Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
WELCOME!
Americas Aerospace Quality Group
AAQG
Registration Management Committee
RMC
Presentation on
“OASIS Database Feedback Tool”
Prepared by: Walter (Sam) O’Connor, TUV-USA
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
This feedback tool was created as a
means for any person or organization to
create and post inquiries to a certification
registration body (CRB) on any subject
matter pertinent to certifications of listed
companies for the
AS9100/AS9110/AS9120 certification
schemes
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
Any person with access to the OASIS
database can log on and access this
feedback tool which is meant to give
visibility and ensure a timely
response for all parties involved.
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
Direct Feedback to CB
Once logged into OASIS the main page
will appear and menu options will be
located on the left hand side of the
screen. Depending on your level of
access the menu options will differ.
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
•
•
•
•
•
•
Reasons
Data Questions or
corrections
Feedback about
supplier
Questions about
Certificates
Considerations for
future audits
Supplier Admin set up
requests
Other
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
Response Requested
• Yes
• No
• If needed
• After investigation
during next
assessment
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
View feedback requests
• All requests
• Open-waiting for a
response from CRB /
Originator
• Closed requests
• CRB responded
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
Feedback linked to Supplier
Once logged into OASIS the main page
will appear and menu options will be
located on the left hand side of the
screen. Depending on your level of
access the menu options will differ.
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
Input supplier’s name
and search for CB
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
Click on supplier’s
name
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
Click on ‘Contact
Issuing CB’
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
Select reason as ‘Feedback
about the supplier’, with ‘no or
yes response required’
Enter subject title as shown
on the appropriate feedback
template
Be sure this is checked
‘Yes’, that the supplier is
cc’ed
Enter (copy & paste)
feedback message based on
template, then click ‘create
feedback’ (
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
Examples of feedback ticket content
•
Key characteristics identified for a part
number xyz. Failure to correctly record
the dimensional findings for the ATA
dimensional. In addition failure to take
corrective action on 3 consecutive
points that were below lower control
limit.
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
Examples of feedback ticket content
• Identification of unreleased work orders
for two separate jobs that are past due
ship dates. The supplier has not
communicated regarding their inability to
meet ship dates with customer. There is
also no recovery plan for these part
numbers. The following sections of
AS9100 not being met, 6.1, 4.1d, 5.1e, and
7.1e
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
Examples of CB feedback
• Contact made on status of audit
history in OASIS only certification
information listed.
• Contact made to validate that a
certification in OASIS is valid.
• Request made to create Oasis
Administrator.
Registration Management Committee (RMC)
Auditor Training and Workshop
Minneapolis, MN
July 30-31, 2009
OASIS feedback tool
Thank you!
Questions?