Creating the Future of Graduate Education and Research Deborah A. Freund, President Claremont Graduate University March 8, 2013 As you all know, one of my primary jobs as president is to brag about how wonderful CGU is. In fact, nothing gives me more joy than being captain of the CGU cheering squad. I love spreading the word far-and-wide about our amazing students and faculty, and their history of important research on issues such as combating poverty, fostering community, increasing international trust, improving understanding across religions and cultures, enhancing diversity and inclusion, and so many more. Obviously, solving important problems is what most universities do. If I’ve learned anything since becoming president, it’s that CGU is definitely NOT most universities. We are different, special. In a speech I gave on February 4th, 2011, I challenged CGU to do the hard work of selfexamination by asking four key questions, and everyone responded with great force and enthusiasm. 1. Are we engaged in research and teaching for which we can claim true distinction? 2. Can we realign our structure equipping us to make the maximum contribution to society and prepare us for the challenges of the future? 3. Are we committed to becoming and maintaining ourselves as a studentcentered institution? 4. Are we providing opportunities for our students to succeed and engage the real world? Of course, everyone knows that we’re not done yet. We have months of fine tuning and mid-course adjustments ahead. The work of building CGU into a stronger and more impactful university will never, and should never be done. But we’re moving forward, and already seeing tangible results in answering these questions. Look at the progress we’ve made in the past year alone. In the area of student-centeredness, we hired Vice Provost Fred Siegel, who is reorganizing our Office of Student Services and bringing our graduate students to realize they truly are at the center of CGU. Under his leadership, we had our largest and most successful student orientation ever, and this year’s entering class is the largest in our history. In the advancement area, we hired Vice President Bedford McIntosh who is focusing and strengthening our Advancement Office. Meanwhile, our trustees have responded to the call for student funding. Among the several new fellowships we’ve attracted the past year, the Michael J. and Mary C. Johnston fellowship and the Roy and Carol Christensen endowment, will provide critical support for some of CGU’s brightest students for many years to come. In our realignment work—where there certainly have been transformational challenges—we have begun forging CGU into a more efficient university that it will foster more synergy between students and faculty, and will be more competitive in bringing in funding—both governmental and private. In fact, we have already made huge progress in realignment, and are seeing tremendous early benefits. For instance, reorganizing the schools and changing our budget model enabled us to set aside $500 thousand dollars a year in investment funds to support our strategic endeavors. We created similar reserve accounts for schools and departments, backed with real dollars that support their own initiatives. Also, new collaborations between schools are allowing us to offer new opportunities for students, such as our recent partnership with Esri, a global company dedicated to creating sustainable solutions using GIS technology. Bringing the real world into the classroom, they will engage our Institute for Mathematical Sciences, the Center for Information Systems and Technology, and Drucker School students in experiential learning through an information systems track in our MBA program. Beyond realignment we continue to grow and evolve our program offerings to better serve students for life after graduate school. For instance, our new Sotheby’s Institute of Art partnership will offer students a master’s degree in Art Business, an emerging, multidisciplinary field that complements a growing collection of arts initiatives we’re now organizing into a new Center for Creative Practice. Those are just a few of many accomplishments we’ve made lately. We are definitely on the move! Back when we began the realignment process in 2011, we discovered that there was a strong desire among faculty, staff, and students for removing infrastructure issues so that we could put our mission front and center. We are ready to move beyond that realignment conversation and talk about our core work in research, teaching, and public engagement. In other words, it is time to present a vision for Claremont Graduate University that will guide us through the next decade and beyond. This is the time for us to talk about who we are, who we want to be, and what sets us apart from the rest of the pack. There are already several obvious things that distinguish CGU: our university is exclusively graduate-level; we are a deliberately small and intimate academic community; we are part of a prestigious consortium that collaborates and shares worldclass resources; we live next door to the great socio-cultural laboratory that is Los Angeles County and the Inland Empire; and we encourage collaborative, transdisciplinary, and experiential research and education that, though grounded in traditional disciplinary theories, is unbound by departmental constraints. We know how these distinctions add value to our students’ experiences. We also know that we are a research university in a changing academic world: one that is more competitive, more international, more diverse, more interactive, and based more online. How do we continue to be a vibrant institution in this changing world? We need to affirm goals that both reflect CGU’s DNA and that help us create a futuristic niche in the higher-education marketplace; one that students view as valuable and that will draw them here. Our university’s mission—to prepare a diverse group of outstanding individuals to assume leadership roles in the worldwide community through research, teaching, and practice in selected fields—will always be valuable to students, and to all of us. But how do we more effectively realize our mission in the twenty-first century? I think there are the four major goals that will make our mission more viable in the next five to ten years, perhaps even the next five to ten decades. 1. We need to expand our focus and become a more practice-based research university 2. We need to continue our dedication to being a more transdisciplinary university. 3. Everyone at CGU needs to help transform us into a more student-centered university. 4. Our academic work needs to be more centrally organized through the implementation of a university-wide research center. These are goals we have been working on—and in most cases the goals in which we are already exceling. These are the kinds of issues that are going to become much more valuable to both today’s and tomorrow’s students, so we need to continue to improve in them. The first goal is strengthening practice-based education and research at CGU. By practice-based, I mean education and research that help our students learn from people working in embassies, nonprofits, and start-ups as much as from books, theories, and empirics; that explore collaborative options to make greater impacts on people’s lives; and that introduce our graduates to career paths they hadn’t yet imagined. Like all good scholarly work, practice-based research and education is always grounded in disciplinary theory, evidence, rigorous evaluation, and sound science. However, it must be informed by the problems and challenges that exist beyond the laboratory and lecture hall. There are multiple avenues that we are taking and can take to improve this work at CGU, such as clinics, student internships, doctoral placements in for- and nonprofit institutions, and through engagement programs with neighbor agencies like those in the Inland Empire who would benefit enormously from our expertise. When I say practice-based education and research, I’m talking about the work of a student in our School of Politics and Economics who recently interned as a program analyst for the State Department’s Information Management System. Or I’m talking about our eight Community and Global Health students, who, through their Randall Lewis Health fellowships, are working to improve the effectiveness of the California Healthy Cities Program throughout San Bernardino, Riverside, and Los Angeles Counties. Similarly, the Community Fellows Program in our School of Behavioral and Organizational Sciences has placed more than 50 PhD students in practice-learning settings in public and private institutions such as the Riverside County Department of Mental Health, the YMCA Leadership Program, Direct TV, the Music Center, and the Walt Disney Company, where they are both learning and contributing. Or I am talking about an Information Systems and Technology PhD in our Tech Clinic program, who is teaming up with Loma Linda Hospital to use GIS and spatial information technology to improve health outcomes in local communities. Now, I realize that graduate education is a not a one-size-fits-all enterprise, and what’s good for a PhD student isn’t always the same thing for a master’s student. They share several commonalities, but, depending on the situation, their needs might be vastly different. It’s so important for our master’s students to be drilled in the fundamental theories and on what’s cutting edge in their field. Therefore, I want to stress that the foundation of practice-based learning rests critically on a mastery of the traditional principles of a given discipline. We must ensure that our students are exhaustively versed in the basic methodologies their departments were founded on—it is upon this very education which practice-based experiences will build. Moreover, many of our students come here because they want to join the ranks of tomorrow’s top professors and teachers, and we should never lose sight of the fact that teaching in the academy is a practice. Rest assured we will continue and strengthen our great legacy of training future leaders in academia. We also realize that many of our PhD students might prefer careers outside of academia, if they understood what the opportunities might be. It is our responsibility to help them envision such alternate careers, and prepare them to succeed in those ventures. Here again is where practice-based learning can be an enormous help to our students through collaborating with their peers, and working across disciplinary boundaries. This is why our second major goal must be to strengthen transdisciplinary research and education at CGU. For many years now, transdisciplinarity has been an integral part of our university’s mission. I want us to build on our tremendous progress, and the good advice we just received from our external reviews. There are several areas where we can improve our efforts. First, we will come together on a clear and operational understanding of the term, one that we can articulate cogently to anyone who wants to know about us, and one that resonates with transdisciplinary scholars worldwide. Second, we will do more to advance the discourse on transdisciplinarity in the larger academic world, sharing our experiences as well as learning from others who are working in it at conferences and other collaborative gatherings. Additionally, we plan to set up a transdisciplinary core at CGU that oversees engagement with, and support for faculty and students, key faculty appointments, and a core curriculum—all in transdisciplinarity. When we succeed in transdisciplinary work at CGU, we do amazing things and succeed in creating incredible opportunities for students. For instance, last year’s Manifold Greatness project brought together students and faculty from the arts and humanities and religion to study and celebrate the King James Bible and its 400-year influence on the United States. Their efforts required a combination of expertise in English literature, history, cultural studies, religious studies, archival studies, and museum studies. Our students scoured the Honnold and Dennison Libraries’ special collections seeking out relevant texts for the exhibit. They had to research them, examine them, and put them together to tell a story about the role of religion in America. This project asked students to curate a major exhibit and opened them up to entirely new possibilities for employment—both academically and professionally. This was practice-based research and practice-based education in action. I strongly believe that these kinds of collaborative projects are what graduate education will look like in the twenty-second century. We are already doing some of this at CGU today, but we will need to do more taking a leadership position in advancing the practice of transdisciplinary research and teaching, and telling the world what we’re doing, to make it a more prominent part of the value that draws students to us. Practice-based and transdisciplinary education and research are so important because they give our students a fuller academic experience with far greater professional opportunities. And they are also what students are beginning to demand. They will demand opportunities like the practice of management curriculum that a handful of our Drucker MBA students are enrolling in this spring, where they will work with the Amgen corporation on its strategic priorities, making recommendations identical to those done by a professional service firm—and getting paid for their work! Students of the millennial generation are growing up in a very different world. They learn differently. Thus, they are going to require a different graduate-school experience. They don’t relate as well to a lecturer at the front of the room raining wisdom down on them. They devour knowledge not just from books and in classrooms, but from multiple sources: social networks, the blogosphere, YouTube, news websites, iTunes University—and this is all available to them anytime, anywhere, and in seconds from smart phones that fit in their pockets. As such, millennial students are more connected to people who live continents away and to what’s happening in the world in real time—and so they want to be a part of it. The Arab Spring in Egypt, student protests in Iceland, the imprisonment of the Chinese artist Ai Weiwei—our students are more connected, concerned, and want a graduate education that allows them the freedom to do work that can make an impact next door or a continent away. In fact, they live on-line and we have to be there with them, offering new courses and a new style of teaching. We are responding with a team of people setting up our first on-line pilots, and we will have to do even more. Because of this, CGU is the kind of graduate school millennial students will want to go to. Our size, resources, and transdisciplinary and practice-based opportunities provide them more freedom to pursue scholarship that both engages in conversations that matter, and conversations that matter to them. Today, we educate superb mathematicians and managers, economists, historians, and artists who have expertise in their fields, but who appreciate diverse perspectives, who can reframe problems, and who thrive working in teams—all in service of fostering a better world. Still, there is so much more we can do to accommodate CGU to the needs of today’s and tomorrow’s students. For this reason, increasing our efforts in student-centeredness must be our third major goal. But what is being student-centered all about? As our beloved Peter Drucker often asked, who are your customers? And what do they value? And what he meant by that was how are we going to change their lives? Students ARE our customers and we must put them at the center of our practices. We know who they are as individuals, the family circumstances they come from, and how we can proactively meet their needs in the classroom, in advisement, and in student services. By joining our academic enterprise with the work in student affairs, we can create a more meaningful community of scholars—thereby improving student satisfaction and time-to-degree. And there is one other element of student-centeredness that is paramount, working harder on transitions to careers. We need to provide more opportunities that add value to students such as one of our math PhD students, who with funding support from the Air Force Office of Scientific Research, is taking her expertise with mathematical methods and using them to develop Google-like search engines that can aid the Los Angeles Police Department. In addition to opening up our students’ potential research applications, we need to make ourselves far more welcoming to students, which is why another key dimension of student centeredness is diversity. The demographics that make up Southern California are changing dramatically, becoming more and more multi-cultural. This means that every year, more and more of our students may be the first in their families to make it to graduate school, and they will have little frame of reference when they get here. Graduate students from underrepresented groups already feel isolated. We must help them feel at home at CGU. Why? This is what it means to be student-centered. As multiple studies have shown, being comfortable in school is the key to scholastic success. We need to build a support system staffed with people who will nurture our students at every stage of their programs. There are many undergraduate models that do this so well, and that we can adopt at CGU. We will find ways to enable these students to get together, both with students like themselves and those who are completely different— academically and socially. And we need to reach out to their families to make sure they are a party to our students’ success, too. There is an enormous amount of good research and academic literature on the implementation and benefits of student support. Our own School of Educational Studies is a leader in the area, and we are fortunate to have some of the world’s leading experts in higher education at CGU. For example our SES Dean is editor-and-chief of the Journal of Higher Education. We need to broker a meaningful partnership between student affairs and academic affairs so that our amazing faculty and students can advise us and help us grow in student-centeredness and diversity, based on the research evidence. And this work should also extend to our international students, who accounted for more than 30 percent of our enrolled students last fall. According to data compiled by our Office of Institutional Effectiveness—which we set up as a result of realignment and which has been doing incredible work for us—international students are taking significantly longer to get their degrees than others on campus. They deserve the same attention and level of services as anyone else on campus. I know, from multiple examples I’ve seen throughout my career, that if our students feel at home in graduate school—no matter where they come from or from what circumstances—every time we challenge them, they will show us they can do more. And because many of our students come from situations of great need, they will bring so much valuable and dynamic insight into our classrooms. While diversity is a part of student-centeredness, it also is a major societal condition. As such, we must build our capacity to accommodate diversity, but we must also see diversity as a power that helps us accomplish our mission. In the 21st century, the most viable and vital institutions will be the ones that recognize and embrace the changing demographics of their student body. In addition to improving our diversity infrastructure, we must enhance our opportunities for meaningful research and funding. Accordingly, we will begin planning to launch an all-university research center and to affirm it as our fourth major goal. The research center, a key recommendation from our realignment plan, will increase CGU’s reputation and performance as a research-intensive university by encouraging, pursuing, and establishing more major research endeavors—both single- and transdisciplinary—on important societal and intellectual issues. Expanding the number of large-scale research projects will inspire investment in CGU as a source of transformational, even game-changing ideas that offer a substantial return to our local communities, our country, and our world. We need a center like this now more than ever, as we’ve seen government, corporate, and private foundation budgets slashed over the last four years—so we are going to have to work even harder to make this happen. The center will enlarge CGU’s resources for faculty and student support, helping to write many more research grants to government agencies at all levels—federal, state, and local—and to private foundations, corporations, and individuals. And of course, students working to develop and conduct the research for such funded projects, and getting paid on grants to do so, is another very important form of practice-based learning. The research center’s commitment to attracting more support and sponsored funding will enable us to better recognize our cross cutting themes. And it is an excellent educational opportunity for our students. Whether they’re getting a PhD to go into the academy or an MBA to enter the non-profit world, any student who knows how to write a grant will have a huge leg up on the competition. This is practice-based learning and it’s a source of stipends, income, and student support. Also built into the center will be a “What Works” department—another key recommendation from the strategic plan—that is engaged with philanthropists, NGOs, businesses, and academics from many disciplines to consider best practices, and how those efforts can be duplicated in a variety of contexts. Together with real world practitioners we can generate, analyze, and combine evidence and examples, drawing important practical lessons. Lessons about what works like those being explored by students in our School of Educational Studies who are trying to help K-12 schools that are really hurting because their funding has been repeatedly cut. These schools don’t know how to fundraise like institutions of higher education. Our students are providing feedback and strategies to help them fundraise—all the while we are teaching our own students about education, fundraising, and the kinds of real-world problems they are going to face after they graduate. Another central component of the research center will be an Inland Empire engagement effort to help us coordinate the many requests we get from local agencies to help them. Our region has so many needs: for jobs and economic growth, in healthcare, education, and that’s just to name a few. We have the intellectual resources to make a difference, and it’s our responsibility to help our neighbors. And—you guessed it—it will give our students even more practice-based experience. This is what our local public universities are doing so well, and it is time for us to inject their dedication to community service into our DNA. Through the engagement center, we will interact directly with institutions, programs, and local governments in the Inland Empire and surrounding communities to put transdisciplinary and practice-based learning and research to work in our own backyard. Today, in the context of seeing our future, I affirm the central place of this research center in the life of this university, and I am incredibly excited to make this center a top priority in my fundraising activities. As Peter Drucker famously said, “The best way to predict the future, is to create it.” By strengthening CGU’s practice-based and transdisciplinary research and education, by becoming better at student-centeredness and diversity, and by creating a research center to help us organize our efforts, we will help create the future of graduate education right here at Claremont Graduate University. We at CGU—because of our brilliant students, our intimate size, our cutting-edge resources, our proximity to Los Angeles, and our commitment to multidisciplinary research—are uniquely designed to cultivate and support this special brand of graduate education and research. It is what has secured our legacy for impactful work in the world, and it is what will continue to make us a leader among research universities for years to come. These ideas are just the start; they are a reflection of our work, our DNA, and our place in higher education. But they aren’t self-executing. They need all of our good ideas and creativity to become a force in shaping CGU’s future. Of one thing I am certain, there is an abundance of heart and mind at CGU that will carry us to that future.