Mott Community College 2009 Exit Survey Report
1. What BEST describes you when you first entered
MCC?
Response
Frequency Percent
After graduation
from high
school
After being in
the work force
Transferred
from 4yr
After
completing
military service
After starting or
raising family
After retiring
Other
9/9/2009
Frequency Percent
47
20.35
39.39
61
26.41
2001
13
5.63
17
7.36
2002
11
4.76
8
3.46
2003
20
8.66
35
15.15
2004
17
7.36
0
19
0.00
8.23
2005
2006
2007
2008
29
56
32
6
12.55
24.24
13.85
2.60
128
55.41
34
14.72
64
27.71
5
2.16
29
12.55
4
1.73
159
68.83
39
16.88
Before 2000
4. Evaluation of Services - Academic Advising.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
5. Evaluation of Services - Disabilities Services.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
Response
91
3. Evaluation of Services - Counseling.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
2. What year did you first enter MCC?
160
69.26
50
21.65
20
8.66
1
0.43
6. Evaluation of Services - Library Services.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
MCC 2009 Exit Survey Report
186
80.52
5
2.16
38
16.45
2
0.87
Page 1
Mott Community College 2009 Exit Survey Report
7. Evaluation of Services - Financial Aid.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
117
50.65
49
21.21
65
28.14
0
0.00
9. Evaluation of Services - Parking.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
103
45.37
117
51.54
5
2.20
2
0.88
11. Evaluation of Services - Tutoring.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
63
27.16
16
6.90
144
62.07
9
3.88
13. Evaluation of Services - Career Center.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
9/9/2009
67
29.26
10
4.37
132
57.64
20
8.73
8. Evalution of Services - Health Services.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
50
21.93
8
3.51
131
57.46
39
17.11
10. Evaluation of Services - Food Service.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
110
47.62
20
8.66
90
38.96
11
4.76
12. Evaluation of Services - Computer Labs.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
179
77.49
7
3.03
44
19.05
1
0.43
14. Evaluation of Services - Bookstore.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
MCC 2009 Exit Survey Report
191
83.04
37
16.09
2
0.87
0
0.00
Page 2
Mott Community College 2009 Exit Survey Report
15. Evaluation of Services - Admissions.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
214
93.04
10
4.35
6
2.61
0
0.00
16. Evaluation of Services - Registration/Cashier.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
17. Evaluation of Services - Student Employment.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
46
19.91
8
3.46
153
66.23
24
10.39
19. Evaluation of Services - Writing Center.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
70
30.30
4
1.73
139
60.17
18
7.79
9/9/2009
49
21.21
4
88.26
23
10.00
4
1.74
0
0.00
18. Evaluation of Services - Recreation/Athletics.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
35
15.22
3
1.30
174
75.65
18
7.83
20. Evaluation of Services - Campus Safety.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
21. Evaluation of Services - Student Life/Student
Clubs.
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
203
141
60.78
13
5.60
75
32.33
3
1.29
22. Source of Funds for MCC college education Parents Relatives Friends
Response
Frequency Percent
Major source
46
23.00
1.73
Minor source
38
19.00
160
69.26
Not a source
116
58.00
18
7.79
MCC 2009 Exit Survey Report
Page 3
Mott Community College 2009 Exit Survey Report
23. Source of Funds for MCC college education Employment while attending college.
Response
Frequency Percent
24. Source of Funds for MCC college education Personal savings.
Response
Frequency Percent
25. Source of funds for MCC college education Spouse's income.
Response
Frequency Percent
26. Source of funds for MCC college education Social Security Benefits.
Response
Frequency Percent
27. Source of funds for MCC college education Educational Grants.
Response
Frequency Percent
28. Source of funds for MCC college education Scholarships.
Response
Frequency Percent
29. Source of funds for MCC college education Loans.
Response
Frequency Percent
30. Source of funds for MCC college education Reimbursement by employer.
Response
Frequency Percent
Major source
Minor source
Not a source
Major source
Minor source
Not a source
Major source
Minor source
Not a source
Major source
Minor source
Not a source
9/9/2009
66
54
89
22
21
157
79
22
109
69
23
118
31.58
25.84
42.58
11.00
10.50
78.50
37.62
10.48
51.90
32.86
10.95
56.19
Major source
Minor source
Not a source
Major source
Minor source
Not a source
Major source
Minor source
Not a source
Major source
Minor source
Not a source
MCC 2009 Exit Survey Report
57
58
89
4
2
193
44
35
129
19
11
175
27.94
28.43
43.63
2.01
1.01
96.98
21.15
16.83
62.02
9.27
5.37
85.37
Page 4
Mott Community College 2009 Exit Survey Report
31. Please indicate the goals that are important to
you.
Response
Frequency Percent
To increase
139
mastry in an
academic field
To improve
92
reading writing
math skills
To obtain a
187
certificate or
associate
degree
To transfer to 130
another college
To prepare for a 137
new career field
To be active in 12
student campus
activities
To meet new
81
people and
establish
friendships
To increase self 92
confidence
To become
109
more
independent
and adaptable
59.91
39.66
80.60
56.03
59.05
5.17
34.91
39.66
46.98
33. Satisfaction Level - Testing and/or Grading
Systems.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
71
151
6
2
30.87
65.65
2.61
0.87
0
0.00
35. Satisfaction Level - Availability of instructors.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
9/9/2009
78
130
14
6
34.21
57.02
6.14
2.63
0
0.00
32. Please indicate the goals MCC helped you to
achieve.
Response
Frequency Percent
To increase
106
mastery in an
academic field
To improve
112
reading writing
math skills
To obtain a
216
certificate or
associate
degree
To transfer to 100
another college
To prepare for a 119
new career field
To be active in 24
student campus
activities
To meet new
100
people and
establish
friendships
To increase self 99
confidence
To become
103
more
independent
and adaptable
46.09
48.70
93.91
43.48
51.74
10.43
43.48
43.04
44.78
34. Satisfaction Level - Quality of instruction.
Response
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
Frequency Percent
80
138
6
5
34.93
60.26
2.62
2.18
0
0.00
36. Satisfaction Level - Attitude of instructors.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
MCC 2009 Exit Survey Report
79
127
18
4
34.65
55.70
7.89
1.75
0
0.00
Page 5
Mott Community College 2009 Exit Survey Report
37. Satisfaction Level - Attitude of staff.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
66
127
26
8
28.70
55.22
11.30
3.48
3
1.30
38. Satisfaction Level - Registration procedures.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
39. Satisfaction Level - Availability of courses.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
56
120
45
9
24.35
52.17
19.57
3.91
0
0.00
41. Satisfaction Level - Student activity opportunities.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
24
64
12
4
10.62
28.32
5.31
1.77
122
53.98
43. Satisfaction Level - Variety of courses.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
81
127
15
4
35.37
55.46
6.55
1.75
2
0.87
9/9/2009
71
121
20
5
31.42
53.54
8.85
2.21
9
3.98
27.95
59.83
7.42
4.37
1
0.44
40. Satisfaction Level - Student job opportunities.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
24
40
22
5
10.48
17.47
9.61
2.18
138
60.26
42. Satisfaction Level - Printed class schedule.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
100
116
4
1
43.86
50.88
1.75
0.44
7
3.07
44. Satisfaction Level - Program flexibility.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
45. Satisfaction Level - Preparation for your career.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
64
137
17
10
71
113
27
9
31.14
49.56
11.84
3.95
8
3.51
46. Satisfaction Level - Condition of campus.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
MCC 2009 Exit Survey Report
75
139
10
4
32.75
60.70
4.37
1.75
1
0.44
Page 6
Mott Community College 2009 Exit Survey Report
47. Satisfaction Level - Class size.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
94
125
9
2
40.87
54.35
3.91
0.87
0
0.00
48. Satisfaction Level - Adequate study areas.
Response
Frequency Percent
Very satisfied
Satisfied
Dissatisfied
Very
dissatisfied
Does not apply
49. What BEST describes what you will do after
graduation?
Response
Frequency Percent
Employed in a
field related to
my MCC
degree program
Employed in a
field unrelated
to my MCC
degree program
Continuing my
education
Serving in
Armed Forces
Caring for a
home family
Unemployed
seeking work
Unemployed
not seeking
work
Retired
Other
9/9/2009
32.47
51.52
10.39
3.03
6
2.60
50. Do you plan to attend MCC in the future?
Response
Frequency Percent
69
29.74
98
42.61
24
10.43
No
88
37.93
138
60.00
Undecided
75
32.33
3
1.30
24
10.43
28
12.17
4
1.74
5
10
2.17
4.35
51. Has your MCC education improved the quality of
your life?
Response
Frequency Percent
Definitely yes
Probably yes
Uncertain
Probably no
Definitely no
75
119
24
7
107
77
29
11
4
46.93
33.77
12.72
4.82
1.75
Yes
52. Would you recommend MCC to others?
Response
Definitely yes
Probably yes
Uncertain
Probably no
Definitely no
MCC 2009 Exit Survey Report
Frequency Percent
141
67
14
3
4
61.57
29.26
6.11
1.31
1.75
Page 7