Mott Community College
2007 Exit Survey Report
Respondent Sample Size - 204
1. Which item BEST describes you when you first entered MCC?
Percent
Entered after graduation
from high sc...
43
Entered after being in the
work force
25
Transferred from another 2
yr. college
1
Transferred from a 4 yr.
college or u...
8
Entered after completing
military ser...
1
Entered after starting or
raising a f...
Entered after retiring
18
0
Other
4
1 - Which item BEST describes you when you first entered MCC?
Choice
Count
Percentage of Sample
Answering
Percentage of Sample
Asked
Percentage of Total
Sample
Entered after graduation from high
school
87
42.6%
42.6%
42.6%
Entered after being in the work force
50
24.5%
24.5%
24.5%
Transferred from another 2 yr. college
3
1.5%
1.5%
1.5%
Transferred from a 4 yr. college or
university
16
7.8%
7.8%
7.8%
Entered after completing military
service
2
1.0%
1.0%
1.0%
17.6%
Entered after starting or raising a family 36
17.6%
17.6%
Entered after retiring
1
0.5%
0.5%
0.5%
Other
9
4.4%
4.4%
4.4%
2. What year did you first enter MCC?
Percent
Before 1980
3
7
Before 1990
Before 2000
20
8
2001
2002
11
2003
11
27
2004
2005
2006
10
1
2 - What year did you first enter MCC?
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Before 1980 7
3.4%
3.4%
3.4%
Before 1990 15
7.4%
7.4%
7.4%
Before 2000 40
19.6%
19.6%
19.6%
2001
17
8.3%
8.3%
8.3%
2002
23
11.3%
11.3%
11.3%
2003
22
10.8%
10.8%
10.8%
2004
56
27.5%
27.5%
27.5%
2005
21
10.3%
10.3%
10.3%
2006
3
1.5%
1.5%
1.5%
Evaluation of each MCC service area listed
3. Counseling
Percent
Satisfied with service
52
15
Not satisfied with service
Aware of service but didn't
use
30
3
Unaware of service
3 - Counseling
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
106
52.0%
52.0%
52.0%
Not satisfied with service
30
14.7%
14.7%
14.7%
Aware of service but didn't use 62
30.4%
30.4%
30.4%
Unaware of service
2.9%
2.9%
2.9%
6
4. Academic Advising
Percent
63
Satisfied with service
Not satisfied with service
21
Aware of service but didn't
use
Unaware of service
14
2
4 - Academic Advising
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
129
63.2%
63.2%
63.2%
Not satisfied with service
43
21.1%
21.1%
21.1%
Aware of service but didn't use 28
13.7%
13.7%
13.7%
Unaware of service
2.0%
2.0%
2.0%
4
5. Disabilities Services
Percent
Satisfied with service
Not satisfied with service
7
1
Aware of service but didn't
use
Unaware of service
69
23
5 - Disabilities Services
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
15
7.4%
7.4%
7.4%
Not satisfied with service
2
1.0%
1.0%
1.0%
Aware of service but didn't use 140
68.6%
68.6%
68.6%
Unaware of service
23.0%
23.0%
23.0%
47
6. Library Services
Percent
Satisfied with service
80
3
Not satisfied with service
Aware of service but didn't
use
Unaware of service
15
2
6 - Library Services
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
163
79.9%
79.9%
79.9%
Not satisfied with service
7
3.4%
3.4%
3.4%
Aware of service but didn't use 30
14.7%
14.7%
14.7%
Unaware of service
2.0%
2.0%
2.0%
4
7. Financial Aid
Percent
Satisfied with service
57
18
Not satisfied with service
Aware of service but didn't
use
Unaware of service
23
2
7 - Financial Aid
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
117
57.4%
57.4%
57.4%
Not satisfied with service
37
18.1%
18.1%
18.1%
Aware of service but didn't use 46
22.5%
22.5%
22.5%
Unaware of service
2.0%
2.0%
2.0%
4
8. Health Services
Percent
23
Satisfied with service
Not satisfied with service
1
Aware of service but didn't
use
Unaware of service
49
27
8 - Health Services
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
47
23.0%
23.0%
Not satisfied with service
2
1.0%
1.0%
1.0%
Aware of service but didn't use 99
48.5%
48.5%
48.5%
Unaware of service
27.5%
27.5%
27.5%
56
23.0%
9. Parking
Percent
Satisfied with service
46
53
Not satisfied with service
Aware of service but didn't
use
0
Unaware of service
0
9 - Parking
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
94
46.3%
46.1%
46.1%
Not satisfied with service
107
52.7%
52.5%
52.5%
Aware of service but didn't use 1
0.5%
0.5%
0.5%
Unaware of service
0.5%
0.5%
0.5%
1
10. Food Service
Percent
Satisfied with service
16
Not satisfied with service
28
Aware of service but didn't
use
42
14
Unaware of service
10 - Food Service
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
32
15.7%
15.7%
Not satisfied with service
57
27.9%
27.9%
27.9%
Aware of service but didn't use 86
42.2%
42.2%
42.2%
Unaware of service
14.2%
14.2%
14.2%
29
15.7%
11. Tutoring
Percent
Satisfied with service
Not satisfied with service
24
6
Aware of service but didn't
use
Unaware of service
64
6
11 - Tutoring
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
49
24.0%
24.0%
24.0%
Not satisfied with service
13
6.4%
6.4%
6.4%
Aware of service but didn't use 130
63.7%
63.7%
63.7%
Unaware of service
5.9%
5.9%
5.9%
12
12. Computer Labs
Percent
Satisfied with service
82
4
Not satisfied with service
Aware of service but didn't
use
Unaware of service
13
1
12 - Computer Labs
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
168
82.4%
82.4%
82.4%
Not satisfied with service
8
3.9%
3.9%
3.9%
Aware of service but didn't use 26
12.7%
12.7%
12.7%
Unaware of service
1.0%
1.0%
1.0%
2
13. Career Center
Percent
Satisfied with service
25
3
Not satisfied with service
Aware of service but didn't
use
51
21
Unaware of service
13 - Career Center
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
50
24.5%
24.5%
Not satisfied with service
7
3.4%
3.4%
3.4%
Aware of service but didn't use 105
51.5%
51.5%
51.5%
Unaware of service
20.6%
20.6%
20.6%
42
24.5%
14. Bookstore
Percent
72
Satisfied with service
Not satisfied with service
25
Aware of service but didn't
use
Unaware of service
2
0
14 - Bookstore
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
147
72.1%
72.1%
72.1%
Not satisfied with service
52
25.5%
25.5%
25.5%
Aware of service but didn't use 5
2.5%
2.5%
2.5%
Unaware of service
0.0%
0.0%
0.0%
0
15. Admissions
Percent
Satisfied with service
90
5
Not satisfied with service
Aware of service but didn't
use
3
Unaware of service
2
15 - Admissions
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
183
89.7%
89.7%
89.7%
Not satisfied with service
10
4.9%
4.9%
4.9%
Aware of service but didn't use 6
2.9%
2.9%
2.9%
Unaware of service
2.5%
2.5%
2.5%
5
16. Registration/Cashier
Percent
81
Satisfied with service
15
Not satisfied with service
Aware of service but didn't
use
Unaware of service
4
0
16 - Registration/Cashier
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
165
80.9%
80.9%
80.9%
Not satisfied with service
30
14.7%
14.7%
14.7%
Aware of service but didn't use 8
3.9%
3.9%
3.9%
Unaware of service
0.5%
0.5%
0.5%
1
17. Student Employment/Job Placement
Percent
15
Satisfied with service
Not satisfied with service
7
Aware of service but didn't
use
Unaware of service
59
19
17 - Student Employment/Job Placement
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
31
15.2%
15.2%
15.2%
Not satisfied with service
14
6.9%
6.9%
6.9%
Aware of service but didn't use 121
59.3%
59.3%
59.3%
Unaware of service
18.6%
18.6%
18.6%
38
18. Recreation/Athletics
Percent
Satisfied with service
12
4
Not satisfied with service
Aware of service but didn't
use
70
15
Unaware of service
18 - Recreation/Athletics
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
24
11.8%
11.8%
Not satisfied with service
8
3.9%
3.9%
3.9%
Aware of service but didn't use 142
69.6%
69.6%
69.6%
Unaware of service
14.7%
14.7%
14.7%
30
11.8%
19. Writing Center
Percent
Satisfied with service
Not satisfied with service
33
2
Aware of service but didn't
use
56
9
Unaware of service
19 - Writing Center
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
67
32.8%
32.8%
Not satisfied with service
5
2.5%
2.5%
2.5%
Aware of service but didn't use 114
55.9%
55.9%
55.9%
Unaware of service
8.8%
8.8%
8.8%
18
32.8%
20. Campus Safety
Percent
Satisfied with service
Not satisfied with service
66
4
Aware of service but didn't
use
Unaware of service
27
3
20 - Campus Safety
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
134
65.7%
65.7%
65.7%
Not satisfied with service
8
3.9%
3.9%
3.9%
Aware of service but didn't use 56
27.5%
27.5%
27.5%
Unaware of service
2.9%
2.9%
2.9%
6
21. Student Life/Student Clubs
Percent
Satisfied with service
Not satisfied with service
21
2
Aware of service but didn't
use
61
16
Unaware of service
21 - Student Life/Student Clubs
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Satisfied with service
43
21.1%
21.1%
Not satisfied with service
4
2.0%
2.0%
2.0%
Aware of service but didn't use 125
61.3%
61.3%
61.3%
Unaware of service
15.7%
15.7%
15.7%
32
21.1%
22. Please indicate the source of funds for your college education at MCC.
Parents, Relatives, Friends
Major Source
35
Minor Source
32
137
Not a Source
Employment while attending college
Major Source
66
Minor Source
58
79
Not a Source
Personal savings
Major Source
41
48
Minor Source
115
Not a Source
Spouse's Income
Major Source
21
Minor Source
18
Not a Source
164
Social Security Benefits
Major Source
4
Minor Source
2
Not a Source
198
Veteran's Benefits
Major Source
Minor Source
5
0
199
Not a Source
Educational Grants
Major Source
Minor Source
71
18
114
Not a Source
Scholarships
Major Source
53
30
Minor Source
Not a Source
119
Loans
Major Source
67
Minor Source
19
118
Not a Source
Reimbursement by Employer
Major Source
Minor Source
15
16
172
Not a Source
22 - Please indicate the source of funds for your college education at MCC.
Topic
Major Source Minor Source Not a Source
Parents, Relatives, Friends
35
32
Employment while attending college 66
58
137
79
Personal savings
41
48
115
Spouse's Income
21
18
164
Social Security Benefits
4
2
198
Veteran's Benefits
5
0
199
Educational Grants
71
18
114
Scholarships
53
30
119
Loans
67
19
118
Reimbursement by Employer
15
16
172
23A. Please indicate what goals are important to you:
To increase mastery in an
academic field
126
To improve reading, writing,
math skills
78
To obtain a certificate or
associate ...
161
120
To transfer to another college
To prepare for a new career
field
To be active in
student/campus activi...
137
28
To meet new people,
establish friends...
75
92
To increase self confidence
To become more
independent and adaptable
114
23 - Please indicate what goals are important to you:
Topic
Goals important to me Not Answered Not Asked
To increase mastery in an academic field
126
78
0
To improve reading, writing, math skills
78
126
0
To obtain a certificate or associate degree
161
43
0
To transfer to another college
120
84
0
To prepare for a new career field
137
67
0
To be active in student/campus activities
28
176
0
To meet new people, establish friendships
75
129
0
To increase self confidence
92
112
0
90
0
To become more independent and adaptable 114
23B. Goals MCC helped me to achieve:
To increase mastery in an
academic field
113
To improve reading, writing,
math skills
99
To obtain a certificate or
associate ...
188
To transfer to another college
80
To prepare for a new career
field
To be active in
student/campus activi...
111
29
To meet new people,
establish friends...
To increase self confidence
To become more
independent and adaptable
97
88
99
23B – Goals MCC helped me to achieve:
Topic
Goals MCC helped me to achieve Not Answered Not Asked
To increase mastery in an academic field
113
91
0
To improve reading, writing, math skills
99
105
0
To obtain a certificate or associate degree
188
16
0
To transfer to another college
80
124
0
To prepare for a new career field
111
93
0
To be active in student/campus activities
29
175
0
To meet new people, establish friendships
97
107
0
To increase self confidence
88
116
0
To become more independent and adaptable 99
105
0
Please indicate your level of satisfaction with the following:
24. Testing, Grading Systems
Percent
30
Very satisfied
64
Satisfied
Dissatisfied
4
Very dissatisfied
1
Does not apply
0
24 - Testing, Grading Systems
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
62
30.4%
30.4%
30.4%
Satisfied
131
64.2%
64.2%
64.2%
Dissatisfied
9
4.4%
4.4%
4.4%
Very dissatisfied 2
1.0%
1.0%
1.0%
Does not apply
0.0%
0.0%
0.0%
0
25. Quality of instruction
Percent
33
Very satisfied
62
Satisfied
Dissatisfied
4
Very dissatisfied
1
Does not apply
0
25 - Quality of instruction
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
68
33.3%
33.3%
33.3%
Satisfied
126
61.8%
61.8%
61.8%
Dissatisfied
8
3.9%
3.9%
3.9%
Very dissatisfied 2
1.0%
1.0%
1.0%
Does not apply
0.0%
0.0%
0.0%
0
26. Availability of instructors
Percent
33
Very satisfied
59
Satisfied
Dissatisfied
6
Very dissatisfied
0
Does not apply
0
26 - Availability of instructors
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
68
33.3%
33.3%
33.3%
Satisfied
121
59.3%
59.3%
59.3%
Dissatisfied
13
6.4%
6.4%
6.4%
Very dissatisfied 1
0.5%
0.5%
0.5%
Does not apply
0.5%
0.5%
0.5%
1
27. Attitude of instructors
Percent
36
Very satisfied
Satisfied
58
4
Dissatisfied
2
Very dissatisfied
Does not apply
0
27 - Attitude of instructors
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
74
36.3%
36.3%
36.3%
Satisfied
118
57.8%
57.8%
57.8%
Dissatisfied
8
3.9%
3.9%
3.9%
Very dissatisfied 4
2.0%
2.0%
2.0%
Does not apply
0.0%
0.0%
0.0%
0
28. Attitude of staff
Percent
30
Very satisfied
56
Satisfied
Dissatisfied
10
Very dissatisfied
Does not apply
2
1
28 - Attitude of staff
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
61
29.9%
29.9%
29.9%
Satisfied
115
56.4%
56.4%
56.4%
Dissatisfied
21
10.3%
10.3%
10.3%
Very dissatisfied 5
2.5%
2.5%
2.5%
Does not apply
1.0%
1.0%
1.0%
2
29. Registration procedures
Percent
24
Very satisfied
67
Satisfied
Dissatisfied
6
2
Very dissatisfied
0
Does not apply
29 - Registration procedures
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
49
24.0%
24.0%
24.0%
Satisfied
136
66.7%
66.7%
66.7%
Dissatisfied
13
6.4%
6.4%
6.4%
Very dissatisfied 5
2.5%
2.5%
2.5%
Does not apply
0.5%
0.5%
0.5%
1
30. Availability of courses
Percent
20
Very satisfied
Satisfied
65
14
Dissatisfied
2
Very dissatisfied
Does not apply
0
30 - Availability of courses
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
40
19.6%
19.6%
19.6%
Satisfied
132
64.7%
64.7%
64.7%
Dissatisfied
28
13.7%
13.7%
13.7%
Very dissatisfied 4
2.0%
2.0%
2.0%
Does not apply
0.0%
0.0%
0.0%
0
31. Student job opportunities
Percent
5
Very satisfied
20
Satisfied
Dissatisfied
Very dissatisfied
7
2
66
Does not apply
31 - Student job opportunities
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
11
5.4%
5.4%
5.4%
Satisfied
40
19.6%
19.6%
19.6%
Dissatisfied
14
6.9%
6.9%
6.9%
Very dissatisfied 4
2.0%
2.0%
2.0%
Does not apply
66.2%
66.2%
66.2%
135
32. Student activity opportunities
Percent
7
Very satisfied
27
Satisfied
Dissatisfied
3
0
Very dissatisfied
62
Does not apply
32 - Student activity opportunities
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
15
7.4%
7.4%
7.4%
Satisfied
55
27.0%
27.0%
27.0%
Dissatisfied
7
3.4%
3.4%
3.4%
Very dissatisfied 0
0.0%
0.0%
0.0%
Does not apply
62.3%
62.3%
62.3%
127
33. Printed class schedules
Percent
41
Very satisfied
Satisfied
54
3
Dissatisfied
0
Very dissatisfied
Does not apply
2
33 - Printed class schedules
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
83
40.7%
40.7%
40.7%
Satisfied
110
53.9%
53.9%
53.9%
Dissatisfied
6
2.9%
2.9%
2.9%
Very dissatisfied 0
0.0%
0.0%
0.0%
Does not apply
2.5%
2.5%
2.5%
5
34. Variety of courses
Percent
28
Very satisfied
61
Satisfied
Dissatisfied
Very dissatisfied
7
0
Does not apply
3
34 - Variety of courses
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
57
27.9%
27.9%
27.9%
Satisfied
125
61.3%
61.3%
61.3%
Dissatisfied
15
7.4%
7.4%
7.4%
Very dissatisfied 1
0.5%
0.5%
0.5%
Does not apply
2.9%
2.9%
2.9%
6
35. Program flexibility
Percent
26
Very satisfied
56
Satisfied
Dissatisfied
13
Very dissatisfied
2
Does not apply
2
35 - Program flexibility
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
54
26.5%
26.5%
26.5%
Satisfied
114
55.9%
55.9%
55.9%
Dissatisfied
27
13.2%
13.2%
13.2%
Very dissatisfied 4
2.0%
2.0%
2.0%
Does not apply
2.5%
2.5%
2.5%
5
36. Preparation for your career
Percent
24
Very satisfied
Satisfied
61
8
Dissatisfied
2
Very dissatisfied
Does not apply
4
36 - Preparation for your career
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
49
24.0%
24.0%
24.0%
Satisfied
125
61.3%
61.3%
61.3%
Dissatisfied
17
8.3%
8.3%
8.3%
Very dissatisfied 4
2.0%
2.0%
2.0%
Does not apply
4.4%
4.4%
4.4%
9
37. Condition of campus
Percent
30
Very satisfied
61
Satisfied
Dissatisfied
7
Very dissatisfied
1
Does not apply
0
37 - Condition of campus
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
61
29.9%
29.9%
29.9%
Satisfied
124
60.8%
60.8%
60.8%
Dissatisfied
15
7.4%
7.4%
7.4%
Very dissatisfied 3
1.5%
1.5%
1.5%
Does not apply
0.5%
0.5%
0.5%
1
38. Class size
Percent
37
Very satisfied
60
Satisfied
Dissatisfied
1
Very dissatisfied
0
2
Does not apply
38 - Class size
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
75
36.8%
36.8%
36.8%
Satisfied
122
59.8%
59.8%
59.8%
Dissatisfied
2
1.0%
1.0%
1.0%
Very dissatisfied 1
0.5%
0.5%
0.5%
Does not apply
2.0%
2.0%
2.0%
4
39. Adequate study areas
Percent
22
Very satisfied
Satisfied
56
11
Dissatisfied
2
Very dissatisfied
Does not apply
9
39 - Adequate study areas
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Very satisfied
44
21.6%
21.6%
21.6%
Satisfied
114
55.9%
55.9%
55.9%
Dissatisfied
23
11.3%
11.3%
11.3%
Very dissatisfied 4
2.0%
2.0%
2.0%
Does not apply
9.3%
9.3%
9.3%
19
40. What BEST describes what you will do after graduation?
Percent
Employed in a field related
to my MCC...
40
Employed in a field unrelated
to my M...
5
Continuing my education
Serving in Armed Forces
44
0
1
Caring for a home/family
Unemployed, seeking work
6
Unemployed, not seeking
work
0
Retired
0
Other
2
40 - What BEST describes what you will do after graduation?
Percentage of Sample
Answering
Percentage of Sample
Asked
Percentage of Total
Sample
Employed in a field related to my MCC degree
82
program
40.4%
40.2%
40.2%
Employed in a field unrelated to my MCC
degree program
11
5.4%
5.4%
5.4%
44.1%
Choice
Count
Continuing my education
90
44.3%
44.1%
Serving in Armed Forces
0
0.0%
0.0%
0.0%
Caring for a home/family
2
1.0%
1.0%
1.0%
Unemployed, seeking work
12
5.9%
5.9%
5.9%
Unemployed, not seeking work
1
0.5%
0.5%
0.5%
Retired
0
0.0%
0.0%
0.0%
Other
5
2.5%
2.5%
2.5%
41. Do you plan to attend MCC in the future?
Percent
24
Yes
43
No
Undecided
33
41 - Do you plan to attend MCC in the future?
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Yes
49
24.0%
24.0%
24.0%
No
87
42.6%
42.6%
42.6%
Undecided 68
33.3%
33.3%
33.3%
42. Has your MCC education improved the quality of your life?
Percent
36
Definitely yes
Probably yes
39
20
Uncertain
3
Probably no
2
Definitely no
42 - Has your MCC education improved the quality of your life?
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Definitely yes 73
35.8%
35.8%
35.8%
Probably yes 80
39.2%
39.2%
39.2%
Uncertain
40
19.6%
19.6%
19.6%
Probably no
7
3.4%
3.4%
3.4%
Definitely no 4
2.0%
2.0%
2.0%
43. Would you recommend MCC to others?
Percent
Definitely yes
57
29
Probably yes
9
Uncertain
Probably no
Definitely no
2
1
43 - Would you recommend MCC to others?
Choice
Count Percentage of Sample Answering Percentage of Sample Asked Percentage of Total Sample
Definitely yes 117
57.4%
57.4%
57.4%
Probably yes 60
29.4%
29.4%
29.4%
Uncertain
19
9.3%
9.3%
9.3%
Probably no
5
2.5%
2.5%
2.5%
Definitely no 3
1.5%
1.5%
1.5%
Written comments:
• I became very frustrated last fall when I needed to get in touch with my advisor to inform her the
internship I applied for was changing its dates to start 5 months later, and would affect registering for
it. I learned she was on sabbatical (but in the office) and could not talk to her. She was the only person
who could help/answer my questions. It took me over 2 months to talk to her after I yelled at someone.
If someone is going to be out of the office for that long, someone else needs to be informed on how to
handle the needs of their students! The library is the only quiet place to study.
• I would just like to say how happy I am with the overall efficiency and willingness of all the staff to
help out, no matter what the situation was. I am very proud to say that I am a Mott graduate. Every
phase of the Mott experience was exceptional. Now my wife is finishing up her degree. The one
negative about the campus is the sharing with the high school students. I share this negative opinion
along with almost all of my fellow students. The women feel intimidated by these disrespectful and
loud people - and I myself don't think that as a paying student I should have to put up with these
situations. I'm not sure how this program benefits Mott, but I don't think it outweighs the negatives
shared by myself and my fellow classmates. I would suggest that if they need to be there, assign them a
certain building and make sure they are limited to it. Unfortunately for Mott Security, they will never
be able to control this situation to the satisfaction of the majority of the students. These teens are
troubled and disrespectful and this takes away from an otherwise great experience.
• Parking needs improvement.
• While, I do realize that the amount of money that one student brings into the institution is minimal
compared to the thousands of students currently enrolled, my belief is all of the employees should have
extensive customer service training. I am certain that I am not the only student faced with these issues.
The employees and I both know that they still get their paychecks whether I get my classes or not. I am
not even sure this is where these types of comments should go, but I am taking advantage of it because
I have not been given any other option, by anyone. Thank you for your time.
• There needs to be more study areas in the MMB. All the women’s bathrooms need air freshener.
There is a lack of communication between Registration/Cashier, Academic Advising, and Financial
Aid. This makes it frustrating for the students because they will literally walk in circles trying to get
something taken care of.
• There was a 2 year wait to take clinical's. The nursing program takes as long as it would have to get a
BSN at U of M. I do let my friends know that. Too much money goes into how the campus looks
(sidewalk restoration, etc.) We need more parking.
• I was advised to take classes that I didn't need. There isn't enough parking. Some of the instructors
have a "GOD" complex. Classes weren't always offered at convenient times.
• Clerks in Registration are not friendly or helpful. They are rude and lazy. Great instructors in the
RTC building.
• Need food services. The quality of instruction depended on the teacher.
• I loved my classes at Mott and can hardly believe I reached my goal.
• Need to have more lighting in the parking ramp. Need something besides vending machines for food.
The Bookstore is too expensive.