SU294 Business and Executive English Language Programme The following is a guideline of topics that may be covered over the two-week period. Our course content is flexible and will permit some student input. For example, if there is sufficient interest, the courses might include more than one day on a particular topic, or topics outside those listed. Week 1 Monday • • • • • • Introductions, brief self-descriptions, question and answer session Coffee break, newspaper NUI Galway campus tour Needs analysis questionnaire, identify common ground and realistic objectives Assessment of individual needs, begin work on individual grammar programmes Walking tour of Galway in the afternoon Homework: prepare a topic for a presentation Tuesday • • • • The world wide web and e-commerce: including internet security, knowledge management, and intellectual property Coffee break, newspaper Individual grammar programmes, vocabulary for correspondence email, memos and letters Individual needs-related work Homework: (example) case study of Amazon or eBay Wednesday • • • Organisational behaviour including management style, employment, flexibility, culture, job design and up-skilling Coffee break, newspaper Quality including quality standards, total quality management, just in time production, benchmarking and best practice Homework: individual work on presentation Thursday • • • • Business strategy to include companies, markets, competitors, corporate, business planning Report writing, note taking, summarising, punctuation Coffee break, newspaper Meetings and discussions, language functions Homework: (example) developing a Mission Statement Friday • • • • Visit from a Business representative, follow-up work Coffee break, newspaper Meetings and discussions: controlling, participating, co-operating Solving difficult problems, language and strategies Homework: individual work for presentation Week 2 Monday • • • Managing Human Resources, including the work life balance, teambuilding Coffee break, newspaper Leadership and entrepreneurs, business people, leaders, magnates, tycoons, empowerment etc. Homework: individual work for presentation Tuesday • • • • Corporate responsibility to include social reporting, green issues, corporate governance Coffee break, newspaper Finance to include sales, costs, profitability, money matters and banking Company finance, financials reporting, profit and loss account, balance sheet Homework: individual work for presentation Wednesday • • • • International business: overseas trade, imports, exports, shipping Coffee break, newspaper Global economy and cross culture, global forces, investment, debt and trade Business across cultures Homework: individual work programme for presentation Thursday • • • • Marketing: the 4Ps, Product, Price, Place and Promotion Coffee break, newspaper Customer satisfaction: databases, data mining and customer relationship/management Buyer’s behaviour, selling, promotional branding Homework: individual work for presentation Friday • • • Final presentation of prepared topic Coffee break Questionnaire: assessment of programme Please note: there must be a minimum of four students in this programme in order for it to go ahead. CLICK TO BOOK A COURSE