Exit Survey Report

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Exit Survey Report
2013
1. Which BEST describes you when you first entered
MCC?
Response
Frequency Percent
Entered after
graduation from
high school
Entered after
being in the
work force
Transferred
from a 4-yr.
college or
university
Entered after
completing
military service
Entered after
starting or
raising a family
Entered after
retiring
Other
IR/lsu
Response
Frequency Percent
31
16.23
72
37.50
48
25.00
2002
5
2.62
16
8.33
2003
5
2.62
2
1.04
2004
4
2.09
36
18.75
2005
7
3.66
5
2.60
2006
7
3.66
19
9.90
2007
2008
2009
2010
2011
2012
6
16
43
39
22
6
3.14
8.38
22.51
20.42
11.52
3.14
3. Evaluation of Services - Counseling
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
2. What year did you first enter MCC?
122
63.87
20
10.47
46
24.08
3
1.57
Before 2002
4. Evaluation of Services - Academic Advising
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
Page 1
154
78.97
31
15.90
9
4.62
1
0.51
8/27/2013
Exit Survey Report
2013
5. Evaluation of Services - Disabilities Services
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
27
14.75
1
0.55
132
72.13
23
12.57
7. Evaluation of Services - Financial Aid
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
126
66.32
28
14.74
35
18.42
1
0.53
9. Evaluation of Services - Parking
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
102
52.58
86
44.33
6
3.09
0
0.00
11. Evaluation of Services - Tutoring
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
IR/lsu
71
37.77
8
4.26
101
53.72
8
4.26
6. Evaluation of Services - Library Services
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
137
72.49
4
2.12
45
23.81
3
1.59
8. Evaluation of Services - Health Services
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
42
22.83
7
3.80
105
57.07
30
16.30
10. Evaluation of Service - Food Service
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
104
54.17
32
16.67
52
27.08
4
2.08
12. Evaluation of Services - Computer Labs
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
Page 2
151
78.24
5
2.59
36
18.65
1
0.52
8/27/2013
Exit Survey Report
2013
13. Evaluation of Services - Career Center
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
62
33.16
6
3.21
96
51.34
23
12.30
15. Evaluation of Services - Admissions
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
175
91.15
11
5.73
6
3.13
0
0.00
17. Evaluation of Services - Student Employment
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
46
24.86
5
2.70
117
63.24
17
9.19
19. Evaluation of Services - Writing Center
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
IR/lsu
67
35.64
2
1.06
113
60.11
6
3.19
14. Evaluation of Services - Bookstore
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
160
82.47
32
16.49
2
1.03
0
0.00
16. Evaluation of Services - Registration/Cashier
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
176
90.26
10
5.13
9
4.62
0
0.00
18. Evaluation of Services - Recreation/Athletics
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
34
18.38
7
3.78
129
69.73
15
8.11
20. Evaluation of Services - Campus Safety
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
Page 3
134
69.43
6
3.11
51
26.42
2
1.04
8/27/2013
Exit Survey Report
2013
21. Evaluation of Services - Student Life/Student
Clubs
Response
Frequency Percent
Satisfied with
service
Not satisfied
with service
Aware of
service but
didn't use
Unaware of
service
58
31.18
10
22. Source of funds for MCC college education Parents, Relatives, Friends
Response
Frequency Percent
Major Source
41
24.55
5.38
Minor Source
24
14.37
105
56.45
Not a Source
102
61.08
13
6.99
23. Source of funds for MCC college education Employment while attending college
Response
Frequency Percent
24. Sources of funds for MCC college education Personal savings
Response
Frequency Percent
25. Source of funds for MCC college education Spouse's income
Response
Frequency Percent
26. Source of funds for MCC college education - Social
Security Benefits
Response
Frequency Percent
27. Source of funds for MCC college education Educational Grants
Response
Frequency Percent
28. Source of funds for MCC college education Scholarships
Response
Frequency Percent
29. Source of funds for MCC college education - Loans
30. Source of funds for MCC college education Reimbursement by employer
Response
Frequency Percent
Major Source
Minor Source
Not a Source
Major Source
Minor Source
Not a Source
Major Source
Minor Source
Not a Source
Response
Major Source
Minor Source
Not a Source
IR/lsu
48
50
73
13
13
135
86
26
70
28.07
29.24
42.69
8.07
8.07
83.85
Major Source
Minor Source
Not a Source
47.25
14.29
38.46
Frequency Percent
78
24
75
Major Source
Minor Source
Not a Source
44.07
13.56
42.37
Major Source
Minor Source
Not a Source
Major Source
Minor Source
Not a Source
Page 4
32
47
91
3
2
155
23
33
110
7
8
148
18.82
27.65
53.53
1.88
1.25
96.88
13.86
19.88
66.27
4.29
4.91
90.80
8/27/2013
Exit Survey Report
2013
31. Please indicate the goals that are important to you:
Response
To increase
mastery in an
academic field
To improve
reading writing
math skills
To obtain a
certificate or
associate
degree
To transfer to
another college
To prepare for a
new career field
To be active in
student/campus
activities
To meet new
people establish
friendships
To increase self
confidence
To become
more
independent
and adaptable
Frequency Percent
122
62.89
77
39.69
147
75.77
111
57.22
131
67.53
28
14.43
60
30.93
86
44.33
93
47.94
32. Please indicate the goals MCC helped you to
achieve:
Response
Frequency Percent
To increase
mastery in an
academic field
To improve
reading writing
math skills
To obtain a
certificate or
associate
degree
To transfer to
another college
To prepare for a
new career field
To be active in
student/campus
activities
To meet new
people establish
friendships
To increase self
confidence
To become
more
independent
and adaptable
104
54.45
91
47.64
167
87.43
96
50.26
120
62.83
40
20.94
88
46.07
90
47.12
95
49.74
33. Satisfaction Level - Testing, Grading Systems
Response
Frequency Percent
34. Satisfaction Level - Quality of instruction
Response
Frequency Percent
35. Satisfaction level - Availability of instructors
Response
Frequency Percent
36. Satisfaction Level - Attitude of instructors
Response
Frequency Percent
Very satisfied
80
Satisfied
103
Dissatisfied
4
Very dissatisfied 5
Does not apply 0
Very satisfied
95
Satisfied
80
Dissatisfied
13
Very dissatisfied 5
Does not apply 0
IR/lsu
41.67
53.65
2.08
2.60
0.00
49.22
41.45
6.74
2.59
0.00
Very satisfied
88
Satisfied
97
Dissatisfied
6
Very dissatisfied 2
Does not apply 1
Very satisfied
90
Satisfied
88
Dissatisfied
9
Very dissatisfied 7
Does not apply 0
Page 5
45.36
50.00
3.09
1.03
0.52
46.39
45.36
4.64
3.61
0.00
8/27/2013
Exit Survey Report
2013
37. Satisfactioni Level - Attitude of staff
Response
Frequency Percent
38. Satisfaction Level - Registation procedures
Response
Frequency Percent
39. Satisfaction Level - Availability of courses
Response
Frequency Percent
40. Satisfaction Level - Student job opportunities
Response
Frequency Percent
41. Satisfaction Level - Student activity opportunities
Response
Frequency Percent
42. Satisfaction Level - Printed class schedule
Response
Frequency Percent
43. Satisfaction Level - Variety of courses
Response
Frequency Percent
44. Satisfaction Level - Program flexibility
Response
Frequency Percent
45. Satisfaction Level - Preparation for your career
Response
Frequency Percent
46. Satisfaction Level - Condition of campus
Response
Frequency Percent
Very satisfied
80
Satisfied
91
Dissatisfied
9
Very dissatisfied 10
Does not apply 2
Very satisfied
53
Satisfied
87
Dissatisfied
42
Very dissatisfied 10
Does not apply 1
Very satisfied
34
Satisfied
52
Dissatisfied
6
Very dissatisfied 2
Does not apply 92
Very satisfied
84
Satisfied
97
Dissatisfied
7
Very dissatisfied 2
Does not apply 3
Very satisfied
79
Satisfied
89
Dissatisfied
12
Very dissatisfied 2
Does not apply 10
IR/lsu
41.67
47.40
4.69
5.21
1.04
27.46
45.08
21.76
5.18
0.52
18.28
27.96
3.23
1.08
49.46
43.52
50.26
3.63
1.04
1.55
41.15
46.35
6.25
1.04
5.21
Very satisfied
63
Satisfied
104
Dissatisfied
21
Very dissatisfied 5
Does not apply 0
Very satisfied
27
Satisfied
41
Dissatisfied
16
Very dissatisfied 3
Does not apply 105
Very satisfied
95
Satisfied
85
Dissatisfied
0
Very dissatisfied 1
Does not apply 12
Very satisfied
67
Satisfied
88
Dissatisfied
19
Very dissatisfied 7
Does not apply 12
Very satisfied
87
Satisfied
99
Dissatisfied
4
Very dissatisfied 1
Does not apply 2
Page 6
32.64
53.89
10.88
2.59
0.00
14.06
21.35
8.33
1.56
54.69
49.22
44.04
0.00
0.52
6.22
34.72
45.60
9.84
3.63
6.22
45.08
51.30
2.07
0.52
1.04
8/27/2013
Exit Survey Report
2013
47. Satisfaction Level - Class size
Response
Frequency Percent
48. Satisfaction Level - Adequate study areas
Response
Frequency Percent
49. What BEST describes what you will do after
graduation?
Response
Frequency Percent
50. Do you plan to attend MCC in the future?
Very satisfied
99
Satisfied
85
Dissatisfied
7
Very dissatisfied 1
Does not apply 1
Employed in a 86
field related to
my MCC degree
program
Employed in a 20
field unrelated
to my MCC
degree program
Continuing my 127
education
Serving in
1
Armed Forces
Caring for a
15
home/family
Unemployed
24
seeking work
Unemployed not 2
seeking work
Retired
1
Other
3
51.30
44.04
3.63
0.52
0.52
IR/lsu
97
57
31
6
4
41.67
40.63
10.94
1.56
5.21
Response
Frequency Percent
52
26.67
10.47
No
80
41.03
66.49
Undecided
63
32.31
45.03
Yes
0.52
7.85
12.57
1.05
0.52
1.57
51. Has your MCC education improved the quality of
your life?
Response
Frequency Percent
Definitely yes
Probably yes
Uncertain
Probably no
Definitely no
Very satisfied
80
Satisfied
78
Dissatisfied
21
Very dissatisfied 3
Does not apply 10
49.74
29.23
15.90
3.08
2.05
52. Would you recommend MCC to others?
Response
Definitely yes
Probably yes
Uncertain
Probably no
Definitely no
Page 7
Frequency Percent
139
46
4
3
3
71.28
23.59
2.05
1.54
1.54
8/27/2013
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