November 2004 Prisma® FiberLinX™ Gigabit Media Converter Module Installation Instructions Overview Purpose These installation instructions provide product information and instructions for installing the Prisma® FiberLinX™ Gigabit Media Converter module. Introduction The Prisma FiberLinX Gigabit module solution connects two remote networks over fiber optics and allows administrators to observe both the end-points and the fiber link between them as a single management entity and not as separate networks. No host management traffic is visible to the remote or customer network nor is access to the customer network required, guaranteeing end-to-end data integrity. Qualified Personnel Only appropriately qualified and trained personnel should install, operate, maintain, and service this product. WARNING: Allow only qualified personnel to install, operate, maintain, and service this product. Otherwise, personal injury or equipment damage may occur. Continued on next page Overview, Continued In These Installation Instructions These installation instructions contain the following topics. Topic 2 See Page Important Safety Instructions 3 Laser Safety 5 Product Descriptions 8 Hardware Configuration 11 Module Installation Instructions 14 Fiber Optic Cleaning Guidelines 16 Assign IP Information 18 Software Configuration 19 Serial Configuration/Telnet Session 22 Prisma FiberLinX Gigabit Module LED Indicators 35 Application Overview 37 Application Examples 40 Troubleshooting 46 For Information 48 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Important Safety Instructions Read and Retain Instructions Carefully read all safety and operating instructions before operating this equipment, and retain them for future reference. Follow Instructions and Heed Warnings Follow all operating and use instructions. Pay attention to all warnings and cautions in the operating instructions, as well as those that are affixed to this equipment. Electrostatic Discharge Electrostatic discharge (ESD) results from the static electricity buildup on the human body and other objects. This static discharge can degrade components and cause failures. Take the following precautions against electrostatic discharge: • Use an anti-static bench mat and a wrist strap or ankle strap designed to safely ground ESD potentials through a resistive element. • Keep components in their anti-static packaging until installed. • Avoid touching electronic components when installing a module. EMC Where this equipment is subject to USA FCC and/or Industry Canada rules, the following statements apply: FCC Statement for Class A Equipment This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when this equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction document, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case users will be required to correct the interference at their own expense. Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 3 Important Safety Instructions, Continued FCC Statement for Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Industry Canada – Industrie Canadienne Statement This apparatus complies with Canadian ICES-003. Cet appareil est confome à la norme NMB-003 du Canada. CENELEC/CISPR Statement with Respect to Class A Information Technology Equipment This is a Class A equipment. In a domestic environment this equipment may cause radio interference in which case the user may be required to take adequate measures. Modifications This equipment has been designed and tested to comply with applicable safety, laser safety, and EMC regulations, codes, and standards to ensure safe operation in its intended environment. Do not make modifications to this equipment. Any changes or modifications could void the user’s authority to operate this equipment. Modifications have the potential to degrade the level of protection built into this equipment, putting people and property at risk of injury or damage. Those persons making any modifications expose themselves to the penalties arising from proven non-compliance with regulatory requirements and to civil litigation for compensation in respect of consequential damages or injury. 4 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Laser Safety Introduction This equipment contains an infrared laser that transmits intensity-modulated light and emits invisible radiation. Warning: Radiation WARNINGS: • Avoid personal injury! Use of controls, adjustments, or performance of procedures other than those specified herein may result in hazardous radiation exposure. • Avoid personal injury! The laser light source on this equipment emits invisible laser radiation. Avoid direct exposure to the laser light source. • Do not apply power to this equipment if the fiber is unmated or unterminated. • Do not stare into an unmated fiber or at any mirror-like surface that could reflect light that is emitted from an unterminated fiber. • Do not view an activated fiber with optical instruments (e.g., eye loupes, magnifiers, microscopes). • Use safety-approved optical fiber cable to maintain compliance with applicable laser safety requirements. Warning: Fiber Optic Cables WARNING: Avoid personal injury! Qualified service personnel may only perform the procedures in this document. Wear safety glasses and use extreme caution when handling fiber optic cables, particularly during splicing or terminating operations. The thin glass fiber core at the center of the cable is fragile when exposed by the removal of cladding and buffer material. It easily fragments into glass splinters. Using tweezers, place splinters immediately in a sealed waste container and dispose of them safely in accordance with local regulations. Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 5 Laser Safety, Continued Safe Operation For Software Controlling Optical Transmission Equipment If this document discusses software, the software described is used to monitor and/or control Scientific-Atlanta and other vendors’ electrical and optical equipment designed to transmit video, voice, or data signals. Certain safety precautions should be observed when operating equipment of this nature. For equipment specific safety requirements, refer to the appropriate section of the equipment documentation. For safe operation of this software, refer to the following warnings. WARNINGS: • Ensure that all optical connections are complete or terminated before using this equipment to remotely control a laser device. An optical or laser device can pose a hazard to remotely located personnel when operated without their knowledge. • Allow only personnel trained in laser safety to operate this software. Otherwise, injuries to personnel may occur. • Restrict access of this software to authorized personnel only. • Install this software in equipment that is located in a restricted access area. Laser Safety Information This laser based multi-mode transceiver is an IEC 60825-1 Amend. 2 Class 1 laser product. It complies with FDA performance standards (21 CFR 1040.10 and 1040.11) for laser products except for deviations pursuant to Laser Notice No. 50, dated July 26, 2001. Note: All adjustments have been made at the factory prior to shipment of the module. No maintenance or alteration of this device is required. No adjustments or controls provided. Class 1 Laser Product Avoid possible exposure to hazardous levels of invisible laser radiation; do not view laser aperture. Continued on next page 6 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Laser Safety, Continued Product Specific Laser Information The following illustration displays the location of the laser apertures on this module’s front panel. 10/100/1000 Mbps Laser Aperture The following label is on the module. Class 1 Laser product, Luokan 1 Laserlaite, Laser Klasse 1, Appareil A'Laser de Classe 1 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 7 Product Descriptions Prisma FiberLinX Gigabit Module Prisma FiberLinX Gigabit module includes one 1000 Mbps fiber port (FX), one 10/100/1000 twisted-pair data port (TX Data) and an additional, optional-use 10/100/1000 twisted-pair port (TX EXT MGMT) for isolating management traffic. Twisted-pair ports auto-negotiate or you can manually set for 10, 100, or 1000 Mbps, and Half- or Full-Duplex. The fiber port operates at 1000 Mbps Full-Duplex. The Prisma FiberLinX Gigabit module is 802.1Q VLAN compatible, supports a fullrange of VLAN IDs, and offers a 2-tier queue for differential prioritization. The Prisma FiberLinX Gigabit module includes LinkLoss and FiberAlert for troubleshooting, loopback testing functionality, bi-directional bandwidth control, and protection against Broadcast storms. Easily configure the SNMP-manageable, Prisma FiberLinX Gigabit module with the GUI-based PrismaView™ software application and iConfig utility. Single-strand fiber versions of the Prisma FiberLinX Gigabit module allow two wavelengths to share one fiber strand — Full-Duplex data travels on different wavelengths (1310 nm and 1550 nm) — doubling the capacity of installed fiber. Prisma FiberLinX Gigabit modules install in MediaCenter™ chassis or MediaCPE™ chassis. Note: Refer to Application Overview and Application Examples later in this document for information on implementing the Prisma FiberLinX Gigabit module into your network. Prisma FiberLinX Gigabit Module Illustration Refer to the following illustration for a view of the module front panel. 10/100/1000 Mbps Continued on next page 8 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Product Descriptions, Continued PrismaView Management Application Software PrismaView management application software is a network management application for Scientific-Atlanta intelligent networking devices. It features a GUI and gives network managers the ability to monitor and control Scientific-Atlanta products. The application is available in several versions and can also function as a snap-in module for Hewlett Packard’s (HP) OpenView Network Node Manager (NNM). Select the right version of PrismaView software for your operating system. Refer to the Help files for the PrismaView software and the Prisma FiberLinX Gigabit module for information about configuring and managing the Prisma FiberLinX Gigabit module. iConfig Utility iConfig is an in-band configuration utility (in PrismaView software) that allows users to quickly and easily complete the first stages of SNMP configuration for Scientific-Atlanta SNMP-manageable devices. Tasks iConfig can perform include: • set the IP address, subnet mask and default gateway • define the community strings and SNMP traps In addition to the above functions, iConfig offers an authorized IP address system and access restriction to MIB groups supported by Scientific-Atlanta manageable devices. These extra layers of security are purely optional and do not affect SNMP compatibility in any way. iConfig can also be used to upload new versions of the system software and new MIB information. It also offers diagnostic capabilities for faster resolution of technical support issues. iConfig version 1.4 or above must be used for PROM updates. Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 9 Product Descriptions, Continued iConfig works with the following platforms: • Windows 98 • Windows NT • Windows 2000 • Windows XP iConfig is available as a standalone application as well as built in to the Windows version of PrismaView software (Windows 98 users must use the standalone version of iConfig). Both applications are included on the PrismaView CD. For information regarding the use of iConfig, refer to the iConfig Help file. Prisma FiberLinX Gigabit Module Features and Configuration The Prisma FiberLinX Gigabit module offers a full feature set including: • Auto-Negotiation • Selective Advertising • FiberAlert • LinkLoss • AutoCross • Read/Write VLANs • SNMP Management • Bandwidth Control • Loopback Testing Some features are hardware configurable only, software configurable only, and configurable via serial port, Telnet session, iConfig, or Dynamic Host Control Protocol (DHCP) client. 10 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Hardware Configuration Introduction The following Prisma FiberLinX Gigabit module features are hardware configurable only: • Selecting management port • Host/remote/standalone selection The Prisma FiberLinX Gigabit module includes the AutoCross feature, which is hard-coded. AutoCross Feature for Twisted-Pair Connection All twisted-pair ports on the Prisma FiberLinX Gigabit module include AutoCross, a feature that automatically selects between a crossover workstation or pass-through connection depending on the connected device. Note: A MDI/MDIX button is not required. DIP Switch Settings Before installing the Prisma FiberLinX Gigabit module, set all features that are hardware configurable. Use the DIP switches, located at position S1 on the Prisma FiberLinX Gigabit module, for configuration. ON Enable ON Enable Factory Configured: DO NOT CHANGE S1 S1 1 2 3 4 5 6 7 8 9 10 Disable 1 2 3 4 5 6 7 8 Disable Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 11 Hardware Configuration, Continued Switch Function Default 1 SNMP on TX EXT MGMT port ON 2 SNMP on TX Data port OFF 3 SNMP on FX Data port OFF 4 Factory Use – Do not change - 5 Factory Use – Do not change - 6 Factory Use – Do not change - 7 Remote Unit OFF 8 Host Unit OFF 9 Factory Use – Do not change - 10 Factory Use – Do not change - Host/Remote and Standalone Units Depending on application, you can configure the Prisma FiberLinX Gigabit module to be a Host, Remote, or Standalone unit. Refer to Application Overview later in this document for installation examples. When two Prisma FiberLinX Gigabit modules are paired with one another, configure one as a Host unit (set DIP switch 8 to ON) and the other as a Remote (set DIP switch 7 to ON). • As a Host, the Prisma FiberLinX Gigabit module requests management information from an attached remote unit and displays that information, along with its own, upon SNMP query. • As a Remote, the Prisma FiberLinX Gigabit module will respond to requests for management information from an attached unit. • For single Prisma FiberLinX Gigabit module installations, configure the sole Prisma FiberLinX Gigabit module as a Standalone unit (factory default DIP switches 7 and 8 both OFF). Continued on next page 12 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Hardware Configuration, Continued SNMP Management Traffic Although the Prisma FiberLinX Gigabit module provides a twisted-pair port solely for management traffic, you can configure the Prisma FiberLinX Gigabit module to accept SNMP management traffic from any of its three ports. More than one port can be used for management, or management can be disabled on all ports, if desired. • Set DIP switch 1 to ON to use the TX EXT MGMT port for management. • Set DIP switch 2 to ON to use the TX Data port for management. • Set DIP switch 3 to ON to use the FX Data port for management. Using the DB-9 Port for Serial Configuration The Prisma FiberLinX Gigabit module features a serial port that uses an IBMcompatible DB-9 serial connector. To connect a Prisma FiberLinX Gigabit module to your terminal/computer, use a straight-through (pin-to-pin) cable. If your computer/terminal has a serial port using a connection not compatible with a DB-9 COM port, use the pin connection chart for reference in making a cable. DB-9 Pin Connection Chart Function Pin # Transmit (OUT) 2 Receive (IN) 3 Ground 5 Reserved 1, 4, 6-9 Make sure the cable length is less than 50 ft. (15.24 m). Plug one end of the cable into the DB-9 connector on the Prisma FiberLinX Gigabit module and the other into the appropriate port on your computer/terminal. Set your computer/terminal for VT-100 emulation. The serial port on the computer/terminal should be set for: 38.4 K baud, 8 data bits, 1 stop bit, no parity, and no flow control. 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 13 Module Installation Instructions Electrostatic Discharge Precautions Electrostatic discharge (ESD) can cause damage to the plug-in Media Converter modules that install into the chassis. Always observe the following precautions when installing or handling an add-in module or any board assembly. 1. Do not remove the module from its protective packaging until you are ready to install it. 2. Wear an ESD wrist grounding strap before handling any module or component. If you do not have a wrist strap, maintain grounded contact with the system unit throughout any procedure requiring ESD protection. WARNING: Integrated circuits and fiber optic components are extremely susceptible to electrostatic discharge damage. Do not handle these components directly unless you are a qualified service technician and use tools and techniques that conform to accepted industry practices. 3. Hold boards by the edges only; do not touch the electronic components or gold connectors. 4. After removal, always place the boards on a grounded, static free surface, ESD pad, or in a proper ESD bag. Do not slide the board over any surface. Continued on next page 14 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Module Installation Instructions, Continued Installing the Prisma FiberLinX Gigabit Module Follow these steps to install the Prisma FiberLinX Gigabit module in a Prisma MediaCenter chassis or Prisma MediaCPE chassis. 1. Turn the chassis power switch to OFF and disconnect the chassis from the power source. 2. Remove the blank bracket (if present) covering the slot where the module is to be installed. 3. Slide the module into the chassis using the card guides until the module is seated securely in the connector. 4. Secure the module to the chassis by tightening the captive screw(s). 5. After installing the module, assign the Prisma FiberLinX Gigabit module an IP address. Refer to Assign IP Information later in this document. 6. Attach the network cables between the module and other devices that will be interconnected. 7. Plug the chassis into a power source and turn the chassis power switch to ON. Notes: • The Prisma FiberLinX Gigabit module includes on-board SNMP logic. When installed in a Scientific-Atlanta SNMP-manageable chassis, the Prisma FiberLinX Gigabit module draws power from the chassis only. It is an independently managed module. • Since single-strand fiber products use optics that transmit and receive on two different wavelengths, you must deploy single-strand fiber products in pairs, or connect two compatible single-strand fiber products. The two connected products must also have the same speed and distance capabilities. 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 15 Fiber Optic Cleaning Guidelines Cleaning Optical Connectors Cleaning fiber-optic connectors can help prevent interconnect problems and therefore aid system performance. When optical connectors are disconnected and reconnected, the fiber surface can become dirty or scratched. The goal of cleaning the fiber optic connectors is to remove all dust and contaminants without leaving any residue. Required Equipment The following equipment is required to clean the ends of fiber-optic connectors. • Optical-grade (91%) isopropyl alcohol • Lint-free wipes • Compressed air (also called “canned air”) Tips for Optimal Fiber-Optic Connector Performance Follow these guidelines to ensure optimal connector performance. • Connect or disconnect optical connector performance. • Always use compressed air before cleaning the fiber-optic connectors. • Use end caps on connectors when they are not in use. • Always use compressed air to clean the end caps. • Use optical-grade isopropyl alcohol of at least 91% or greater. Anything less than 91% isopropyl may leave a film on the fiber surface, creating more problems. • Do not contaminate your alcohol supply. − Use a sprayer (a fountain pump is also adequate) − Do not put used alcohol back into the main container • Use only lint-free wipes. Never use “Kleenex-type” tissues. • If you have any degraded signal problems, clean the fiber-optic connector. Continued on next page 16 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Fiber Optic Cleaning Guidelines, Continued Cleaning Optical Connectors Follow these steps to clean an optical connector. 1. Remove loose dirt or dust from the end of the connector by using compressed air (canned air) to blow dirt off the fiber and the connector. 2. Dampen a lint-free wipe with optical-grade (99%) isopropyl alcohol. If no wipes are available, use ferrule cleaner, part number 468517. 3. Clean the end of the connector using the lint-free wipe or ferrule cleaner. 4. Inspect the end of the connector for obvious contamination. 5. Mate the connector with an adapter or cover with an end cap. 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 17 Assign IP Information Assigning IP Information In order for the Prisma FiberLinX Gigabit module to allow for SNMP-management, the module must be assigned IP configuration information (e.g., IP address, subnet mask, etc.) using iConfig via PrismaView software, the module’s serial port, or DHCP. In addition to assigning an IP address and subnet mask, the former two methods also allows you to create community strings, assign access rights, configure traps, and more. iConfig offers more options than serial port configuration (e.g., you can select which traps to assign with iConfig). After assigning the Prisma FiberLinX Gigabit module an IP address, you can use PrismaView software or another SNMP-compatible Network Management System (NMS) to remotely configure, monitor, and manage the Prisma FiberLinX Gigabit module. Note: To access the Remote site’s Prisma FiberLinX Gigabit module and perform upgrades using iConfig, Telnet, etc., assign the module its own unique IP address. 18 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Software Configuration Introduction The following Prisma FiberLinX Gigabit module features are software configurable via PrismaView software only: • FX LinkLoss • FiberAlert • Bandwidth Control • Loopback testing functionality The following Prisma FiberLinX Gigabit module features are configurable via PrismaView software or serial/Telnet session: • Auto-Negotiation • Selective Advertising • Force Mode • Flow Control Refer to the Help file for configuration information. Refer to Serial Configuration/Telnet Session later in this document. Auto-Negotiation The Prisma FiberLinX Gigabit module ships from the factory with Auto-Negotiation enabled on the twisted-pair ports. In this mode, the ports negotiate for speed and duplex. Auto-Negotiation, Duplex Mode and Speed The twisted-pair ports on the Prisma FiberLinX Gigabit module auto-negotiate for speed and duplex mode. This device also provides the option of selectively advertising or forcing the speed and duplex mode. The fiber port operates at 1000 Mbps Full-Duplex. Configure features on twisted-pair ports via the management software. Refer to the Help file for configuration information. Forcing the Duplex Mode and Speed The twisted-pair ports on the Prisma FiberLinX Gigabit module can also be manually set for 10 Mbps, 100 Mbps or 1000 Mbps operation and for Half- or Full-Duplex (i.e. 10 Mbps Full-Duplex, 10 Mbps Half-Duplex, 100 Mbps Full-Duplex, etc.). Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 19 Software Configuration, Continued Selective Advertising Selective Advertising, when used in combination with Auto-Negotiation, advertises only the configured speed and duplex mode for the twisted-pair port. Note: If a specific speed and/or duplex mode is desired, Scientific-Atlanta recommends using Selective Advertising, rather than Force Mode, when connecting to devices that ONLY auto-negotiate. Bandwidth Control The Prisma FiberLinX Gigabit module includes bi-directional bandwidth control by independently set bandwidth from the TX Data Port to the FX Port and vice versa in single Prisma FiberLinX Gigabit module solutions, and from the Host unit to the Remote unit and vice versa in dual Prisma FiberLinX Gigabit module applications (i.e., the bandwidth on the TX Data ports on both Host/Remote units is throttled). Increments of bandwidth depend on speed; refer to the chart for granularity. 10 Mbps 4.88 Kbps per sec 100 Mbps 48.8 Kbps per sec 1000 Mbps 244 Kbps per sec Loopback Testing For troubleshooting, the Prisma FiberLinX Gigabit module includes Loopback testing functionality, which loops back all frames arriving on the fiber port (except for the device’s management traffic). When in Loopback mode, the Prisma FiberLinX Gigabit module drops the link on the twisted-pair port. Note: Loopback functionality is not an option for the Host when deploying Prisma FiberLinX Gigabit modules in pairs. Refer to the Help File for bandwidth control and Loopback configuration information. Continued on next page 20 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Software Configuration, Continued FX LinkLoss and FiberAlert The Prisma FiberLinX Gigabit module includes the troubleshooting features FX LinkLoss and FiberAlert. When a fault occurs on the fiber segment of a conversion, FX LinkLoss detects the fault and passes this information to the twisted-pair segment. If a media converter is not receiving a fiber link, FX LinkLoss disables the transmitter on the media converter's twisted-pair port. This results in a loss of link on the remote twisted-pair device. FiberAlert minimizes the problems associated with the loss of one strand of fiber. If a strand is unavailable, the Prisma FiberLinX Gigabit module notes the loss of link. The device will then stop transmitting data and the link signal until a signal or link pulse is received. The result is that the link LED on BOTH sides of the fiber connection will go out indicating a fault somewhere in the fiber loop. Using FiberAlert, a local site administrator is notified of a fault and can quickly determine the location of a cable fault. Refer to the Help File for configuration information for these features. Local Site Cable Break XMT Remote Site RCV RCV LED XMT LED OFF = Broken Link LED Product with FiberAler tenabled — Remote Site stops transmitting Local Link LED is OFF indicating a break in the fiber loop CAUTION: Installing the Prisma FiberLinX Gigabit module without understanding the effects of FiberAlert can cause functional units to appear flawed or even dead. Note: FiberAlert is not available/necessary on single-strand fiber versions of the Prisma FiberLinX Gigabit module. 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 21 Serial Configuration/Telnet Session Introduction The following are instructions for serial configuration (including VLAN configuration) and using Telnet sessions and DHCP. Basic Device Configuration Main Configuration Screen After running through an initial self test, the screen displays the following message: Press <Enter> for Device Configuration. Press Enter to go to the Main Configuration screen. Here you will find several displays: • Saved Values — displays changes made during current session. − IP Address (MUST be assigned during initial configuration) − Subnet Mask (MUST be assigned during initial configuration) − Default Gateway − Server IP Addr (TFTP server) − New Prom File (firmware file name) • Current Values — displays values currently in use. − IP Address (IP address of SNMP agent) − Subnet Mask (mask to define IP subnet agent is connected to) − Default Gateway (default router for IP traffic outside subnet) − Server IP Addr (TFTP server) − New Prom File (firmware file name) Continued on next page 22 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Serial Configuration/Telnet Session, Continued • Command List Command Description I Enter New Saved Parameter Values P Change Password * T New Trap Destination K Remove ALL Trap Destinations C New Community String U Delete ALL Community Strings D Enable/disable DHCP E End Session * Space Device Specific Configuration options available here Refer to Device-Specific Options from the Command Line later in this document. * In addition to viewing port status and settings, individuals with User-level rights can only change their password, end a session, and reboot the unit. Notes: • You must reboot after making any modifications to the Saved Values or your changes will not take effect. To reboot, type the word reboot at the prompt on the Main Configuration screen, or turn the chassis power OFF then ON again. • Because a Delete key is not available on VT-100 terminal emulators, use the F2 key instead. Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 23 Serial Configuration/Telnet Session, Continued Assigning TCP/IP Information Follow these steps to modify the Saved Parameter Values (i.e., assign IP address and subnet mask). 1. From the Main Configuration screen, press I. 2. Enter the IP address for the connected device and press Enter. 3. Enter the subnet mask for the connected device and press Enter. 4. If desired, assign a default gateway OR to skip, press Enter. 5. When finished, press Enter. 6. Type reboot for changes to take effect. Result: The Saved Values and Current Values should now both display the changes made (e.g., new IP address and subnet mask). Creating Community Strings for SNMP The purpose of community strings is to add a level of security to a network. The default community string is named “public” and has read/write access. ScientificAtlanta recommends deleting Public, then adding necessary custom communities strings such as one with read-only access (for general use), the other with read/write access (for the administrator). Follow these steps to create a new community string. 1. From the Main Configuration screen, press C. 2. Enter the name of the new community (up to 16 characters, no spaces) and press Enter. 3. Type one of the following to assign the community string’s access rights R – read-only access W – read/write access Enter – abort 4. Press Enter. 5. Type reboot for changes to take effect. Result: The Saved Values and Current Values should now both display the changes made (e.g., new IP address and subnet mask). Continued on next page 24 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Serial Configuration/Telnet Session, Continued Deleting Community Strings Follow these steps to delete all community strings and start over. 1. From the Main Configuration screen, press U. Result: You will be asked, Are you sure you want to delete all future strings? 2. Press Y to proceed OR press N to abort. 3. Press Enter. Result: This function will delete ALL community strings. If you want to be able to selectively delete community strings, use iConfig to configure your device. Assigning Trap Destinations Traps are sent by the manageable device to a management PC when a certain event takes place. Follow these steps to enter a trap destination. 1. From the Main Configuration screen, press T. Result: You will be asked, Enter a New IP Address. 2. Type the IP address of the destination device and press Enter. 3. Type the name of the community string (that the destination device has been configured to accept) and press Enter. This function enables ALL of the traps the device is capable of. If you want to be able to selectively activate and de-activate traps, use iConfig to configure your device. Supported traps include: Link Down, Link Up, Cold Start, Warm Start, and Authentication Failure. When deployed in pairs, the Prisma FiberLinX Gigabit module also supports the following traps: Remote Unit Lost, Remote Unit Back Online, Far End TX Link On, and Far End TX Link Off. Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 25 Serial Configuration/Telnet Session, Continued Removing Trap Destinations Follow these steps to remove all trap destinations. 1. From the Main Configuration screen, press K. 2. Press Y to continue when asked if you really want to remove all trap destinations OR Press N to abort. 3. Press Enter. Password Protection Passwords are a way to make the management of the Scientific-Atlanta devices secure. It is the responsibility of the network administrator to store and maintain the password lists. If the password(s) are lost, neither the end user nor Scientific-Atlanta has a way to "decode" it. Please refer to the iConfig or HUBCTRL32 Help files, depending on whether the product is current or legacy. Use iConfig to access the back-up copy of the PROM, then reburn the flash PROM. Adding Password Protection Follow these steps to add password protection. 1. From the Main Configuration screen, press P. Result: You will be asked to enter a password. 2. Enter your password (spaces are NOT allowed) and press Enter. Note: Passwords are case sensitive. Result: You will then be asked for your password whenever you log on or off. Removing Password Protection Follow these steps to remove password protection. 1. From the Main Configuration screen, press P. 2. Press Enter. Ending Your Session From the Main Configuration screen, press E before disconnecting the cable in order to stop the continuous stream of data to the serial port. Continued on next page 26 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Serial Configuration/Telnet Session, Continued Device-Specific Options from the Command Line The Prisma FiberLinX Gigabit module also includes the following device-specific options: Option cleandb Description Reboot with clean database. There are two levels of cleandb: • The first level resets the Telnet/iConfig password and all SNMP database values. • The second level resets the aforementioned plus: IP address, IP Subnet, Gateway, VLAN settings, CLI command settings, serial port password and security settings. download Downloads firmware from central server via TFTP protocol. ifStats Displays Ethernet statistics. rmStats Displays RMON statistics. version Displays the serial number and build date. reboot Reboots the unit. security Allows ARP request configuration. port Displays port status values and allows some configuration. See Port Configuration later in this document. config Allows VLAN configuration (See VLAN and Transparency Mode Configuration later in this document.) accounts Allows addition/deletion of Username/Password accounts. Administrators must maintain a password list. 1. From the Command List section of the Main Configuration screen (serial configuration/Telnet session), press the Space Bar. 2. Type the name of the action you want to do (as shown above) and press Enter. Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 27 Serial Configuration/Telnet Session, Continued Port Configuration The Prisma FiberLinX Gigabit module allows you to view port status as well as configure some port features via serial or Telnet session. Type port and press Enter to go to the Port Status/Control screen. In this screen you can view the port speed, duplex and link status, as well as what the device advertises. Note: If logged-in as a User in a Telnet session, you can view status/settings but not change settings. Under Port Control Settings, this screen contains the following: Option Description Port Enable Enables/Disables the port. Admin Status Enables/Disables the port. Note: Enable BOTH Port Enable and Admin Status to enable port. Port Speed Ctrl Sets the port for Auto-Negotiation or force the speed (Force Mode) to 10 Mbps Half-Duplex; 10Mbps Full-Duplex; 100 Mbps Half-Duplex, or 100 Mbps Full-Duplex. Continued on next page 28 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Serial Configuration/Telnet Session, Continued Option Advertise Ctrl Description This is the Selective Advertising feature. Selective Advertising, when used in combination with AutoNegotiation, advertises only the configured speed and duplex mode for twisted-pair ports. You must enable AutoNegotiation to use Selective Advertising. Advertises: all speeds and duplex modes; 10 Mbps Half-Duplex; 10 Mbps Full-Duplex; 100 Mbps Half-Duplex; 100 Mbps Full-Duplex; 10 Mbps Half- and Full-Duplex; or 1000 Mbps Full-Duplex, etc. Note: If a specific speed and/or duplex mode are desired, it is recommended that you use Selective Advertising, rather than Force Mode, when connecting to devices that ONLY auto-negotiate. Advertise FlowC and Force FlowCtrl • This is the Flow Control feature. • If using Flow Control functionality on any port, you must enable Global Flow Control (see below, Unit FlowControl). Then configure each port individually. • If using Auto-Negotiation and Flow Control: set Advertise FlowC to Advertise Flow and set Force FlowCtrl to Flow Auto. • If using Auto-Negotiation but you do not want to use Flow Control on a given port, set Advertise FlowC to No Flow. • If using Flow Control and Force Mode (see above) on a given port, set Advertise FlowC to Advertise Flow and set Force FlowCtrl to Frc FlowCt. Unit FlowControl Enables/disables Flow Control functionality on the unit. You must enable this to use Flow Control on any port. Note: All ports feature Flow Control in FDX and Back Pressure Flow control in HDX except the TX EXT MGMT port does not include Back Pressure Flow Control in HDX (because this port also functions as a serial port). Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 29 Serial Configuration/Telnet Session, Continued Downloading Files The Prisma FiberLinX Gigabit module allows you to download firmware from a central server via TFTP protocol. This download can be initiated via serial configuration or Telnet session. Make sure the IP address and the name of the file you wish to download are correct in the Current Values section of the Main Configuration screen. If this information is not correct, make the appropriate changes. Refer to Assigning TCP/IP Information earlier in this document. Follow these steps to download a file. 1. From the Command List section of the Main Configuration screen (serial configuration), press the Space Bar. 2. Type download and press Enter to go to the Download a File screen. Result: The Download a File screen appears. This screen displays the IP Address of the TFTP server and the name of the file you wish to download. 3. Press Enter to start downloading the file. VLAN Configuration The Prisma FiberLinX Gigabit module includes three general modes for VLAN tagged and untagged traffic: • Transparency Mode Enabled passes VLAN tagged and untagged traffic • Transparency Mode Disabled passes VLAN tagged traffic with the VLAN IDs you define • Default/Not Using VLANs passes only untagged traffic (you do not have to configure anything in the VLAN Configuration screen) Follow these steps to begin VLAN configuration. 1. From the Command List section of the Main Configuration screen (serial configuration/Telnet session), press the Space Bar. 2. Type config and press Enter. Result: The Transparency Mode screen appears. Continued on next page 30 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Serial Configuration/Telnet Session, Continued Enabling/Disabling Transparency Mode It is recommended that you use Transparency Mode when you require more than 32 VLAN IDs and/or when you will have a mixture of Tagged VLAN and Untagged traffic. • Type Y and press Enter to enable Transparency. • Type N and press Enter to disable Transparency. After configuring Transparency Mode (enabled/disabled), the following screen appears: Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 31 Serial Configuration/Telnet Session, Continued Is a VLAN tag required on Management packets? This refers only to management from the TX and/or FX Data ports. If you say Yes, the device will ask you to enter a VLAN ID. Configure both units in your Host/Remote application the SAME. Are VLAN IDs required on the EXT port? You must answer Yes to the first question in order to answer Yes to the second question. You can configure this question differently on each unit. Note: If only using the EXT port(s) for management, answer Yes to questions 1 and 2, then disable management on the Data ports by setting DIP switches 2 and 3 to OFF. Transparency Disabled If you disable Transparency Mode, then you will receive the following screen and can assign up to 32 VLAN IDs. You can configure all ports on the Prisma FiberLinX Gigabit module to accept/transmit VLAN-tagged packets. To enable VLAN functionality on the Prisma FiberLinX Gigabit module, there must be a Y (Yes) under Tags for either the TX Data port or the FX port (or both); if there is an N for BOTH the TX Data and FX ports, VLAN functionality is disabled. Valid VLAN IDs are 1 to 4,094. You can also set a Priority for port and SNMP VLAN traffic (see Priorities/Base VLAN Priority section later in this document). Continued on next page 32 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Serial Configuration/Telnet Session, Continued If you enable a port for Tags (Tagged Port), it will only accept and transmit VLANtagged packets. If a port is NOT enabled for Tags (Untagged Port), it will only accept and transmit untagged packets. Ports/Data VLANs Type Y (Yes) under Tags for the FX port AND/OR the TX Data port. • If you enable Tags on ONE of the above-mentioned ports (FX or TX Data), assign a VLAN ID and Priority to the other port in the Ports section. Note: When a tagged packet arrives on the Tagged Port, the Prisma FiberLinX Gigabit module forwards the packet to the Untagged Port only if the VLAN ID in the tag matches the VLAN ID defined for the Untagged Port. If an untagged packet is received on the Untagged Port, the Prisma FiberLinX Gigabit module adds a tag with the specified VLAN ID to the packet before forwarding it to the Tagged port. • If you enable Tags on BOTH the TX Data port and the FX port, assign up to 32 VLAN IDs in the Data VLANs section (rather than one in the Ports section). Management VLANS SNMP When using VLAN functionality, always define an SNMP VLAN ID and Priority if management is enabled on any port configured for VLAN-tagged traffic. Also in this section, you can configure the TX EXT MGMT port to accept/pass VLANtagged packets by typing Y under EXT Tag. Priorities/Base VLAN Priority The Prisma FiberLinX Gigabit module has two outgoing queues; one for highpriority traffic and one for low-priority traffic. Use the PrismaView software to set a Base VLAN Priority to designate what will be high priority and low priority. • If the Base VLAN Priority is 4, 0-3 are low priority and 4-7 are high priority. • If you change the Base VLAN Priority to 3, 0-2 are low priority and 3-7 are high priority. In the VLAN Configuration screen (shown previously), enter a Priority (0 - 7) for each port and SNMP, if desired. Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 33 Serial Configuration/Telnet Session, Continued Telnet Assign the Prisma FiberLinX Gigabit module an IP address BEFORE using a Telnet session (refer to Assigning IP Information earlier in this document). All configurations that can be done via the serial port can also be performed using Telnet. Note: Use only one Telnet session at a time. Do not use an RS-232 serial session and a Telnet session at the same time. There are three levels of Telnet account access: • User: Can only see status, change own password, reboot • Operator: Can change settings • Administrator: Can add/delete accounts, cleandb Note: The serial port is always at the Administrator level. DHCP There is a Dynamic Host Control Protocol (DHCP) client in the Prisma FiberLinX Gigabit module. By default, the DHCP client is disabled. If a DHCP server is present on the network, the DHCP client will initiate a dialogue with the server during the boot up sequence. The server will then issue an IP address, default gateway, and subnet mask to the Prisma FiberLinX Gigabit module. Once the new IP address is received, the Prisma FiberLinX Gigabit module will reboot so that the new IP address will take effect. Refer to Basic Device Configuration earlier in this document. If there is no DHCP server on the network, make sure that DHCP is disabled and use iConfig or serial configuration to manually set the IP addresses. DHCP servers give out lease times; devices renew their leases based on the administrator-specified time. • If a device cannot renew its lease, and the lease expires, the device is given the IP address 10.10.10.10 and reboots. • If an IP address is already assigned to the device, and DHCP is then enabled, that original IP address is saved. • When DHCP is disabled, the saved IP address is reinstated and the device reboots. 34 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Prisma FiberLinX Gigabit Module LED Indicators Prisma FiberLinX Gigabit Module Front Panel Prisma FiberLinX Gigabit module features diagnostic LEDs. The following illustration shows the Prisma FiberLinX Gigabit module front panel. 10/100/1000 Mbps Prisma FiberLinX Gigabit Module Front Panel Components The Prisma FiberLinX Gigabit module front panel contains the following LEDs. LED LNK/ACT Description • Glows green when link is established on port. • Blinks green during data activity on port. FDX/COL • Glows yellow when port is operating in Full-Duplex. • Blinks yellow when collisions occur on port. EXT 1000 • Glows green when TX EXT MGMT port is operating at 1000 Mbps. Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 35 Prisma FiberLinX Gigabit Module LED Indicators, Continued LED Description Data 1000 • Glows yellow when TX DATA port is operating at 1000 Mbps. SNMP • Blinks green with SNMP activity. FAR CPU UP (FCU) • Host: Glows green when far end is detected. • Remote: Glows green when unit is configured as Remote. • Standalone Unit: LED remains OFF. FAR TX LINK (FTL) • Host: Glows green when a link is established on remote (far end) TX data port. • Remote: Glows green when unit is configured as Remote. • Standalone Unit: LED remains OFF. FA • Glows green when FiberAlert is enabled. (Feature is not available/required on single-strand fiber versions of Prisma FiberLinX Gigabit module, therefore, the LED remains OFF). Note: The LNK/ACT and FDX/COL LEDs on the TX EXT MGMT port are not labeled on the faceplate, but are the same as those on the TX Data port. 36 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Application Overview Introduction Before implementing the Prisma FiberLinX Gigabit module into your network, decide the following: • How many Prisma FiberLinX Gigabit modules will you use? • How do you want to manage the Prisma FiberLinX Gigabit modules? • Will you define VLAN IDs? How many Prisma FiberLinX Gigabit modules will you use? • Two for a Host/Remote application • One for a single solution application How do you want to manage the Prisma FiberLinX Gigabit modules? Prisma FiberLinX Gigabit modules can be managed from any of its three ports or a combination thereof. Using the EXT MGMT port separates management traffic and provides a higher level of security. Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 37 Application Overview, Continued The following illustrations are just a few ways to use the Prisma FiberLinX Gigabit modules in your network. Central Site SNMP Management Traffic 10/100/1000 Mbps Central Site Hub Hub Switch Switch Switch Switch Media Converter Host SNMP Management Traffic Remote Site 10/100/1000 Mbps Remote Site Switch Switch 10/100/1000 Mbps User Equipment Remote FiberLinX Single FiberLinX Solution Host/Remote FiberLinX Solution Central Site 10/100/1000 Mbps Central Site Switch SNMP Management Traffic Switch Switch SNMP Management Traffic Host Remote Site Remote Site 10/100/1000 Mbps 10/100/1000 Mbps Switch Switch Switch Switch Remote Single FiberLinX Solution Host/Remote FiberLinX Solution Continued on next page 38 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Application Overview, Continued Will you define VLAN IDs? If you want VLAN traffic with specific tags on any/all of the twisted-pair ports (as indicated in the following illustration), you will need to disable Transparency Mode and define VLAN IDs (see Transparency Disabled earlier in this document). If you want both tagged and untagged VLAN traffic, enable Transparency Mode (see Transparency Enabled earlier in this document). 10/100/1000 Mbps 10/100/1000 Mbps TX Data TX Data TX EXT TX EXT FX = VLAN Tagged Traffic = UnTagged Traffic = VLAN Tagged & UnTagged Traffic 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 39 Application Examples Introduction The following are application examples for both VLAN and non-VLAN environments. These are only examples and other implementations are possible. If you require assistance configuring an application, contact Scientific-Atlanta technical support. There are three general types of installations: • Transparency Mode (enabled) with untagged and tagged packets; VLAN IDs are not defined; • Non-VLAN environment with only untagged packets; • VLAN environment using ONLY defined VLAN IDs; Transparency Mode disabled. Note: When configuring VLAN IDs, remember that you can use any between 1 and 4,094. The VLAN IDs used in the following applications are for example purposes ONLY. Host/Remote Application— Transparency Mode Enabled In Host/Remote applications when using management on the TX EXT MGT port and the FX Data port (management disabled on TX Data port) and you enable Transparency Mode, both tagged and untagged traffic passes. Although you do not have to define any VLAN IDs, Scientific-Atlanta recommends settings a specific VLAN ID for SNMP management. Remote Host TX VLAN-compatible Device Data 10/100/1000 Mbps 10/100/1000 Mbps VLAN-compatible Device Switch Switch Switch Switch TX Data VLAN-compatible Device Switch Switch FX TX EXT Dual FiberLinX Solution With Transparency Enabled Hardware Config. SNMP TX Data SNMP FX Data SNMP TX EXT Host Remote Host OFF ON ON ON OFF Remote OFF ON OFF OFF ON Continued on next page 40 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Application Examples, Continued Serial Config. Transparency Mode VLAN Tag on Mgt? Mgt VLAN ID VLAN Tag on EXT? Host Enabled Yes 14 Yes Remote Enabled Yes 14 Yes Note: In an application where you want to manage via the TX Data port (i.e., not using the EXT MGT port) on the Host unit, turn management OFF on the EXT port, and turn management ON on the TX and FX Data ports on the Host, and turn management ON on the Remote’s FX Data port only. On both units, answer NO when asked if a VLAN tag is required on the EXT port. Non-VLAN Environment Host/Remote Application— No VLAN IDs Defined When deploying Prisma FiberLinX Gigabit modules in pairs and NOT assigning VLAN IDs, Prisma FiberLinX Gigabit modules will pass only untagged traffic. Remote Host TX Data 10/100/1000 Mbps 10/100/1000 Mbps Switch Switch Switch Switch TX Data TX EXT FX Switch Switch Dual FiberLinX Solution in non-VLAN Environment Hardware Config. SNMP TX Data SNMP FX Data SNMP TX EXT Host Remote Host OFF OFF ON ON OFF Remote OFF ON OFF OFF ON Note: You must turn SNMP ON for the FX port (and have an IP address) on the Remote Prisma FiberLinX Gigabit module in order for the Host site’s Prisma FiberLinX Gigabit modules to be able to ping, upgrade, etc. the Remote site’s Prisma FiberLinX Gigabit modules. Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 41 Application Examples, Continued Single Prisma FiberLinX Gigabit Module Application— No VLAN IDs Defined The illustration below shows a typical application, followed by configuration information, for deploying a single Prisma FiberLinX Gigabit module with no VLAN IDs assigned. The Prisma FiberLinX Gigabit module will pass only untagged traffic. Central Site Switch Switch User Data Media Converter Remote Site SNMP Management 10/100/1000 Mbps User Equipment FiberLinX Single FiberLinX Solution With No User-Defined VLANs Hardware Config. SNMP TX Data SNMP FX Data SNMP TX EXT Host Remote Standalone OFF ON OFF OFF OFF Continued on next page 42 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Application Examples, Continued VLAN Environment with Transparency Mode Disabled Host/Remote Application— VLAN IDs Defined The illustration below shows a typical application, followed by configuration information, for deploying a dual Prisma FiberLinX Gigabit module with no VLAN IDs assigned. The Prisma FiberLinX Gigabit module will pass only untagged traffic. Remote Host 10/100/1000 Mbps TX Data VLAN-compatible Device VLAN-compatible Device Switch Switch TX Data Switch Switch TX EXT FX Switch Switch VLAN-compatible Device Dual FiberLinX Solution With User-Defined VLANs Hardware Config. SNMP TX Data SNMP FX Data SNMP TX EXT Host Remote Host OFF ON ON ON OFF Remote OFF ON OFF OFF ON Port VLAN ID FX Data Tags TX Data Tags TX EXT Tag* SNMP VLAN ID Host N/A Y Y Y 55 Remote N/A Y Y N 55 VLAN Config. * Enable this depending on whether the connected device is VLAN-compatible. If using VLAN functionality, make sure that the connected device’s VLAN ID is the same as Prisma FiberLinX Gigabit module’s SNMP VLAN ID. Since BOTH the FX port and the TX Data port are enabled for VLAN tags, define Data VLANs rather than entering a VLAN ID for the TX Data and FX ports. You can enter up to 32 VLAN IDs in this section. Data VLANs 1 2 3 4 5 6 7 8 ... 32 ID # 9 67 25 33 56 12 17 6 304 48 Continued on next page 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 43 Application Examples, Continued Host/Remote Application— VLAN IDs Defined The illustration below shows a typical application, followed by configuration information, for deploying dual Prisma FiberLinX Gigabit modules and assigning specific VLAN IDs. In this application, the Remote site is not using VLAN IDs, therefore configurations are made to the Prisma FiberLinX Gigabit modules in order to remove the VLAN ID tag before the packet reaches the end device on the remote site. Remote Host 10/100/1000 Mbps 10/100/1000 Mbps VLAN-compatible Device Switch Switch Switch Switch TX Data TX Data FX Dual FiberLinX Solution With User-Defined VLANs, Transparency Disabled Hardware Config. SNMP TX Data SNMP FX Data SNMP TX EXT Host Remote Host ON ON OFF ON OFF Remote OFF ON OFF OFF ON VLAN Config. FX Data TX Data VLAN ID VLAN ID FX Data Tags TX Data Tags TX EXT Tag SNMP VLAN ID Host - - Y Y N 3 Remote - 2 Y N N 3 Enter a VLAN ID for the TX Data port for the Remote unit. You do not need to define VLAN IDs in the Data VLAN section. Data VLANs 1 2 3 4 5 6 7 8 ... 32 ID # - - - - - - - - - - Continued on next page 44 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Application Examples, Continued Single Prisma FiberLinX Gigabit Module Application— VLAN IDs Defined The illustration below shows a typical application, followed by configuration information, for deploying a single Prisma FiberLinX Gigabit and assigning VLAN IDs. Central Site VLAN-compatible Device Switch Switch User Data SNMP Management Media Converter Remote Site 10/100/1000 Mbps TX Data User Equipment FiberLinX Single FiberLinX Solution With User-Defined VLANs Hardware Config. SNMP TX Data SNMP FX Data SNMP TX EXT Host Remote Standalone OFF ON OFF OFF OFF VLAN Config. Standalone 4008630 Rev B FX Port TX Port VLAN ID VLAN ID N/A 3 FX Data Tags TX Data Tags EXT Tag SNMP VLAN ID Y N OFF 7 Prisma FiberLinX Gigabit Module Installation Instructions 45 Troubleshooting Troubleshooting the Prisma FiberLinX Gigabit Module Condition Possible Cause If you cannot establish a fiber link • Make sure that the fiber transceivers on Prisma FiberLinX Gigabit modules are not over/under driving the fiber receivers. For fiber specifications, please contact Scientific-Atlanta technical support. • Make sure the fiber mode and wavelength on both Prisma FiberLinX Gigabit modules match (i.e., both are 1310 nm single-mode fiber). • If using the FiberAlert feature, make sure that FiberAlert is enabled on only one unit when connecting two Prisma FiberLinX Gigabit modules or when connecting a Prisma FiberLinX Gigabit module to another Scientific-Atlanta media converter which includes the FiberAlert feature. If you cannot establish a link on a twisted-pair port • Make sure cable connection is good; if not, replace the cable. Note: Prisma FiberLinX Gigabit module includes AutoCross. You should detect link regardless of the CAT-5 cable type. • Make sure the port speeds on the Prisma FiberLinX Gigabit module match those on the end devices connected to the Prisma FiberLinX Gigabit module. Scientific-Atlanta recommends configuring all connected devices to Auto-Negotiation, or if using Force mode, be sure speed and duplex match. If two Prisma FiberLinX Gigabit modules are not communicating properly • Make sure one is a Host and the other is a Remote. If the second unit is NOT configured as a Remote, it will be recognized as a Standalone unit and the Host and Remote units will not communicate properly. Continued on next page 46 Prisma FiberLinX Gigabit Module Installation Instructions 4008630 Rev B Troubleshooting, Continued Condition If management is not functioning properly Possible Cause • Make sure DIP switch settings are accurate for the port you are managing. • Make sure READ/WRITE Community Strings for the Prisma FiberLinX Gigabit modules and PrismaView software are the same. • Make sure neither the TX Data port nor the TX EXT MGT port on the Prisma FiberLinX Gigabit modules are connected to the twisted-pair port on the Prisma MediaCenter chassis. To restore the unit to factory default settings 4008630 Rev B • Use the cleandb function via the serial port (see Serial Configuration/Telnet Session section earlier in this document). This is especially helpful if you feel you have made a mis-configuration. Scientific-Atlanta recommends using this function on both units in Host/Remote applications, then reconfigure all settings. Prisma FiberLinX Gigabit Module Installation Instructions 47 For Information If You Have Questions If you have technical questions, call SciCare™ Broadband Services for assistance. Follow the menu options to speak with a service engineer. Use the following table to find the center in your area. Region Assistance Centers Telephone and Fax Numbers North America SciCare Broadband Services Atlanta, Georgia United States • For Technical Support, call: Toll-free Local 1-800-722-2009 770-236-6900 • For Customer Service questions or to request an RMA number, call: Toll-free Local Fax Europe Belgium 1-800-722-2009 770-236-6900 770-236-5477 • For Technical Support, call: Telephone 32-56-445-197 32-56-445-155 32-56-445-053 Fax • For Customer Service questions or to request an RMA number, call: Telephone Asia-Pacific Australia Hong Kong Brazil Brazil Fax 32-56-445-133 32-56-445-118 32-56-445-051 Telephone Fax 852-2522-5059 852-2522-5624 • For Technical Support, call: Telephone Fax 55-11-3845-9154 ext 230 55-11-3845-2514 • For Customer Service questions or to request an RMA number, call: South America, other than Brazil Argentina Mexico Central America Mexico Telephone Fax 55-11-3845-9154 ext 244 55-11-3845-2514 Telephone Fax 54-23-20-403340 ext 109 54-23-20-403340 ext 103 • For Technical Support, call: Telephone Fax 52-55-91-71-1872 52-55-91-71-1899 • For Customer Service questions or to request an RMA number, call: Telephone Fax 48 Prisma FiberLinX Gigabit Module Installation Instructions 52-55-91-71-1869 52-55-91-71-1899 4008630 Rev B 4008630 Rev B Prisma FiberLinX Gigabit Module Installation Instructions 49 Scientific-Atlanta, Inc. 5030 Sugarloaf Parkway, Box 465447 Lawrenceville, GA 30042 770.236.5000 www.scientificatlanta.com Scientific-Atlanta, the Scientific-Atlanta logo, and Prisma are registered trademarks of ScientificAtlanta, Inc. MediaCenter, PrismaView, MediaCPE, and SciCare are trademarks of Scientific-Atlanta, Inc. FiberLinX is a trademark of IMC Networks. All other trademarks shown are trademarks of their respective owners. Product and service availability subject to change without notice. © 2004 Scientific-Atlanta, Inc. All rights reserved. November 2004 Printed in USA Part Number 4008630 Rev B