Advanced Consumer Behaviour - MK564 ADVANCED CONSUMER BEHAVIOUR MK 564 - Course Outline - Objective Engaged and sophisticated consumers have profound implications for marketing in general and consumer decision making in particular, and vice versa. As the world faces global networking, instantaneous communications, new technologies, the global financial crisis and the emerging phenomena of social networking, organisations are doing business with customers in new and innovative ways. Consumers increasingly drive the co-creation of value and unique exchanges with companies, organisations and government. In addition, consumers place importance on social responsibility, being intolerant of management scandals and corporate/organisational misconduct. Marketers, in response, in the public, private and third sectors alike, are balancing social with economic concerns, the needs of many stakeholders and constituencies, and the effects of their decisions across a broad array of consequences (not just the bottom line). As a consequence, consumer decision making, intentions, attitudes, information processing strategies, evaluation methods and purchasing patterns are changing. The primary aims of this course are to develop a critical approach to the issues involved in advanced consumer behaviour and contemporary marketing practice. Lecturer Time Name Office Ext E-mail Dr. Christine Domegan Room 334, Marketing, Cairnes School 2730 christine.domegan@nuigalway.ie Day Time Venue Thursday 3-5pm LH2 St. Anthony’s Lectures Upon completion of this course, students will have achieved the following: Overall Learning Outcomes Knowledge based outcomes: Demonstrate mastery and understanding of the key components of Advanced Consumer Behaviour. The ability to confidentially discuss the conceptual and methodological issues that underlie Advanced Contemporary Consumer Behaviour. Critically reflect and challenge recent developments in the consumer behaviour and marketing domain. Dr. C. Domegan | Advanced Consumer Behaviour | MK564 Page 1 of 3 Advanced Consumer Behaviour - MK564 Synthesise emerging areas in buyer behaviour with contemporary marketing practice. An opportunity to build upon course material for dissertation purposes. Skills based outcomes: An insight into contemporary issues in relation to the theory of the topics outlined above. An ability to advise a company on the key area of expertise researched. An understanding of the requirements of writing and referencing a report for assessment, and presenting key points in a concise way. Greater experience in presentation skills, both through the use of audiovisual media and oral presentation. Format Programme(s) This course comprises one two-hour lecture over the 12 weeks of Semester I. MSc (Marketing) The final grade will be calculated as follows: 25% Group Presentation 25% Group Presentation 50% Written Exam Assessment PRESENTATIONS – Concepts, Theory, Cases & Exercises (25%) Working in groups that will be assigned in class, students will present the main issues in relation to their designated area. Each group will be required to present their findings from academic readings in the designated area. Presented in PowerPoint format, each group is required to email the presentation to the lecturer on the day of the presentation. In addition, the group is required to provide a one page critical analysis of each of the readings used and are asked to provide questions with which to guide the discussion among their colleagues. Presentations are a max. of 30 mins with 10 mins Q & A. Marks will be awarded for the best 2 of 3 presentations. EXAM The exam is a two hour written paper. Workload Course Readings Credit weighting: 5 ECTS Recommended Reading: Text: Critical Thinking in Consumer Behaviour; Cases and Experiential Exercises by Judy Graham, 2nd Edition, 2010. Each group is required to read extensively on their chosen topic including relevant text books, academic journals and business articles. Articles can be sourced on the library database: http://eknowledge.library.nuigalway.ie. Dr. C. Domegan | Advanced Consumer Behaviour | MK564 Page 2 of 3 Advanced Consumer Behaviour - MK564 Course Schedule: Date TOPIC Week 1, Introductory Session Week 2 Groups 1,2,3: Assignment 4 Groups 4,5,6: Assignment 5 Groups 7,8,9: Assignment 6 Week 3, Sept 23rd Groups 1,2,3: Assignment 8 Groups 4,5,6: Assignment 9 Groups 7,8,9: Assignment 7 Week 4 Groups 1,2,3: Assignment 12 Groups 4,5,6: Assignment 10 Groups 7,8,9: Assignment 11 Week 5 Groups 1,2,3: Assignment 13 Groups 4,5,6: Assignment 14 Groups 7,8,9: Assignment 15 Week 6 Groups 1,2,3: Assignment 17 Groups 4,5,6: Assignment 18 Groups 7,8,9: Assignment 16 Week 7 Groups 1,2,3: Assignment 21 Groups 4,5,6: Assignment 19 Groups 7,8,9: Assignment 20 Week 8 No Class – Applied Marketing Research Block Release Week 9 Groups 1,2,3: Assignment 22 Groups 4,5,6: Assignment 23 Groups 7,8,9: Assignment 24 Week 10 Groups 1,2,3: Assignment 27 Groups 4,5,6: Assignment 28:1 Groups 7,8,9: Assignment 26 Week 11 Groups 1,2,3: Assignment 32 Groups 4,5,6: Assignment 31 Groups 7,8,9: Assignment 30 Week 12 Class Review Dr. C. 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