Training & Development HRD 346 - Course Syllabus Summer, 2016 Maren Dollwet Waggoner, Ph.D. General Course Information Semester: Summer, Module 2 Units: 2 Session Times: TBD Session Dates: TBD Session Location: TBD Required Textbooks: Employee Training and Development, Raymond Noe (5th edition, 2010) The Trainer’s Handbook, Karen Lawson (updated edition, 2009). Supplementary Reading Professor Contact Info: Dr. Maren Dollwet Waggoner Maren.d.waggoner@gmail.com 571-730-7901 Professor Office Hours: By Appointment Only University Notices Accommodations for Individuals with Disabilities Claremont Graduate University is committed to offering auxiliary aids and services to students with verifiable disabilities, in compliance with section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act of 1990. To ensure that their individual needs are addressed, students with disabilities are encouraged to contact the Dean of Students at 909.621.8965. 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The instructors are trained, qualified CGU students with teaching and/or tutoring experience and can be reached at 909.607.2635. Course Syllabus Course Description This graduate-level course will dive into an HR professional’s role in helping an organization identify its talent strategy, talent needs and potential gaps resulting in the need for training and development solutions. Training and employee career development are key competencies an HR professional/consultant must possess in order to provide strategic support to the organization. Specific focus areas for this course will be on understanding the organization strategy, conducting a needs analysis for training, instructional design principles and considerations (including internal vs. outsourced materials), current trends in training & development, identifying the ROI on training interventions, and linking training programs to overall employee career development. Course Objectives As an outcome of attending this course, students will be able to: Describe the key stakeholders (including the role of HR) in employee training & development. Identify an organization’s underlying talent needs/gaps by conducting a needs analysis. Understand key learning theories & competency models and how they relate to employee training programs. Apply basic instructional design and facilitation principles. Identify key metrics to evaluate training effectiveness and demonstrate ROI. Describe current trends in employee training & development (i.e., micro-learning, elearning, social learning). Attendance and Timely Arrival to Class You are expected to be in attendance and on time for each and every class session. Class begins promptly at the scheduled time. You will be considered tardy any time you arrive after that assigned time. Please be aware that because this is a 2-module course, attendance and participation in every class is critically important. Missing two (2) classes will result in a mandatory withdrawal or failing grade. Timely arrival and class attendance impacts your classmates, your personal quality of learning, and your final grade. Students are required to notify the professor of any possible absence or tardiness prior to the day it occurs, except in emergency situations. Use of Canvas This course incorporates Canvas online support for students. Course documents will be posted online for students and students will be expected to submit all assignments via Canvas for grading. It is the student’s responsibility to be familiar with Canvas and to ensure assignments are submitted online prior to the start of the class it is due. All assignments must be in Word or PDF format. Course Expectations Grading There are a total of 200 points in this course. Your grade will be determined by your class participation and the successful completion of the following assignment areas: Individual assignment (20%, 40 points) Team assignment (40%, 80 points) Quiz (30%, 60 points) Weekly class participation (10%, 20 points) Your course grade will be based on earned points. There are a total of 200 possible points to be earned. The points will breakdown as follows: A: 200-180 points B: 179-160 points C: 159-140 points D: 139-120 points F: 119-100 points Assignment Instructions Individual Assignments (20%, 40 points) Students will find and research scholarly article on training effectiveness (i.e., ROI of training, training outcomes). After identifying a suitable article students are expected to summarize the main points of the article, highlight their own key learning, and apply the findings to a practical example. Team Assignment (40%, 80 points) Students will divide into teams and have design a small training intervention. With this exercise, students will have the change opportunity practice and apply basic instructional design methodology. Quiz (30%, 60 points) There will be a quiz on the main course material covered in class and in the textbook readings. Focus areas of the quiz will be on the following topics: organizational context & strategy, training needs assessment & SWOT analysis, the ADDIE model, evaluating training including ROI analyses, linkage to employee career development. Weekly class participation (10%, 20 points) Students are expected to be prepared for each class, have read the assigned reading, participate in class discussions and exercises as well as turn off all electronic devices.