29-11-2004 • VOLUME 7 • NUMBER 45 • £2.60 WWW.ITWEEK.CO.UK 22 INTERNET How to solve the online identities crisis 25 CLIENT HP offers Novell Linux on desktops 29 NETWORK Vodafone and BT promise mobile savings CONTENTS ENTERPRISEWEEK Microsoft adds value to TechNet 17 What are the pitfalls of IT buying? 18 OpenBSD version 3.6 reviewed 19 INTERNETWEEK MSN’s client-free Web Messenger 21 Are e-sellers ready for Christmas? 21 Websense boosts access controls 22 CLIENTWEEK Pointsec tools guard Linux clients 25 PalmOne’s big-memory T5 PDA 26 Mobilising data raises productivity 26 NETWORKWEEK Strategies for work on the move 29 Citrix extends its VPN capability 29 Packeteer chief on traffic control 32 MANAGEMENTWEEK Are email policies good enough? 35 Oracle patch policy welcomed 35 EU debates code patents David Neal and Kim Thomas A key vote on contentious new European patent rules was delayed last week, as lobbying on both sides intensified. Some experts warned that innovation in IT might be stifled if the proposals are accepted in their present form. The EU Competitiveness Council had been due to decide last week whether to pass the controversial Patent Directive, which would define new limits for technology patents. But the vote has been delayed until the first half of December, to allow CA circles mid-market Computer Associates looks set to shake up the middleware market, following its appointment last week of the former head of IBM’s WebSphere division, John Swainson, as its next chief. Milind Govekar of analyst Gartner said a move into the middleware market was a clear possibility, given Swainson’s background.“He might decide to buy or partner with a company in this space,” he said.“Or to build a new middleware offering and use the firm’s existing management and security tools as competitive advantage.” This would result in a product line similar to IBM’s, with its WebSphere platform and Tivoli management tools. Govekar said it was unlikely such a development would occur in the next six months, however. If CA is looking for an acquisition, one candidate is BEA, which is struggling against large rivals such as IBM and Oracle. BEA’s WebLogic suite would give CA a ready-made middleware product. Swainson at CA, p9 www.ca.com more time for Poland – which does not fully support the text, according to reports – to analyse the proposals. Jon Collins of analyst firm Quocirca said the delay could result in better law. “The most important thing is that the law is protected from being hijacked by big business. It’s a good thing to have a bit more scrutiny,” he argued. In its Torvalds: against software patents current form the proposals could encourage “patenting land grabs”, according to Collins. “Where companies are patenting algorithms just because nobody else has done, it [would be] an abuse of power,” he added. The plans have met strong opposition from open-source proponents. Linus Torvalds, the inventor of the Linux operating system, last week called on the EU to reject the directive. “Copyright serves software authors while patents potentially deprive them of their own independent creations,” he argued in an open letter. Supporters of the directive argue that software patents could foster innovation by helping smaller firms to protect their ideas. EC web services row, p21 Last Word, p38 Browser fits on any screen Future browsers from Opera Software will render web pages to fit any screen size.The new ERA technology will debut in Opera 7.60 for Windows in January. The technology will Opera feature in all future Opera increases browsers, including mobile flexibility versions. ERA could also help web content fit on printed pages. Full story, p5 www.opera.com App support deals cut costs Kim Thomas s companies brace themselves for a predicted rise in software costs, experts say many firms may seek to save money by buying support from thirdparty suppliers rather than product vendors. Analyst firm Gartner warned last week that under current software licensing models, emerging innovations such as multicore chips and virtualisation could result in escalating software prices. To offset these predicted increases, IT managers may try to cut software-related spending elsewhere. One option may be to use third parties for software maintenance and support. AMR Research said many companies could greatly reduce software costs by swapping to third-party support for enterprise applications. US-based TomorrowNow, which offers support for PeopleSoft software at between 50 percent and 75 percent of the PeopleSoft fees, could blaze a trail to be followed by other cut-price providers. TomorrowNow has almost 100 US customers, but such offerings have yet to take off in Europe. However, Bill Swanton, vicepresident of AMR, said there was good A it will halt all support for the operating syspotential for this type of business to grow. tem in the UK – but not the US. “People have offered support on obsolete Gartner predicts that the emergence of systems on a consultancy basis for years,”said multi-core chips and server virtualisation Swanton. “The thing that’s new is [Tomwill drive up software costs. On-demand orrowNow] is putting this on the same yearhardware systems and rapid provisioning ly fixed-fee basis as software vendors.” tools may also cut spending on hardware Such offerings could be attractive to while increasing software firms running obsolete sysprices, said the analyst. tems, especially if they do Gartner’s Andy Butler not require additional func- TAKING A HAMMERING Innovations that may said the move to multi-core tionality. Swanton suggested push up licence costs chips poses the biggest danthat buyers should review Multi-core chips ger. Because most software current maintenance conlicences charge a CPU fee for tracts to see whether they Server virtualisation each core on the chip, firms offer worthwhile upgrades, On-demand capacity could have to pay double for before deciding whether to software running on dualconsider third-party supProvisioning tools core systems, for example. port. He said HR software “Every organisation will have and supply chain functionSource: Gartner multiple software products ality were other areas where that will by affected by these trends,” he said. such support may cut costs. “It’s really an IT chiefs agreed with Gartner’s warnattractive market,” Swanton added. ings about virtualisation. One said: “It is a Leading candidates for such services may pain that if we run four virtual production include PeopleSoft customers concerned servers on one physical production server, about support in light of Oracle’s takeover we need five Windows licences for that box.” bid. UK firms using Windows NT 4.0 may also look into the possibility of using a US PeopleSoft users oppose takeover bid, p35 based support partner, as Microsoft has said How to get more value from IT, p36 NEWS INSIDE: ID Biometrics, p4 • BROADBAND Wireless, p4 • 3G Prices, p4 • WEB SERVICES Tools, p5 • GOVERNANCE Costs, p6 • SANs Growth, p6