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Jennifer L. Bloom, Ed.D.
Clinical Professor and Director,
Higher Education & Student Affairs Program
University of South Carolina
jenny.bloom@sc.edu
217‐766‐4212 (Cell)
Acknowledgments
Acknowledgments
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The Privilege of Working in Higher Education
“Education is the most powerful means of increasing individual opportunity and creating more prosperous, fair, and just societies. So to have the privilege of participating in that mission is as much as anybody could hope for in life.”
‐B. Joseph White, University of Illinois
Reiter, A. F. (2005). Meet Joe White: New UI president talks about leadership, goals and responsibility.” Illinois Alumni Magazine, 17(5), 20–23.
O’Banion’s Advising Definition
Exploration of life goals
Exploration of vocational goals
Program choice
Course choice
Scheduling courses
O’Banion, T. (1994). An academic advising model. NACADA Journal, 14(2), 10–16. (Original work published 1972)
The Joy of Advising
“High impact advisors realize that the positive outcomes of advising sessions are not just limited to students; in fact, the real joy of advising occurs when advisors understand how fulfilling it is to really impact other peoples’ lives and how much they can learn from their advisees.”
‐ Jennifer Bloom
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Definition
“Appreciative Advising is the intentional collaborative practice of asking positive, open‐ended questions that help students optimize their educational experiences and achieve their dreams, goals, and potentials.” Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. Does Appreciative Advising work?
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. 3
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Partial List of Institutions with Appreciative Advisers
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. Dismissal Contracts
Fall 2006 Pilot
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. UNCG Success Contract Program 100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
3.5
90%
3
2.86
2.5
33%
AA Group
Non‐AA Group
% of Students Eligible to Return SP07
AA Group
2
1.5
1.29
1
Non‐AA
Group
0.5
0
FA06 Mean GPA
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. 4
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ACE Assessment
First Year Students on Academic Probation
Average GPA between F2010 and SP2011
3
2.53
2.5
1.91
2
1.65
1.5
1.32
GPA
1
0.5
0
Average F2010 Semester Average Semester GPA
GPA
with 1 ACE Coaching Appt.
Average Semester GPA
with 2 ACE Coaching
Appts.
Average Semester GPA
with 3 ACE Coaching
Appts.
Benefits to Appreciative Advisers Howell, N. (2010). Appreciative advising from the academic advisor’s viewpoint: A qualitative study (Unpublished doctoral dissertation). University of Nebraska, Lincoln. Discover
Destiny
Appreciative Inquiry
Dream
Phases
Design
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The Six Phases of The Six Phases of Appreciative Advising
Appreciative Advising
Don’t Settle
Deliver
Design
Disarm
Discover
Dream
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. Appreciative Advising Phases
• Disarm – Recognizing the importance of first impressions, create a safe, welcoming environment for students.
• Discover ‐ Utilize positive open‐ended questions to draw out what they enjoy doing, their strengths, and their passions. Listen to each answer carefully before asking the next positive question. Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. Appreciative Advising Phases
• Dream ‐ Help students formulate a vision of what they might become, and then assist them in developing their life and career goals.
• Design – Help students devise concrete, incremental, and achievable goals.
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. 6
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Appreciative Advising Phases
• Deliver – The students follow through on their plans. The advisor is there for them when they stumble, believing in them every step of the way and helping them continue to update and refine their dreams as they go. • Don’t Settle – The advisor challenges the student to proactively raise the student’s internal bar of self‐ expectations
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. DISARM
Which grade would you want to talk about?
English History Biology Social Studies Math A
A
B
B+
F
Rath, T., & Clifton, D. O. (2004). How full is your bucket? Positive strategies for work and life. New York: Gallup Press.
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Disarm Phase Prerequisite
Believe in the goodness of each student who walks through your door. Treat them like you would want your son/daughter/best friend treated. Important Pre‐Appointment Considerations
Immediacy Behaviors
Principle: “People are drawn toward persons and things they like, evaluate highly, and prefer; and they avoid or move away from things they dislike, evaluate negatively, or do not prefer.”
Direct Quotes from Rocca, K. A. Presentation at the “Student Motivations and Attitudes: The Role of the Affective Domain in Geoscience Learning” conference, Northfield, MN. February 12, 2007
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Verbal Immediacy Behaviors
Direct Quotes from Rocca, K. A. Presentation at the “Student Motivations and Attitudes: The Role of the Affective Domain in Geoscience Learning” conference, Northfield, MN. February 12, 2007
Nonverbal Immediacy Behaviors
Direct Quotes from Rocca, K. A. Presentation at the “Student Motivations and Attitudes: The Role of the Affective Domain in Geoscience Learning” conference, Northfield, MN. February 12, 2007
DISCOVER
“To identify (a person) as a potentially prominent performer”
http://www.dictionary.com
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Listening for the Best in our Students
Important Advisor Behaviors
Discover Questions for Students
Describe three life events that have made you into the person you are today.
Since coming to this institution, what is something you’ve accomplished that you are proud of?
Who are the most important role models in your life? Why? What qualities in them do you hope to emulate?
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Appreciative Advising Inventory
http://www.appreciativeadvising.net
DREAM
Bloom, J. and Martin, N.A. (2002, August 29). Incorporating appreciative inquiry into academic advising. The Mentor: An Academic Advising Journal, 4 (3). http://www.psu.edu/dus/mentor/020829jb.htm
Important Advisor Behaviors
Dream
Discover
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. 11
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Parallel Plans
Dream Questions
If salary, education, and time were irrelevant, what is your ideal job?
When you were 8 years old, what did you say you wanted to be when you grew up? What about now? Magazine Question
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. Dream Exercise
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Dream Board at Miami University’s Hamilton Campus
Dream Board at UCF
DESIGN
Bloom, J. and Martin, N.A. (2002, August 29). Incorporating appreciative inquiry into academic advising. The Mentor: An Academic Advising Journal, 4 (3). http://www.psu.edu/dus/mentor/020829jb.htm
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Co‐Creating a Plan
Bandura, A. Self Efficacy: The Exercise of Control, p. 218
Developing an Action Plan
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. Important Advisor Behaviors
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. 14
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Effective Referrals
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. Design Questions What can you do in the next week to move one step closer to at least one of your goals?
Let’s brainstorm on the resources you will need to accomplish these goals and objectives.
How will you celebrate the accomplishments of these goals?
Habley, W. R., & Bloom, J. L. (2007). Giving advice that makes a difference. In G. L. Kramer (Ed.), Fostering student success in the campus community (pp. 171‐192). San Francisco: Jossey‐Bass.
DELIVER
Bloom, J. and Martin, N.A. (2002, August 29). Incorporating appreciative inquiry into academic advising. The Mentor: An Academic Advising Journal, 4 (3). http://www.psu.edu/dus/mentor/020829jb.htm
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Important Advisor Behaviors
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. Energizing Students to Be Their Best
“Simply put, a leader’s job is to energize others. Notice that I don’t say it’s part of their job; it is their job. There is no ‘time off’ when a leader isn’t responsible for energizing others. Every interaction a leader has is either going to positively energize those around them or negatively energize them” (p. 297).
Tichy, N. M. (2002). The Leadership Engine. Harper Collins Publishers Inc., New York.
Ending the Conversation
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. 16
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Deliver Phase Questions
How and when will you keep me updated on your progress?
What will you do if you run into roadblocks?
What will you do if you think your goals may be changing?
Habley, W. R., & Bloom, J. L. (2007). Giving advice that makes a difference. In G. L. Kramer (Ed.), Fostering student success in the campus community (pp. 171‐192). San Francisco: Jossey‐Bass.
DON’T SETTLE
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. Definition of Settle
“To move downward; sink or descend, especially gradually”
http://www.dictionary.com
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Raise the Bar!
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. Collins, J. (2001). Good to great: Why some companies make the leap and others don’t. New York: HarperCollinsPublishers.
Settling
“We don’t have great schools, principally because we have good schools. Few people attain great lives, in large part because it is just so easy to settle for a good life.” Collins, J. (2001). Good to great: Why some companies make the leap and others don’t. New York: HarperCollinsPublishers.
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What Can We Do?
Positive
Greatness
Collins, J. (2001). Good to great: Why some companies make the leap and others don’t. New York: HarperCollinsPublishers.
Key Features
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. Don’t Settle Questions
You have done great so far, but what is one thing that you could do even better?
What would happen if I challenged you to become the best you that you could possibly become? What would you need to do differently?
If you were going to raise your own internal bar of expectations, what would that mean?
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. 19
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The Six Phases of The Six Phases of Appreciative Advising
Appreciative Advising
Don’t Settle
Deliver
Design
Disarm
Discover
Dream
Bloom, J. L., Hutson, B. L., & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing. Nancy Twiss Quote
“Most of us will not find answers to the causes of cancer, or solve the problems of homelessness, or defuse international conflicts, but we feel that through our advising, we may be able to make a small but pivotal contribution to our students’ ultimate work…It seems to me that our students represent an unequivocal reply to Margaret Mead, when she famously said: http://chronicle.com/weekly/v48/i03/03a04201.htm
Want to learn more?
http://www.appreciativeadvising.net
Are You on Facebook? If so, please join the Appreciative Advising group. “Friend” me at facebook.com/jlbloom
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To Join the Appreciative Advising/Education Listserv
Appreciative Book Resources
Appreciative Adviser Certification
http://www.ed.sc.edu/conferences/appr
eciativeadvising/apadv_certification.asp
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Appreciative Advising Online Course
http://www.ed.sc.edu/conferences/appreciativeadvising/apadv_course.asp
Appreciative Advising Institute
http://www.ed.sc.edu/conferences/appreciativeadvising/Default.asp
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