FEATURE 2014 year in REVIEW Fast-moving social developments, valuable research and new perspectives on health—and the industry—inspired our most popular stories of the year. In this 2014 wrap-up, The Meeting Professional revisits those topics and more with updates and original, behind-the-scenes insight. BY MICHAEL PINCHERA MPIWEB.ORG 55 Dec_Feature_Year in Review.indd 55 11/25/14 3:20 PM REVISITING 2014 d e h s r e t a W l a i c o AS MARRIAGE EQUALITY AND THE LOCAL ECONOMY BY DIAN BARBER April, Pgs. 54-59 N o social issue evolved as quickly and signi icantly in the U.S. this year as that of marriage equality. In April, when The Meeting Professional published “Marriage Equality and the Local Economy,” same-sex marriage was legal in 17 states and the District of Columbia. Nine months later, same-sex marriage is legal in 18 additional states and, due in large part to actions by the U.S. Supreme Court, it’ll be next to impossible to uphold existing bans. Marriage equality is a civil rights issue and shouldn’t be viewed solely through an economics lens. But the economic impact of social advances is an important piece of the big picture—and essential to sway a percentage of the population that would otherwise remain uninterested. The timing of this story’s publication was perfect and the industry community responded with praise, ahha revelations and even some confusion—most wonderfully, this kicked off a discussion as to how social changes affect your business. The story’s genesis was serendipitous: Contributor Dian Barber arrived in Hawaii for a Starwood Hotels & Resorts media event the very irst day same-sex marriage ceremonies began in the state. “During lunch at the Royal Hawaiian the next day, I MPI MILESTONES JANUARY MPI grassroots effort Meetings Move Us Forward launches educational industry-awareness commercial in 200 major U.S. markets sL Cooper rhouse mic Si The Economic Significance of Econo the Meetings to the U.S. Economy, to a pan-industry study supported etings fo ate dy Upd rim Stu y ummar cutive S try C n Indus nventio by the MPI Foundation, finds that meetings contributed more than $115 billion to the U.S. GDP in 2012 MEETINGS MOVE US FORWARD Effective meetings are what we do, and it’s time to tell our story to the world. Learn more at www.mpiweb.org/forw ard. © 2013 Meeting Shift to electronic invoicing estimated to reduce MPI’s carbon footprint by 58,000 cubic square feet of CO2 annually Professionals International 56 THE MEETING PROFESSIONAL DECEMBER 2014 Dec_Feature_Year in Review.indd 56 11/25/14 3:27 PM This year, The Meeting Professional’s editors and writers shared travel experiences from 10 destinations. Follow the spots to read updates from some of those locales. Top isited v e R Spot “With each new state where same-sex marriages are legally recognized, our nation moves closer to achieving full equality for all Americans.” Copenhagen’s d’Angleterre, one of only eight European hotels named to Condé Nast Traveler’s annual “Hot List,” is anything but new, having opened in 1755. However, the completion of a two-year, 18th-century-style refurbishment is driving worldwide attention. FACEBOOK COMMENTS This story also sparked a lively discussion (more than 60 comments so far) on the Industry Friends Facebook group, spanning from questions about the inclusion of special event- and wedding planning-related content in The Meeting Professional to clearly understanding the rationale and value presented. (The following selection of comments has been edited for length and clarity.) —U.S. ATTORNEY GENERAL ERIC HOLDER, OCT. 25, 2014 overheard and joined a conversation between a son and his mother about the extraordinary midnight event at the Sheraton next door,” Barber says. “As I researched the story and the larger context of what same-sex weddings meant for meeting and event professionals, I realized that within this germinating microcosm were pertinent issues that related to not only the macrocosm of meetings and events, but of all tourism and event-related business.” Discussing the subject with locals, newlyweds and her hosts, Barber learned of 2014-2015 MPI Aloha Chapter president Steven Boyle’s involvement in the historic midnight marriage ceremonies. Although primarily a high-end corporate meeting and incentive planner, Boyle is one of many industry professionals across the globe to realize increased and diversi ied business as a result of marriage-equality legislation. Another source in the story, Bernadette Coveney Smith, founder of 14 Stories—the irst company in the U.S. to specialize in planning same-sex weddings—has seen signi icant growth in the professional education side of her business this year. Her Gay Wedding Institute, which educates planners on best practices and considerations unique to same-sex events, has experienced a 50 percent increase in certi ication courses over 2013—and 2015 is shaping up to be even stronger. Coveney Smith says it’s very y encouraging encouragin rag aging that at planners planners n and suppliers both realize marriage age equality equa quality is here to stay. U.S. states where same-sex marriage is legal I’m happy for everyone involved in this new wedding phenomenon but I’m confused as to how this merits a cover story for the MPI community. DAVID RICH SVP of client services/Cisco Worldwide, George P. Johnson Experience Marketing The business case certainly is there —although weddings aren’t meetings, they are events. They certainly achieve the objective of “people coming together for a common purpose.” The suppliers involved achieve their return on investment. CHARLES CHAN MASSEY, CMP Founder and CEO, SYNAXIS Meetings & Events While I understand that there would be some confusion with the weddings focus…I think that it is completely appropriate for MPI to finally discuss the bigger issue of LGBT issues in travel and meetings. The weddings focus is so visible right now—has a huge impact on the hotel and supplier business overall. It is a “new” market—new markets are not created very often. MICHELLE WINDHAUSEN Sales & marketing consultant, Windhausen Marketing It has everything to do w/ our BROAD industry… If MPI had not published this article, would this conversation have happened? Would the awareness be wide-spread and the ability to talk about the issues have happened? JOAN EISENSTODT Founder, Eisenstodt Associates To embrace and address social, legal changes that impact our industry (both sides of the table) is important and necessary and I am glad MPI did so… Are there aspects of the story from which we can learn or broaden our viewpoints and if so, isn’t that a good thing? LAUREL COOTE, CMM Chief brain, Pick My Brain Consulting FEBRUARY ISTANBUL I TURKEY 23-25 February I 2014 Meetings Outlook debuts The European Meetings & Events Conference (EMEC) in Istanbul gives 300 attendees a choice of professional education with 51 sessions (52 total clock hours) February CLAIRE SMITH, CMP MPI British Columbia Chapter MPIWEB.ORG 57 Dec_Feature_Year in Review.indd 57 11/25/14 3:27 PM Who’s Behind Tomorrow’s Trends MPI’s quarterly Meetings Outlook is the most important ongoing intelligence tool for meeting and event professionals. The survey, published quarterly in The Meeting Professional, is the result of combined efforts from editorial, design and research experts and countless industry professionals. BILL VOEGELI President, Association Insights M eetings Outlook has become one of the most rewarding aspects of conducting research for MPI. Each quarter, I join a diverse team of researchers and writers to look at ongoing research data and determine what insights can be most helpful to meeting and event professionals going forward. From this discussion, the survey is customized and delivered to a volunteer group of more than 1,000 meeting professionals, who report on current and future trends affecting their businesses and how they are preparing. This means that every three months we have a new set of challenges and solutions to analyze, and a new understanding of where the industry is headed. Meetings Outlook is an ever-changing report, re lecting the ever-changing challenges and opportunities ort rtunities facing meeting and event professionals. M eetings Outlook continues to be an evolving product. Some trends pop up and we track them and learn new things. Others, such as short lead times, trend for years, perhaps show signs of fading and then return in full strength. Meetings Outlook is important for the industry on a global basis, enabling you to understand what’s trending, consider why, compare and contrast to your own business and adjust accordingly. Our research in this ield—Meetings Outlook and previously Business Barometer—has always been a leading indicator. But for the trends to be of relevance to everyone, we need participation globally—especially in Canada. The more respondents we get, the more we can segment the results by region and identify what’s trending in your area to better equip you for the future. This also helps us learn how other parts of the world are impacted. If you’re interested in participating (especially those outside the U.S.), please contact me at research@ mpiweb.org. MARJ ATKINSON, MLS, CRP Research Librarian, MPI APRIL The MPI Foundation Canada’s Economic Impact Study 3.0 reveals that business events delivered CAD$27.5 billion to the Canadian GDP in 2012 MAY First-ever Not-So-Silent Auction at IMEX Frankfurt raises more than US$14,000 for MPI Foundation Europe April STEVEN BOYLE MPI ALOHA CHAPTER 58 THE MEETING PROFESSIONAL DECEMBER 2014 Dec_Feature_Year in Review.indd 58 11/25/14 3:22 PM CHRISTIAN SAVELLI Senior Director of Business Intelligence and Research, MPI B efore I joined the MPI team, I used to look forward to the yearly issue of the Business Barometer. I often used the information to enrich some of the trend information I was putting together for Maritz Travel. What attracted me to the yearly issue was the forward-looking focus, the pro-active approach that hat helped us to work with our customers to ready ourselves ves for incoming trends. Thus, I am delighted that I have been part of the team am in charge of the redesign of Business Barometer into Meetetings Outlook. We still have the ability to measure key busisiness trends, but Meetings Outlook also allows us to ask a new set of questions each quarter to understand and nd measure the impact of some key trends in luencing meeteting professionals. What I have learned during this process and by lookoking at the indings this irst year is how challenging the he work of meeting professionals has become. The environon nment is getting better, as economic indicators are in th the he green, but it is not getting easier as the meetings landscape is becoming more and more complex. I hope that Meetings Outlook will help us to be at the forefront of detecting key trends and thus enable us to develop educational materials to support our members, as they are going to need to develop new skills in this exciting new environment. Meetings Outlookk is developed in partnership with Dallas Convention & Visitors Bureau and supported in partnership with IMEX. Research nsights. is conducted by Association Insights. 2014 RISE Awards recipients announced Robyn Mietkiewicz, CMP, CMM (Member of the Year); Silke Fleischer (Meeting Industry Leadership); Jenn Wheaton (Young Professional Achievement); MPI Chicago Area Chapter, represented by Hali Cooper, CMP (Community Achievement in Knowledge and Ideas); MPI Rocky Mountain Chapter, represented by Amanda Jackson (Community Achievement in Marketplace Excellence); LPL Financial, represented by Annette Gregg, CMP, CMM, MBA (Organizational Achievement) Nominations for the 2015 RISE Awards are open through Dec. 12. Honor the global meeting and event industry’s finest at www.mpiweb.org/rise. MPIWEB.ORG 59 Dec_Feature_Year in Review.indd 59 11/25/14 3:22 PM Spreading Awareness S ociety’s understanding of Autism Spectrum Disorder (ASD) seems to be continually luctuating. The most signi icant recent example of this was with changes made to the diagnostic criteria revealed last year in the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition. Luckily, awareness of ASD is growing. The Meeting Professional’s exploration into the intersection of the meeting and event industry and ASD began with former editor Jason Hensel’s interview of author and speaker Temple Grandin (“Temple of Wisdom,” November 2013). Elizabeth Zielinski, CMM, a meeting and event industry consultant who is raising a son with ASD, shared her concern that some of the comments made by Grandin could be detrimental to both the autism and meetings communities. AUTISM AND THE FUTURE FU OF MEETINGS BYY EL ELIZABETH ZIELINSKI, CMM April, Pgs. 36-37 To promote discussion of this topic and present greater and more personable insight, Zielinski agreed to write a column elaborating on her initial letter. In “Autism and the Future of Meetings,” Zielinski shared some of her thoughts on employment opportunities for those with ASD in the industry and provided tips for making events more inclusive. The bridge between school and work for people with ASD remains a challenge, but one that is starting to get proper attention. In October, the U.S. National Institute of Mental Health awarded a $693,000 grant rant to researchers at the University of Kentucky College of Education ucation and Indiana University-Perdue University Indianapolis to o study this transition. MAY JUNE MPI acquires the Healthcare Meeting Compliance Certificate (HMCC) program, offers it at the Healthcare Convention & Exhibitors Association May annual meeting SHERYL KORN, CMP MPI MICHIGAN CHAPTER June RÉMY CRÉGUT MPI FRANCE- SWITZERLAND CHAPTER 60 THE MEETING PROFESSIONAL DECEMBER 2014 Dec_Feature_Year in Review.indd 60 11/25/14 5:05 PM Who We Are JANUARY TRACEY BOCKHOP, CMP MPI WISCONSIN CHAPTER FEBRUARY MARCH TAMMY KOCKAYA, CMP, CMM MPI POTOMAC CHAPTER “Being flexible to sudden change— natural disasters, political unrest, etc.— is what we need to be great at.” APRIL LISA SCHALK MPI TAMPA BAY AREA CHAPTER “I think about how I can help to illuminate other people so their light can shine and they can be magnificent in all they do.” MAY ASHLEY LOWE, CMP MPI AT LARGE “When my husband Jim and I started Toffee to Go 11 years ago, I remember hoping that some day Oprah would taste our toffee. I knew she would love it!” “My career contributes to a major part of the happiness/fulfillment in my life. I couldn’t imagine having any other career.” JUNE DAVID ANDERSON, CMP MPI SOUTHERN CALIFORNIA CHAPTER JULY JUDI HOLLER, CHME MPI CHICAGO AREA CHAPTER “[Volunteering with MPI] was a game-changer for me. I can’t see myself as a successful planning professional without MPI.” AUGUST TAMELA BLALOCK, CMP, MTA MPI POTOMAC CHAPTER “Growing up as a military child, I never found a community of people that felt like home … In the meeting industry I have finally found a community and a home.” In each issue of The Meeting Professional an MPI member shares his or her personal story with you. Here are the peers you met this year. “I am a real-life testament that your background and your circumstances have ZERO to do with your future … You must draw your own roadmap.” “ SEPTEMBER O.D. O’DONNELL MPI DALLAS-FORT WORTH H CHAPTER “ “My younger brother asked if I was ever going to retire. I told him, ‘I can’t golf, I don’t like fishing, so I might as well keep doing what I love.” MPI’s Speaker Resource database of 8,000+ experts launches HÉCTOR VENEGAS MPI GERMANY CHAPTER JULY “After graduating from law school I decided to continue doing what I loved doing (not law)… The meeting industry has made me the person I am.” NOVEMBER DANIELLE VAN DER KWARTEL WARTEL MPI MEXICO CHAPTER “The more we listen to each other, the more we can respect and learn from each other. This is the only way our world can evolve in an ethical manner.” “ Meet this month’s member, Wojciech Liszka, on Page 20. GU GUS US VONDERHEIDE VOND M MPI PI FO FOUNDATION CHAIRMAN Kevin Kirby and Gus Vonderheide begin terms as MPI international nal board of directors chairman man and MPI Foundation chairairman, respectively July KEVIN KIRBY MPI CHAIRMAN MPIWEB.ORG 61 Dec_Feature_Year in Review PAGE 61.indd 54 11/25/14 4:33 PM Big Names, Bigger Insights S triving to enhance the multidisciplinary skillset of meeting ting and event professionals, this year saw some especially diverse erse high-proϐile personalities grace the pages of The Meeting ting Professional and share insights with the more than 2,000 000 attendees of the World Education Congress (WEC). TTHE WHEELS OF WOZ B MICHAEL PINCHERA BY September, S Pgs. 66-69 THE INVENTOR The MPI Northern California Chapter and San Francisco Travel came through big time by arranging for Apple co-founder Steve Wozniak to speak at this year’s WEC during the 2015 WEC Preview Luncheon. As an added bonus, we had the opportunity to share some original analog Woz with you (“The Wheels of Woz”). AUGUST “Meetings give a unique opportunity to express full potential.” —DR. DEEPAK CHOPRA First digital-only WEC conference guide 500,000 + The World Education Congress (WEC) in Minneapolis brings more than 2,000 industry professionals face to face with luminaries Deepak Chopra and Steve Wozniak (Number of app interactions) 62 THE MEETING PROFESSIONAL DECEMBER 2014 Dec_Feature_Year in Review.indd 62 11/25/14 5:09 PM YOU MUST BE PRESENT TO WIN “Try to do something for yourself and that’ll get you to the excellence.” BY ELAINE POFELDT June, Pgs. 62-64 THE PRESIDENTIAL PLANNER —STEVE WOZNIAK ORANGE PHOTOGRAPHY As White House director of events during the Clinton Administration, Laura Schwartz (MPI Chicago Area Chapter) has a foundation of high-level, industry-speci ic knowledge and proved to be an in luence for members face to face and online. “When we’re present, we’re more valuable to ourselves, our relationships, our community and our industries.” —LAURA SCHWARTZ C CREATE HEALTHY MEETINGS M BBY MICHAEL PINCHERA July, J Pgs. 62-64 THE MINDFUL MOGUL Dr. Deepak Chopra wants meetings to be healthier experiences (“Create Healthy Meetings”). This August, that endeavor reached a milestone. The MGM Grand’s Stay Well Meetings program, unveiled at WEC and debuted at the Las Vegas resort two weeks later, is a partnership with Chopra and Delos Living to make meetings more productive, creative and collaborative. Raises more than $170,000 for grants, scholarships and research at its most successful WEC ever Discover Inspiration Experience these luminaries and dozens of other education sessions from WEC 2014 at www.mpiweb.org/wec14. Double Dutch-MPI mobile app survey reveals that 63% of planners currently offer or have developed a mobile meeting/event app 63% 10th anniversary of Canada Rocks at IncentiveWorks ncentiveWorks raises more than $25,000 for or the MPI Foundation F Canada MPIWEB.ORG 63 Dec_Feature_Year in Review.indd 63 11/25/14 3:26 PM Technology, Education, Design and You T BY ANDREA DRIESSEN TED 2014 FACTOIDS TED GOES TO VANCOUVER February, Pgs. 48-51 BEHIND THE BE SCENES SCEN AT TED SC June, Pgs. 38-39 JJun The Vancouve Vancouver Convention Centre will again host TED in Whistler Convention Centre will simultaneously March, and the W TEDActive. Maybe you’ll attend this time? accommodate TED Oh, and after watching his TED talk about going blind in space, I still have a schoolgirl crush on astronaut Chris Had ield talk and acoustic performance of David Bowie’s (check out his tal “Space Oddity” at http://tinyurl.com/TEDSpace). CHRIS HADFIELD JAMES DUNCAN DAVIDSON his year kicked off fully immersed in all things TED. I wrote a cover story on the Vancouver-TED partnership (“TED Goes to Vancouver”), attended TEDActive in Whistler and subsequently shared my experience ce (“Behind the Scenes at TED”). I still struggle to adequately quately describe the richness of TEDActive, but it has as directly in luenced my life and career. That wonderful week led to: A “curated content” club to help fellow w meeting professionals foster more coheesion and connection in their events; new w friendships with people from around the he world; my company serving as the Expeerience Sponsor for the MPI Washington n State Chapter’s Meetings Industry Summmit; and provocative conversations that conirm how hungry we are for ways to make meetings more meaningful. Some of the concepts I recommend to clients for boosting event engagement are rooted in my TEDActive experience and the 5 Days behind-the-scenes tour 80+ Incredible Talks of the TED event space. 1/3 of Speakers are Women And clients are increasNSA Whistleblower Edward ingly asking me how Snowden Debuts as “Snowdenthey can “TEDify” their bot” for Live Onstage Interview events with speaker via Telepresence Robot coaching and formatting recommendations. SEPTEMBER More than 240 chapter leaders— a record—converge in Dallas for four days of education and networking 61 people earn the HMCC in the first three months it’s offered by MPI 64 THE MEETING PROFESSIONAL DECEMBER 2014 Dec_Feature_Year in Review.indd 64 11/25/14 3:28 PM A Safer World I n January, the MPI Washington State Chapter sign The Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism (The Code)—the irst chapter to do so. “We were pushing for this status as the irst MPI chapter to do this, because we wanted to create a little bit of urgency and competition amongst other chapters to do the same thing,” said Leslie Young Cutler, then-director of sponsorship and strategic partnerships for the chapter. “For our chapter it’s a matter of creating awareness and providing an avenue for education. While we can’t actually create any policies for our vendors per se, we can encourage them to get involved, and we’re asking our membership of suppliers and planners to take a look at this issue and get involved within their own organizations to help ight it.” Prompted by that action, writer Rob Cotter addressed the subject matter through the context of the 2014 Super Bowl (“Meeting Industry Brings Human Traf icking to Forefront” and “Taking a Stand Against Human Traf icking”) and spoke with an early signer of The Code, Molly Hackett (MPI St. Louis Area Chapter), principal at Nix Conference and Meeting Management and founder of social action organization the Exchange Initiative. “Not just the Super Bowl, but conferences and large trade shows are a target and traf ickers will travel to those cities where they are being held and bring their children with them,” Hackett said. “If you monitor a city’s activity of these websites that sell children, you can watch the number available for sale grow as it gets closer to a conference.” Although the decision to include the topic of human traf icking meeting industry publication has been questioned, MPI in a meetin members responded with appreciation for the story as mem well as the efforts of their peers. we Top ted i s i v e R Spot More than 1,200 organizations in 52 countries have signed The Code, and more than 140,000 employees have been trained to oita recognize signs of child exploitaedd tion and deal with suspected b cases. You can get involved by g g. visiting www.thecode.org. TAKING A STAND AGAINST HUMAN TRAFFICKING BY ROB COTTER April, Pgs. 26-27 Thank you for your brilliant article regarding human trafficking. We in New Northern New Jersey (near the Super Bowl site) are painfully aware of the problem and its heinous result on human lives. The Bishop of the Episcopal Diocese of Newark (N.J.), Rt. Rev. Mark Beckwith, has produced an article that I pass along for your understandable concern with the problem: http://goo.gl/vBsFBh. RON OWENS, CEP MPI New Jersey Chapter I would like to commend MPI’s Washington State Chapter and member Molly Hackett for her leading efforts to bring attention to a serious issue that affects meetings and events. MARIANNE THOMPSON, CMP, CMM MPI Toronto Chapter Approximately 50 percent of Walt Disney World guests now use Disney’s MagicBand, reducing entry wait time by 25 percent. In October, Fast Company magazine named the system to its “2014 Innovation by Design” awards list under the “Experience” category, saying, “…it’s a peek at a smarter, more automated future, with applications beyond the theme park.” OCTOBER At IMEX America, MPI delivers 45.25 clock hours of education, attracts 1,100 to its keynotes and, for the first time, presents education sessions in its booth during the trade show The MPI Foundation raises more than $190,000 during IMEX America, setting a new record for the most funds raised through a single event First-ever EMEC hostedbuyer program announced MPIWEB.ORG 65 Dec_Feature_Year in Review.indd 65 11/25/14 3:28 PM Top 10 Stories of 2014 The most-honored magazine in meetings and events, The Meeting Professional is understandably the industry publication the MPI community reads more than any other. What topics were you and your peers most interested in reading about this year? Following are the stories from The Meeting Professional and MPI’s email newsletters that received the greatest online traffic in 2014. The weekly MPIpulse e-newsletter provides fresh content for industry professionals to stay up-to-date and continue learning. The biweekly MPIspotlight e-newsletter rotates between exclusive content from The Meeting Professional and valuable technology, social media and career advice. MOST POPULAR MOST POPULAR 1. Trim Your F&B Budget Without Skimping on the Experience TIPS FOR UNFORGETTABLE EVENTS 1. Should PowerPoint be Banned During Presentations? MOST POPULAR 1. Valuable Skills You Don’t List on Your Résumé 2. 10 Meeting Tech Trends for the Coming Year 2. “Meeting Planner” Ranks High on Job List 2. The Five Greatest Challenges You Face SUCCEEDING IN 2014 3. 12 Ways to Cut Event Costs, Not Quality 3. Create Healthier Meetings INTERVIEW WITH DR. DEEPAK CHOPRA 4. Five Event Contract Areas to Consider 4. Marriage Equality and the Local Economy THE BOON OF SAME-SEX MARRIAGE 5. Convention Center (Economic) Blues CREATIVE WAYS TO ATTRACT BUSINESS 6. TED Goes to Vancouver WHAT IT TOOK TO SCORE THE BIG-THINK CONFERENCE 7. Highlighting the Best 2014 RISE AWARDS RECIPIENTS 8. Breathing Easy FOOD ALLERGIES AND YOUR RESPONSIBILITY 9. The Shows Go On VALUE OF HOSTED-BUYER FORMATS 5. Restaurant Group Predicts 2014 F&B Trends 4. 10 Social Media Mistakes to Avoid 6. Five Tech Trends in Hotels’ Future 5. 7 Career Lessons World Travel Can Teach You 7. Industry Group Targets Room Block Poaching 6. Getting Past the Myths of Networking 8. Five Changes on the Way for the Hotel Industry 7. 17 Things Your LinkedIn Proϐile Should Have 9. Music Licensing to Undergo Federal Review 8. When to Take Stock of Your Career 10. Avoid These Five Networking Mistakes 10. Moving From Team Member to Leader Top d evisite R Spot 10. Ticket to Ride EXPERIMENTING WITH UBER 3. Fortune’s Top 100 Companies to Work For 9. Advice for Those Starting Out Starwood Hotels & Resorts released the new Aloha Guide mobile app (free, Android and iOS) to conveniently connect visitors with dining, entertainment and shopping options— and digital coupons—anywhere in Hawaii. NOVEMBER November 50 participants attend the first CMM program offered by both MPI and the Global Business Travel Association ELI GORIN, CMP, CMM MPI AT LARGE 66 THE MEETING PROFESSIONAL DECEMBER 2014 Dec_Feature_Year in Review.indd 66 11/25/14 5:16 PM