Hartnell College Service Area Outcomes Assessment Plan and Summary Form Use One Form per Outcome Origination Date of Form 12/4/12 Completion Date of Form Service Area Food Service Individual Completing Form Intended Outcomes Increase customer traffic Improved food services generate a profit to cover future capital cost. Assessment Tool, Criteria for Measurement, Target Semester for Assessment, and Procedure Assessment Tool: Student, Staff survey’s, Vendor pricing comparison, assessment of portion size. Criteria for Assessment: Evaluate food service survey and make changes to reflect the needs of students, staff and community. Target Semester for Assessment: Spring 2014 Procedure: Create a food service marking plan. Reevaluate food service menu. Introduce seasonal menus, offer different options. Review monthly/yearly sales make adjustment to eliminate department deficit. Assessment Results Joseph Reyes Refinements/Modifications