Student Satisfaction Survey Results Fall 2014
When do you usually attend classes?
Response
Frequency Percent
All day
Mostly day
74
111
Half day/half
65
evening
Mostly evening 23
All evening
20
25.26
37.88
80.20
3.41
22.18
Main Campus 235
Southern Lakes 10
-SLBC
Lapeer Campus 26
7.85
6.83
Clio - NTC
E-learning
4.44
3.07
What was your enrollment status in Fall semester?
Response
Frequency Percent
Full-time
152
51.88
Part-time
141
48.12
What is your gender?
Response
Male
Female
Frequency Percent
72
221
Where do you attend the majority of your classes?
Response
Frequency Percent
24.57
75.43
13
9
8.87
How do you describe yourself?
Response
Frequency Percent
Native
American
Asian/Filipino
Black/African
American
Hispanic/Latino
White/Caucasia
n
Other
7
2.39
0
65
0.00
22.18
11
193
3.75
65.87
17
5.80
How many children do you have who are 5 years old
or younger?
Response
Frequency Percent
0
1
2
more than 2
240
27
19
7
81.91
9.22
6.48
2.39
Do you live in the City of Flint?
Response
Frequency Percent
What is your family income range?
Response
Frequency Percent
What is your age?
Response
Frequency Percent
How many semesters have you attended MCC?
Response
Frequency Percent
Yes
No
0-18
19-21
22-25
26-30
31-35
36-40
41-50
50
IR/lsu
90
203
24
70
35
24
31
30
57
22
30.72
69.28
8.19
23.89
11.95
8.19
10.58
10.24
19.45
7.51
Under $10000
$10001-$20000
$20001-$30000
$30001-$40000
$40001
1
2
3
4
5
6
7 or more
Page 1
95
60
30
32
76
75
31
37
30
21
27
72
32.42
20.48
10.24
10.92
25.94
25.60
10.58
12.63
10.24
7.17
9.22
24.57
6/12/2015
Student Satisfaction Survey Results Fall 2014
What form of transportation do you use to attend
MCC?
Response
Frequency Percent
Own vehicle
Car pool
Public
transportation
Other
236
12
26
80.55
4.10
8.87
19
6.48
Would you recommend MCC to others?
Response
Frequency Percent
162
55.29
Probably yes
Uncertain
70
32
23.89
10.92
Probably no
26
8.87
Definitely no
3
1.02
Definitely yes
IR/lsu
What is the highest level of education you have
completed?
Response
Frequency Percent
High School
G.E.D.
Certificate
197
28
29
67.24
9.56
9.90
Associate
Degree
Bachelor
Degree
Graduate
Degree
Professional
License
Other
21
7.17
5
1.71
1
0.34
3
1.02
9
3.07
Please indicate your plans for the next academic
semester.
Response
Frequency Percent
Work/No
College
Attend MCC
Transfer/4yr.
College
Transfer/other
Comm. College
Undecided
Other
Page 2
7
2.39
234
34
79.86
11.60
2
0.68
8
8
2.73
2.73
6/12/2015
Student Satisfaction Survey Results Fall 2014
What educational goal are you currently pursuing at
MCC?
Response
Frequency Percent
Courses
only/No Degree
Courses to
improve job
Courses to
transfer
Complete
Certificate
Complete
Associate
Degree
Other
7
2.39
5
1.71
59
20.14
12
4.10
198
67.58
12
4.10
Who was most influential in your decision to attend
MCC?
Response
Frequency Percent
Family
Friends
H.S.
Counselor/Teac
her
College
Counselor/Teac
her
MCC
Student/Gradua
te
Self
Other
IR/lsu
Response
Frequency Percent
Professional
17
Services
Business
57
Services
Health Services 84
5.80
Technology/Co 16
mputers
Skilled Trades 15
5.46
Personal
18
Services
Agriculture/Envi 3
ronmental
Military
1
Arts/Entertainm 17
ent
Mechanical/Indu 7
strial
Undecided
14
Other
44
6.14
19.45
28.67
5.12
1.02
0.34
5.80
2.39
4.78
15.02
Classroom space is adequate.
Response
Frequency Percent
Strongly Agree 117
Agree
143
Dont Know
6
40.21
49.14
2.06
80
9
8
27.30
3.07
2.73
6
2.05
Disagree
21
7.22
12
4.10
Strongly
Disagree
4
1.37
144
34
49.15
11.60
Space for clubs, activities, leisure is adequate.
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
What is the general job/work category you're seeking?
68
77
133
12
0
23.45
26.55
45.86
4.14
0.00
Study space for students is adequate.
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Page 3
96
116
37
31
5
33.68
40.70
12.98
10.88
1.75
6/12/2015
Student Satisfaction Survey Results Fall 2014
Courses are academically demanding.
Response
Frequency Percent
There is good rapport between faculty and students.
Response
Frequency Percent
There is good rapport between staff and students.
Response
Frequency Percent
MCC is warm, friendly and supportive of students.
Response
Frequency Percent
Students receive adequate recognition for their
accomplishments.
Response
Frequency Percent
Computer labs are adequate.
Response
Science labs are adequate.
Response
Frequency Percent
Academic support labs are adequate.
Response
Frequency Percent
Technology labs are adequate.
Response
Frequency Percent
Copy machine availability is adequate.
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
IR/lsu
108
147
13
21
2
91
142
33
19
4
81
102
67
33
7
69
80
133
7
2
73
81
127
4
5
37.11
50.52
4.47
7.22
0.69
31.49
49.13
11.42
6.57
1.38
27.93
35.17
23.10
11.38
2.41
23.71
27.49
45.70
2.41
0.69
25.17
27.93
43.79
1.38
1.72
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Page 4
95
147
28
16
4
100
134
22
29
7
32.76
50.69
9.66
5.52
1.38
34.25
45.89
7.53
9.93
2.40
Frequency Percent
93
120
56
17
5
68
82
129
5
2
74
91
83
34
7
31.96
41.24
19.24
5.84
1.72
23.78
28.67
45.10
1.75
0.70
25.61
31.49
28.72
11.76
2.42
6/12/2015
Student Satisfaction Survey Results Fall 2014
Recreational facilities are adequate.
Response
Frequency Percent
The campus is generally a safe place.
Response
Frequency Percent
Variety of courses offered is adequate.
Response
Frequency Percent
Class size is appropriate.
Response
Frequency Percent
Advisors are available when needed.
Response
Frequency Percent
Programs of study are flexible.
Response
Frequency Percent
There is diversity and racial harmony at MCC.
There are adequate opportunities for student
employment.
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Response
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
57
63
140
21
8
93
122
9
47
17
73
127
18
57
16
19.72
21.80
48.44
7.27
2.77
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
32.29
42.36
3.13
16.32
5.90
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
25.09
43.64
6.19
19.59
5.50
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Frequency Percent
99
128
46
11
6
34.14
44.14
15.86
3.79
2.07
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
There is a clear student complaint/grievance process.
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
IR/lsu
54
53
128
32
24
18.56
18.21
43.99
11.00
8.25
103
152
18
15
3
101
153
7
24
3
75
114
39
43
15
69
62
136
22
4
35.40
52.23
6.19
5.15
1.03
35.07
53.13
2.43
8.33
1.04
26.22
39.86
13.64
15.03
5.24
23.55
21.16
46.42
7.51
1.37
Student government is accessible.
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Page 5
47
42
168
22
9
16.32
14.58
58.33
7.64
3.13
6/12/2015
Student Satisfaction Survey Results Fall 2014
Dropping and adding courses is easy to do.
Response
Frequency Percent
Help is available to research my career goals.
Response
Frequency Percent
Help is available to improve my study habits and
skills.
Response
Frequency Percent
I am accomplishing my educational goals at MCC.
Response
I would choose to attend MCC again.
Response
Frequency Percent
I would recommend MCC to others.
Response
Frequency Percent
Academic Advising
Response
Frequency Percent
Admissions - Recruitment
Response
Frequency Percent
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
102
113
47
15
14
89
126
65
5
5
135
87
35
22
13
35.05
38.83
16.15
5.15
4.81
30.69
43.45
22.41
1.72
1.72
46.23
29.79
11.99
7.53
4.45
71
101
64
34
13
24.23
34.47
21.84
11.60
4.44
10
3.41
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Strongly Agree
Agree
Dont Know
Disagree
Strongly
Disagree
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
79
100
77
23
10
27.34
34.60
26.64
7.96
3.46
Frequency Percent
122
134
14
12
8
131
91
39
15
16
42.07
46.21
4.83
4.14
2.76
44.86
31.16
13.36
5.14
5.48
69
95
70
14
8
23.55
32.42
23.89
4.78
2.73
37
12.63
Applewood Cafe
Response
Frequency Percent
40
25
29
2
0
13.65
8.53
9.90
0.68
0.00
Athletic/Recreation Programs
Response
Frequency Percent
24
24
29
2
3
8.19
8.19
9.90
0.68
1.02
197
67.24
211
72.01
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
IR/lsu
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Page 6
6/12/2015
Student Satisfaction Survey Results Fall 2014
Bookstore
Response
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Frequency Percent
73
98
65
29
18
24.91
33.45
22.18
9.90
6.14
10
3.41
Career Resource Center
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
49
48
37
4
1
16.72
16.38
12.63
1.37
0.34
154
52.56
Computer Labs
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
91
93
39
13
0
31.06
31.74
13.31
4.44
0.00
57
19.45
Counseling Services
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
IR/lsu
49
78
42
21
11
16.72
26.62
14.33
7.17
3.75
92
31.40
Campus/Public Safety
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
106
106
40
5
2
36.18
36.18
13.65
1.71
0.68
34
11.60
Cashier's Office
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
65
87
50
9
8
22.18
29.69
17.06
3.07
2.73
74
25.26
Concerts - Cultural Programs
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
25
29
25
0
1
8.53
9.90
8.53
0.00
0.34
213
72.70
DisAbilities Services for Students
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Page 7
22
24
24
2
1
7.51
8.19
8.19
0.68
0.34
220
75.09
6/12/2015
Student Satisfaction Survey Results Fall 2014
Financial Aid Services
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
87
85
32
29
27
29.69
29.01
10.92
9.90
9.22
33
11.26
Job Placement/Employment
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
31
32
29
8
3
10.58
10.92
9.90
2.73
1.02
190
64.85
Orientation Program
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
66
81
68
17
8
22.53
27.65
23.21
5.80
2.73
53
18.09
Peer Tutoring Services
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
IR/lsu
39
33
26
5
5
13.31
11.26
8.87
1.71
1.71
185
63.14
Health Services
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
43
29
25
3
0
14.68
9.90
8.53
1.02
0.00
193
65.87
Library Services
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
90
79
32
3
1
30.72
26.96
10.92
1.02
0.34
88
30.03
Parking Lots/Ramps
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
38
90
62
48
39
12.97
30.72
21.16
16.38
13.31
16
5.46
Registration Office
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Page 8
68
112
67
15
8
23.21
38.23
22.87
5.12
2.73
23
7.85
6/12/2015
Student Satisfaction Survey Results Fall 2014
Bear Bistro Food Services
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
64
63
50
22
6
21.84
21.50
17.06
7.51
2.05
88
30.03
The Learning Center
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
43
51
30
1
1
14.68
17.41
10.24
0.34
0.34
167
57.00
The Writing Center
Response
Frequency Percent
42
44
24
3
1
14.33
15.02
8.19
1.02
0.34
Transfer Advising/Counseling
Response
Frequency Percent
48
54
46
19
10
16.38
18.43
15.70
6.48
3.41
179
61.09
116
39.59
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Veteran's Services
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
IR/lsu
20
15
18
1
1
6.83
5.12
6.14
0.34
0.34
238
81.23
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
MCC Web Site
Response
Frequency Percent
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very
Dissatisfied
Dont Know/Not
Used
Page 9
128
107
36
14
8
43.69
36.52
12.29
4.78
2.73
0
0.00
6/12/2015