Surgery Center Custodial Level of Service Surgery Center /Health Bio-Medical Science Building The schedule is based upon a five (5) Days per week, Monday through Friday service. Shifts Cleaning Hours 1st 6:00 am – 2:30 pm 2nd 2:30 pm – 11:00 pm 3rd 10:00 pm – 6:30 am Task Frequency Requirements: (see also Standards of Cleaning Sections below) Public Areas TASK FREQUENCY Open/Secure Doors for cleaning purposes only Wipe clean and polish all metal hardware fixtures and other bright work Dust/wash all directory boards, remove finger prints and smudges Clean entrance doors glass and adjacent glass panels, inside and outside Nightly Nightly Nightly Each time Service/At least Nightly Nightly Nightly Nightly Each time Service/At least Nightly Nightly Nightly Nightly Nightly Nightly Each time Service/At least Nightly Weekly Weekly Weekly Clean entrance door frames and base plate Sweep and damp mop entry ways/walkways to building Sweep and mop lobby floors Empty all trash receptacles Clean furniture, vacuum chairs and sofas Vacuum and spot clean carpets Dust all reachable areas Dust and wipe base boards Clean and polish water fountains Spot clean walls Spray buff tile floors Shampoo Carpets Shampoo entrance mats Restrooms TASK Restock all dispensers including paper towels, toilet tissue, toilet seat covers and hand soaps Clean polish all mirrors, dispensers, faucets, flushometers and bright work with non-scratch disinfectant cleaner Wash and sanitize all toilets, toilet seat 9both sides) urinals, sinks, fixtures and counters with non-abrasive disinfectant cleaner Remove stains and scale from toilets, urinals and sinks as required FREQUENCY Each time Service/At least nightly Each time Service/At least nightly Each time Service/At least nightly Each time Service As needed 1 Surgery Center Custodial Level of Service Mop all restroom floors with disinfectant germicidal solution Empty and sanitize all waste, sanitary napkins, and tampons receptacles. Remove all restroom trash to designated areas Spot clean finger prints, marks, and graffiti from walls, partitions, glass, aluminum and light switches Dust all mirror tops , partition tope and edges Report all maintenance issue to the supervisor or the University Call Center Machine scrub all flooring. Refinish if necessary Wipe and thoroughly clean all tile walls and metal partitions Clean ceiling vents Nightly Each time Service/At least nightly Nightly Each time Service/At least nightly Each time Service Nightly Nightly When observed Monthly Monthly Monthly Offices, Meeting Rooms and Waiting areas TASK Empty all waste baskets and containers. Replace plastic liners as needed Vacuum all carpeted areas with upright vacuum Sweep and damp mop all hard surfaces (stone, terrazzo, vinyl, asphalt, rubber, ceramic tile, granite paver, etc) dust mop all interior wood floor surfaces Dust, wipe clean and sanitize all telephones Dust all chair rails, trim etc. Straighten magazines and other reading material on table tops, Align furniture properly. Hand dust and wipe clean with damp cloth all furniture, file cabinets, equipment and window sills, etc. Do not rearrange materials on desks Clean and sanitize all drinking fountains Clean all glass furniture tops Remove fingerprints, dirt, smudges, graffiti, etc., from all glass doors, door frames, glass partitions, light switches, walls, and elevator call buttons. Dust all low reach areas including but not limited to, structural and built-kin furniture ledges, baseboards, windowsills, doors, workstation partitions and chairs. Upon completion of the cleaning, all lights are to be turned off. All entrance doors are to be kept locked during this entire operation. Spot clean carpets Spot clean and vacuum all walk-off mats Sweep and mop all service stairways and remove all debris from roof to grade Wash and clean all vinyl cove base Detail vacuum behind furniture, corners, edges and door jams Spray buff all hard floor surfaces Report all maintenance issue to the supervisor or the University Call Center Wash all partition, cubicle and door glass Dust Blinds Dust all louvers, bucks and other ventilating louvers within reach FREQUENCY Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Weekly Weekly Weekly Weekly When observed Monthly Weekly Weekly 2 Surgery Center Custodial Level of Service Exam /Treatment Room TASK Clean and refill paper towel dispensers ensuring no paper dust build up Clean inside, outside and refill soap dispenser Clean sinks and faucet removing any type of hard water build up and using a germicidal to disinfect Clean mirror Wipe clean and disinfect telephones Spot wash walls and areas around light switches and door handles Empty trash receptacles, clean inside and outside with germicidal cleaner Sweep and mop all hard floor surfaces using a germicidal cleaner Wipe chairs with germicidal cleaner Clean outside of exam table, step and cushion with germicidal cleaner Clean outer surface of cabinets Wipe down doctor stool with germicidal cleaner Dust all surfaces six feet and below Wipe Baseboards High dust six feet and above Spray buff hard floor surfaces Dust ceiling vents Dust light fixtures FREQUENCY Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Nightly Weekly Weekly Monthly Monthly Lunch Rooms/Cafeteria TASK Sweep and mop all tile floors FREQUENCY Nightly Sweep mop and disinfect Kitchen floors Clean all counters sink Empty and clean all trash receptacles Wipe clean all vending machines, refrigerators and microwaves (outside) Wipe clean tales and chairs Spot clean walls, doors and cabinets (out side only) Dust all reachable areas Spray buff tile floors Nightly Nightly Nightly Nightly Nightly Nightly Nightly Weekly Surgical Rooms Procedures TASK Move all portable equipment in order to sweep and wet mop the entire floor area Remove trash from all waste receptacles and dispose of all plastic waste liners Spot wash all walls, doors, windows, cabinets Clean overhead lights and waste receptacles using a damp cloth Mop the floor with germicidal solution and allowed 5 minutes before you go over again Clean scrub sinks in scrub-up areas with scouring powder applied with a wet sponge. Wipe clean with a germicidal solution Remove all portable equipment Damp clean lights and fixtures with germicidal solution FREQUENCY Nightly Nightly Nightly Nightly Nightly Nightly Weekly Weekly 3 Surgery Center Custodial Level of Service Clean doors, hinges facing, glass inserts and rinse with cloth wet with germicide Wipe down wall with clean sponge mop or wall washing device wet with germicide Scrub floor with floor machine and germicide. Pick up with wet vacuum Scrub baseboards before rinsing using a baseboard brush Rinse with germicidal Replace clean portable equipment Wash all HAVC intakes and exhaust vents Weekly Weekly Weekly Weekly Weekly Weekly Weekly Notes: 1. 2. All the above procedures must be done with a Germicide solution approved by the Infection Control Committee. Clean cloths, mop heads and germicidal solution should be used for each room of this typee Stairwells TASK Sweep Stairs/Landings Damp Mop Stairs/Landings High/Low Dusting/Clean Rails Spot Wash Walls/Doors/Shampoo Carpet Scrub/Recoat Landings Strip/Refinish Floors Trash Removal Vacuum Floors Clean Windows\Sills (inside only) Shampoo carpet Clean Walls (dust, food stains) Elevator TASK Sweep/Dust/Wet Mop Floor Clean Walls/Doors Clean Elevator Tracks(cab) Clean Elevator Tracks floors Buff Elevator Floors Scrub/Strip & Refinish Floors FREQUENCY 3 times/Week 3 times/Week 2 times/Week Monthly Every 3 Months Every 6 Months Daily 2 times/Week Weekly Every 6 Months Every 3 Months FREQUENCY Daily Daily Daily Every 3 Months 2 times/Week Annually (2x) 4 Surgery Center Custodial Level of Service Custodial Standards of Cleaning: TASK Water Extractions Hard Floor Surfaces Carpeted Floor Surfaces Horizontal/Vertical Surfaces Trash Receptacles Restrooms Spot Clean Walls/Doors Scrub/Recoat Floors Clean/Extract Walk-Off Mats Shampoo carpet STANDARD OF CLEANING Facilities Management is responsible for removing water on entrances, steps, sidewalks, and ramps, regardless of the time of incident or severe weather. Surfaces, including edges, baseboards, and corners, should be free of dust, dirt, debris, spillage, chewing gum and wax build-up and have a maintained protective finish. Surfaces, including corners, edges, baseboards, under desks/chairs, should be free of dust, dirt, debris, spillage, chewing gum, and tape and maintained as stated in the specifications. All surfaces, including, but not limited to walls, interior windows, doors, mirrors, chalkboards, desk tops, chair arms, tables, window sills, should be free of spillage, dust, streaks, smears, graffiti, heel marks, and cobwebs. Interior/exterior trash receptacles should be free of debris and spillage, and be equipped with clean liners. Mirror and fixtures should be free of water spots, streaks and smears. Sinks, urinals and commodes should be sanitized, free of spots, stains, dirt, dust, inside and out, underneath and top and sides. Paper, soap and sanitary napkin dispensers should be fully stocked and free of dust, dirt, body etc. Trash and sanitary napkins receptacles should be free of debris with clean liners. Monthly Quarterly Quarterly Bi-Annually (2) Restroom Cleaning (Daily) TASK STANDARD OF CLEANING 5 Surgery Center Custodial Level of Service Stock restroom products High Surface Cleaning Sweep Floors Wet cleaning and polishing Clean floor surface/mop Restroom Cleaning Sweep floors Machine scrub floor Fill paper dispensers (e.g. toilet paper, hand towels, and sanitary napkins) Fill soap dispensers Empty sanitary napkin disposal unit Empty trashcans and clean lids Replace trash liners Ceiling corners and edges Dust air vents Flat surfaces (e.g. partitions and walls) Remove/sweep all debris from floors Clean toilets/urinals (inside and out, including handles) Clean sinks (entire surface, including underneath) Clean mirror(s) Polish all chrome Wet mop entire floor (including under sinks and toilets) Remove restroom paper products Fill soap dispensers Empty sanitary napkin disposal unit Empty trash cans and clean lids Replace trash liners Remove/sweep all debris from floors Apply disinfectant/tile floor cleaner to floor surface Machine scrub floor Use wet vac/ Cleaner to remove water Final rinse mopping Entry Cleaning TASK STANDARD OF CLEANING Horizontal surface cleaning (flat surfaces) Window sills Fixtures (e.g. signage, pictures, bulletin, boards) Flat surfaces (e.g. tables, benches, other furniture) Wall spotting Glass (inside and out) Polish all chrome, including kick plates and handicap controls Empty trash cans and clean lids Change trashcan liners Vacuum mats and roll up Vacuum carpeted floor Sweep and mop tile floor Final rinse mopping Vertical surface cleaning (up and down surfaces) Trash Disposal Clean floor surfaces Office Cleaning TASK STANDARD OF CLEANING 6 Surgery Center Custodial Level of Service Horizontal surface cleaning (flat surfaces) Vertical surface cleaning (up and down surfaces) Trash Disposal Clean floor surfaces Window sills Flat surfaces (e.g. tables, benches, other furniture) Wall spotting Wipe doors and frames Clean Glass Empty trash cans and clean lids Change trashcan liners Empty Recycle containers Vacuum carpeted floor Sweep and mop tile floor Hallway Cleaning TASK STANDARD OF CLEANING Horizontal surface cleaning (flat surfaces) Window sills Fixtures (e.g. water fountains, signage, pictures, bulletin, boards) Flat surfaces (e.g. tables, benches, other furniture) Wall spotting Fire extinguishers Polish all chrome, including kick plates and handicap controls Wipe doors and frames Empty trash cans and clean lids Change trashcan liners Vacuum mats and roll up until hallway is completed Vacuum carpeted floor (weekly) Dust mop hallway Spot mop floor Total mop/auto scrub Burnish floor Vertical surface cleaning (up and down surfaces) Trash Disposal Clean floor surfaces Stairwell cleaning TASK STANDARD OF CLEANING High surface cleaning Ceiling corners and edge Window sills Fixtures (e.g. signage) Flat surfaces Handrails (rails, spindles, edges) Wall spotting Polish all chrome including kick plates Wipe doors and frames Remove any trash to allow for clear passage Empty trash cans and clean lids Change trashcan liners Vacuum debris Horizontal surface cleaning (flat surfaces) Vertical surface cleaning (up and down surfaces) Trash Disposal Clean floor surfaces 7 Surgery Center Custodial Level of Service Sweep and mop tile floors Classroom / Auditorium cleaning TASK STANDARD OF CLEANING Horizontal surface cleaning (flat surfaces) Window sills Flat surfaces (e.g. tables, desks, other furniture) Wall spotting Clean glass Wipe doors and frames Empty recycle containers Empty trash cans and clean lids Change trashcan liners Vacuum carpeted floor Sweep and mop tile floors Vertical surface cleaning (up and down surfaces) Trash Disposal Clean floor surfaces ANNUAL PROJECT SCHEDULE TASK FREQUENCY Thoroughly clean all trash cans Strip/Wax Floors Shampoo carpet Air Filters 2x per year 2x per year 2x per year Per Scheduled Maintenance 8