Facilitated by: Cheryl Marshall, Keith Wurtz, and Michelle Riggs

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Facilitated by:
Cheryl Marshall, Keith Wurtz, and Michelle Riggs
WHY CONDUCT A CLIMATE
ASSESSMENT?

To improve the environment for working
and learning on campus

Facilitate ongoing improvement and
organizational change

Identify needs and strengths

Provide a baseline
NEXT STEPS…
 Share results
Dialogue
Feedback
Recommended Actions
 Inform decision making and planning
 Work together to address challenges and
create a positive work environment
FOR YOUR CONSIDERATION

What strikes you as positive?
 What accounts for this and how can we continue?

Identify areas for improvement:
 Discuss strategies.
 Be a part of the solution.

What stands out overall?
FIVE THEMES

Outcomes Assessment

Inclusiveness

Planning and Program Review

Shared Governance

Resources
LIMITATIONS
 Self-selection
 Low response
bias
rates
160
154
140
120
100
103
80
60
70
40
40
35
20
15
0
6
15
Managers
FT Faculty
PT Faculty
Employees (N)
Managers
Classified
Classified
Respondents (S)
Full-time
Faculty
Part-time
Faculty
Total
N
S
%
N
S
%
N
S
%
N
S
%
N
S
%
15
15
100.0
103
40
38.9
70
35
50.0
152
6
0.04
340
96
28.2
STRENGTHS
 Job Satisfaction
 Job Expectations
 Respect
 Diversity
 Resources Support Student Learning
 Outcomes Assessment is Ongoing
JOB SATISFACTION
Overall, I am satisfied in my work at Crafton
80%
70%
67%
60%
60%
59%
50%
40%
33%
30%
20%
15%
10%
0%
0%
10%
Strongly Disagree
18%
13%
7% 9%
9%
Disagree
Managers
Agree
Faculty
Classified
Strongly Agree
JOB EXPECTATIONS
I know what is expected of me in my job
80%
70%
71%
60%
63%
50%
44%
40%
38%
30%
29%
20%
20%
10%
0%
0%
6% 8%
Strongly Disagree
0%
11%
10%
Disagree
Managers
Agree
Faculty
Classified
Strongly Agree
RESPECT
I am personally treated with respect
80%
70%
60%
59%
60%
50%
49%
40%
30%
26%
20%
10%
20%
13% 11% 13%
0%
Strongly Disagree
14%
7%
13%
Disagree
Managers
15%
Agree
Faculty
Classified
Strongly Agree
DIVERSITY
Diversity contributes to everyone’s success at CHC
80%
70%
60%
50%
47%
40%
53%
48%
42%
45%
39%
30%
20%
10%
0%
0% 0% 9%
Strongly Disagree
12%
0%
3%
Disagree
Managers
Agree
Faculty
Classified
Strongly Agree
STUDENT LEARNING
The distribution of financial resources at CHC
supports student learning
80%
70%
70%
69%
60%
58%
50%
40%
30%
25%
20%
10%
0%
8%
11%
Strongly Disagree
15% 17% 15%
8% 0%
Disagree
Managers
Agree
Faculty
Classified
4%
Strongly Agree
OUTCOMES ASSESSMENT
At Crafton, assessment
of SLO/SAOs is ongoing
97%
Agree
SLO/SAOs are considered
in program review and
annual planning
94%
Agree
OPPORTUNITIES FOR
IMPROVEMENT
 Recognition
 Workload
 Resource Allocation
 Communication
 Decision Making
 Shared-Governance
RECOGNITION

53% of staff, 43% of faculty, and 33% of
managers do not feel they receive
appropriate recognition for good work
70%
60%
50%
53%
40%
30%
43%
33%
20%
10%
0%
Managers
Faculty
Classified
IN THEIR OWN WORDS…
“There is currently no incentive to work hard and
contribute creatively to the college, so most people just
do the bare minimum instead of thinking proactively
and investing themselves in the campus”
“Often in my area, ideas are dismissed by managers or
never pursued by the managers, which leaves the staff
feeling like taking the time and energy to come up with
creative solutions is a waste of time”
“I would love to see the school reward creativity,
initiative, dedication, and ability. We need hope or we'll
slip into despair and become old and crusty”
WORKLOAD
There is a fair allocation of work in my area
100%
90%
80%
80%
70%
66%
60%
34%
50%
40%
66%
30%
20%
34%
20%
10%
0%
Disagree
Managers
Agree
Faculty
Classified
FACULTY
AREAS OF CONCERN

85% of the faculty feel pressure to
accomplish too many tasks and priorities

85% of the faculty respondents do not
feel they have enough time
to complete tasks and
meet deadlines
IN THEIR OWN WORDS…
“We DO NOT have enough faculty and staff to help
“everyone” carry out the massive amounts of
paperwork, committee work, and responsibilities that
need and deserve a lot more attention”
RESOURCE ALLOCATION

Employees feel the allocation of resources from
the District to Crafton is neither adequate (80%)
nor equitable (78%)
80%
70%
60%
50%
40%
40%
44%
40%
34%
30%
20%
20% 21%
10%
0%
0%
Strongly Disagree
Disagree
Adequate
Agree
Equitable
1%
Strongly Agree
WE DON’T KNOW OR
HAVE NO OPINION

48% of the respondents indicated that
they have no opinion or do not know if:
 CHC regularly evaluates its financial management
processes and uses the results of the evaluation for
improvement.
 The purpose of the funding sought by the Office of
Resource Development (i.e. Foundation) is aligned
with the Educational Master Plan and goals of the
college.
UNDERSTANDING THE
PROCESS

80% of faculty respondents do not find
the annual process of prioritizing
objectives easy to understand.

74% of faculty respondents do not find
the District Resource Allocation Model
easy to understand.
COMMUNICATION

70% of the respondents do not agree that
communication and understanding among
faculty, classified staff, and managers is
sufficient.
Agree
30%
Disagree
70%
SATISFACTION WITH
COMMITTEE COMMUNICATION
Respondents Positively Rated Communication
On Committee Self-Evaluations:
 94%
Within Committee
 85%
From Committee to Constituencies
 80%
From Constituencies to Committee
 80%
From Committee to Campus
DECISION-MAKING
83% of the respondents agreed or strongly
agreed that Mangers exercise a substantial voice
during decision-making processes
100%
90%
80%
70%
83%
60%
50%
40%
30%
20%
10%
0%
Managers
Faculty
Classified
DECISION-MAKING
81% of the respondents agree or strongly agreed
that Faculty exercise a substantial voice during
decision-making processes
100%
90%
80%
70%
83%
81%
Managers
Faculty
60%
50%
40%
30%
20%
10%
0%
Classified
DECISION-MAKING
46% of the respondents agreed or strongly
agreed that Classified staff exercise a substantial
voice during decision-making processes
100%
90%
80%
70%
83%
81%
60%
50%
46%
40%
30%
20%
10%
0%
Managers
Faculty
Classified
SHARED GOVERNANCE
PARTICIPATION
Number of Shared Governance Committees
25%
54%
13%
77%
13%
62%
33%
20%
Manager
3%
Faculty
None
1
2 or more
Classified
I have the opportunity to participate
meaningfully in decision-making
70%
64%
60%
56%
50%
40%
50% 50%
44%
36%
30%
Agree
Disagree
20%
10%
0%
None
1
2 or more
Number of Shared-Governance Committees
you served on during 2009-10
IN THEIR OWN WORDS…
“Shared governance is improving”
“No one really works together even though we go to
committees out of requirement”
“While (managers) have made opportunities for classified staff
to participate and sit on committees, many are unable to do so
because of workloads and/or schedules”
“The presence of any classified staff member is more of a
token than actual member”
“As a classified staff member, I have little, if anything, to offer
to these committees”
CLASSIFIED STAFF WHO SERVE ON
SHARED-GOVERNANCE COMMITTEES
Overall, I am satisfied
with shared governance
at Crafton.
80%
70%
38%
1 or more
Committee
60%
69%
62%
50%
40%
62%
0 Committees
30%
38%
31%
20%
10%
0%
0 committees
Disagree
1 or more
committees
Agree
CLASSIFIED STAFF WHO SERVE ON
SHARED-GOVERNANCE COMMITTEES
Overall, planning and
decision-making
processes at Crafton are
collaborative
Overall, I am satisfied
with the planning and
decision-making
processes at Crafton.
80%
80%
70%
70%
67%
60%
50%
40%
53%
50%
47%
30%
40%
33%
20%
10%
10%
0%
0%
Disagree
1 or more
committees
Agree
50% 50%
30%
20%
0 committees
69%
60%
31%
0 committees
Disagree
1 or more
committees
Agree
CLASSIFIED STAFF WHO SERVE ON
SHARED-GOVERNANCE COMMITTEES
Overall, I feel wellinformed about
important issues facing
the college
Overall, I am satisfied
with the resource
allocation processes at
Crafton.
90%
90%
80%
80%
70%
60%
77%
71%
60%
50%
50%
40%
40%
30%
30%
20%
29%
10%
23%
0%
82%
70%
63%
38%
20%
18%
10%
0%
0 committees
Disagree
1 or more
committees
Agree
0 committees
Disagree
1 or more
committees
Agree
CLASSIFIED STAFF
WHO SERVE ON COMMITTEES
100% Agree or Strongly Agree:

I feel comfortable contributing ideas.

My ideas are treated with respect,
whether or not others agree with them.

I have had sufficient opportunities to
provide input into committee
recommendations.
TELL US WHAT YOU THINK…
 Additional questions/
comments
 Thoughts
 Suggestions for improvement
RECOGNITION
Do not receive appropriate recognition for good work
70%
60%
53%
50%
43%
40%
30%
33%
20%
10%
0%
Managers
Faculty
Classified
WORKLOAD
There is a fair allocation of work in my area
100%
90%
80%
80%
70%
66%
60%
34%
50%
40%
66%
30%
20%
10%
34%
20%
0%
Disagree
Managers
Agree
Faculty
Classified
RESOURCE ALLOCATION

From the District to Crafton is adequate (20%)

From the District to Crafton is equitable (22%)
80%
70%
60%
50%
40%
40%
44%
40%
34%
30%
20%
20% 21%
10%
0%
0%
Strongly Disagree
Disagree
Adequate
Agree
Equitable
1%
Strongly Agree
COMMUNICATION
Communication and understanding among
Managers, Faculty, and Staff is sufficient
70%
Disagree
SHARED GOVERNANCE
Overall, I am satisfied
with shared governance
at Crafton.
80%
70%
38%
1 or more
Committee
60%
62%
50%
40%
30%
62%
0 Committees
69%
38%
31%
20%
10%
0%
0 committees
Disagree
1 or more
committees
Agree
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