Facilitated by: Cheryl Marshall, Keith Wurtz, and Michelle Riggs WHY CONDUCT A CLIMATE ASSESSMENT? To improve the environment for working and learning on campus Facilitate ongoing improvement and organizational change Identify needs and strengths Provide a baseline NEXT STEPS… Share results Dialogue Feedback Recommended Actions Inform decision making and planning Work together to address challenges and create a positive work environment FOR YOUR CONSIDERATION What strikes you as positive? What accounts for this and how can we continue? Identify areas for improvement: Discuss strategies. Be a part of the solution. What stands out overall? FIVE THEMES Outcomes Assessment Inclusiveness Planning and Program Review Shared Governance Resources LIMITATIONS Self-selection Low response bias rates 160 154 140 120 100 103 80 60 70 40 40 35 20 15 0 6 15 Managers FT Faculty PT Faculty Employees (N) Managers Classified Classified Respondents (S) Full-time Faculty Part-time Faculty Total N S % N S % N S % N S % N S % 15 15 100.0 103 40 38.9 70 35 50.0 152 6 0.04 340 96 28.2 STRENGTHS Job Satisfaction Job Expectations Respect Diversity Resources Support Student Learning Outcomes Assessment is Ongoing JOB SATISFACTION Overall, I am satisfied in my work at Crafton 80% 70% 67% 60% 60% 59% 50% 40% 33% 30% 20% 15% 10% 0% 0% 10% Strongly Disagree 18% 13% 7% 9% 9% Disagree Managers Agree Faculty Classified Strongly Agree JOB EXPECTATIONS I know what is expected of me in my job 80% 70% 71% 60% 63% 50% 44% 40% 38% 30% 29% 20% 20% 10% 0% 0% 6% 8% Strongly Disagree 0% 11% 10% Disagree Managers Agree Faculty Classified Strongly Agree RESPECT I am personally treated with respect 80% 70% 60% 59% 60% 50% 49% 40% 30% 26% 20% 10% 20% 13% 11% 13% 0% Strongly Disagree 14% 7% 13% Disagree Managers 15% Agree Faculty Classified Strongly Agree DIVERSITY Diversity contributes to everyone’s success at CHC 80% 70% 60% 50% 47% 40% 53% 48% 42% 45% 39% 30% 20% 10% 0% 0% 0% 9% Strongly Disagree 12% 0% 3% Disagree Managers Agree Faculty Classified Strongly Agree STUDENT LEARNING The distribution of financial resources at CHC supports student learning 80% 70% 70% 69% 60% 58% 50% 40% 30% 25% 20% 10% 0% 8% 11% Strongly Disagree 15% 17% 15% 8% 0% Disagree Managers Agree Faculty Classified 4% Strongly Agree OUTCOMES ASSESSMENT At Crafton, assessment of SLO/SAOs is ongoing 97% Agree SLO/SAOs are considered in program review and annual planning 94% Agree OPPORTUNITIES FOR IMPROVEMENT Recognition Workload Resource Allocation Communication Decision Making Shared-Governance RECOGNITION 53% of staff, 43% of faculty, and 33% of managers do not feel they receive appropriate recognition for good work 70% 60% 50% 53% 40% 30% 43% 33% 20% 10% 0% Managers Faculty Classified IN THEIR OWN WORDS… “There is currently no incentive to work hard and contribute creatively to the college, so most people just do the bare minimum instead of thinking proactively and investing themselves in the campus” “Often in my area, ideas are dismissed by managers or never pursued by the managers, which leaves the staff feeling like taking the time and energy to come up with creative solutions is a waste of time” “I would love to see the school reward creativity, initiative, dedication, and ability. We need hope or we'll slip into despair and become old and crusty” WORKLOAD There is a fair allocation of work in my area 100% 90% 80% 80% 70% 66% 60% 34% 50% 40% 66% 30% 20% 34% 20% 10% 0% Disagree Managers Agree Faculty Classified FACULTY AREAS OF CONCERN 85% of the faculty feel pressure to accomplish too many tasks and priorities 85% of the faculty respondents do not feel they have enough time to complete tasks and meet deadlines IN THEIR OWN WORDS… “We DO NOT have enough faculty and staff to help “everyone” carry out the massive amounts of paperwork, committee work, and responsibilities that need and deserve a lot more attention” RESOURCE ALLOCATION Employees feel the allocation of resources from the District to Crafton is neither adequate (80%) nor equitable (78%) 80% 70% 60% 50% 40% 40% 44% 40% 34% 30% 20% 20% 21% 10% 0% 0% Strongly Disagree Disagree Adequate Agree Equitable 1% Strongly Agree WE DON’T KNOW OR HAVE NO OPINION 48% of the respondents indicated that they have no opinion or do not know if: CHC regularly evaluates its financial management processes and uses the results of the evaluation for improvement. The purpose of the funding sought by the Office of Resource Development (i.e. Foundation) is aligned with the Educational Master Plan and goals of the college. UNDERSTANDING THE PROCESS 80% of faculty respondents do not find the annual process of prioritizing objectives easy to understand. 74% of faculty respondents do not find the District Resource Allocation Model easy to understand. COMMUNICATION 70% of the respondents do not agree that communication and understanding among faculty, classified staff, and managers is sufficient. Agree 30% Disagree 70% SATISFACTION WITH COMMITTEE COMMUNICATION Respondents Positively Rated Communication On Committee Self-Evaluations: 94% Within Committee 85% From Committee to Constituencies 80% From Constituencies to Committee 80% From Committee to Campus DECISION-MAKING 83% of the respondents agreed or strongly agreed that Mangers exercise a substantial voice during decision-making processes 100% 90% 80% 70% 83% 60% 50% 40% 30% 20% 10% 0% Managers Faculty Classified DECISION-MAKING 81% of the respondents agree or strongly agreed that Faculty exercise a substantial voice during decision-making processes 100% 90% 80% 70% 83% 81% Managers Faculty 60% 50% 40% 30% 20% 10% 0% Classified DECISION-MAKING 46% of the respondents agreed or strongly agreed that Classified staff exercise a substantial voice during decision-making processes 100% 90% 80% 70% 83% 81% 60% 50% 46% 40% 30% 20% 10% 0% Managers Faculty Classified SHARED GOVERNANCE PARTICIPATION Number of Shared Governance Committees 25% 54% 13% 77% 13% 62% 33% 20% Manager 3% Faculty None 1 2 or more Classified I have the opportunity to participate meaningfully in decision-making 70% 64% 60% 56% 50% 40% 50% 50% 44% 36% 30% Agree Disagree 20% 10% 0% None 1 2 or more Number of Shared-Governance Committees you served on during 2009-10 IN THEIR OWN WORDS… “Shared governance is improving” “No one really works together even though we go to committees out of requirement” “While (managers) have made opportunities for classified staff to participate and sit on committees, many are unable to do so because of workloads and/or schedules” “The presence of any classified staff member is more of a token than actual member” “As a classified staff member, I have little, if anything, to offer to these committees” CLASSIFIED STAFF WHO SERVE ON SHARED-GOVERNANCE COMMITTEES Overall, I am satisfied with shared governance at Crafton. 80% 70% 38% 1 or more Committee 60% 69% 62% 50% 40% 62% 0 Committees 30% 38% 31% 20% 10% 0% 0 committees Disagree 1 or more committees Agree CLASSIFIED STAFF WHO SERVE ON SHARED-GOVERNANCE COMMITTEES Overall, planning and decision-making processes at Crafton are collaborative Overall, I am satisfied with the planning and decision-making processes at Crafton. 80% 80% 70% 70% 67% 60% 50% 40% 53% 50% 47% 30% 40% 33% 20% 10% 10% 0% 0% Disagree 1 or more committees Agree 50% 50% 30% 20% 0 committees 69% 60% 31% 0 committees Disagree 1 or more committees Agree CLASSIFIED STAFF WHO SERVE ON SHARED-GOVERNANCE COMMITTEES Overall, I feel wellinformed about important issues facing the college Overall, I am satisfied with the resource allocation processes at Crafton. 90% 90% 80% 80% 70% 60% 77% 71% 60% 50% 50% 40% 40% 30% 30% 20% 29% 10% 23% 0% 82% 70% 63% 38% 20% 18% 10% 0% 0 committees Disagree 1 or more committees Agree 0 committees Disagree 1 or more committees Agree CLASSIFIED STAFF WHO SERVE ON COMMITTEES 100% Agree or Strongly Agree: I feel comfortable contributing ideas. My ideas are treated with respect, whether or not others agree with them. I have had sufficient opportunities to provide input into committee recommendations. TELL US WHAT YOU THINK… Additional questions/ comments Thoughts Suggestions for improvement RECOGNITION Do not receive appropriate recognition for good work 70% 60% 53% 50% 43% 40% 30% 33% 20% 10% 0% Managers Faculty Classified WORKLOAD There is a fair allocation of work in my area 100% 90% 80% 80% 70% 66% 60% 34% 50% 40% 66% 30% 20% 10% 34% 20% 0% Disagree Managers Agree Faculty Classified RESOURCE ALLOCATION From the District to Crafton is adequate (20%) From the District to Crafton is equitable (22%) 80% 70% 60% 50% 40% 40% 44% 40% 34% 30% 20% 20% 21% 10% 0% 0% Strongly Disagree Disagree Adequate Agree Equitable 1% Strongly Agree COMMUNICATION Communication and understanding among Managers, Faculty, and Staff is sufficient 70% Disagree SHARED GOVERNANCE Overall, I am satisfied with shared governance at Crafton. 80% 70% 38% 1 or more Committee 60% 62% 50% 40% 30% 62% 0 Committees 69% 38% 31% 20% 10% 0% 0 committees Disagree 1 or more committees Agree