XavierUniversityPolicies&ProceduresManual Section3:EmployeeResponsibilities Policy:3.xxCOMPUTERREPLACEMENTANDREFRESHPOLICY Scope:FacultyandStaff ResponsibleDepartment:InformationTechnologies ApprovedBy:President’sCabinet LastReviewedDate:February,2016 A. PHILOSOPHY InformationTechnologiesatXavierUniversity(the“University’)hasdevelopedacomputer replacementpolicytoprovideroutinereplacementoffacultyandstaffcomputersonafour yearcycle.Theoverallpurposeofthisprogramistoensurethatthecomputingresourcesare up-to-dateandsupportable.Thegoalsofthisprogramareasfollows: • Toensurethatallfacultyandfulltimestaffmembershaveaccesstoacomputerthathas sufficientcapacitytosupportthebasiccomputingneedsinfulfillmentoftheirwork responsibilities; • Toassurethatappropriatecomputingresourcesareavailabletocomputingfacilitiesand classrooms,tosupportthemissionoftheinstitution; • TomaximizeacentralizedbudgetmanagedbyInformationTechnologiesthatprovides basiccomputingresourcesforUniversityemployeestherebyprovidingreliefto departmentalbudgets; • Toimplementminimumstandardsforcomputingtechnologyincreasingthesupportability ofthecomputingresources;and • Tostreamlinetheacquisitionanddeploymentofnewequipmentandtheproperremoval andrecyclingoftheoldequipment. B. POLICY ComputerReplacementCycle Full-timeandselectedpart-timefacultyandstaffcomputers,aswellascomputerequipmentin classrooms,areonareplacementcycleofapproximately4years.Computersareorderedand replacedduringthesummer.Computersacquiredoutofcyclewillbereplacedduringthe summercomputerdeploymentaftertheyhavereachedatleastfouryearsold. Page 1 of 4 Policy 3.xx Onlytheprimarycomputerwillbereplacedthroughthisprogram.Ifanemployeehastwo computers,theirdepartmentisresponsibleforreplacementofthesecondarycomputeratthe department’sdiscretion. • ExistingFacultyandStaff Existingfull-timeandselectedpart-timefacultyorstaffmemberswithcomputersthatare fouryearsorolderwillbeplacedonacomputerreplacementlistforreviewandbeeligible toreceiveonenewcomputerduringthesummerdeploymentperiod. PurchasesaresubjecttoXavier’scomputerspecificationsofcurrentlydeployedmodels. DeviationfromthestandardcomputerconfigurationwillrequireapprovalbyInformation Technologiesandmayrequirebudgetaryenhancementsfromtheorderingdepartment. • NewlyCreatedPositions Newlycreatedpositionsareeligibletoreceiveonenewcomputerwhenthenewhire arrivesoncampus.PurchasesaresubjecttoXaviercomputerspecificationsofcurrently deployedmodels.Deviationfromthestandardcomputerconfigurationwillrequire approvalbynewemployee’ssupervisorandreviewwithInformationTechnologies.This mayrequirebudgetaryenhancementsfromtheorderingdepartment’soperatingfunds. Computersfornewfull-timefacultyandstaffwillbeorderedanddeployedaftera supervisorfillsouttheEmployeeTechnologyRequestForm,aspartofthehiringprocess. • NewHiresintoExistingPositions Whenapositionisvacated,anycomputer,printer,andotherperiphery(the“Technology”) thatwasassignedtothatvacatingindividualwillbereturnedtoInformationTechnologies sothattheTechnologycanbepreparedforthenextuser.Whenanewhirefillsavacated position,thenewhirewillassumetheTechnologyusedforthatposition.Thecomputerwill berefreshedonceitreachesitsfour-yearendoflife. • AdjunctFaculty Adjunctfacultywillnotbesuppliedwiththeirowncomputer.Sharedsystemsareavailable withineachdepartmentfortheiruse.Additionally,Xavierlicensedsoftwarecanbe obtainedthroughaVirtualDesktopavailablebothon-oroff-campus. • ServiceDesksandOtherCriticalServiceWorkstations Somedepartmentsmaintainaservicedeskthatiscontinuallystaffedduringnormal businesshours,orhaveadditionalworkstationsforspecializedequipmentcriticaltothe department’sfunctions.Computersassociatedwithservicedeskswillbeplacedona computerreplacementlistforreview. • StudentEmployeesandOtherComputerNeeds Page 2 of 4 Policy 3.xx • Currently,thereisnocentralITbudgetforreplacingstudentemployeecomputerswithnew units.Acomputercanberequestedforstudentemployeepositionsiftheyareneeded.A computerwillbeprovidedthatisoperablewithsupportedoperatingsystemsandsoftware, butwillnotbeincludedintheITreplacementcycleasdefined..Alternatively,student employeescanusetheirowncomputers,connectingtothevirtualdesktopforXavier specificsoftwareandaccessrequirements.Additionalcomputingneedswillbeatthe department'sexpensetoprovide. IThardwarePurchaseswithGrantFundsorOne-TimeProjectFunds WhenIThardwarethatwasinitiallyacquiredwithgrantorone-timeprojectfundsreaches itsfour-yearlifecycle,thisequipmentwillnotbereplacedaspartofthisprogram.TheIT hardwarewillneedtobereplacedbythedepartmentifitisstillneeded. C. PROCEDURES ComputerRefreshProcedure Departmentheadswillbecontactedwithalistofcomputersintheirareathatareeligiblefor refresh.AnyonethatcurrentlyhasaPCdesktop/laptop,andisrequestingtoswitchtoaMac, mustbeapprovedbyboth1)hisorherdepartmentheadand2)theAssociateProvostfor InformationTechnologies.Anyonerequestingalaptopshouldbeabletodemonstratetheneed forcomputingwithmobilityneeds(i.e.classroom,meeting,off-siteuse). EquipmentSelection Thestandardconfigurationsincludebothdesktopandlaptop(standardandlightweight) models.InformationTechnologiesprovidesfullsupportforboth.Thefollowingguidelines shouldbeusedtoassistinthechoiceofequipment: • Thestandarddesktopisintendedforgeneralofficeproductivity,suchasword processing,spreadsheetcreating,electronicmessaging,andwebbrowsing. Thus,makingthestandarddesktopsuitableformoststaffofficeneeds. • Thelaptopconfiguration(MacintoshorPC)combinesbasicofficeproductivitywith portability.Thestandardlaptopconfigurationissuitableforfacultyandstaffwho intendtousethecomputerintheclassroom,orforanyemployeewhofrequently needscomputersduringmeetings,worksfromhome,travelsfortheUniversity,etc. Departmentheadsmustendorseemployeeswhowishtohavealaptopbaseduponjob requirements,mobileneeds,andusecases. Thedepartmentisresponsibleforanydifferenceincostbetweenthestandardmodelset byInformationTechnologiesandrequestedupgrades/notstandardperipherals. Peripheralsandotherequipment Thisprogramdoesnotincluderegularreplacementofprintersorotherperipherals(including monitorswirelesskeyboard/mouse,localprinters,dockingstation,laptopbags,stereo Page 3 of 4 Policy 3.xx speakers,etc.).Thereplacementandupdatingoftheseperipheralsaretobepaidforbythe individualdepartmentsunlesstheseitemsfailduringtheirusablelife.CopiersandmultifunctiondevicesareprovidedthroughtheAuxiliaryServicesdepartment,andarenotcovered bythispolicy. Monitorswillonlybepurchasedwithnewdesktopcomputersfornewpositions.Itisexpected thatanyotheruserwillkeepthemonitorthatheorshehas. OwnershipandSupport FacultyandstaffcomputerspurchasedthroughUniversitycomputerreplacementfundsor departmentfundsremainthepropertyoftheUniversity.Oldcomputersbeingreplacedare, likewise,thepropertyoftheUniversityandwillberemovedfromservicewhennewcomputers aredelivered.Onlycurrenthardwarewillbesupported.Reviewthe“TechnologyPurchasing andDisposalPolicy”forexplanation. ReallocationofComputerswithinaDepartment Whenadepartmentwishestoreallocateacomputerwithinthedepartment,orwhenan employeemovesoffices,aworkordershouldbeenteredthroughtheUniversityHelpDesk (helpdesk@xavier.edu)tohandlethisrequest.Nocomputersshouldbemovedwithina departmentwithoutnotificationofInformationTechnologies.Allcomputersoncampusneed tobeaccountedforandmovementbydepartmentmemberswithinadepartmentcandisrupt thisprocess.Inorderforacomputertobeonthereplacementcycleeligiblelist,Information Technologiesneedstoknowwhereeachcomputerisandwhothecomputerisassignedto. RELATEDPOLICIES TechnologyPurchasingPolicy AcceptableUsePolicyforUniversityComputersandNetworkSystems HRPoliciesandProceduresManual PolicyonthePrivacyofElectronicInformation PolicyonUserAccounts NOTIFICATIONOFPOLICYCHANGES The University reserves the right to change the Policy on Acceptable Use of University Computers and Network Systems at any time. Such changes will be posted on the University website(www.xavier.edu)andwillbecomeeffectiveuponposting. REVIEWCYCLE This policy will be periodically reviewed and updated as appropriate. Policies should be reviewedatleasteverytwoyears. Page 4 of 4 Policy 3.xx