Multiple Choice chapter 9
1. One of the basic steps in the software acquisition process is:
a. Identifying a single alternative
b. Defining the information and system requirements
c. Performing user and site surveys
d. Replacing existing hardware platforms
2. What is the most important step in the software acquisition process?
a. Defining information requirements
b. Identifying alternatives
c. Performing the feasibility analysis
d. Conducting risk analysis
3. As a means of increasing user support, many projects are now including as part of
their project plans:
a. Infrastructure diagrams
b. Outsourcing
c. Communication and business change management
d. Sales and marketing
4. Gathering information and system requirements can be accomplished by all the
following except
a. Interviewing those expected to use the information produced by the
system as well as those expected to produce the information input into the
system
b. Interviewing the software vendor to find the best selling software in the
market
c. Developing a prototype of the proposed system
d. Researching other companies
5. The system requirements documents do not provide the following information
a. Intended users of the system
b. Feasibility analysis
c. System attributes
d. System cost
6. A document that specifies the minimal acceptable requirements as well as the
evaluation criteria for a solution is called a
a. Request for bid
b. Request for information
c. Request for proposal
d. Request for quote
7. Participants in the selection process may not include representatives from
a. Management
b. Anticipated users
c. IT department
d. Vendor
8. Contract terms and conditions normally do not include the following
a. An organizational chart of the customer’s IT department
b. A functional definition of the work to be performed
c. Vendor staffing and specified qualifications
d. Methods of providing progress reports
9. What is not an advantage of purchasing off the shelf solutions?
a. Shorter implementation time
b. The ability to use the company’s existing IT infrastructure
c. Use of proven technology
d. Easier to define costs
10. When selecting a vendor package, organizations should consider all of the
following except:
a. Stability of the vendor company
b. Vendor’s ability to provide support
c. Required modifications to the base software
d. Sales and marketing literature