Program Planning and Assessment (PPA)
for Services, Offices & Non-Instructional Programs
Comprehensive Review, Annual Review & Action Plan
Spring 2016
The purpose of Program Planning and Assessment at Hartnell College is to obtain an honest and authentic view of a service/office/program and
to assess its strengths, opportunities, needs, and connection to the mission and goals of the college. The process is based on the premise that each
area reviews assessment data and uses these data to plan for improvement. The results of these annual cycles provide data for a periodic
comprehensive review that shows evidence of improvement and outlines long-range goals.
The Program Planning and Assessment process improves and increases the flow of information and data at Hartnell College. The result of the
process also improves institutional effectiveness.
Service/Office/
Non-Instructional Program
Date Completed (must be in final
form by 4/28/16)*
Date Submitted
to VP
*Please note that you should work with your colleagues and supervisor/director/dean to ensure that this report is completed, revised as needed, in
its final form and submitted no later than the end of April.
List of Contributors, including Title/Position
Name
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Title/Position
Manager Comments (required for comprehensive):
_______________________
Typed Name of Manager
______________
Date
VP Comments (optional):
_______________________
Typed Name of VP
______________
Date
This PPA report is organized in 3 sections and 9 subsections as follows:
I.
II.
III.
Comprehensive Review – a. Overall Service/Office/Program Effectiveness,
b. Staffing Profile, and c. Service/Office/Program Goals.
Annual Review – a. Data & Trends, b. Service/Program Modality, c. Outcomes,
and d. Previously Scheduled Activities.
Annual Action Plan – a. New Activities and b. Resource Requests.
INSTRUCTIONS
 For services/offices/non-instructional programs scheduled for comprehensive review in spring 2016, please
complete Sections I, II, and III.
 For services/offices/non-instructional programs scheduled for annual review, please complete Sections II and
III.
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I.
COMPREHENSIVE REVIEW
Please complete this section for services/offices/non-instructional programs scheduled for comprehensive review
in spring 2016. Go to Section II for services/offices/non-instructional programs scheduled for annual review in
spring 2016.
A. OVERALL SERVICE/OFFICE/PROGRAM EFFECTIVENESS
1. Describe your service/office/non-instructional program in terms of its overall effectiveness over the past several years.
Please consider the questions below in describing your area.








What are your area’s primary functions?
How are students/employees served by the service/office/program?
What are the unique aspects of the service/office/program?
How does the service/office/program relate to the needs of the community?
How does the service/office/program interface/collaborate with other areas on campus?
What is working well in service/program provision?
Have state and/or federal mandates/rules/certifications particular to the service/program been met?
What policies and/or practices, both institutionally and departmentally, have been implemented to improve functions over the past
few years?
[Begin response here]
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B. STAFFING PROFILE
1.
In the table indicate the number in terms of FTE. For instance, 1 full-time staff person is 1.0, and a half-time person
is .5.
Positions
2014-15
2015-16
2016-2017
Management, Supervisors
Classified Staff
Classified Staff- Part-time
(headcount/FTE)
Faculty - Full-time
Faculty – Part-time
Student Workers
Professional Experts
Total Full Time equivalent Staff
2. What staffing factors/challenges have influenced the effectiveness of the service/office/program?
[Begin response here]
C. SERVICE/OFFICE/PROGRAM GOALS
1. List and describe service/office/program goals for the next comprehensive review cycle. Be sure to highlight
innovative, unique, or other especially noteworthy aspects.
In considering your service’s/office’s/program’s future goals, please review Hartnell’s vision and mission statements.
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VISION STATEMENT
Hartnell College will be nationally recognized for the success of our students by developing leaders who will contribute to the
social, cultural, and economic vitality of our region and the global community.
MISSION STATEMENT
Focusing on the needs of the Salinas Valley, Hartnell College provides educational opportunities for students to reach academic
goals in an environment committed to student learning, achievement and success.
[List and describe service/office/program goals here]
1)
2)
3)
4)
5)
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II. ANNUAL REVIEW
This section must be completed for ALL services/offices/non-instructional programs, including those scheduled for
a comprehensive review in spring 2016.
A. DATA & TRENDS
1. Provide any relevant data and describe any relevant qualitative factors that affect service/program provision, office
functioning, and the evaluation of the service/office/non-instructional program. List the sources of this data and
information.
[Begin response here]
B. SERVICE/PROGRAM MODALITY
1. Please describe how you provide your services to intended recipients? You should include physical locations, how
you interact with others (phone, online, face-to-face, etc.), hours of operation, and staffing.
[Begin response here]
2. Compare service/program quality provided across locations and times. Are there differences? To what do you ascribe
the differences in your service/ program? Discuss any other relevant factors regarding diverse service/program
modalities and environments.
[Begin response here]
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C. OUTCOMES
SERVICE AREA OUTCOMES
Each service unit/office/non-instructional program develops its own Service Area Outcomes (SAOs). The outcomes should be directly
related to the work of the service unit/office/non-instructional program, challenging but attainable, and measureable. SAOs should
articulate what specifically is to be achieved; their measurement should assess how well the service unit/office/non-instructional program is
performing.
http://www.hartnell.edu/service-area-outcomes
Please answer the following questions:
1. Which service area outcome did you assess?
[Begin response here]
2. Describe how service area outcomes were specifically addressed by the service/office/program during the past year.
Was there review and analysis of the data? How did the staff engage in discussion? Were any interventions conducted? Are there any
plans to make changes/improvements in the service/office/program?
[Begin response here]
3. Describe assessment activities that need to be strengthened or improved. What are the challenges to achieving these
improvements?
[Begin response here]
D. PREVIOUSLY SCHEDULED ACTIVITIES
Using your previous PPA as a template, please complete the table.
http://www.hartnell.edu/2015-program-planning-and-assessment-reports-0
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Activity scheduled
What success has been
achieved to date on this
activity?
What challenges existed or
continue to exist?
When do you expect this
activity to be completed?
1.
2.
3.
* For each activity that will continue into AY 2016-17 and that requires resources, submit a separate resource request in Section III.
1. Evaluate the success of each completed activity since your last PPA. What measurable outcomes were achieved? Did the
activities and subsequent dialogue lead to significant change in student learning or program success?
[Begin response here]
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III. ANNUAL ACTION PLAN
This section must be completed for ALL services/offices/non-instructional programs, whether scheduled for
annual or comprehensive review in spring 2016.
A. NEW ACTIVITIES
This subsection addresses new activities for, and continuing new activities into, AY 2017-18. An activity can address many different aspects of your
service/office/program, and ultimately is undertaken to improve, enhance, and or keep your service/office/program current. A new activity may or
may not require additional resources. The first activity listed should be the most important; the second activity listed the second most important, etc. Activities
can include but are not limited to:
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
NEW CURRICULUM
FURTHER DEVELOPMENT OF THE PROGRAM OR SERVICE
GRANT DEVELOPMENT AND PROPOSALS
FACULTY AND STAFF TRAINING
MARKETING/OUTREACH
ENROLLMENT MANAGEMENT
STUDENT SERVICES
ADMINISTRATIVE SERVICES
SUPPORT OPERATIONS
FACILITIES
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List information concerning new projects or activities planned. Each new activity should use a table, so please copy what is provided as needed.
The first activity listed should be the most important; the second activity listed the second most important, etc. Please keep in mind that resources
needed, if funded, would not be approved until spring 2017 and provided until FY 2017-18. Ongoing activities involving resources that
will no longer be available from grant funds starting FY 2017-18must be planned for appropriately.
Activity
Strategic Plan(s), related SLO(s),
PLO(s) or goal(s)
Desired Outcome
Resources Needed
Responsible Person
Estimated date at completion
Comments
* See Appendix A for a list of the 11 goals in the college’s Strategic Plan.
B. RESOURCE REQUESTS
It is important that you identify resources needed to complete all activities and project their cost. These resources and costs will be
considered through the College’s integrated planning (governance, budget development, funding decision making, and resource
allocation) processes. All resource requests must be linked to the new or continuing activity.
R:\PPA Spring 2016\Budget Request Spreadsheet
Please use the link provided to obtain a copy of the Budget Request Spreadsheet that will be used to organize your request. Please save
and rename the file on the computer of the person responsible. Each individual budget request must be placed on the appropriate page of
the Budget Request Spreadsheet. The pages correspond to a specific budget category (certificated personnel, classified personnel,
management personnel, supplies under $200, capital equipment over $200, technology, contract services, training, travel, library
materials and facilities). You can move between the pages with the tabs at the bottom of the Budget Request Spreadsheet. You must fill
out the first five columns for each request (the first two columns may seem redundant, but they are needed for when the request are
merged together). If you have a question regarding the information required in a column, clicking the title box will bring up a brief
description of what is needed. The completed Budget Request Spreadsheet must also be submitted no later than April 28,
2016.
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1.
Please rank your top 5 resource request in order of priority regardless of category.
1)
2)
3)
4)
5)
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APPENDIX A. Strategic Priorities & Goals
(from Hartnell College Strategic Plan 2013-2018)
Priority 1: Student
Access
Goal 1A: Hartnell College will provide higher education, workforce development, and lifelong learning opportunities—with seamless
pathways—to all of the college’s present and prospective constituent individuals and groups.
Priority 2: Student
Success
Goal 2A: Hartnell College will provide a supportive, innovative, and collaborative learning environment to help students pursue and
achieve educational success.
Goal 2B: Hartnell College will provide a supportive, innovative, and collaborative learning environment that addresses and meets the
diverse learning needs of students.
Priority 3: Employee
Diversity and Development
Goal 3A: Hartnell College is committed to 1) increasing diversity among its employees; 2) providing an environment that is safe for and
inviting to diverse persons, groups, and communities; and 3) becoming a model institution of higher education whose respect for diversity is
easily seen and is fully integrated throughout its policies, practices, facilities, signage, curricula, and other reflections of life at the college.
Goal 3B: To attract and retain highly qualified employees, Hartnell College is committed to providing and supporting relevant, substantial
professional development opportunities.
Priority 4:
Effective Utilization of Resources
Goal 4A: To support its mission, Hartnell College is committed to the effective utilization of its human resources.
Goal 4B: Hartnell College is committed to having its physical plant, furnishings, and grounds maintained and replaced in a planned and
scheduled way to support learning, safety, security, and access.
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Goal 4C: Hartnell College will maintain a current, user-friendly technological infrastructure that serves the needs of students and
employees.
Goal 4D: Hartnell College is committed to maximizing the use and value of capital assets, managing financial resources, minimizing costs,
and engaging in fiscally sound planning for future maintenance, space, and technology needs.
Priority 5:
Innovation and Relevance for Programs and Services
Goal 5A: Hartnell College will provide programs and services that are relevant to the real-world needs of its diverse student population,
while also developing and employing a culture of innovation that will lead to improved institutional effectiveness and student learning.
Priority 6: Partnership
with Industry, Business Agencies and Education
Goal 6A: Hartnell College is committed to strengthening and furthering its current partnerships, in order to secure lasting, mutually
beneficial relationships between the college and the community that the college serves.
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