ePerformance Review Process - Staff Agenda z What is ePerformance? z Wh Ch Why Change? ? z New ePerformance Advantages z Establishing & Weighting Criteria z ePerformance Tour 1 What is ePerformance? z An electronic PCD: – Automated evaluation process for both manager and employee managed via PeopleSoft z Job Descriptions / Responsibilities z Goals z UH Initiatives z Competencies Why Change? Advantages of ePerformance z Administratively efficient z Promotes ongoing feedback z Encourages consistency z Will align with training & development opportunities z Is flexible 2 ePERFORMANCE PROCESS 2 1 6 7 3 5 4 8 9 10 What is the Performance Criteria? z Criteria: a standard on which a judgment or decision may be made (Merriam Webster) z ePerformance Criteria – Section 1: Mission Statement – Section 2: Initiatives – Section 3: Employee Goals – Section 4: Responsibilities – Section 5: Customer Service – Section 6: Competencies 3 How is Criteria Weighted? z Not Weighted: z z z Mission Statement Initiatives Weighted: z z z z z Goals Responsibilities C t Customer S Service i Competencies 100% Minimums: 10% 40% 10% 10% 70% Weighting Items within Sections z Within certain sections, the manager can add items. z z Goals Section z Goal # 1 z Goal # 2 z Goal # 3 All sections items need to total 100% within that section. 4 Weightings Example z Goals – – z – – 50% 50% 100% 50% (min. 40%) Responsibility # 1 Responsibility # 2 Responsibility # 3 20% 70% 10% 100% Customer Service – z Goal #1 Goal # 2 Responsibilities – z 25% (min.10%) 15% (min.10%) Section Item N/A Competencies – – 10% (min.10%) Competency # 1 Competency # 2 40% 60% 100% 100% ePERFORMANCE PROCESS 2 1 3 4 5 Example Email to Employee ePerformance Tour 6 Employee View ¾P.A.S.S. ¾Main Menu ¾S lf Service ¾Self S i ¾Performance Management ¾ My Performance Documents ¾Current Documents Employee View 7 Employee View Section 2 – Initiatives 8 Section 3 – Employee Goals Section 4 - Responsibilities 15 % 25 % 9 Sections 5 & 6: Competencies Section 5 & 6 Competencies z What is a competency? It is the specific…. – – – Behavior (ex. (ex adaptability) Knowledge/Skills (ex. safety awareness) Motivation (ex. passion for results) that an employee must demonstrate in order to be effective in a given job.* *Copyright DDI 10 Section 5 & 6 Competencies z What are advantages of incorporating competencies? - z Creates a platform of consistent standards Promotes relevant development opportunities How were competencies determined? - Partnered with DDI to build a library E t bli h d a core competency: Established t C Customer t S Service i Established competency clusters according to job category. Competency Matrix (partial screenshot) http://www.uh.edu/hr/emprelations/eperformance.htm 11 Customer Service (Core Competency) z Supports the UH System-Wide Effort – z To meet and surpass customers’ expectations Supports our road to Tier 1 Status – Delineates us from the competition “If we don’t take care of our customers, someone else will.” – unknown ePerformance Tour 12 Section 5 - Customer Service (core competency) Section 6 – Job Competencies 13 IP65DG3F?1 Adding a New Note 14 Creating a Note Returning to Notes 15 Next Steps and Q & A z Watch for the auto-mated email from HR. - DO NOT RESPOND! z Familiarize yourself with your Established Criteria. z Have questions about the criteria? - Ask your manager or HR. z K Keep notes t on yourself. lf Document D t successes!! z Wait for more information in early 2011. 16