Hartnell College Program Planning and Assessment STUDENT AFFAIRS ANNUAL ACTION PLAN I. II. GENERAL INFORMATION a. Service Area: b. Prepared by: c. Date: Continuous Quality Improvement Initiatives Each initiative must be linked to one or more of the college’s strategic priorities. Insert into the proper column the strategic priority number(s) linked to a given initiative. The following are the college’s six strategic priorities: 1. 2. 3. 4. 5. 6. Initiative Number 1 Financial Aid/Scholarships Mary Dominguez November 18, 2013 Student Access Student Success Employee Diversity and Development Effective Utilization of Resources Innovation and Relevance for Programs & Services Partnerships with Industry, Business, Agencies & Education Strategic Priority Number(s) 1, 2, 4, 5 Brief Description and Justification of the Initiative Implement auto populate non-verified financial aid students to RP (ready to pay) status. Anticipated Outcome(s) Students who are not selected for financial aid verification by DOE will automatically be set up for their financial aid payments if they meet selected Targeted Completion Date Summer 2014 Responsible Person(s) Comments/Notes Mary Dominguez, Jessica Tovar, Abel Rodarte This process is currently in early stages of development. Student Affairs Service Area Program Planning and Assessment- Annual Action plan – Financial Aid Department – Final Version 11-18-13 Page 1 criteria. 2 3 4 1, 2, 4, 5 1, 2 1, 2, 4 Develop an ISIR import process from the CA Student Aid Commission (CSAC) for CA Dreamers ISIR Records The ISIR import process will be developed and work as an automated upload process from CSAC so eligible students for Cal Grants can be reviewed and awarded Summer 2014 Increase the hours of the Enrollment Services Specialist at the Alisal Campus from 25-40 hours Growth both in student and course offerings at the Alisal Campus shows that additional student services financial aid services are needed to support the growth. Fall 2014 Go back to having the District provide matching funds (25%) in support of the Federal Work Study Program (FWS) The College will be able to hire additional student workers to support the College’s programs and services Beginning in 2014-2015 Fiscal Year The FA office continues to receive a large number of requests for FWS positions; however we are limited to how many students we can hire because we are paying the full 100% Jessica Tovar, Lenni Chavez, Abel Rodarte Currently, FA Staff has to manually import each CA Dreamers ISIR record into Ellucian from an Excel spreadsheet provided by CSAC. Target completion date needs to be a priority for the IT department (programmers). Mary Dominguez Also on Admissions & Records Annual Action Plan This position serves as onestop person at the Alisal Campus. She can process applications, registration, proctor assessments, intake financial aid forms, and serve as the Cashier. Mary Dominguez, Clara Maldonado, Al Munoz, Tracey Richardson Last time district supported FWS program was 20112012. We had 95 students We employed approximately 76 unduplicated students in 2012-2013 Student Affairs Service Area Program Planning and Assessment- Annual Action plan – Financial Aid Department – Final Version 11-18-13 Page 2 salary/benefits. 5 1, 2, 4, 5 Implement the online BOGW fee waiver using the Chancellor’s Office new CCCApply Eligible students will be able to apply online and have their fee waiver applied to their enrollment fees within 24 hours of applying. Summer 2014 Mary Dominguez, Jessica Tovar, IT Programmer Target completion date needs to be a priority for the IT department (programmers). 6 1, 2 Reconfigure the Satisfactory Academic Progress (SAP) process to ensure that it meets the Department of Education’s (DOE) most recent regulations. Student FA records will be in compliance with DOE’s regulations and will be evaluated using the DOE’s assessment tools. Summer 2014 Mary Dominguez, Jessica Tovar, IT Programmer Current SAP process is out of compliance. Reconfigure the Return to Title IV (R2T4) process to ensure that it meets the Department of Education’s (DOE) most recent regulations. Student FA records will be in compliance with DOE’s regulations and will be evaluated using the DOE’s assessment tools. Summer 2014 Mary Dominguez, Jessica Tovar, IT Programmer Current R2T4 process is done manually by staff. 7 1, 2 Target completion date needs to be a priority for the IT department (programmers). Target completion date needs to be a priority for the IT department (programmers). 8 2, 4 Develop better queries/reports for FA analysis Provide staff with better reporting tools such as number of students on SAP; number of ISIR records each year, etc. Fall 2014 All FA Staff, IT programmer Target completion date needs to be a priority for the IT department (programmers). 9 1, 2, 4 Implement Students will be December 2014 All FA Staff, IT Target completion date Student Affairs Service Area Program Planning and Assessment- Annual Action plan – Financial Aid Department – Final Version 11-18-13 Page 3 Communication Module (automatic emails/letters) on such financial aid processes such as: • FA Award letters • SAP notifications • R2T4 notifications • All FA/student notifications notified in a timelier manner their FA statuses of all of the mentioned processes. programmer needs to be a priority for the IT department (programmers). Currently, staff has to send out letters manually as well generic emails. 10 1, 2, 4, 5 Implement a complete review of FA work flow processes and procedures Students will be better served if a system review shows ways to improve and automate FA services. December 2014 All FA Staff, IT programmer Target completion date needs to be a priority for the IT department (programmers). 11 2, 4 Merge Student Account Receivables (AR) and Financial Aid (FA) into one student account. Student’s account receivable records will be accurate. December 2014 Mary Dominguez, Jessica Tovar, Business Office staff Target completion date needs to be a priority for the IT department (programmers). 12 2, 4, 5 Purchase and implement a new software system for the maintenance and review process of student scholarships Increase the number of scholarship applicants each year. December 2014 Mary Dominguez, Jackie Cruz, Ana Valles The College will be able to better track student scholarships through a single system instead of through an excel spreadsheet. 13 2, 4 We need to have an easy process to merge duplicate student records. Student academic & financial aid records will be accurate and all June 2015 Target completion date needs to be a priority for the IT department (programmers). Also on Admissions & Records Annual Action Plan Student Affairs Service Area Program Planning and Assessment- Annual Action plan – Financial Aid Department – Final Version 11-18-13 Page 4 records are merged into one student record. Student Affairs Service Area Program Planning and Assessment- Annual Action plan – Financial Aid Department – Final Version 11-18-13 Page 5 Hartnell College Program Planning and Assessment STUDENT AFFAIRS SERVICE AREA ANNUAL ACTION PLAN RESOURCE REQUESTS – FINANCIAL AID/SCHOLARSHIP DEPARTMENT Initiative Number 1 Computer Hardware Software Ellucian Personnel Facilities Supplies Training Projected Costs Consulting ($2,000) n/a n/a $1,500 $3,500 2 Ellucian Consulting ($4,000) n/a n/a $1,500 $5,500 3* n/a $16,000 n/a n/a n/a $16,000 4 n/a $48,000 n/a n/a n/a $48,000 5 Ellucian Consulting ($2,000) n/a n/a $1,500 $3,500 6 Ellucian Consulting ($9,000) n/a n/a $1,500 $10,500 7 Ellucian Consulting ($4,000) n/a n/a $1,500 $5,500 8 Ellucian Consulting ($3,000) n/a n/a $1,500 $4,500 9 Ellucian Consulting ($3,000) n/a n/a $1,500 $4,500 10 Ellucian Consulting ($5,000) n/a n/a $1,500 $6,500 11 Ellucian Consulting ($5,000) n/a n/a $1,500 $6,500 12 Stars Online $13,000 annually * Work with Foundation for partial funds n/a n/a n/a $1,500 $14,500 Student Affairs Service Area Program Planning and Assessment- Annual Action plan – Financial Aid Department – Final Version 11-18-13 Page 6 13 Ellucian Consulting ($2,000) n/a n/a n/a $2,000 $131,000 *Also on Admissions & Records Annual Action Plan (Cost should not be duplicated) Student Affairs Service Area Program Planning and Assessment- Annual Action plan – Financial Aid Department – Final Version 11-18-13 Page 7