Mott Marketing & Communications Under the Office of Institutional Advancement YOUR Marketing Team Dale Weighill Dawn Hibbard Michael Tews SuperPower: Creating Colorful Collections of Characters that Clarify our Commodity SuperPower: Making Pretty Things and Surviving in an Office full of Women Hobby: Rocking those Hobby: Laughing at you trying to say that five times fast! Hobby: Um....Sports! (That sounds manly right?!?) dale.weighill@mcc.edu dawn.hibbard@mcc.edu michael.tews@mcc.edu AVP of Institutional Advancement (aka “The FUN-draiser”) SuperPower: Singing a siren song that tells all lost souls the beauty of MCC hipster glasses like only he can Communications Specialist (aka “The Message Master”) Rebecca Gale-Gonzalez Executive Assistant to the AVP (aka “The Muscle”) SuperPower: Running the Office like a well-oiled machine (i.e. Keeping these Clowns in Line) Hobby: Saving the Earth (really, you’re going to recycle this, right?) rebecca.gale@mcc.edu Graphic Designer (aka “The Beautifier”) Alisha Brown Staff Writer (aka “The Voice”) SuperPower: Spitting out Slogans and Ad Content like a Llama with a cold Hobby: Generally being awesome (really, who isn’t?) alisha.brown@mcc.edu Why does Mott NEED a Marketing and Communications Team? Marketing is more than just talking about our College, marketing is a strategic effort to position the College, our programs and services, in front of potential students, faculty, and supporters at the right time with the right message. The Marketing and Communications Office is the voice of the College-- we express and shape our reputation to help further our mission. Marketing takes many forms--the strategic placement of news releases and billboard ads, a well-designed website, posters on campus, social media, and more. These efforts need to come together with a consistent message and a unified look to ensure that our reputation is one that represents our commitment to the community and our high standards in education. OUR Goals Advance the Mission of the College through: Compelling Storytelling that captures the true essence of Mott Community College, Engaging Visuals that reach out to our students and demand to be noticed, and Public Advocacy that sells MCC to the community as a leader in education. Unify the College behind a brand that represents who we are by: Supporting the Student Recruitment, Enrollment, Retention and Completion and Alumni Engagement in marketing strategy and materials development to ensure a cohesive look and feel from the first time a student interacts with MCC to the day they retire. Developing internal marketing collateral that matches the tone of the college. Call us. We can Help. (810) 762-0455 Or Stop By CM1025 (We usually have candy) MOTT. MY PATH TO EXCELLENCE. Mott Marketing & Communications Under the Office of Institutional Advancement What Does the Marketing Office Do? In addition to supporting the comprehensive student experience and marketing the College to other stakeholders, the Marketing and Communications Office is your one-stop shop for all of your event, program, College, and course promotion needs. THE MCC VOICE Develop strategic marketing initiatives Develop content for radio, TV, and print ads Secure advertising space (radio, TV print, etc) Oversee production of radio and television ads Write and submit news stories Write speeches for College functions Manage social media marketing Edit and proofread written content THE MCC LOOK Design billboard advertisements Design brochures, fliers, newsletters, posters Design business cards and mailers Coordinate InfoChannel Marketing Document College events in photos Oversee correct usage of MCC brand visuals Manage the MCC brand Oversee brand related giveaways (frisbees, water bottles, etc) Really? You do all that? We sure do AND we work with the Web team to ensure you get the most comprehensive marketing possible AND we coordinate and cross-market events and programs with similar missions and demographics AND we work with Institutional Research to share accurate demographic information AND we look at web and advertising data to understand our audience and KNOW what ads are effective Call us. We can Help. (810) 762-0455 Or Stop By CM1025 (We usually have candy) MOTT. MY PATH TO EXCELLENCE. Mott Marketing & Communications Under the Office of Institutional Advancement The Marketing and Communications Office takes pride in producing high quality, compelling, and strategic marketing materials. Like all great works of art, our materials are the result of creative, collaborative efforts that need time to develop and often go through multiple renditions before we present them. While we can work effectively under-pressure, our best work is produced using the following suggested turnaround times. The All-Inclusive Strategic Marketing Package (4-6 Weeks Depending on Project Scope) Your Part PHASE1 Discovery Meeting PHASE2 Campaign Review Meeting PHASE3 Final Review and Approval Our Part Bring your ideas: Tell us what your goals are, who your audience is, and what you think you need from us. After meeting with you we will 1. Evaluate existing materials 2. Research marketing trends and information that pertain to your project 3. Develop a strategic Marketing Plan designed to help reach your objectives 4. Create written and visual materials for review Tell us what you think: This is your opportunity to give us feedback on the materials, messages and marketing strategies we have created for you. After meeting with you we will 1. Complete any revisions 2. Develop any additional content 3. Send everything to you for approval by the edit deadline Give us the go ahead: Review and approve any written and visual materials for production, and submit a print payment requisition. After approval we will 1. Prepare all materials for production and coordinate with the printer 2. Keep all source files for future edits Ala Carte Marketing and Communications Services (Suggested Lead Times Do Not Include Printing) News Release If Information is provided: 4-5 days If research is required: 6-8 days Social Media Individual Post: 1 day Multiple Posts with strategy: 3-5 Brochures Brochure from Template (with approved content): 7-10 days Informational Brochure: 10-15 days Postcards/Mailers If content is provided: 5-7 days If content needs to be created: 8-14 days Photography: 2 days notice Video Production Varies based on availability of Media Services and Script Development Script Writing: 5-7 days Business Cards: 5-7 days Informational Poster: 7-10 days General Proofreading: 3-4 days Event Signage: 5-7 days MOTT. MY PATH TO EXCELLENCE. Mott Marketing & Communications Under the Office of Institutional Advancement Marketing Project Policies The Mott Marketing and Communications team is the internal group that manages the public perception of the College and supports the College in efforts to increase student enrollment, retention, and completion. To that end, the Marketing and Communications team completes communication projects for the College as a whole, as well as, for individual divisions, departments, and offices. Given the interconnected nature of the College Departments and the collective image that is stewarded by the Marketing Team, the following steps are taken to ensure projects are completed to the specifications of the requesting employee and are cohesive with the College projects at large. Service Request In order to start a project with the Marketing Team, the Marketing Services Request form needs to be filled out, with approval signatures from appropriate members of management, and dropped off to the Marketing and Communications Office in CM1025. Consultation When the Marketing Services Request form is dropped off one of two things will happen. 1. For small projects, the Marketing team member who takes the request form will ask any relevant questions and develop a plan for completing the project, OR 2. For larger projects, the Marketing team member will schedule a Discovery Meeting to go over the project details Review and Approval Process After completing a draft of the requested materials, the point-person on the project will: 1. Email the Employee who made the request and their Immediate Supervisor. That email will include: a. Drafts of the materials with any required notes b. A list of information required by the Marketing team to move forward (revisions to content, etc) c. A deadline for providing the requested information Note: These deadlines are included to manage the workflow in the Department, if deadlines are missed, the project may lose its position in the Department schedule and be slotted in when time is available, possibly resulting in delayed project completion. 2. Following receipt of the requested information, the Marketing team will complete any edits. 3. An email with the Final Draft will then be sent to the Requesting Employee, their Immediate Supervisor and, when appropriate, to the Department Manager/Dean, member of the Executive Cabinet and their Executive Assistants. That email will: a. Request approval of the materials, either as is, or with minor changes (after which approval is implied) b. If approval cannot be granted, request that a meeting be scheduled to discuss major changes c. Include a deadline for approval Note: The Marketing team cannot complete a project without approval from the most senior person included on the project, and, even though every effort will be made to resolve differences of opinion on Marketing materials, approval from the most senior person will be considered to over-ride dissent from other parties involved. Production The Marketing team will coordinate production with the appropriate printer or supplier once the requesting employee’s department has completed a print requisition and budget transfer when appropriate. MOTT. MY PATH TO EXCELLENCE.