Student Satisfaction Survey 2009
When do you usually attend classes?
Response
Frequency Percent
All day
Mostly day
109
172
21.84
34.47
Half day/half
118
evening
Mostly evening 65
All evening
35
Where do you attend the majority of your classes?
Response
Frequency Percent
81.36
3.61
23.65
Main Campus 406
Southern Lakes 18
-SLBC
Lapeer Campus 29
13.03
7.01
Clio - NTC
E-learning
4.61
4.61
What was your enrollment status in Fall semester?
Response
Frequency Percent
Full-time
303
60.72
Part-time
196
39.28
What is your gender?
Response
Male
Female
Frequency Percent
152
347
30.46
69.54
23
23
5.81
How do you describe yourself?
Response
Frequency Percent
Native
American
Asian/Filipino
Black/African
American
Hispanic/Latino
White/Caucasia
n
Other
10
2.00
1
63
0.20
12.63
11
391
2.20
78.36
23
4.61
How many children do you have who are 5 years old
or younger?
Response
Frequency Percent
0
1
2
more than 2
362
68
37
32
72.55
13.63
7.41
6.41
Do you live in the City of Flint?
Response
Frequency Percent
What is your family income range?
Response
Frequency Percent
What is your age?
Response
Frequency Percent
How many semesters have you attended MCC?
Response
Frequency Percent
Yes
No
0-18
19-21
22-25
26-30
31-35
36-40
41-50
50
lsu/IR
144
355
25
68
50
84
72
71
86
43
28.86
71.14
5.01
13.63
10.02
16.83
14.43
14.23
17.23
8.62
Under $10000
$10001-$20000
$20001-$30000
$30001-$40000
$40001
1
2
3
4
5
6
7 or more
Student Satisfaction Survey 2009
152
86
85
59
117
118
48
61
50
49
33
140
30.46
17.23
17.03
11.82
23.45
23.65
9.62
12.22
10.02
9.82
6.61
28.06
1/22/2010
Student Satisfaction Survey 2009
What form of transportation do you use to attend
MCC?
Response
Frequency Percent
Own vehicle
Car pool
Public
transportation
Other
449
13
22
89.98
2.61
4.41
15
3.01
Would you recommend MCC to others?
Response
Frequency Percent
253
50.70
Probably yes
Uncertain
144
54
28.86
10.82
Probably no
25
5.01
Definitely no
23
4.61
Definitely yes
lsu/IR
What is the highest level of education you have
completed?
Response
Frequency Percent
High School
G.E.D.
Certificate
301
39
45
60.32
7.82
9.02
Associate
Degree
Bachelor
Degree
Graduate
Degree
Professional
License
Other
70
14.03
20
4.01
5
1.00
7
1.40
12
2.40
Please indicate your plans for the next academic
semester.
Response
Frequency Percent
Work/No
College
Attend MCC
Transfer/4yr.
College
Transfer/other
Comm. College
Undecided
Other
Student Satisfaction Survey 2009
16
3.21
396
29
79.36
5.81
10
2.00
33
15
6.61
3.01
1/22/2010
Student Satisfaction Survey 2009
What educational goal are you currently pursuing at
MCC?
Response
Frequency Percent
Courses
only/No Degree
Courses to
improve job
Courses to
transfer
Complete
Certificate
Complete
Associate
Degree
Other
9
1.80
4
0.80
89
17.84
34
6.81
335
67.13
28
5.61
Who was most influential in your decision to attend
MCC?
Response
Frequency Percent
Family
Friends
H.S.
Counselor/Teac
her
College
Counselor/Teac
her
MCC
Student/Gradua
te
Self
Other
lsu/IR
Professional
68
Services
Business
74
Services
Health Services 159
13.63
Technology/Co 37
mputers
Skilled Trades 17
7.41
Personal
Services
Agriculture/Envi
ronmental
Military
Arts/Entertainm
ent
Mechanical/Ind
ustrial
Undecided
Other
13
2.61
5
1.00
1
23
0.20
4.61
14
2.81
24
64
4.81
12.83
14.83
31.86
3.41
Classroom space is adequate.
Response
Frequency Percent
Strongly Agree 138
Agree
256
Dont Know
24
27.77
51.51
4.83
110
16
9
22.04
3.21
1.80
8
1.60
Disagree
67
13.48
11
2.20
Strongly
Disagree
12
2.41
279
66
55.91
13.23
Space for clubs, activities, leisure is adequate.
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
What is the general job/work category you're
seeking?
Response
Frequency Percent
91
142
229
21
13
18.35
28.63
46.17
4.23
2.62
Study space for students is adequate.
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Student Satisfaction Survey 2009
115
221
75
62
20
23.33
44.83
15.21
12.58
4.06
1/22/2010
Student Satisfaction Survey 2009
Courses are academically demanding.
Response
Frequency Percent
There is good rapport between faculty and students.
Response
Frequency Percent
There is good rapport between staff and students.
Response
Frequency Percent
MCC is warm, friendly and supportive of students.
Response
Frequency Percent
Students receive adequate recognition for their
accomplishments.
Response
Frequency Percent
Computer labs are adequate.
Response
Science labs are adequate.
Response
Frequency Percent
Academic support labs are adequate.
Response
Frequency Percent
Technology labs are adequate.
Response
Frequency Percent
Copy machine availability is adequate.
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
lsu/IR
145
282
25
37
6
116
273
43
43
21
100
220
130
34
13
80
167
227
12
7
87
167
216
15
7
29.29
56.97
5.05
7.47
1.21
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
23.39
55.04
8.67
8.67
4.23
20.12
44.27
26.16
6.84
2.62
16.23
33.87
46.04
2.43
1.42
17.68
33.94
43.90
3.05
1.42
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Student Satisfaction Survey 2009
150
267
33
27
17
129
244
36
62
24
30.36
54.05
6.68
5.47
3.44
26.06
49.29
7.27
12.53
4.85
Frequency Percent
104
237
94
48
9
75
180
209
18
9
79
210
142
48
16
21.14
48.17
19.11
9.76
1.83
15.27
36.66
42.57
3.67
1.83
15.96
42.42
28.69
9.70
3.23
1/22/2010
Student Satisfaction Survey 2009
Recreational facilities are adequate.
Response
Frequency Percent
The campus is generally a safe place.
Response
Frequency Percent
Variety of courses offered is adequate.
Response
Frequency Percent
Class size is appropriate.
Response
Frequency Percent
Advisors are available when needed.
Response
Frequency Percent
Programs of study are flexible.
Response
Frequency Percent
There is diversity and racial harmony at MCC.
There are adequate opportunities for student
employment.
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Response
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
63
130
250
30
19
108
271
23
66
27
76
203
59
103
54
12.80
26.42
50.81
6.10
3.86
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
21.82
54.75
4.65
13.33
5.45
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
15.35
41.01
11.92
20.81
10.91
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Frequency Percent
126
279
61
21
9
25.40
56.25
12.30
4.23
1.81
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
There is a clear student complaint/grievance process.
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
lsu/IR
50
101
244
48
51
10.12
20.45
49.39
9.72
10.32
112
297
52
23
12
104
312
27
41
11
93
243
76
55
20
54
122
251
47
21
22.58
59.88
10.48
4.64
2.42
21.01
63.03
5.45
8.28
2.22
19.10
49.90
15.61
11.29
4.11
10.91
24.65
50.71
9.49
4.24
Student government is accessible.
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Student Satisfaction Survey 2009
45
99
303
28
16
9.16
20.16
61.71
5.70
3.26
1/22/2010
Student Satisfaction Survey 2009
Dropping and adding courses is easy to do.
Response
Frequency Percent
Help is available to research my career goals.
Response
Frequency Percent
Help is available to improve my study habits and
skills.
Response
Frequency Percent
I am accomplishing my educational goals at MCC.
Response
I would choose to attend MCC again.
Response
Frequency Percent
I would recommend MCC to others.
Response
Frequency Percent
Academic Advising
Response
Frequency Percent
Admissions - Recruitment
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
101
245
79
45
25
88
225
153
18
10
166
230
58
14
28
20.40
49.49
15.96
9.09
5.05
17.81
45.55
30.97
3.64
2.02
33.47
46.37
11.69
2.82
5.65
89
163
110
71
45
17.84
32.67
22.04
14.23
9.02
21
4.21
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
76
197
159
37
18
15.61
40.45
32.65
7.60
3.70
Frequency Percent
152
277
35
16
13
155
213
69
24
32
30.83
56.19
7.10
3.25
2.64
31.44
43.20
14.00
4.87
6.49
74
165
137
16
27
14.83
33.07
27.45
3.21
5.41
80
16.03
Applewood Cafe
Response
Frequency Percent
57
66
57
11
5
11.42
13.23
11.42
2.20
1.00
Athletic/Recreation Programs
Response
Frequency Percent
32
41
65
8
11
6.41
8.22
13.03
1.60
2.20
303
60.72
342
68.54
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
lsu/IR
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Student Satisfaction Survey 2009
1/22/2010
Student Satisfaction Survey 2009
Bookstore
Response
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Frequency Percent
78
227
91
64
33
15.63
45.49
18.24
12.83
6.61
6
1.20
Career Resource Center
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
49
98
94
5
10
9.82
19.64
18.84
1.00
2.00
243
48.70
Campus/Public Safety
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
106
209
99
14
11
21.24
41.88
19.84
2.81
2.20
60
12.02
Cashier's Office
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
53
167
124
38
22
10.62
33.47
24.85
7.62
4.41
95
19.04
Computer Labs
Response
Frequency Percent
96
205
64
24
7
19.24
41.08
12.83
4.81
1.40
Concerts - Cultural Programs
Response
Frequency Percent
42
56
65
5
7
8.42
11.22
13.03
1.00
1.40
103
20.64
324
64.93
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Counseling Services
Response
Frequency Percent
59
126
91
51
25
11.82
25.25
18.24
10.22
5.01
DisAbilities Services for Students
Response
Frequency Percent
35
40
50
7
2
7.01
8.02
10.02
1.40
0.40
147
29.46
365
73.15
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
lsu/IR
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Student Satisfaction Survey 2009
1/22/2010
Student Satisfaction Survey 2009
Financial Aid Services
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
55
94
79
67
140
11.02
18.84
15.83
13.43
28.06
64
12.83
Job Placement/Employment
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
30
43
79
15
12
6.01
8.62
15.83
3.01
2.40
320
64.13
Orientation Program
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
64
153
121
17
9
12.83
30.66
24.25
3.41
1.80
135
27.05
Peer Tutoring Services
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
lsu/IR
50
68
60
8
12
10.02
13.63
12.02
1.60
2.40
301
60.32
Health Services
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
39
65
78
7
10
7.82
13.03
15.63
1.40
2.00
300
60.12
Library Services
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
116
219
61
3
5
23.25
43.89
12.22
0.60
1.00
95
19.04
Parking Lots/Ramps
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
44
106
88
120
124
8.82
21.24
17.64
24.05
24.85
17
3.41
Registration Office
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Student Satisfaction Survey 2009
60
192
113
57
43
12.02
38.48
22.65
11.42
8.62
34
6.81
1/22/2010
Student Satisfaction Survey 2009
Bear Bistro Food Services
Response
Frequency Percent
88
130
52
18
11
17.64
26.05
10.42
3.61
2.20
The Learning Center
Response
Frequency Percent
67
107
63
7
6
13.43
21.44
12.63
1.40
1.20
200
40.08
249
49.90
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
The Writing Center
Response
Frequency Percent
50
84
57
10
7
10.02
16.83
11.42
2.00
1.40
Transfer Advising/Counseling
Response
Frequency Percent
47
101
80
44
22
9.42
20.24
16.03
8.82
4.41
291
58.32
205
41.08
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Veteran's Services
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
lsu/IR
24
23
44
5
5
4.81
4.61
8.82
1.00
1.00
398
79.76
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
MCC Web Site
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Student Satisfaction Survey 2009
133
231
76
38
17
26.65
46.29
15.23
7.62
3.41
4
0.80
1/22/2010