List of Approved Agency Temporary Positions Updated/Provided to Kelly Services on September 2, 2014 Position and Department Work Type and Pay Grade Accounts Payable Technician Accounting ProTech Administrative Assistant I Admissions & Student Success Services Admin Support Administrative Assistant CASD Admin Support Administrative Assistant Disability Services Admin Support Administrative Assistant Lapeer Admin Support Administrative Assistant Livingston Admin Support Page 1 of 9 Grade 6 Grade C Grade C Grade C Grade C Grade C Position Summary Minimum Requirements Pay Rate (10% below start of grade) Bill Rate @ 41% Mark-up (Kelly's Referral) Bill Rate @ 38% Mark-up (MCC Referral or Transition) (From official JD & manager ) Process timely and accurate payments to vendors, employees and students. (From manager) Primary secretarial and administrative support position for the Director of Admissions, Recruitment, Student Life, Disability Services and Peer Tutoring. Key to all of the activities flowing through the department. Responsible for the administration and operation of the College's centralized student academic support area, including; organizing and maintaining crucial records and data; supporting efforts to accommodate students with disabilities; providing clerical/secretarial support to the department. Functions independently and is responsible for crucial as well as confidential data. Supervises the work fo 2-6 student employees. Associate's Degree in accounting or business or equivalent training and experience; two years' accounts payable experience. Associate's degree in Busines or office occupation. Two years' experience in student/customer service and two years' clerical experience in office setting, which may be concurrent. Experience and demonstrated proficiency at the Basic level with MS Word, Excel and Access. Ability to type minimum of 45 wpm. $14.25 $20.09 $19.67 $13.39 $18.88 $18.48 (From official JD) Assists Counseling & Student Development division in its purpose of orienting, testing, counseling, advising, retaining, and graduating students through ensuring a successful experience for those students. Associate's degree (secretarial) or equivalent experience. Two years' prior related office experience. Proficiency in MS Office applications such as Word, Excel and PowerPoint. $13.39 $18.88 $18.48 (From official JD) Primary secretarial and administrative support position for the Director - Learning Center & Disability Services and for one of the grant programs (Perkins Special Populations). Associate's degree in Business or office occupation. Two years of experience in student/customer service and two years clerical experience in an office setting, which may be concurrent. Experience and demonstrated proficiency at the basic level with Word, Excel, and Access. Ability to type a minimum of 45 wpm. $13.39 $18.88 $18.48 (From official JD) This position is accountable for the overal intake processing of students, including admissions, registration, and acceptance of tuition payments and other related fees. Knowledge and experience equivalent to a two-year specialized training program or an Associate's degree. Two years of clerical/secretarial or office managerial experience in an environment of similar size and complexity. $13.39 $18.88 $18.48 $13.39 $18.88 $18.48 (From official JD & manager) Two years customer service experience and two Schedule/arrange meetings, take minutes, organize special events, years clerical experience (can be concurrent. maintain calendars, order supplies, maintain filing systems. List of Approved Agency Temporary Positions Updated/Provided to Kelly Services on September 2, 2014 Position and Department Work Type and Pay Grade Administrative Assistant Professional Development Admin Support Administrative Assistant Student Services/Dean Admin Support Administrativee Assistant Workforce Development Grant Funded Grade C Grade D Position Summary Minimum Requirements Pay Rate (10% below start of grade) Bill Rate @ 41% Mark-up (Kelly's Referral) Bill Rate @ 38% Mark-up (MCC Referral or Transition) (From official JD) Primary administrative and secretarial support position for the Office of Professional Development and Experiential Learning and assists with all activities flowing through the department and the Center for Teaching and Learning (CTL). Associate's degree in Office Information Systems or related field, or knowledge equivalent (four years of experience is the acceptable substitute for an Associaate's Degree). Two years of admin support experience. Intermediate level Word; Basic level Excel, Access and PowerPoint. Ability to appropriately use and demonstrate proficienty using Microsoft Publisher. $13.39 $18.88 $18.48 (Unofficial JD from manager) Primary secretarial and administrative support position for the Executive Dean and assists with all activities flowing through the Executive Dean's office. Provides clerical and secretarial support to the Director of Student Services Communications for the office of Student Services. Acts as back-up to Support Specialists in the College Information Center during peak periods. Associate's degree. Three years experience in student/customer service and two years clerical experience in an office setting, which may be concurrent. Experience and demonstrated proficiency at the Basic level with Word and Excel. Ability to type minimum of 45 wpm. $13.98 $19.71 $19.29 TBD TBD Per Grant 41% Mark-up 38% Mark-up (From official JDs) Varies by position. See information on last page. Varies by position. See information on last page. A - $12.50 B - $12.83 C - $13.39 D - $13.98 E - $15.19 A - $17.63 B - $18.09 C - $18.88 D - $19.71 E - $21.42 A - $17.25 B - $17.71 C - $18.48 D - $19.29 E - $20.96 (From official JD & manager) Process tuition/fee payments; reconcile credit card/cash receipts, answer student questions regarding billing and charges. Sort, distribute mail. Associate's degree; one year in cash handling procedures, two years customer service, two years clerical in office setting (experience may be concurrent) $12.83 $18.09 $17.71 (From manager) The Classroom Aid will assist the student with note taking, and help the student with in-class projects. The Aid will act as the student's hands and/or voice in class. If the student is visually impaired the Aid may read for the student. The Aid is not to provide personal care for the student but may help students to class or elevators. (From unofficial JD sent by manager) First point of in-person contact for persons applying for admission to MCC. Must present a friendly and customer centered attitude in which to disseminate information about the application process. May also act as a clerk in the Student Life Office, providing secretarial support. High school diploma or GED required. One year of college is preferred. $10.00 $14.10 $13.80 Associate's degree; two years of receptionist, or clerical/secretarial experience. Basic Word, Excel and PowerPoint skills. $12.51 $17.64 $17.26 (From official JD) Provide attractive, sanitary and safe facilities. HS diploma or GED $9.00 (Short-term temps only) $12.69 $12.42 Per Grant Administrative Support Academic Division Offices Admin Support Cashier/Generalist Bursar's Office Admin Support Classroom Aid Disability Services Non-Union Clerk - Admissions & Student Success Admin Support Grade A - E Grade B Grade - N/A Grade A Page 2 of 9Custodian Office of Physical Plant (OPP) M&O List of Approved Agency Temporary Positions Updated/Provided to Kelly Services on September 2, 2014 Position and Department Custodian Office of Physical Plant (OPP) CRC Customer Service Specialist, Career Resource Center, CASD Work Type and Pay Grade Grade 2 Admin Support Grade B Customer Service Clerk Workforce Development Grant Funded Per Grant Page 3 of 9 Position Summary Minimum Requirements (From official JD) Provide attractive, sanitary and safe facilities. HS diploma or GED (From manager) Provides front line customer service which includes assisting students, college staff and community members with all resources in the Career Resource Center and fielding customer questions. Responsible for helping and guiding customers with self-registration during "Assisted Advising Self-Registration" periods, in additional to career assessment administrations, career related homework assistance, resume and cover letter development support using WinWay Resume Deluxe software, career exploration utilizing CRC Career guidance software and subscriptions and group traffic support services as needed. Answers phones, completes SARS and Excel data entry, and assists the Admin Assistant II with other duties assigned. Associate's degree. Two years of customer service experience. Prior experience working in the CRC preferred. Basic Word and Excel required but intermediate level is preferred. Ability to work independently, at a faster pace during Assisted Advising Self-Registration periods, must be detail oriented and able to multi-task. TBD TBD Pay Rate (10% below start of grade) $9.00 (Short-term temps only) Bill Rate @ 41% Mark-up (Kelly's Referral) $12.69 Bill Rate @ 38% Mark-up (MCC Referral or Transition) $12.42 $12.83 $18.09 $17.71 Per Grant 41% Mark-up 38% Mark-up List of Approved Agency Temporary Positions Updated/Provided to Kelly Services on September 2, 2014 Position and Department Work Type and Pay Grade Customer Services Specialist Communications ProTech Document Imaging Clerk Student Financial Services Admin Support Financial Aid Specialist Student Financial Services ProTech Front Counter Support/Intake Representative Admin Support Grade 5 Grade A Grade 7 Grade A General Clerical Assistant Worforce Development Grant Funded Position Summary Minimum Requirements Pay Rate (10% below start of grade) Bill Rate @ 41% Mark-up (Kelly's Referral) Bill Rate @ 38% Mark-up (MCC Referral or Transition) (From manager) Receives inquiries, emails and web requests in a Call Center environment with an emphasis on fielding and answering questions regarding any academic program, financial aid, payments, registration, WebAdvisor password resets and offering world-class customer service. Two years of experience in a high volume customer service environment, professional phone manner, good listening skills and the ability to maintain a positive disposition under intense pressure. Experience and demonstrated proficiency at the Basic level with MS Word and Excel. $13.39 $18.88 $18.48 (From manager) Scan and link documents using ImageNow program. Basic computer skills; Basic proficiency with Word; must be detail-oriented. $12.51 $17.64 $17.26 (From official JD & manager) Verification and packaging of Title IV funding. Associate's degree. Three years of prior financial aid or directly related student services experience. $15.12 $21.32 $20.87 (From unofficial JD) Provides administrative support to the Office of the Registrar (Records Department). Serves as the front counter receptionist; provides front line service which include answering questions; retrieving and communicating information; troubleshooting student records; directing students to appropriate offices; and other like duties. Two (2) years of administrative support experience. Microsoft Word Intermediate level; Excel at the Basic level. Ability to provide high quality, strong customeroriented services. $12.51 $17.64 $17.26 TBD TBD Per Grant 41% Mark-up 38% Mark-up (From official JD) Responsible for basic ground maintenance service. HS diploma or GED. Six months experience in professional groundskeeping/landscaping. $9.00 (Short-term temps only) $12.69 $12.42 (From manager) Administrative and clerical support to the Human Resources Staffing Manager and Staffing Coordinator. Duties will include: greet visitors and answer phone; create postings and place ads; update and maintain applicant tracking system; create and maintain electronic and hard copy files; schedule interviews and make appropriate arrangements for interviews (room, food, copies, etc.); conduct reference checks on finalists; provide customer support to internal and external customers. Two years of administrative assistant experience which required successfully handling high volume workload. Excellent customer service; attention to detail and accuracy. Organized and professional; must be willing and able to take direction. Experience using MS Word; understanding of and/or experience using databases such as online applicant tracking systems. Prior Human Resources experience preferred. $14.00 $19.74 $19.32 (From manager) Provide customer service to students on the Lower Level of Prahl Center. One year of clerical experience; previous customer service experience and basic computer skills. $12.51 $17.64 $17.26 (From manager) One year of clerical experience; previous customer Provide customer service to students on the Ground Level of Prahl service experience and basic computer skills. Center. $12.51 $17.64 $17.26 (From manager) Initial point of contact for Student Financial Services; accesses databases to provide information; creates/updates financial aid $14.26 $20.11 $19.68 Per Grant Groundskeeper Office of Physical Plant (OPP) M&O Human Resources Staffing Assistant Exempt Grade 6 N/A Information Kiosk Representative Student Financial Services Admin Support Information Kiosk Representative Student Services Admin Support Intake Representative Page 4 of 9 Student Financial Services ProTech Grade A Grade A Associate's degree. One year of customer service experience in a professional environment; prior financial or student services experience. List of Approved Agency Temporary Positions Updated/Provided to Kelly Services on September 2, 2014 Position and Department Intake Representative Student Financial Services Mail Clerk Student Financial Services Page 5 of 9 Work Type and Pay Grade Grade 6 Admin Support Grade A Position Summary Minimum Requirements (From manager) Initial point of contact for Student Financial Services; accesses databases to provide information; creates/updates financial aid files. Associate's degree. One year of customer service experience in a professional environment; prior financial or student services experience. (From manager) Basic administrative duties; sort and process mail; filing. Previous administrative experience; Must be detailoriented. Pay Rate (10% below start of grade) $14.26 Bill Rate @ 41% Mark-up (Kelly's Referral) $20.11 Bill Rate @ 38% Mark-up (MCC Referral or Transition) $19.68 $12.51 $17.64 $17.26 List of Approved Agency Temporary Positions Updated/Provided to Kelly Services on September 2, 2014 Position and Department Work Type and Pay Grade OPP Enterprise Systems Coordinator Office of Physical Plant (OPP) ProTech Office Assistant Community Education Lapeer Admin Support Office Assistant Lapeer Admin Support Office Assistant I Northern Tier Admin Support Office Assistant II Health Sciences (Nursing) Admin Support Page 6 of 9 Grade 5 Grade B Grade A Grade A Grade B Position Summary Minimum Requirements Pay Rate (10% below start of grade) Bill Rate @ 41% Mark-up (Kelly's Referral) Bill Rate @ 38% Mark-up (MCC Referral or Transition) (Unofficial JD from manager) Utilizes OPP's many document types, management databases and archives to perform three strategic functions: (1) Analyze and translate asset information into formats usable by the various functions within OPP; (2) structure, develop, implement, manage and update/maintain all OPP operations databases; and (3) develop and maintain all OPP performance metric tools and provide both metrics and analyses to OPP's leadership tem to increase effectiveness, responsiveness and quality of OPP services to the College community. Associate's degree. Formal training or experience with construction industry and facilities planning and operations may be substituted for an Associate's degree. Formal or informal training or experience with database systems and document archiving systems. Two years of experience in coordinating and maintaining standards, processes and procedures related to document management, database management and archiving in an operation of similar size and complexity to OPP. A working knowledge of AutoCAD graphics software. Ability to read and understand architectural and engineering documents. A working knowledge of CMMS software (i.e. TMA, Maximo, Mainsmart). Demonstrated proficiency at Intermediate level with MS Word, Excel and Access and at Basic level with PowerPoint. $13.39 $18.88 $18.48 Unofficial JD from manager) Provides quality student/customer services to include registration in Community Education classes/programs and cashiering activities of the Community Education office. This position is the first point of contact for student/customer service. Knowledge gained through significant work experiences in an educational office environment equivalent to that normally acquired through the completion of a specialized training program. $12.83 $18.09 $17.71 (From manager) General office/receptionist; word processing, phones, filing, copying. One year of clerical and cashiering experience. Basic Word and Excel. $12.51 $17.64 $17.27 (From official JD) Initial point of contact for the NTC site; processes large volume of admissions, applications, placement assessments and orientation sessions. Processes third-party payments and recepts large amounts of dollars. Responds to requests for audio-visual equipment; provides technical assistance for faculty/staff. Associate's degree in Office Information Systems or related field or equivalent experience (four years of administrative, secretarial or office support experience). Two years of receptionist, secretarial, or office support experience in an educational institution of similar size and complexity. Basic level Word and Excel. $12.51 $17.64 $17.27 (From official JD & manager) Provide secretarial support to Nursing Program Coordinators HS diploma; three years administrative assistant experience in health care of higher education; Basic level proficiency in MS products. $12.83 $18.09 $17.71 List of Approved Agency Temporary Positions Updated/Provided to Kelly Services on September 2, 2014 Position and Department Office Assistant II Livingston Office Support Position (Academic Affairs) Work Type and Pay Grade Admin Support Grade A Admin Support Grade B Placement Contact Specialist (Career & Technical Education Dept) Pro Tech Receptionist/Clerk CASD Admin Support Staff Assistant II - Articulation and Transfers Admin Support Grade 5 Grade A Grade B Staff Assistant I – Registration Admin Support Grade A Staff Assistant II Library Services/Circulation Page 7 of 9 Admin Support Grade B Position Summary Minimum Requirements Pay Rate (10% below start of grade) Bill Rate @ 41% Mark-up (Kelly's Referral) Bill Rate @ 38% Mark-up (MCC Referral or Transition) (From manager) Receptionists, typing, word processing, filing. One year clerical experience; Basic Word and Excel. $12.51 $17.64 $17.26 (From manager) Assist in maintenance of general office operations. Research course transferability, maintain files in Datatel, record CPSC meetings. Coordinate and monitor the schedule building process, audit content, add and cancel sections. Maintenance of existing database of college advisory committees and occupational program advisory committees. Assist with maintenance of college's classroom database. Other tasks as needed by managers within Academic Affairs office. Associate's degree and experience working in a professional office setting. $12.83 $18.09 $17.71 (From manager) Establish relationships with program coordinators, current students, and former students, for the purpose of gathering Placement data to be used for institutional reporting and student referral to placement assistance, as needed. Gather and report Placement data to Manager of Career & Technical Education. Completion of 60 or more credits toward a degree in Education, Human Services, or Business. Ability to collect and organize data for reporting purposes. Excellent oral and written communication and documentation skills. Exceptional ability to build connections and establish relationships. Proficiency in Microsoft Word and Excel. Knowledge of professional use of Social Media. $13.40 $18.90 $18.49 (From manager) Frontline in CASD; greets visitors, answers phones, makes copies. One year clerical experience; Basic Word and Excel. $12.51 $17.64 $17.26 (From official JD) This position assists the Counseling and Student Development Division in its purpose of inducting, retaining, and graduating students through ensuring a successful experience for (From official JD) This position has the primary responsibility for assisting students with the registration process. This duty includes walk-in registration, assisted web registration, and faxed or mailed registration for adds, drops, withdrawals, offsets and all other registration activity. This position will require the employee to be knowledgeable of registration processes, to include, but not limited to web registration, resetting passwords, class overloads, prerequisites waivers, credit restrictions, and registration error codes. This position will also be responsible for imaging all registration related documents. This duty will include scanning and linking registration documents to the appropriate student record. This position is also responsible for general office duties which may include answering phones, record keeping, data collection, and correspondence with students, faculty and staff. Associate Degree or equivalent experience. Minimum word processing sped of 45 words per minute. Associate Degree. One (1) year of experience in student/customer service and one (1) year of clerical work experience in an office setting, which may be concurrent. Experience with a Student Information System such as Datatel, Banner, PeopleSoft, etc. (Per Chris Engle/Sharon Ewles, this will not be required for temp assignment.) Excellent verbal and written communication. Strong communication and people skills and the ability to work with employees and students at all levels, with emphasis on customer service. Ability to work with accuracy, timeliness, and diligence. Knowledge and experience using MS Word, PowerPoint, Excel and Access. $12.83 $18.09 $17.71 $12.51 $17.64 $17.26 (From official JD & manager) Oversees circulation of library materials to students, faculty, staff and public. Associate's degree; one year customer service in library or similar; Intermediate Word, Basic Excel. $12.83 $18.09 $17.71 List of Approved Agency Temporary Positions Updated/Provided to Kelly Services on September 2, 2014 Position and Department Staff Assistant II - LERTA Page 8 of 9 Work Type and Pay Grade Admin Support Grade B Position Summary Minimum Requirements Pay Rate (10% below start of grade) Bill Rate @ 41% Mark-up (Kelly's Referral) Bill Rate @ 38% Mark-up (MCC Referral or Transition) (From unofficial JD) Supports the administrative staff of the Law Enforcement Regional Training Academy (located at Southern Lakes Branch Center in Fenton). Performs various clerical/secretarial tasks, and must deliver a high level of customer service and possess a willingness to assist others. Job assignments involve regularly managing multiple priorities to include simultaneous demands for time, attention and response from Academy staff, instructors, recruits, potential recruits and MCC staff. The Staff Assistant works to support 10-30 recruits, 50-100 instructors, unlimited potential recruits, and numerous MCC staff. This position is an initial point of contact for LERTA and works as a team member along with the LERTA Director and Program Coordinator. The work includes processing individual tuition payments, third party payments, and instructor contracts, ordering of supplies and receipting large dollar amounts annually. Education and experience equivalent to HS diploma and specialized training program in Office Information Systems or related field. (For screening purposes, two years of clerical experience will equate to a specialized training program. This experience is in addition to the one year of experience required below.) One year of clerical experience in an office environment. Proficiency in data entry and keyboard skills at 45 wpm. Experience and demonstrated proficiency, at the intermediate level, with MS Word and Excel (version 10 or 13). $12.83 $18.09 $17.71 List of Approved Agency Temporary Positions Updated/Provided to Kelly Services on September 2, 2014 Position and Department Support Specialist Accounting Work Type and Pay Grade ProTech Grade 7 Trainer/Facilitator Workforce Development Grant Funded Position Summary Minimum Requirements Pay Rate (10% below start of grade) Bill Rate @ 41% Mark-up (Kelly's Referral) Bill Rate @ 38% Mark-up (MCC Referral or Transition) (From official JD & manager) Ensure proper accounting for and maximum collection of revenues from all of the College's customer accounts receivable, excluding student accounts. Provides accounting support for MCC's supporting organizations. Its secondary purpose is to ensure continuous customer service by providing back-up functionality for Accounts Payable and Payroll positions as needed. This position also reconciles activity between the MCC's general ledger and supporting organizations, and acts as a liaison and customer service representative between the Accounting department and such organizations. Associate's degree or equivalent in a business-related field. Three years of experience successfully processing accounts areceivable on an accounting information system. Intermediate level Excel. Quickbooks experience. $15.13 $21.33 $20.88 TBD TBD Per Grant 41% Mark-up 38% Mark-up (Unofficial JD from manager) Acts as the certifying official for VA education benefits. Also serves as a contact point in the Veteran Resource Office for our veteran student population and will act as a resource for MCC and veteran students to create, pilot and implement veteran outreach, veteran job assistance, and recruitment programs. This position will also be responsible for research, collection and presentation of benefits and services available to veterans and their dependents to include Reservists and National Guardsmen. Associate's degree. Ability to work with accuracy. Experience with a Student Records database. Knowledge of Student Code of Conduct. Familiar with crisis intervention. Knowledge of college and VA appeals and claims practices and procedures. Knowledge of the Family Education Rights and Privacy Act (FERPA). Knowledge of Veterans Services and military culture. $13.39 $18.88 $18.48 (Unofficial JD from manager) Develops content from existing web pages and changing needs of departments across campus. Copywriter should have experience with web specific writing needs, using clear style and tone which conforms to writing style guides developed by the marketing department. The goal is to enhance the user experience and understanding through clear, concise, friendly communication. A bachelors degree in English, Communication, Journalism, Public relations or related field. Two (2) years of experience working in a similar capacity. Knowledge of Associate Press writing guidelines and copyright rules. $14.26 $20.11 $19.68 Per Grant Veterans Resource Specialist Protech Grade 5 Web Writer ProTech Grade 6 Page 9 of 9