UH Health Center
Presenters
Floyd Robinson—Assistant Vice President
for Student Affairs-Health & Wellness,
Interim Executive Director
Lindsay Barber, MSA—Associate Director
FY16 SFAC Presentation
uh.edu/dsaes
UH Health Center
Mission
To assist students in achieving optimal mental and physical health and
well-being in order to help them achieve their academic goals.
• High Access
– multiple specialties incl. Men’s Health, Women’s Health, Psychiatry, Orthopedics, Dental
– multiple ways to schedule an appointment including phone and web https://myhealth.uh.edu
– Walk-in visits are available for convenience
• High Quality
– board-certified providers and nurses
– Accredited with AAAHC (Accreditation Association for Ambulatory Health Care)
• Low Cost
– fees for service are kept competitive and often lower than private health insurance required co-pay
uh.edu/dsaes
Supporting Strategic Initiative: Student Success
• Timely access to on-campus health services is
shown to be of significant benefit in keeping
students healthy and better able to matriculate
and achieve their academic goals
• UH Health Center serves this critical function for
our students
uh.edu/dsaes
What’s New?
• Electronic Medical Records Implemented
– Go-Live September 2nd, 2014
– Documentation and work flow streamlined
– Personal health information is secure
– Quick “check-in” with new touch screen kiosks
• Decreases patient wait times
• Average wait time= 9.63 minutes
uh.edu/dsaes
(based on P&C Report “Timestamps”10/27/2014)
What’s New?
• OpenCommunicator
– Web-based student health portal
– Schedule appointments online
– Secure messaging with Health Center staff for
greater access
– Retrieve immunization records
https://myhealth.uh.edu
Launch: November 3, 2014
uh.edu/dsaes
What’s New?
• UH Health Center Pharmacy
– 24/7 Automated Prescription Refill System
• 23% increase in utilization in 2013/2014
– Mobile App for smart phone & tablet
• Appointments
– Students are keeping their appointments
– “No show” rates are down 30% between ‘12/’13 & ‘13/’14
– Promotes personal responsibility with student’s medical care
uh.edu/dsaes
What’s to come…?
• Affordable Care Act
– More students covered by parents’ or individual
commercial health insurance plan with insurance mandate
– Currently only submit billing for UH endorsed Student
Health Insurance Plan
– Offering third-party billing submission will allow
students to utilize their own insurance for services,
creating greater access to on-campus health care
uh.edu/dsaes
What’s to come…?
• Higher volume
– With changes to billing process, demand will
increase
• Physical Space
– With higher volume, expansion is critical to allow
for increased services and providers
• Feasibility Committee
– Appointed by Dr. Walker last year
– Still active
uh.edu/dsaes
Utilization on the Rise
HEALTH CENTER UNDUPLICATED
CLIENTS
800
669
700
600
513
457
500
400
525
506
5
6
555
432
306
300
200
100
0
1
2
3
4
Week (beginning 08/25/2014)
Unduplicated Client= Experienced at least one clinical encounter during fiscal year
*Week 2= “Go Live” week for EMR.
uh.edu/dsaes
7
8
Campus Involvement
•
•
•
•
•
Free breast cancer, diabetes and HIV screenings throughout year
World Aids Day
Cougar Preview Resource Fair
College of Technology Resource Fair
Fall Family Weekend, Free Flu Shots for Students & Giveaways
(2013=73 free immunizations, 2014=112 free immunizations)
•
•
•
•
•
•
•
•
•
•
•
Depression Screening
Cougar Resource Fair
National Night Out
Week of Welcome Open House
International Student Orientation
Cullen Oaks Move-in Resource Table
New Faculty and Staff Orientations
Science and Research Graduate Students presentation
Law Center Orientations
Student Housing and Residential Life Resource Fair
Health & Wellness Week
uh.edu/dsaes
Income
Income
Approved Budget for
2013-2014
Actual
for 2013-2014
Approved Budget for
2014-2015
Projected Actual for
2014-2015
Budget Requested for 20152016
Sales & Services
Income
953,876.80
863,966.09
1,025,224.60
887,800.00
887,800.00
Prescription & Over
the Counter Sales
560,000.00
614,585.95
600,000.00
630,000.00
630,000.00
Attendant Care
Services
300,000.00
75,141.87
300,000.00
76,000.00
76,000.00
1,813,876.80
1,553,697.91
1,993,152.00
1,593,800.00
1,593,800.00
Total Income
uh.edu/dsaes
Expenses
Expenses
Salaries and Wages
Approved Budget
for 2013-2014
Actual
for 2013-2014
Approved Budget for 20142015
Projected Actual for
2014-2015
Budget Requested for
2015-2016
1,764,982.00
1,957,807.08
2,239,059.18
1,975,000.00
2,075,000.00
Fringe Benefits
400,300.00
518,656.63
569,351.33
520,218.00
520,218.00
Other Expenses
457,470.00
872,997.61
724,764.30
834,700.00
739,900.00
2,622,752.00
3,349,461.32
3,533,174.81
3,329,918.00
3,335,118.00
Total Expenses
FY14 Fund 3049 Addition to Fund Equity
uh.edu/dsaes
234,446.56
Importance of Student Fee
• Student fees received by UH Health Center:
– enable students to receive care from boardcertified physicians who provide high quality
primary care health services
– Allows fees-for-service to be kept low to facilitate
access to care for students
– Allows UH Health Center to move forward in the
ever-changing healthcare environment and give
students the best medical care
uh.edu/dsaes
Questions?
uh.edu/dsaes