simple example: Someone at some point thought up that PowerPoint presentations were too long and they just came up with the idea, “You know what? Let’s just do 20 seconds for each slide, how many slides would be useful? Well . . . if a person can’t explain what is really relevant in 20 slides they’re not worth their salt, so let’s do 20 slides, 20 seconds each.” And PechaKucha was born. Now that was creative. All of the rest is craftsmanship though, everyone can apply PechaKucha, and I don’t think that applying PechaKucha is necessarily being creative or has anything really to do with meeting design but it does have to do with improving meeting processes. “What I hope is that people get inspired by [the book] to see that there are so many opportunities to make meetings more effective.” What are the elements that make a successful meeting designer? The irst, and most important, is a sound dose of common sense. You have to be able to take what people say and determine the real truth. The ability then to connect that with stuff in the outside world is essential. I think you also have to be very curious as a meeting designer. You have to be curious constantly about what is happening around you in society—a bit like a good investigative journalist. I think you have to have a good sense of the relationship between form and content. If your client wants to do something with a certain bit of content, you have to have some idea of how that content can translate into some sort of form and preferably something else other than just a monologue or a presentation, so you have to have an idea of what you can do in terms of forms with groups of people. That’s the basic material that you work with—groups of people— that’s your clay or your paint or whatever it is. I think the journalist approach, the common sense and the applied art are all really essential. You can’t design meetings if you don’t have those. – Mike van der Vijver 5 PRINCIPLES OF MEETING DESIGN The following principles are identified in MPI’s comprehensive Meeting Design toolkit, which includes how-to documents, worksheets, a case study, education on the formats and phases and much more. The toolkit debuts at IncentiveWorks, Aug. 19-21, and will be available to MPI members at no cost at www.mpiweb.org/FOM. BY J O H N N AW N ASSESSMENT & EVALUATION Set clear, measurable goals before you begin designing your meeting so that afterwards, you can determine your ROI. Assessment and evaluation are bookends that give meaning to all other meeting elements. Without these, other fundamentals will be at risk or fail. EXPERIENCE Ready to define your own meeting design? Andrea Driessen’s column online at http://mpi.to/Aug Design offers some unique ideas for breaking away from traditional meeting formats, whether you have five attendees or 5,000. The Right Ingredients What cooking What’s your favorite part of the meeting school can teach design process? us about meeting What I really like is to dive into the condesign. Check out tent and get a real understanding about more online at http://mpi.to/Aug what is it about the content that the meetCookery. ing owner wants to accomplish. What sort of change should happen in the course of the meeting? How should it transform the participants? I also very much like the part where as the meeting designer you have to come up with the forms and formats for the meeting, and I like presenting the programs or facilitating—so actually getting the chance to work hands-on with the group of people for whom you created the content. Design a meeting with the participant in mind—not just in selling a product or providing a service, but also in creating a meaningful and memorable experience. The world is awash in bad design. Meetings are no exception. DISTRIBUTED LEARNING Provide people the info they need to know when they need to know it in a manner that’s convenient for them. The top two reasons people attend meetings are the educational programs and the networking. It’s really all about knowledge retention and transfer. COLLABORATION Tap into the collective intelligence of the group to better understand its needs, generate new ideas, determine best solutions and put plans into action. One of the key reasons people meet is to address some goal, challenge or problem. And in that pursuit, the wisdom of the crowd is an invaluable resource. MEANINGFUL ENGAGEMENT Connect with other people, physically, intellectually and especially emotionally. Emotionally engaged people perform better and have higher job satisfaction. Meetings should not be impersonal affairs during which strangers are thrown together and left to fend for themselves. Download MPI’s Meeting Design toolkit at www.mpiweb.org/FOM, available August 20. The Meeting Design toolkit was supported by PSAV, Jumeirah Hotels & Resorts, Omni Hotels & Resorts and the MPI Foundation. Originally published in the August 2013 edition of MPI's "The Meeting Professional" magazine. 20 THE MEETING PROFESSIONAL AUGUST 2013 Aug_Lobby_Featurette 1.indd 20 7/5/13 10:40 AM