1-11-2004 • VOLUME 7 • NUMBER 41 • £2.60 WWW.ITWEEK.CO.UK 18 ENTERPRISE Is it time to abandon antivirus software? 21 INTERNET Appliances for internet security CONTENTS 26 CLIENT Giants back spec for smaller and cooler PCs ENTERPRISEWEEK Power5 chips speed IBM servers 17 Users test update to SQL Server 17 Better controls for iSCSI storage 18 INTERNETWEEK Crawler searches company files 21 Do internet apps need the web? 22 Why content management is key 23 CLIENTWEEK Apple reveals strength of Tiger 25 Is Bluetooth harming security? 25 PalmOne’s Treo 650 smartphone 25 NETWORKWEEK 3D tools to Snort out dangers 29 Cisco safeguards voice over IP 29 IT giants’ interoperable security 31 MANAGEMENTWEEK Mail scanner filters out threats 35 CSC chief on outsourcing trends 36 VMware ups CPU power Server virtualisation specialist VMware last week said it will upgrade its software to provide virtual machines (VMs) that can access four processors. The current version of its top-end ESX Server runs on servers with up to 16 processors, but can allocate only two CPUs per VM.The increased capability is a response to next year’s Intel and AMD dual-core launches, which put two processors on a single chip. “Next year you’ll have four cores in [the most popular dual-chip] servers and you’ll want four-way SMP,” said Michael Mullany of VMware at its first user conference in San Diego. The upgrade will be delivered in the second half of 2005, when pricing will also be announced. About five percent of new x86 server deployments are now done using VMs, said VMware chief Dianne Green. By 2005 this number could be as high as 25 percent, she added. Dual-core chips to multiply, p4 Whitehall takes open road David Neal HOW GOVERNMENT LEARNED TO LOVE THE PENGUIN he Office of Government Commerce (OGC)’s report on year-long open-source software trials in the public sector says the software is maturing rapidly and should be considered alongside rival proprietary tools. Government procurement arm the OGC also announced support for open-source desktops, often seen as one of the least mature aspects of the technology. The report met with predictable enthusiasm from the free software community and disapproval from Microsoft. “We are on version one but by versions three and four, open source will be as good as proprietary software, but at a fraction of the cost,” said Giles Palmer of Runtime Collective, whose open-source content management system is used in local government. The prospect of regular updates from the open-source community may appeal to firms frustrated by slow upgrades or poor reliability from proprietary vendors, he added. Mark Woods, head of collaborative opportunities at the OGC, said the report shows T Microsoft to extend IM M icrosoft is building out its comms platform through instant messaging (IM) but some watchers want more detail on the future of its Exchange email server. The software giant will release its Office Live Communications Server 2005 at the start of December. The product could make IM more widespread in business, thanks to the ability to federate with other organisations and connect to more IM clients. Exchange 2003 had its first anniversary last week and although many IT departments are clinging on to earlier versions, experts said it is becoming the centrepiece of a sophisticated messaging system. Peter McCartney, Microsoft business manager at IT services giant Computacenter, said many sites are installing Exchange 2003 alongside the latest versions of Office, SharePoint and Live Communications Server to support collaborative working and content management. But he added that other Exchange features such as support for application development and public folders are largely ignored. “Most McCartney: tools for collaboration UK sets up OGC procurement body Minister says UK to consider open source UK trials commence Microsoft agrees second MoU OGC approves opensource adoption April 2000 July 2002 Oct 2003 Aug 2004 Oct 2004 there is an alternative to software lock-ins and the upgrade cycles of commerciallydeveloped systems. Woods said the study, based on trials with government departments, agencies and councils, had proved that for 80 percent of organisations and tasks, open-source software is suitable, while for servers, such software is “already there”. IBM director of public-sector business Martin Goodman said,“As the UK advances the e-government agenda, wider deployment of open-standards-based infrastructures will become increasingly important.” Steve Brown of Linux vendor Novell said, “The report also trumpets green issues, saying an effective open-source operating system could mean fewer hardware upgrades.” Unsurprisingly, the findings met a less upbeat response from Microsoft. people like Exchange because basically it’s a bloody good email system,” he said. Microsoft’s next release of Exchange remains years away and, despite almost universal praise for the product, some said they wanted a better view of the platform’s future. “Customers have no understanding of where Microsoft is going with the product,” said Neil Chapman, an architect at systems integrator Conchango, who has been briefed on plans for next year’s second service pack. “There’s work on mobility and notifications becoming IP-based but I don’t have a lot I can tell customers. Microsoft has been splitting out its messaging products but I’d like to see Exchange become the central point.” Exchange, p6 Microsoft IM, p10 Microsoft SQL Server 2005, p17 “Having read the report in detail, the findings do not align fully with feedback we regularly receive from our customers who have evaluated Microsoft software against open source,” the firm said in a statement. Eric Woods of analyst firm Ovum said, “Coming from the influential OGC, this is a boost for open-source software in the UK, where until recently interest has lagged. The logic of the report is that cheaper opensource software offerings will suit the majority and only power-users will require the full capabilities offered by Microsoft. This will be the most worrying message as far as Microsoft is concerned.” An OGC spokesman said the next step may be to build a group of suppliers to which government departments could refer. Whitehall loves Linux, Leader, p14 Fluke spots trouble fast Staff using Fluke’s new handheld troubleshooting device should find it simple to diagnose LAN problems. The 1kg EtherScope has a 6.5in Fluke’s kit touchscreen, is easy to is priced at use, gives quick results £3,995 + VAT and can pinpoint network problems, according to our tests. Although not cheap at £3,995 + VAT, in the right hands it could pay for itself. Review, p32 www.flukenetworks.com NEWS INSIDE: CHIPS Dual cores, p4 • WIRELESS Advances, p4 • SECURITY Kit, p5 • VISUAL STUDIO Update, p6 • HANDSETS Flash card, p10 • IP Testing, p10