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Changing Ch i Needs, N d Changing g g Roles Nancy Deyoe, Assistant Dean for Technical Services Susan Matveyeva, Catalog & Institutional Repository Librarian Mary Walker, Electronic Resource Librarian Ginger Williams, Acquisitions Librarian g , q KLA / MPLA Conference April 3, 2009 Wichita State University Libraries Outlines Changing Changing priorities and defining roles (Nancy) priorities and defining roles (Nancy) Adding responsibilities, implementing a new service (Susan) service (Susan) Defining a new position (Mary) Managing change (Ginger) C a g g Priorities Changing o t es a and d Defining e g Roles They always say time changes things, things but you actually have to change them yourself. - Andy Warhol Why? WSU and Libraries evolving. Information formats and collections are g g changing. 4 The true university today is a collection of books. Thomas Carlyle -Thomas But of course this is no longer true. Our original departmental staffing structure , g favored traditional formats, and assigned librarians/staff accordingly. Monographs, Serials, Acquisitions, Monographs, Serials, Acquisitions, Projects/Documents, Music & Media 5 Good G d things thi h happen when h you gett your priorities straight. -Scott S tt Caan C We’d We d done well! The Music Library was done well! The Music Library was cataloged; documents were under control, standard cataloging was doing well. “standard” cataloging was doing well. What next? 6 New Needs Emerged: develop a local digital database for the collections of University research; collections of University research; focus on electronic resources: while many in the Libraries invested some of their time, it was hard to focus the effort; reconsider some acquisitions routine after retirement of the 20 year veteran head of retirement of the 20 year veteran head of acquisitions & to move forward 7 How to do it? New approaches pp were used: Dean of Libraries calls for involvement of all faculty in collection development /public service activity. /public service activity. Since we have so few people, they needed to be talented! Multi‐tasking is d d t b t l t d! M lti t ki i key! 8 Role Changes g and Revised Positions Institutional Repository Librarian and Music and Media Cataloger and Media Cataloger – All one person! – Monograph/media cataloger interested in / expanding her skills, with a background in publishing and a broad outlook in librarianship. – Susan Matveyeva has led our IR initiative and is filling a vital role. 9 Role Changes g and Revised Positions (cont.) ( ) Electronic Resources Librarian ‐‐New position ‐‐Finally gives us a specialist focused on the yg p ever‐growing electronic collections. ‐‐ Mary Walker had a depth of experience in Mary Walker had a depth of experience in varied library roles, and she is drawing on all her talents as she develops this new role all her talents as she develops this new role in the Libraries. 10 Role Changes g and Revised Positions (cont.) ( ) Acquisitions Librarian – Restored as a faculty level position. – We looked for a person with fine skills and a p forward outlook. – We were fortunate in our choice of Ginger We were fortunate in our choice of Ginger Williams! 11 Role Changes g and Revised Positions (cont.) ( ) Metadata Cataloger – New position, recognizing our need to d adapt to cataloging/metadata assignment f ll following a variety of standards/schemas. f d d/ h – Brought technical skills to our Libraries that have been key to dynamic mapping development, web page design, and more. 12 Role Changes g and Revised Positions (cont.) ( ) Principal Cataloger – Due to budget realities, currently vacant – Will oversee Will oversee “traditional” traditional cataloging cataloging workflows. – Work is currently handled by other faculty Work is currently handled by other faculty in department 13 Our approach so far: Identify Identify needs. needs Fortunately, we have talented and capable faculty librarians who are willing to develop faculty librarians who are willing to develop new skills and lead the libraries in developing new services and strengths new services and strengths. Your next speakers will describe their experiences. i 14 Adding dd g Responsibilities, espo s b t es, Implementing New Service From Catalog g Librarian to Cataloging g g & Institutional Repository Librarian Six years ago Si I was hired as an entry level Catalog Librarian and resource person for Music and Media after my graduation from a library school Job responsibilities: “traditional” cataloging, authority control, policies & procedure development 16 From Catalog g Librarian to Catalog g& Institutional Repository Librarian Si Six years later l t I have three major responsibilities: ‐‐ Institutional Repository Manager ‐‐ Music & Media Cataloger M i & M di C t l ‐‐ Subject Librarian for Women’s Studies 17 How did it happen? Gradually… Gradually Step by step, adding expertise and gaining experience, assuming more responsibilities when administration offered them to me 18 Three years of “pure” pure Cataloging A A lot of reading, training, cataloging, lot of reading training cataloging policy/procedure/manual writing, presenting, attending workshops and ti tt di kh d conferences (Thanks to my mentors!!) For some of my experiences see: http://soar.wichita.edu/dspace/handle/10057 p // / p / / /299 19 Gradually adding formats Books Scores Media Web Realia 20 Gaining project management experience Cataloging Supervising • Multiple formats • Procedures • Students • Workflows, training Project M Management 21 Job responsibilities from 2006 Cataloging g g Supervision Music Media i di P j t Projects Women’s Studies Collection Development l Digital repository To build a new service I t ti Instructions Web site Web site development 22 Implementation of a repository Member of DSpace advisory committee; later: coordinator of the project Leading a team: organized & worked with six g g subcommittees (interface design; metadata; p p CD; workflow; promotion, and pilot) Took one year: see more at: http://soar wichita edu/dspace/handle/10057/1243 http://soar.wichita.edu/dspace/handle/10057/1243 23 SOAR Manager Responsibilities Oversee day‐to‐day operations; Build a repository: find authors; create collections; Resolve intellectual property issues; Work with collection managers; Provide customer service to end users; Create guidelines and procedures for projects; Train SOAR staff (1/2 staff member; 1 GA) Prepare digital originals (may include digitization); 24 SOAR Manager Responsibilities (cont.) Cataloging duties: create metadata records; crosswalks ; authority control, quality control; lk h i l li l Work with Systems and metadata cataloger; Report to Library administration; Contact vendors and IR aggregators as needed; Market, promote, and present SOAR to individuals and groups; Further developments and enhancements of SOAR 25 Communication & Responsibilities Catalog • TS ing CD • University SOAR • Worldwide 26 Defining e g a New Position os t o Electronic Resources Librarian September 2007 September 2007 Position located in Technical Services Blank slate 28 Electronic Resources Librarian Supervising a shared library assistant Troubleshooting E‐Resource Management Li License Agreement Manager A tM Web Page Creation / Maintenance 29 Electronic Resources Librarian InfoTrieve Liaison f i i i Resource for electronic resource questions Trainer Public service role Public service role 30 Electronic Resources Librarian Assistant Dean for Technical Services Coordinator of Collection Development Library Assistant y y p Library Systems Developer Acquisitions Public Services Public Services University Departments: MRC & Campus Computing 31 Electronic Resources Librarian Constantly evolving Constantly evolving Requires flexibility q y Requires constant skill development 32 Managing Ma ag g Change C a ge Acquisitions Librarian Everything is interconnected. E thi i i t t d Accountability and public relations are part of everyone’s job. We don’t buy stuff. We buy information. 34 First Task: Learn! Voyager ILS Staff skills Local procedures 35 Learn: Who does what? Who does what? – Acquisitions, Cataloging, E‐Resources – Collection Development, Admin, Reserves, Etc. Collection Development Admin Reserves Etc – University Accounting – Vendor support V d t What are the quirks of this ILS? How do local policies affect work? 36 Project: ERMS Cost Data Accountability ‐‐ Cost per use data ‐‐ IPEDS and other reports IPEDS and other reports Shared information ‐‐Collection Development, E‐Resources, Acquisitions Training Workflow adjustments 37 Project: Analyzer Accountability Public relations Reduce duplicate data entry p y Reports from Voyager – Recently received materials by fund (PR) Recently received materials by fund (PR) – Continuations by fund (data entry) – Items received from donated funds (PR, Items received from donated funds (PR accountability, data entry) 38 Project: Acquisitions Wiki Procedures Easy to update Access at computer In‐house access only 39 Project: E E-books books investigation 2004 survey 2004 survey New products Title by title selection Titl b titl l ti Patron driven acquisitions Improved features 40 Project: Evaluate purchase method E‐Resources E Resources Subscription agent Consortiums Direct from vendor purchase Print resources Pi t Shipping costs Number of vendors 41 We buy information New needs New tasks New formats 42 How to survive the changes? See next slide!! 43 Our answers are: Learning Flexibility Communication C ll b ti Collaboration 44 Any questions? Th k you!! Thank !! Changing Needs, Changing Roles. Nancy Deyoe, Susan Matveyeva, Mary Walker, Ginger Williams. Nancy Deyoe Susan Matveyeva Mary Walker Ginger Williams MPLA‐KLA Annual Conference, Wichita, KS, April 3, 2009 Wichita State University Libraries 45