District Operations Planning and Program Review Priorities: Final List Approved by the Chancellor, August 11, 2010 Note: Performed prioritization at the Objectives level, without regard for any resources required. That ensured integration of Objectives that do not require resources, and ensured that improvement needs drove resources rather than vice versa. Available funding will then determine how far down the Objectives list the resource requests can be fulfilled. Partial fulfillment of a relatively large resource request is permissible, to broaden the impact of available funds while still honoring the work of setting priorities. Chancellor's Approval 1 2 3 4 5 6 7 Steering Area Comm Rec 1 HR 2 DETS FS DETS 4 5 FS HR 6 DETS 7 FS 8 9 10 6.1.1 1.1.1 2.3.2 None Purchase new press Monthly cell phone or stipend - No means of contacting custodial staff during business hours. Tech 3.1 Redesign the DCS Helpdesk. 3.1.1 Fac HR 1.1 2.1 Establish a means for client event setup requests Hire a full-time Risk Manager (Health and Safety) 1.1.1 2.1.2 Presidium, User Committees, DETS Ongoing Managers None Salary and Benefits Ongoing DE 1.1 1.1 Identify District and campus level infrastructure needs - identify hardware, software, 1.1.1 technical support, and ancillary material & resources Payroll Training - Payroll training on procedures, policies and deadlines; if 1.1.1 necessary have one-on-one training with areas that need additional training. Payroll will provide more individual training and group training to maintain a professional working relationship between the department, co-workers and employees. None Pay DETS Managers, User Committes, P2S Information Costs - Printed materials, personnel to email interested parties, personnel to create web-page 2.1 Disseminate Fiscal Services Information - Disseminate information via email, printed material and the District web-site 2.1.1 11 12 HR FS HR Proc 4.1 1.2 Evaluate Recruiting and Hiring Improve Communications and Customer Service - Utilize open and businessappropriate communications to facilitate trust-building, positive working relationships, and an improved end-user experience. 4.1.1 1.2.1 None Customer Service Training - One training for each staff member on customer service. DETS Tech 2.4 1.1 Nexus, STSS, and 2 Telco Specialists Training Costs - Facilities, training materials, personnel time. Ongoing Acct Upgrade curretn IP telephony system to provide for the lastest in call accounting and emergency services Training Opportunities - Hold annual workshops in accounting/accounts payable processes. Specialized training by department or topic will be provided upon request. 2.4.1 FS DETS Tech 2.2 Review, update and/or create the District Security Policy 2.2.1 4.1 Assign Personnel - Assign personnel to collect log book data and create survey templates in order to successfully implement all Effectiveness Measures used to guage progress. 4.1.1 DETS Managers, CISOA Online Community Analysis Costs - Personnel to college log book data, create surveys and upload, analyze data. Ongoing FS DETS Admin 2.3 Staff Development - staff must be trained to understand, work with, and accept the structures surrounding standardization of project management processes. 2.3.1 FS Proc 1.1 Expand Information Resources - Improve and expand self-help resources, documentation, and trainin available to end users in order to increase consistency in information given to end users and to encourage continuous learning for staff and faculty. FS Pay 2.1 FS Fac 2.2 14 15 16 Acct $350,000 $0 600 $0 UnitPri AreaPri Comment Status 1 2 1 1 Funds already identified 5 Pol Dec Lead Only Completed Completed Completed - Lead has a stipend 1 Completed 2 Funds already identified $95,000 $0 1 1 1 3 Time and effort only for year one 800 $0 1 1 1 4 Time and effort only for year one Completed Ongoing Compl 6 Completed - New form implemented Position will now be recruited and staffed in Fiscal Services Ongoing - funds identified from bond monies Three training sessions held. Continue scheduling as needed. Ongoing $0 $0 2 7 Completed One-time $2,000 $0 1 2 4 3 Ongoing Completed on 3/3/11 4 5 Funds already identified In progress $0 $0 1 4 Working on training materials with target deadline of 3/31/11 2 6 Time and effort only for year one In progress $0 $0 2 2 Indicators determined. First reports scheduled for April 2011. None 1 7 Time and effort only for year one With District Assembly for final review. 1.1.1 None 1 5 Completed Newsletter by email - A monthly payroll announcement in the Fiscal Services Newsletter. 2.1.1 Monthly letter 2 6 Announcements made through Dollars and Sense as changes occur; i.e. FICS and FIT/SIT tax table changes in 2011. Identify and plan solutions for possible problems over transition period anticipated in July 2010 when currrent facilities Supervisor retires. Permissions Maintenance - Datatel system users must be provided proper access to the system to be able to effectively do their jobs. Implement structured project management Publicize provided opportunities - system users need to be advaised of new and updated systems so they know what is available for use Human Resources Standard Operating Procedures Manual 2.2.1 None 4 8 Completed 1.4.1 None 4 8 Time and effort only for year one Pending 2.1.1 1.3.1 None None 2 2 9 Time and effort only for year one 10 Time and effort only for year one 5.1.1 Printing costs for the employee handbook None None 1.1.1 Ongoing Ongoing 19 20 21 20 22 DETS Admin 26 Yr1 Cost Yr1 Sav 18 19 24 25 Campus Training - Supplies (paper, Ongoing refreshments) $200 per session ongoing every 6 months, an annual total of $800 Acct 15 23 One-time One-time FS 14 21 22 Res Type Develop and implement hardware and software standards for network infrastructure 2.1.1 13 18 Yr1 Res Desc Finalize the 2009-2010 District Staffing Plan Four color press Explore options for addressing staffing and equipment needs - If there is no longer a supervisor position, then some sort of custodial support needs to be available during business hours. This may require schedule change and/or additional parttime staff. 2.1 13 17 Res # 6.1 1.1 2.3 DETS Tech 12 16 Obj # Obj Desc HR Print Fac 3 8 10 11 Unit 23 24 DETS DETS 25 HR 26 27 FS DETS 28 1.4 Admin Admin 2.1 1.3 HR 5.1 Fac Tech 2.1 3.2 Document established Facilities Operating Procedures Establish committees to facilitate user involvement with technology and support initiatives 2.1.1 3.2.1 Ongoing One-time 0 $5,000 $0 $0 2 3 2 3 9 11 Time and effort only for year one In progress In progress In process - draft due currently Data in the process of being compiled Done Chancellor's Approval 27 28 29 30 31 32 Steering Area Unit Comm Rec 29 DETS DE DETS Tech Res Type 3.1 2.3 Identify potential services that can meet the DE constituents' needs Establish mechanisms that will aid in the identification and prevention of abuse in SBCCD networks and computer systems 3.1.1 2.3.1 None Dell, Fortinet, Campus Tech Directors, STSS Ongoing Yr1 Cost Yr1 Sav UnitPri AreaPri Comment Status 1 3 12 Time and effort only for year one 13 Time and effort only for year one In progress Policy and Admin Procedures crafted. Will be discussed by DETS Executive Comimttee on 12/10/10 and forward to District Assembly FS Acct 3.1 Create Method of Submitting Suggestions - Formulate different methods of communicating new ideas/suggestions to Fiscal Services on improving services. One staff member will be designated as the contact person for Fiscal Services "suggestions" correspondence to ensure proper receipt and consideration. 3.1.1 Input Costs - Personnel to set up and monitor suggestion boxes, survey submissions, maintain website, create materials Ongoing $0 $0 1 10 No planning on proceeding with this. FS Proc 2.1 Improve Contract Process - Seek and advocate for additional and explanded efficiencies with developing and processing contracts at the colleges and District's departments 2.1.2 Job Specific Training - Training for the Project Analyst in contracts, insurance, and community college business services best practices. Ongoing $1,000 $50,000 2 11 AP 6340 revised to reinforce the District's ability to ratify contracts under bid threshold limit with Board delegation of authority to Chancellor FS Proc 2.2 Improve Requisition Process - Seek and advocate for additional and improved efficiencies in the processing and approval of purchase requisitions. 2.2.2 Job-Specific Training - Training for the Purchasing Agent and the Purchasing Technician on best practices in purchasing, asset management, and vendor management. Ongoing $1,000 $50,000 2 12 Ongoing. Individuals have received continued County training. FS Proc 2.1 Improve Contract Process - Seek and advocate for additional and explanded efficiencies with developing and processing contracts at the colleges and District's departments 2.1.3 Association Membership membership for the Project Analyst to join an industry-specific association Ongoing $200 $50,000 2 13 Completed FS Proc 2.2 Improve Requisition Process - Seek and advocate for additional and improved efficiencies in the processing and approval of purchase requisitions. 2.2.3 Association Membership membership for the Purchasing Agent and the Purchasing Technician to join the California Association of Public Procurement Officers Ongoing $500 $50,000 2 14 Completed DETS Tech 3.3 Presidium, All DCS Employees, User Communities MS Project Server - Implement MS Project Server to allow more collaboration Ongoing 3 14 Time and effort only for year one Pending 2.2 Create FAQs and Quick tips to better train the user to deal with minor and frequently occuring issues Assistive Technology - Obtain, implement, and train on assistive technologies in support of a structured project management methodology. 3.3.1 DETS Admin One-time $0 $0 3 15 Time and effort only for year one Not yet started DETS Admin 2.2 Assistive Technology - Obtain, implement, and train on assistive technologies in support of a structured project management methodology. 2.2.2 Project Database - Purchase a commercial project management software and eliminate custom written access database. One-time $350 $0 3 16 Will be purchased with existing DCS funds. Not yet started DETS Admin 1.1 Provide user training 1.1.2 DETS DE 5.2 Create training plan for DE staff 5.2.1 DETS Admin 1.1 Provide user training 1.1.1 Video Camera - to capture training One-time sessions Training Funds - Dedicated funds Ongoing for training of DE staff Class Setup - Need moveable One-time classroom infrastructure to allow for setting up classes in various venues. DETS Admin 1.2 Provide current documentation 1.2.1 FS 1.2 Communicate with clientele 1.2.1 32 33 34 35 36 2.2.1 37 36 38 37 39 40 39 41 40 42 41 43 42 43 44 45 46 47 48 49 44 45 46 47 48 49 50 51 50 52 51 Yr1 Res Desc 31 34 38 Res # 30 33 35 Obj # Obj Desc 53 Fac Documentation Specialist - Hire a doucment writer None Ongoing $2,500 $0 1 17 Not yet started $0 $0 3 18 Not yet started $25,000 $0 1 19 Not yet started $40,000 $0 3 20 Time and effort only for year one Not yet hired 2 15 Not planning on proceeding with this resource allocation. Possible purchase in April 2011 - FS Proc 2.2 Forklift - Procure used forklift. One-time $10,000 $5,000 2 16 DE DE DE DE DE DE DE DE 3.2 3.2 4.1 5.1 4.2 4.3 4.3 3.2 Improve Requisition Process - Seek and advocate for additional and improved efficiencies in the processing and approval of purchase requisitions. Integrate technology that supports DE strategic vision Integrate technology that supports DE strategic vision Identify training opportunities for DE Faculty and Staff Identify training areas related to DE Professional development plan for DE faculty & staff Develop web-based training modules Develop web-based training modules Integrate technology that supports DE strategic vision 2.2.4 DETS DETS DETS DETS DETS DETS DETS DETS 3.2.2 3.2.3 4.1.1 5.1.1 4.2.1 4.3.1 4.3.2 3.2.1 Hardware Software None None None Software Hardware Staffing - Staffing to support expanded DE services at District and college levels Ongoing Ongoing $0 $0 $0 $0 One-time One-time Ongoing $0 $0 $0 $0 $0 $0 2 2 1 2 1 1 1 2 21 22 23 24 25 26 27 28 DETS DE 1.2 Integrate online student services into DE and traditional courses 1.2.1 Hardware - District wide solutions Ongoing that may be used by campus faculty & staff in support of online student services $0 $0 2 29 Time and effort only for year one Time and effort only for year one Time and effort only for year one Time and effort only for year one Time and effort only for year one Time and effort only for year one Time and effort only for year one Time and effort only for year one Time and effort only for year one Pending Pending Pending Pending Pending Software purchased Hardware purchased Not yet started Not yet started Chancellor's Approval 52 53 54 55 56 57 58 59 60 Steering Area Unit Comm Rec DETS DE Obj # Obj Desc Res # Yr1 Res Desc 1.2 Integrate online student services into DE and traditional courses 1.2.2 Software - District wide solutions Ongoing that may be used by campus faculty & staff in support of online student services $0 $0 2 30 Time and effort only for year one Not yet started DETS DE 2.1 Develop a staffing matrix 2.1.1 Recruiting & hiring of DE Staff based on staffing matrix, funds to hire additional DE staff to support our services $0 $0 1 31 Time and effort only for year one in Progress FS Fac 2.3 Explore options for addressing staffing and equipment needs - If there is no longer a supervisor position, then some sort of custodial support needs to be available during business hours. This may require schedule change and/or additional parttime staff. 2.3.3 Obtain new courier van- Will need to One-time replace current vehicle over the next two years. 25,000 $1,500 5 17 Current equipment still functioning possible purchase in april 2011 FS Proc 2.1 Improve Contract Process - Seek and advocate for additional and explanded efficiencies with developing and processing contracts at the colleges and District's departments 2.1.1 Clerical Assistant I - A Clerical Ongoing Assistant I position at 19 hourse per week will assist the Business Services and Purchasing Department with appropriate duties. $17,050 $25,000 2 18 Using student workers - no cost to district FS Proc 2.2 Improve Requisition Process - Seek and advocate for additional and improved efficiencies in the processing and approval of purchase requisitions. 2.2.1 Ongoing $17,500 $25,000 2 19 Using student workers - no cost to district 58 59 DETS Print FS Fac Storekeeper I - A Storekeeper I at 19 hours per week will re-staff an essential position for on-time deliveries and SBVC warehouse staffing needs. 2.1 2.3 2.1.1 2.3.1 None Obtain additional part-time custodian - Additional custodial support during business hours Ongoing 16,800 $3,000 2 5 32 Time and effort only for year one 20 Not yet started Not planning on proceeding with this resource allocation. 60 61 DETS Tech HR HR Review and revise internal procedures Explore options for addressing staffing and equipment needs - If there is no longer a supervisor position, then some sort of custodial support needs to be available during business hours. This may require schedule change and/or additional parttime staff. 1.1 1.1 Standardize on wireless configuration across district and colleges Change name to "Diversity and Human Resources" 1.1.1 1.1.1 None Title V Compliance One-time $0 $0 1 1 33 Time and effort only for year one In progress 1 Title V Consistency, recommendation by Not implemented CCCCO. Disposition: Resubmit in next cycle after Staffing Plan and Diversity Plan are completed. 3.1 Remodel Human Resources Office Space 3.1.1 Remodel HR Office Space - To provide better customer service to clientele One-time $45,000 $0 1 54 55 56 Ongoing Yr1 Cost Yr1 Sav UnitPri AreaPri Comment Status 57 9 HR 61 Res Type 17 HR 5 Costs of components of remodel are itemized in Actions ($2000 for keypad, safety). Disposition: Resubmit in next cycle with full justification, plan, and budget. Postponed due to budgetary issues