DSAES Assessment Plan for AY 2015-2016 Department/Program Name: Director: Department Assessment Contact(s) (in addition to above): Department Mission Statement: Department Vision Statement: Campus Recreation (CRWC) Kim Clark Tamsen K. Burke Campus Recreation provides the UH community an inclusive environment that cultivates the development of life skills through engaging and meaningful recreation programs, facilities and services. UH Campus Recreation aspires to create a culture of: Intentionality, by creating experiential learning opportunities that meet the needs of the diverse UH community. Engagement, by providing opportunities for involvement through the utilization of extraordinary facilities, programs, and services. Student Success, by creating a student driven department with professional leadership. 1. Marketing and Communications (MC) - Build a positive image, increase University community awareness of programs and services, and share our “story." DSAES Initiative: 2b, 2d; 5a, 5b, 5c 2. 2. Development - Foster an environment that supports student and professional development with a commitment to success for individuals and the University. DSAES Initiative: 1d, 1e; 2a,2 c; 4a; 6a Department FY16 Goals: (includes all department goals and DSAES strategic plan mapping) 3. Facilities and Operations (FO) - CRWC will actualize and leverage facilities to raise awareness, increase cost effectiveness; broader service reach, increase sustainability, and leverage resources. DSAES Initiative: 2b, 2e; 3c; 4a, 4b, 4c; 6e, 6f 4. Fiscal Management- CRWC will promote an atmosphere of transparency and fiscal responsibility. DSAES Initiative: 2b, 2e; 6c, 6e 5. Programs - CRWC will provide recreational, leadership, and fitness opportunities to promote healthy lifestyles that engage the campus community. Areas: Aquatics (AQ), Fitness (F), Intramural (IM), Facilities and Operations (FO), Memberships Services (MS), Marketing (MK), Outdoor Adventure (OA), Sport Clubs (SC), Cougar Camps (CC) DSAES Initiative: 1a, 1d; 2c; 3a,3b, 3c; 6e, 6f DSAES Assessment Plan for AY 2015-2016 Program or Services Being Assessed (Assessment Activity #1): Student Training and Development Learning Outcome(s) and/or Assessment Activity Purpose of Assessment Activity Objective(s) As a part of all staff training, employees will show 1) Demonstrate effectiveness of all staff training/development knowledge and competency in... priorities. 1) define goals and objectives of each area of training 2) and 3) Demonstrate applied knowledge of training to (customer service, communication, safety, and diversity and department values and practice NIRSA/NACA employable skills. inclusion) and their value to desirable employable skills. (4) Create meaningful relationships with peers, community, and 2) connect knowledge of training to implement practical colleagues. work experiences as an employee. 3) define identity and demonstrate awareness and understanding to support inclusivity within facilities, programs, services, membership, and marketing. (4) define, identify, respond, and document safety within CRWC work. Summary of this activity (to be completed at the end assessment cycle for this activity) Results (i.e. data collected): Action (i.e. what will change in the department or program as a result of the data collected): Method (1) Training: Post- test, rubric-graded written response to the training learning outcome questions. Practice/rehearsal at specialized area and Allstaff training. (2) Throughout semester: Supervisory observations - Staff meetings/discussion/in-service Employee of month recognition, rubricmeasured values to identify number of 'occurrence(s)' student met outcome Frequency / Timeline Training - August/September Semester - Daily; Weekly/bi-weekly Monthly; Employee Performance Documentation Form FY16 Goal(s) Supported CRWC Goal # 2, DSAES Initiatives 1c; 2e; 3c; 4a, 4c; DSAES Assessment Plan for AY 2015-2016 Program or Services Being Assessed (Assessment Activity #2): Student Training in specialized areas within CRWC Learning Outcome(s) and/or Assessment Activity Purpose of Assessment Activity Objective(s) As a part of specialized area training and ongoing inTo identify and determine increased knowledge and proficiency services student employees will... in the performance of tasks and duties as a Building Supervisors, AQ- Demonstrate ability to test and adjust pool chemicals Member Service Attendants, Intramural Supervisors and and articulate knowledge of facility policies and programs. Evaluators, Sport Club Leaders, Lifeguards, Street Marketing CC- To be determined Team, Outdoor Adventure Trip Leaders, Fitness Instructors, Fit F-Identify employees' preparedness for future job Zone team, and Personal Trainers, Camp Counselor. interviews; demonstrate effectiveness and value of 4-part development series on student success. FO-Refine supervisory skills with emphasis on 8 priorities of leadership development. IM-Articulate, appraise, evaluate goals of the sports officials evaluation process and performance expectations; competency of supervisors to implement EAP protocols. MS & MK-Define customer service, identify the difference between internal/external customers, and effectively communicate information with customers. OA-Identify, understand, and apply leave no trace principles on adventure trips. SCDevelop personal leadership style and integrated interpersonal competency to practical skills, and social responsibility in the management of clubs. Summary of this activity (to be completed at the end assessment cycle for this activity) Results (i.e. data collected): Action (i.e. what will change in the department or program as a result of the data collected): Method Methods vary based on area. Pre and Post Quantitative Rubric test Post test and quizzes and survey(s); Pre- and post- test, rubric-graded written response to interview questions. Practical skills evaluation, competency, proficiency. Observation - Accuracy of chemistry Log sheet; competency - graded rubrics at special events; self and supervisor evaluations. FY16 Goal(s) Supported Time lines vary based on area. CRWC Goal # 1-5 Fall 2015 and Spring (2016) trainings - DSAES Initiative: 1d; 2c; Aug/Dec Jan/May; reoccurring 3b, 4a, 4c; 5a, 5b, 5c monthly during academic year; annually; Summer (June) Frequency / Timeline DSAES Assessment Plan for AY 2015-2016 Program or Services Being Assessed (Assessment Activity #3): NASPA Recreation and Wellness Impact Study Learning Outcome(s) and/or Assessment Activity Purpose of Assessment Activity Method Objective(s) CRWC will identify, assess, and evaluate department Demonstrate the impact of Campus Recreation work has on NASPA Consortium - Recreation and Wellness progress, effectiveness, and success of training and student student learning, growth, and development. Survey (2012-2013) and (2015) development, programs and services, and facilities Produce focused, data-driven reports on critical issues, current operations. practices and trends in the Program/services. Connect data to DSAES strategic goals and institutional priorities. Summary of this activity (to be completed at the end assessment cycle for this activity) Results (i.e. data collected): Action (i.e. what will change in the department or program as a result of the data collected): Frequency / Timeline Spring 2016 (March) FY16 Goal(s) Supported CRWC Goal # 1-6 DSAES Initiative: 1b; 2b, 2e; 4a, 4c DSAES Assessment Plan for AY 2015-2016 Program or Services Being Assessed (Assessment Activity #4): External Review (2013) Progress Report Learning Outcome(s) and/or Assessment Activity Purpose of Assessment Activity Objective(s) CRWC will review external review team recommendations To evaluate progress or completion of external review team to assess progress and reportable data to support recommendation. outcomes. CRWC will assess and evaluate department progress, To develop short and long range strategic plans (5 years) in effectiveness, and success of the Marketing plans and Fee alignment with DSAES strategic goals and institutional priorities. Funding Strategies. Summary of this activity (to be completed at the end assessment cycle for this activity) Results (i.e. data collected): Action (i.e. what will change in the department or program as a result of the data collected): Method Frequency / Timeline Identify a work team to review external report; develop graded rubrics for progress and action plan matrix for completion deadlines. Fall 2015; Spring 2016 Peer Institution Review (Texas) Benchmark, Big Ten Institutions. Fall 2015 FY16 Goal(s) Supported CRWC Goal # 1-6 DSAES Initiative: 2e; 1b; 4a, 4c