An Coiste Feabhais Acadúil The Committee on Academic Quality Improvement The Academic Quality Assurance Programme – 2003-2004 REVIEW OF THE DEPARTMENT OF MEDICINE FINAL REPORT 23rd April 2004 This report arises from a visit by a review team to the Department of Medicine on 10th to 12th March, 2004. The Department had already prepared and submitted a 'Self Assessment Report' that, with other documentation, was made available to the review team well in advance of the visit. The review team consisted of: Dr Paula O'Leary, Department of Medicine, NUI, University College Cork (Chair); Professor David Hadden, Royal Victoria Hospital, Belfast, Professor T. J. McKenna, Royal College of Physicians, Dublin, Dr John Laffey, Department of Anaesthesia, NUI, Galway and Professor Andrew Erskine, Department of Classics, NUI, Galway, acting as Rapporteur. The report is structured to cover the following main topics 1. Aims and Objectives 2. Review of Progress since 1998 Review 3. Organization and Management 4. Programmes and Instruction 5. Scholarship and Research 6. Community Service 7. The Wider Context 8. Summary and Concluding Remarks 2 The review group expresses thanks to the members of the department and to the Quality Office NUIG for facilitating this quality review process. The tremendous advances at the Department of Medicine since the last review are acknowledged by all. 1. Aims and Objectives The aims and objectives of the Department of Medicine as presented in the Self-Assessment Report are appropriate. They are clearly set out and the department has a coherent vision of where it is going. Our report outlines areas that need attention to ensure success. 2. Review of Progress since 1998 Assessment a) On the Part of the Department of Medicine 1. The Department has implemented a series of staff meetings, which appear to be functioning well. In addition there are regular meetings of departmental committees. 2. The Faculty Core Curriculum Reform Committee is in the process of making recommendations to the Faculty on curricular change. The Department of Medicine has a strong input into the curriculum reform process. 3. The Department has instituted both formal and informal student feedback programs. Staff-student committees have been instituted and students are represented on faculty committees. In addition, in the current academic year the Department has met with its fourth and final year students individually. These meetings appear to be working well and the students expressed satisfaction with the feedback system. 4. The students appear satisfied with their increased opportunities to make oral presentations within the Department. b) On the Part of the Registrar and the CFA 1. The Review group recognises the excellent progress that has been made in relation to the appointment of staff with substantial protected academic time in the Department of Medicine. 2. A system of honorary appointments for clinical teachers has not been established. The Review group recognises the central role of the Clinical 3 Lecturers in the teaching of undergraduate medical students within the Department. The establishment of a promotional track for Clinical Lecturers is a matter of the highest priority. 3. The University has provided one Clinical Tutor but additional tutors are urgently required. The Review group supports the provision of additional Clinical Tutors to the Department of Medicine. 4. The Review group recognises that the University has provided substantial funding to enable the development of the Department under its new Professor. 5. The status of the ‘affiliated hospitals’ must be reviewed as a matter of urgency. The Medical Faculty and the University should apply to the Government to designate these hospitals as teaching hospitals a matter of urgency. 6. It had been originally proposed that a representative of the Western Health Board be co-opted onto the Governing Authority. The Review group understands that alternative arrangements are in effect to facilitate co-operation between the University and Health Board. It is important that an effective liaison group continues to function between the University and the Health Board, and that this liaison should function at a number of managerial levels 7. Student feedback appears to be effectively collected and analysed within the Department. There does not appear to be a centralised service for the collection and analysis of student feedback on teaching, administration and assessment. 2. Organisation and Management Chair of Medicine The review group recognises that the international profile of the leading clinical professorial departments has undergone a major change. The status of such departments is judged on the quality and extent of their research. However these departments are also required to maintain a major presence in the organization and provision of undergraduate and postgraduate teaching, in the delivery of patient care and to provide leadership in the Faculty of Medicine. It is not possible for the Head of the Department of Medicine to deliver personally all of the departmental activities. However the Head of Department should be involved in all areas and delegate substantial responsibility as appropriate to senior departmental members, e.g. associate professors, senior lecturers. Therefore for the continued very high level of achievement to be sustained and developed in all areas, including the major 4 research establishment, the appointment of additional senior faculty members will be required. The present profile of the Department of Medicine conforms to a high standard but this will not be sustained without additional senior appointments. Clinical Lecturers The increase in student numbers envisaged in the Academic Plan of the Faculty, the need to improve staff:student ratios, and the changes in work practices of Consultant Physicians envisaged in the Hanley Report and of doctors in training under the European Working Time Directive all constitute serious threats to the delivery of clinical teaching within the Department. Clinical Lecturers/Consultant Physicians provide a very valuable resource to the Department of Medicine. However, while noting recent improvements in support from the Department of Medicine, it is clear that this group's contribution is not appropriately recognised. Three particular problems were identified: • There is an absence of promotional opportunity to recognise high quality teaching and research. The review group strongly recommends that there should be a promotional pathway for those Clinical Lecturers who make a major contribution to teaching in the clinical departments in a manner which will be recognised internationally, e.g. Clinical Professor. The review group also strongly recommends that there should be a promotional pathway for those Clinical Lecturers who have demonstrated a major commitment to research. This will be indicated by supervision of candidates undertaking graduate degrees, e.g. MD, Ph.D., and/or publication in international peer-reviewed scientific journals. Promotion should be to a level which will be recognised internationally, e.g. Research/Associate Professor. The criteria used for promotion should be clearly defined and widely-circulated. • There is dissatisfaction with the distinction in salary terms between statutory lecturers and clinical lecturers without obvious differences in the teaching delivered. If a distinction is to be maintained, the rationale for the difference between statutory and clinical lecturers should be clearly defined. • The lack of teaching infrastructure in Merlin Park was identified as a problem. The establishment of a Faculty of Medicine designated area at Merlin Park, as it is presently constituted, with video conferencing facilities and appropriate online library access is recommended as is the appointment of a clinical tutor to organise teaching activities. It 5 would appear that additional consultant appointments are required to meet service and teaching demands. Job descriptions should recognise protected academic time and allow the restructuring of existing contracts to accommodate protected academic time (3/8 - 2/9 sessions). Doctors in training While the contribution of SHOs, registrars and specialist registrars to the teaching of medical students is significant, this is not recognised in any manner by the University. Reduction in the working hours of doctors associated with the European Working Time Directive is likely to reduce significantly the opportunity to provide this level of teaching. This should be considered within the context of an increasing requirement for teaching as the planned expansion in student numbers occur. The Faculty of Medicine should consider some form of recognition, possibly by the appropriate use of an honorary title, e.g. Instructor in Medicine. There is an urgent need to anticipate a reduced level of teaching input both absolutely and in relation to increased student numbers. The appointment of Clinical Tutors under the supervision of the Department of Medicine is recommended. Affiliated Hospitals The strategic decision to base more clinical teaching in affiliated hospitals will partially resolve these problems. However, this can only occur if these hospitals are properly resourced and supported by the University. There exists an urgent need to re-designate these hospitals as ‘Teaching Hospitals’ in order to maintain and enhance their links with NUI Galway. Advances are already being made to affiliated hospitals by other medical schools which would jeopardise the position of Galway students. Teaching and administrative staff and infrastructural development (dedicated teaching space and IT support) must be provided by the University in these hospitals. Administration and Support Our meeting with the University's Assistant Secretary identified an incongruity in the staff and FTE allocations attributed to the department. Clarification is required to ensure appropriate levels of funding. This needs immediate action. The duties and responsibilities of staff within the Department are, in general, clearly understood. The workload of the administrative staff, and in particular on Ms Una O’Connor, is excessive and further administrative support is urgently required. There is a need for dedicated administrative support for the Department’s educational programme in order to meet the 6 growing staff and student population and the new courses being developed within the Department. The extensive change that the Department has undergone in recent years has necessitated changes in the roles of the Department’s technical staff. In recent months, the Centre for Medical Informatics has been incorporated into the Department. This integration process has necessitated changes in the roles of technical staff within the Centre for Medical Informatics, and is still in progress. The review group wishes to reinforce the importance of non-clinical academic staff within the Department, and recognise the need for high level scientific staff such as Research Scientists to facilitate the scientific function of the Department. The efficiency of this group would be enhanced by the creation of central facilities, such as core technologies, purchasing, technical and administrative support. There is a need for the development of appropriate career structures within the University for senior scientists, such as those currently working within the Department. The Management System The management system within the Department’s laboratories appears to function well and involves the participation of all sections of the staff within the laboratory. With regard to clinical teaching, communication with clinical teachers at all sites associated with the Department is in need of improvement. The enhancement of IT facilities, the provision of access (especially online) to the resources of the University library and the placement of a key person at each site to co-ordinate clinical teaching are viewed as priority issues. The review group recognises the difficulties that exist in linking the hospital and University computer systems. However, students must be provided with access to computers and to the University Network and library facilities within the Clinical Sciences Institute, at Merlin Park Hospital and at the affiliated hospitals. Student Feedback The review group recognises that students have an appropriate mechanism for the expression of their views and to provide feedback. In fact, the Department should be regarded as a model of best practice within the Medical Faculty in this regard. 3. Programmes and Instruction 7 The Review group recognises that the primary focus of the Department, and the objective of every one of the educational programmes that it provides, is optimal learning and self-development by every student. Students interviewed were enthusiastic and generally satisfied with the degree programme they were undertaking MB, BCh, BAO Programme The evolving undergraduate curriculum is adapting to the changing needs of medical education. The review group welcomes the formation of a curriculum reform committee and recommends that is empowered to institute agreed changes promptly. The special study modules need particular attention and careful planning. The Department needs to be clear that these modules can feasibly be delivered, prior to embarking on this course of action. There is a need to integrate Dermatology within the general medical programme at a more appropriate point in the curriculum. While students feel that the study programmes meet their needs following qualification, there is, however, a perception from clinicians and recent graduates that practical clinical skills should be developed to a higher level by the time of graduation. A Clinical Skills Laboratory is necessary to achieve this. We urge Faculty to address this need. We had limited exposure to former graduates, but those we did meet gave a very positive assessment of the quality of teaching received from the Department. Informatics There are two phases when students are exposed to training in basic informatic skills, first and fourth year. For some students there appears to be little acquisition of the skill. To facilitate this the Review Group recommends that all students should be required to prepare and give a Powerpoint presentation and undertake a medical literature search at least once a year throughout their programme. The web-based programme under development will enhance the educational experience and is supported by the group. Assessment There is overall satisfaction with assessments. However students would appreciate regular formative assessment and improved transparency of allocation of marks. Some element of the curriculum such as procedural skills, while clearly important for graduates, do not routinely form part of the assessment process. 8 Pastoral Care The Department is to be congratulated on the initiation of interviewing all students. The Review Group considers that, since the teaching of Medicine occurs in the later years only, this initiation should be a function of the Faculty of Medicine so that the benefits will be available to students in the early years. The Review Group was concerned that approximately 10% of students reported significant medical problems frequently associated with stress. Recognition of this problem brings with it the responsibility for remedial action. We were advised by a non-EU student of a perception of an increased failure rate in the Final Year examination among such students. Analysis of exam data from the Department of Medicine for the past 2 years does not support this statement. If the non-EU group are over represented in the tail of the class, the review group would recommend that reasons for this should be evaluated. 4. Scholarship and Research The Department of Medicine has an enviable success in its research activities, establishing a reputation for itself as international medical research centre which can attract graduate students and other researchers. There is very considerable encouragement of the pursuit of new areas of research and every suggestion that information about these activities is widely disseminated. The Review group applauds the department's achievement of the highest international level of biomedical research; in this it is setting the standard for cutting edge research in the discipline. The Department, under the leadership of its Professor, has played a substantial role in shaping the development of the new National Centre for Biomedical Engineering Sciences, an ambitious multidisciplinary venture, in which the Medical, Science and Engineering Faculties are co-operating. Within this the Regenerative Medicine Institute (REMEDI) provides opportunities for full expression of the talents of this outstanding scientific group. The university too should be applauded for providing the necessary infrastructure. This new Centre is opening up many new areas of research for graduate students which had previously not been available in Galway. In our meetings postgraduate students were very enthusiastic about their work and happy with the supervisory structures. It is also valuable that medical students can be involved in the Department's research projects in the summer if they wish. 9 It is important, however, that, while all this new research activity is going on, other types of research are still pursued and valued, e.g. the Coeliac programme, and the researchers are not left isolated. Although research tends to focus around the head of department, efforts should be made to broaden the research base, for instance by encouraging research by Clinical Lecturers, e.g. through the provision of facilities and protected time. 5. Community Service In spite of the many other demands on their time members of the department are actively involved in community service at all levels. 6. The Wider Context The Department of Medicine is a model of collegiality both within the Faculty and the University. It will doubtless facilitate fruitful national and international collaboration. 7. Summary and Concluding Remarks The Department of Medicine is undergoing a major transformation. A new form of genetically-orientated basic and applied research is progressing at a rapid rate. The organisation and structure to support these activities will need reassessment. Senior staff capable of taking on leadership roles within the department are essential to this process. The educational responsibilities of the Department are changing and expanding. This activity is at a less advanced stage than the research programme. A number of key issues must be addressed to facilitate the educational endeavours of the Department. These include: • the establishment of a University-recognised promotional pathway for Consultant Physicians participating in the academic programme. • the university needs to assist Faculty in obtaining ministerial orders to have the affiliated hospitals formally declared teaching hospitals (originally proposed in 1998 review) with appropriate technology, infrastructure and supporting personnel. • establishment of Clinical Skills Laboratory is essential. 10 The overall impression of the review group was of a highly dynamic and internationally competitive department. Dr Paula O'Leary (Chair) Professor David Hadden Professor T. J. McKenna Dr John Laffey Professor Andrew Erskine (Rapporteur) 12 March 2004 11