UPDATE TO MCC BOARD OF TRUSTEES
October 20, 2008
Steve Robinson, AQIP Coordinator
Mott Community College
AQIP Update: October 2008
TODAY’S PRESENTATION
• AQIP Quality Framework
• 3 Quality Cycles
• Action Project Updates (&
Reviewer comments)
• Strategy Cycle/Systems
Portfolio
• Systems Portfolio Timeline
• Phase I “Champion Groups”
• Systems Portfolio
AQIP QUALITY
FRAMEWORK
3. Understanding
Students’ and Other
Stakeholders’ Needs
4.
5.
6.
8.
9.
Valuing People
Leading and Communicating
Supporting Institutional Operations
Planning Continuous Improvement
Building Collaborative Relationships
7. Measuring Effectiveness
1. Helping
Students Learn
2. Accomplishing
Other Distinctive
Objectives
THREE IMBEDDED IMPROVEMENT CYCLES
Academic Quality Improvement Program cycles of
continuous improvement
ACTION: Every Year
Action projects submitted to NCA and replaced as
completed.
STRATEGY: Every 4 Years
MCC maintains a Systems Portfolio, participates in a Strategy Forum, and
has a Systems Appraisal performed by peer reviewers
ACCREDITATION: Every 7 Years
Reaffirmation of accreditation as MCC demonstrates continuous improvement
and fulfillment of NCA criteria
Degree Audit AP
1
2
3
4
5
6
7
Identify area
for
improvement
Define
current
situation
Analyze
current
situation
Develop an
improvement
theory
Implement
best
strategies
Monitor
results
Adjust,
standardize, or
plan further
Professional Development AP
1
2
3
4
5
6
7
Identify area
for
improvement
Define
current
situation
Analyze
current
situation
Develop an
improvement
theory
Implement
best
strategies
Monitor
results
Adjust,
standardize, or
plan further
Experiential Education AP
1
2
3
4
5
6
7
Identify area
for
improvement
Define
current
situation
Analyze
current
situation
Develop an
improvement
theory
Implement
best
strategies
Monitor
results
Adjust,
standardize, or
plan further
Data Integration/Faculty Assignments AP
1
2
3
4
5
6
7
Identify area
for
improvement
Define
current
situation
Analyze
current
situation
Develop an
improvement
theory
Implement
best
strategies
Monitor
results
Adjust,
standardize, or
plan further
PROJECT DESCRIPTION: The primary objective of this project is to
implement credit and non-credit assignments systems that promote
data integration within or, when necessary, in conjunction with
Datatel.
SPONSORS: Amy Fugate, Mark Kennedy
TEAM MEMBERS: Cheryl Bassett, Ken Boldig, Bernadette Coleman,
Crystal Croffe, Sylvia Green, Phyllis Holbrook, Gail Ives, Joe King
Wendy LaCroix, Patricia Markowicz, Ethel Mason, Jennifer McDonald,
Brenda Phillips, Lynne Reynolds, Dolores Sharpe, Chuck Thiel, Linda
Uren
Action Project Reviewer Comments
• "Even though there have been setbacks with
your project, the team and institution appears
committed to continuing the project.” [Degree
Audit]
• “It is obvious you are working for the best of
your students (helping students learn #1) but
are also concerned about your employees at
the college (valuing people # 4).“ [Degree
Audit]
Action Project Reviewer Comments
• "By providing these opportunities for participation and
establishing multiple ways all College employees can
stay informed about the project, MCC has
demonstrated that it understands employees needs as
stakeholders.” [Professional Development]
• "Working with an external facilitator has proven to be
a very wise move for the successful development of the
project. The facilitator has ignited and directed the
Team’s energies without usurping the Team’s decisionmaking responsibilities or undermining the
collaborative nature of successful CQI processes.“
[Professional Development]
THREE IMBEDDED IMPROVEMENT CYCLES
Academic Quality Improvement Program cycles of
continuous improvement
ACTION: Every Year
Action projects submitted to NCA and replaced as
completed.
STRATEGY: Every 4 Years
MCC maintains a Systems Portfolio, participates in a Strategy Forum, and
has a Systems Appraisal performed by peer reviewers
ACCREDITATION: Every 7 Years
Reaffirmation of accreditation as MCC demonstrates continuous improvement
and fulfillment of NCA criteria
What Is The AQIP Systems Portfolio?
• Part of the 4-Year AQIP “Strategy Cycle”
• 75-100 page (double-spaced) public portfolio
describing fundamental institutional systems
• Covers the nine AQIP Categories, describing
processes, results, & improvement in each
system
• Shows evidence that the institution continues
to meet the Higher Learning Commission's five
Criteria for Accreditation
AQIP QUALITY
FRAMEWORK
3. Understanding
Students’ and Other
Stakeholders’ Needs
4.
5.
6.
8.
9.
Valuing People
Leading and Communicating
Supporting Institutional Operations
Planning Continuous Improvement
Building Collaborative Relationships
1. Helping Students
Learn
2. Accomplishing
Other Distinctive
Objectives
7. Measuring Effectiveness
Questions About Each Category
AQIP Systems Portfolio Structure
• 9 sections, one on each of the AQIP Categories
• 3 types of questions:
– Process: What do we do? How do we do it?
– Results: What are the outcomes of what we do?
How do we know?
– Improvement: Have we improved? How do we
set targets/goals for improvement?
• 137 questions total
Systems Portfolio Timeline
PHASE I: [Sep/Oct/Nov] Evidence gathering,
database population
PHASE II: [Dec/Jan/Feb] Writing, revision,
building tables, graphs, etc.
PHASE III: [Mar/Apr/May] Editing, revision,
internal/external stakeholder review, print &
online publishing
DEADLINE: June 1, 2009
Phase I: Evidence Gathering
• Five “champion groups” organized to kick-start
evidence gathering and database population
• Each group has specific questions assigned to
it; activities will vary from group to group
depending upon the question and context
• A team of “Systems Portfolio Database Users”
is meeting to update and maintain the
database.
Phase I: “Champion Groups”
SEP
OCT
NOV
GROUP A
[1] Helping Students Learn
[3] Understanding Student/
Stakeholder Needs
Group Leaders: Amy Fugate /
Dolores Sharpe
40 QUESTIONS TOTAL
GROUP B
[2] Other Distinctive Objectives
[6] Organizational Operations
[9] Collaborative Relationships
Group Leaders: Scott Jenkins /
Jennifer McDonald
36 QUESTIONS TOTAL
GROUP D
[7] Measuring Effectiveness
Group Leaders: Gail Ives /
Susan Edwards
12 QUESTIONS TOTAL
GROUP C
[4] Valuing People
[5] Leading and Communicating
Group Leaders: Mark Kennedy /
Jane Cera
34 QUESTIONS TOTAL
GROUP E
[8] Planning CQI
Group Leaders: Larry
Gawthrop / Larry Koehler
15 QUESTIONS TOTAL
Phase II: Writing/Revision
Systems Portfolio Database
• Systems Portfolio is a living
document
• Relational database—always
changing, always current
• Not a “3-Ring-Binder” type
report
• Capable of generating reports
on all AQIP Categories, Criteria,
and MCC Strategic Objectives
• Runs in MS Access on any MCC
Desktop