DAVID KISTLER 138 Crowne Court • Winston-Salem, NC 27106 • 828-228-2372 • Kistd15@wfu.edu EDUCATION WAKE FOREST UNIVERSITY SCHOOL OF BUSINESS Master of Arts in Management AUBURN UNIVERSITY Master of Technical and Professional Communication GPA: 4.0 summa cum laude Betty Travis Naugle Academic Reward Recipient – Technical Communication Scholar VIRGINIA TECH Bachelor of Arts in English GPA: 3.70 Distinguished Member of Sigma Tau Delta – National English Honors Society Winston-Salem, NC May 2016 Auburn, AL May 2015 Blacksburg, VA May 2013 EXPERIENCE VOX MEDIA Remote/Washington, DC Gobbler Country Site Editor and Writer October 2014 – Present Managed and coordinated a 7-person blog staff covering Virginia Tech Sporting News through weekly teleconferences and daily email check-ins, improving efficiency and limited redundancy between writers Designed and launched a year-long strategic plan to boost the site’s readership and social media following by providing upto-date and breaking news stories to our target audience, increasing site traffic and following by 30% CIGNA Winston-Salem, NC Graduate Business Consultant October – November 2015 Developed the “I Know” messaging platform and marketing strategy to raise awareness of Cigna’s preventive health services among 26-33 year olds and to move this target audience to action via personalized and targeted advertising Presented the “I Know” messaging platform to Cigna, which will increase awareness among the target audience by 25%, help Cigna move 100,000 customers to action, fits seamlessly with Cigna’s brand and is insight driven AUBURN UNIVERSITY Auburn, AL Graduate Teacher of Record August 2014 – May 2015 Prepared lesson plans, created educational goals and instructed three sections of 25 students each on analytical writing and research methodologies, enabling a more productive learning environment Held weekly mentoring and advising sessions to help students adjust to the rigor of university studies and excel in my course resulting in a 15% grade improvement in class LUCIA Usability Lab/Auburn University Auburn, AL Graduate Research Assistant August 2013 – May 2014 Conducted software usability testing for the Lab for Usability, Communication, Interaction and Accessibility (LUCIA) by initiating client contact, providing user research and conducting software analysis to meet clients’ needs Developed, integrated and analyzed a 10-month research study and usability test on resume formatting and readability to be used for scholarly publication and to improve career center resources for resume writing at Auburn University LEADERSHIP/VOLUNTEERING Forsyth Backpack Program – Packaged weekend and holiday food bags for food insecure children July 2015 Alabama Prison Arts Program – Developed and Instructed Reading and Writing Course August 2014 – May 2015 Virginia Tech Student Athlete Academic Services Tutor August 2012 – May 2013 Marching Virginians Leadership Team Member – Tuba Section Leader August 2011 – May 2013 SKILLS Computer: Microsoft Office and Adobe Creative Suite Programing Languages: HTML5, CSS, XML, DITA, and JavaScript Content Management: Joomla, WordPress, Drupal, and DreamWeaver