Matakuliah Tahun Versi : J0454 / Sistem Informasi Manajemen : 2006 :1/1 Pertemuan 9 & 10 Telecommunications and Networks 1 Learning Outcomes Pada akhir pertemuan ini, diharapkan mahasiswa akan mampu : • Mahasiswa akan dapat menguraikan konsep dan jenis jaringan telekomunikasi C3 2 Outline Materi • • • • • • The Networked Enterprise Trends in Communications The Internet Revolutions Telecommunications Network Alternatives A Telecomunications Network Model Types of Telecomunications Networks 3 Trends in Telecommunications Industry Trends Industry Trends Toward more competitive vendors, carriers, alliances and network services, accelerated by deregulation and the growth of the Internet and the World Wide Web Technology Trends Toward extensive use of Internet, digital fiber-optic, and wireless technologies to create high-speed local and global internetworks for voice, data, images, audio, and videocommunications Application Trends Toward the pervasive use of the Internet, enterprise intranets, and interorganizational extranets to support electronic business and commerce, enterprise collaboration, and strategic advantage in local and global markets 4 Trends in Telecommunications Services available today… Full Service Spectrum Entertainment •Broadcast TV •High-definition TV •Enhanced pay-per-view •Video-on-demand •Interactive TV •Interactive video games •Video catalog shopping •Distance learning Information •Desktop multimedia Transactions •Image networking •Transaction services •Internet access •Telecommuting •Videoconferences •Video telephony •Wireless Access •Cellular/PCS systems Communications •POTS-Plain old telephone service 5 Trends in Telecommunications Technology Trends •Internet Networking Technologies •Open Systems •Connectivity •Interoperability •Digital Network Technologies •Higher Transmission Speeds •Move Larger Amounts of Information •Greater Economy •Lower Error Rates than Analog 6 Trends in Telecommunications Business Applications… •Creation of Business Value •Develop Strategic Capabilities •Overcome Geographic Barriers •Overcome Time Barriers •Overcome Cost Barriers •Overcome Structural Barriers 7 Trends in Telecommunications The Internet Revolution… Internet Applications •Surf •E-Mail •Discuss •Chat •Buy and Sell •Download •Compute •Other Uses 8 Business Use of the Internet GE Power Systems: Using the Internet Case •Creation of a Power Plant Entirely on the Internet •Holding Virtual Meetings •Blueprints Exchanged and Modified in Real Time on the Web •Customers Can Watch as Turbine is Built from Anywhere •20-30% Reduction in Time to Build Turbine •1-2% Increase in Turbine Output 9 •30% Increase in Sales Revenue Business Use of the Internet Internet Adds Value to Businesses Inventory Management Systems Headquarters Suppliers The Internet Business Partners Customers Remote Offices 10 Deriving Business Value Generate New Revenue Sources Develop New Markets and Channels Attract New Customers Reduce Costs of Doing Business Develop New Web-Based Products Increase Customer Loyalty and Retention 11 The Role of Intranets •Intranets Redefined •Use of Web Browsers •TCP/IP Network Protocols •HTML Hypermedia •Internet-Like Environment •Extranet Links How Companies Derive Business Value… 12 The Role of Intranets Communication and Collaboration Existing E-Mail, VoiceMail Systems Existing Databases and Enterprise Applications Everyone Communicate and collaborate with e-mail, discussion forums, chat, and conferencing Intranet Intranet Enterprise Business Operations Information and Management Portal Secure, universal access to view and use corporate and external data Employees Web Publishing HTML, MS Office, XML, Java, and Other Document Types Author, publish, and share hypermedia documents F I R E W A L L Extranet Customers, Suppliers, and Partners Intranet Portal Management Existing Hardware and Networks Centrally administer clients, servers, security, directory, and traffic 13 The Role of Extranets •Business Value of Extranets •Gaining Competitive Advantage •Virtual Private Networks •Firewalls and Security Issues •Interactive Web-Enabled Services to Business Partners Graphically… 14 The Role of Extranets Connecting Enterprise to Consumers, Business Customers, Suppliers, and Other Business Partners Partners, Consultants, Contractors Consumers The Internetworked Enterprise Suppliers and Distributors Business Consumers 15 The Role of Extranets Countrywide and Snap-on: Extranet • • • • Examples Platinum Lender Access Extranet Created by Countrywide Access to Account and Transaction Information Snap-on Created Franchise Information Network for Their Independent Dealers Supports Interactive News and Information Exchange 16 Telecommunications Network Alternatives Key Components and Alternatives • Networks • Media • Processors • Software • Channels • Topology/Architecture 17 Telecommunications Network Alternatives A Telecommunications Network Model 1 4 3 2 Telecommunications Channels 2 5 Telecommunications Software Telecommunications Processors PCs, NCs, and Other Terminals Telecommunications Processors Computers 18 Telecommunications Network Alternatives Types of Telecommunications Networks • Wide Area Networks (WANs) • Local Area Networks (LANs) • Network Server • Network Operation System • Virtual Private Network (VPNs) Graphically… 19 Telecommunications Network Alternatives Example Wide Area Network 20 Telecommunications Network Alternatives Example Local Area Network PC Workstation PC Workstation PC Workstation Shared Databases and Software Packages Network Server Shared Hard Disk Unit Shared Printer PC Workstation PC Workstation PC Workstation Internetwork Processor to Other Processors 21 Telecommunications Network Alternatives Example Virtual Private Network Company A Router The Internet Network Firewall Intranet Extranet Intranet Server Network Firewall Company B Router Intranet Intranet Server Extranet Server 22 Telecommunications Network Alternatives Link Staffing Case: Challenges of VPN Services • Connecting 49 Branches in 29 States by a VPN • Outsourced Network to OpenReach • Previous Problems with Another Provider • New Provider Quite Successful 23 Client/Server Networks Functions of the Computer Systems Mainframe Large Servers Client Systems Servers • Functions: Provide user interface, perform some/most processing on an application. • Functions: Shared computation, application control, distributed databases. • Functions: Central database control, security, directory management, heavy-duty processing. 24 Other Networking • Client/Server Networks – Clients – Servers – Downsizing – Legacy Systems • Network Computing • Peer-to-Peer Networks (P2P) 25 Other Networking A peer-to-peer network architecture with a Directory of all peers on a central server 26 Other Networking A pure peer-to-peer network architecture with no central directory server 27 Telecommunications Media Twisted-Pair Wire Coaxial Cable Fiber Optics • Photons • Dense Wave Division Multiplexing (DWDM) Wireless Technologies • Terrestrial Microwave • Communications Satellites 28 Telecommunications Media Bob Evans Farms Case: The Case for Satellite Networks • Network Connecting 459 Restaurants and 6 Plants • Used VSAT Satellite Communications Network • Faster Credit Card Authorizations • Automatic Overnight Polling of Financial Data from POS Terminals • Planning Inventory Management Application 29 Telecommunications Media Cellular and PCS Systems Wireless LANs The Wireless Web • Very Thin-Clients • Wireless Application Protocol (WAP) • Third Generation (3G) Wireless Technologies • Wireless Markup Language (WML) 30 Telecommunications Media Wireless Application Protocol (WAP) Architecture for Wireless Internet Service Wireless Access Protocol Proxy Filter HTML or XML WML Web Server 31 Telecommunications Media The UPS Case: Wireless LANs and MCommerce • Use of Wireless as Part of UPScan Standardization Effort • Use of Bluetooth for Cordless Connection to Peripherals • Developed Legacy Application Programming Interfaces (API) • Connected to Web for New Customer Tracking Ability 32 Telecommunications Processors • Modems –Modulation –Demodulation • Multiplexers • Internetwork Processors –Switches –Routers –Hubs –Gateways 33 Telecommunications Processors Typical Internet Connection Network Interface Card NIC Hub Ethernet Switch Router Frame Relay Switch Router NIC Corporate Local Area Network ATM Switch Core Router ATM Switch Internet Backbone Internet Provider Frame Remote Router Relay Access Switch Device Internet Provider Modem Private Home 34 Telecommunications Processors Comparing Connecting Technology 35 Telecommunications Software • Network Operating Systems • Network Management –Traffic Management –Security –Network Monitoring –Capacity Planning 36 Telecommunications Software Network Management Software 37 Telecommunications Software Nielsen Media Research and Others: Network Bandwidth Management Challenges • Sharing Resources Increases Bandwidth Requirements • Need Clear Idea of Actual Bandwidth Needs • Gaming, Audio and Video Downloads Are Large Users • Analysis of Use Adds to Network Efficiency 38 Network Topologies • Topologies or Network Structures • Star • Ring • Bus • Mesh • Client/Server May Use Any Combination 39 Network Topologies Graphical Topology Examples 40 Network Architecture and Protocols • International Standards Organization (ISO) • The Seven-Layer Open Systems Interconnection (OSI) Model • Five-Layer Transmission Control Protocol/Internet Protocol (TCP/IP) • OSI and TCP/IP Are Related to One Another… 41 Network Architecture and Protocols TCP/IP The OSI Model Application Layer Application or Process Layer Presentation Layer Session Layer • Provides communications services for end user applications • Provides appropriate data transmission formats and codes • Supports the accomplishment of telecommunications sessions Host-to-Host Transport Layer Transport Layer • Supports the organization and transfer of data between nodes in the network Internet Protocol (IP) Network Layer • Provides appropriate routing by establishing connections among network links Network Interface Data Link Layer • Supports error-free organization and transmission of data in the network Physical Layer Physical Layer • Provides physical transmission of data on the telecommunications media in the network 42 Bandwidth Alternatives • • • • Narrow Band Medium Band Broadband Switching Alternatives 43 Bandwidth Alternatives • Packet Switching Technology • Cell Switching Technology • Choices Made by Firms 44 Summary • Telecommunications Trends • The Internet Revolution • The Business Value of the Internet • The Role of Intranets • The Role of Extranets • Telecommunications Networks • Network Alternatives 45 Sumber Materi PPT • O’Brien, James A. (2005). Introduction to Information Systems (12th Edition). McGraw – Hill. Bab 6. Official PPT. 46