FIRST NAME AND LAST NAME
2001 Street Name
City, State Zip
email@sc.edu
803-222-2222
EDUCATION
UNIVERSITY OF SOUTH CAROLINA
Bachelor of Science
Major: Hospitality Management
Hospitality GPA: 4.0
Overall GPA: 3.9
SUFFOLK UNIVERSITY - Study Abroad
INTERCULTURA - Study Abroad
Columbia, SC
December 2012
Madrid, Spain
Fall 2011
Heredia, Costa Rica
Summer 2008
PROFESSIONAL EXPERIENCE
GAYLORD TEXAN RESORT & CONVENTION CENTER
Grapevine, TX
Rotational Intern
May 2012- Present
Intern under Executive Staff and Managers in a rotational position between the Front Desk, Concierge Desk, Pool Concierge
area, and Executive Office.
• Meet guest needs at front desk by effective and efficient methods of registration and marketing available suites.
• Provide suggestions for restaurants and entertainment in the Grapevine and Dallas/Fort Worth area and promote cabanas.
• Develop professional office skills as an Administrative Assistant for the Executive Office.
FLOCK AND RALLY EVENTS AND COMMUNICATIONS
Columbia, SC
Events and Public Relations Intern
February 2012- April 2012
Assisted in providing services of social media, public relations, marketing, advertising, brand management, project
management, budget development, signature events logistics, festival planning, vendor recruitment, and event design.
• Promoted events and business for clients by building relationships with local businesses throughout the community.
• Created media exposure for Motor Supply Company Bistro’s sustainable cuisine and green business practices.
• Acted as a liaison between clients and news stations for televised and radio interviews.
6TH ANNUAL INDIE GRITS FESTIVAL
Columbia, SC
Operations Assistant
March 2012- April 2012
Headed up projects to promote and run events before and during the ten-day festival including the Indie Grits Kickoff Party,
Indie Film Festival, various concerts, CCA Columbia Art Open Studios, Slow Food Sustainable Chefs Showcase, NAMI,
ConvergeSC, Crafty Feast Artisan Fair, and the Closing Party with Jasper Magazine at Indie Grits.
• Distributed posters, handouts, and promotional materials for the festival and furthered relationships with local businesses.
• Managed volunteers at events and ensured correct setup and takedown of all tables and promotional materials.
• Created and set up décor for various events of the festival including artsy arrangements and lighting of venue spaces.
GAYLORD TEXAN RESORT & CONVENTION CENTER
Grapevine, TX
Guest Service Agent
May 2011- August 2011
Greeted guests, verified payment method, performed registration, attended to any issues, and presented a final balance.
• Marketed available suites and became the top suite up-sell agent out of over 30 agents.
• Solved guest issues by effective and efficient methods through employee empowerment.
• Acquired international customer service skills and cultural awareness.
ALPHA KAPPA PSI PROFESSIONAL BUSINESS FRATERNITY
Columbia, SC
Social Chair
January 2011- Present
Plan social events for fraternal bonding including outings, intramurals, campus activities, and trips.
• Organize weekly activities for over 100 attendees by using social networking and group emails to communicate details.
• Contact venues and caterers to set up successful formal and casual events for a variety of students to enjoy and remember.
• Qualifier for the Alpha Kappa Psi All Academic Team.
SKILLS
Intermediate Spanish, ServSafe Certified, Lodging Management System, Daisy POS System, Microsoft
Office, Google documents, and social networking.
ACTIVITIES
Association for Wedding Professionals International, Carolina Global Community, Oklahoma Baptist Track.
VOLUNTEER
Columbia Bridal Show, Make-A-Wish Foundation, Relay for Life, Red Cross, Mexico Mission Trip.