CX Series Quick Reference Card For Avaya Intuity AUDIX Emulation Record Messages Menu Activity Menu Record and send messages Get and respond to messages Change user options Exit Hang up 1 2 5 **7 **8 User Options Phone ManagerTM Personal options Messaging options Automated attendant options Record your standard greeting Record your busy greeting Record your out of office greeting 1 2 3 4 5 6 Address Messages Menu Pause or continue recording Replay Delete Approve for sending 1 23 *3 # Enter Destinations Number, then # Review or modify list of destinations *1 Address by name *2 Delete last destination *3 Add personal distribution list *4 Finish addressing # Message Type (Optional) Voice messages Fax messages Email messages Send Options Menu 1 2 3 Set or clear Private status Set or clear Urgent status Set or clear Future Delivery Send 1 2 3 # Playback Options Rewind to beginning of message Pause or continue playback Go back 5 seconds Advance 5 seconds Decrease speed Increase speed 2 3 5 6 8 9 Response and Forwarding Menu Get Messages Menu (while of after message header plays) Listen to the message 0 Respond or forward 1 Print a fax *1 Replay header± 23 Delete *3 Recover **8 Skip to the next message # Automated Attendant Options Change call screening Change call blocking Change ext. specific processing Change diverted call processing Reply by voice message Reply with comment Reply all Return to Get Messages menu Personal Options Messaging Options 1 2 3 4 1 2 5 # Record name for spons. Mailbox Change personal distribution list Change message forwarding Change msg presentation order 2 3 4 5 Change message notification Change daily message reminder Record personal greeting Change security code Record your name Record and announcement for a mailbox you sponsor Change language selection Change SMS notification 1 2 3 4 5 6 7 8 Record Personal Greeting Busy greeting Standard greeting Out-of-office greeting 1 2 3 ± Depending on how your CX system is set up, these commands may not be available. Please consult your system administrator for additional information. Your organization’s new CX unified messaging system is designed to provide you with the same convenient access to your voice, fax, and email messages whether you are at your desk or calling in over the telephone. When you call in, our Avaya Intuity AUDIX emulation saves you the effort of relearning most of the keystroke commands you use to send, retrieve, and manage messages. Address the message to the first subscriber and to each additional subscriber Review or modify your list of recipients Look up a recipient in the subscriberdirectory Delete the last mailbox number you entered Send the message Before You Start After Listening to a Messsage Welcome! CX internal number: _______________________________________ CX external number: _______________________________________ Your subscriber mailbox number: _______________________________________ Your system administrator may also give you a default security code to use when you log on to CX for the first time. If you want to … Forward the message to another subscriber Delete the message Reply (with a new voice message) Send the message to your default fax number (if it is a fax) Send the message to a fax number you specify (if it is a fax) Gaining Access to Your Mailbox Setting Up Your Mailbox To set up CX, your system administrator will give you the following information. Follow these simple steps to start using CX. 1. Call the CX internal or external number. 2. If necessary, press # or any other key that your CX system requires. 3. If prompted, enter your subscriber mailbox number. 4. Enter a security code (or the default code, if your administrator has given you one). Performing Common Tasks If you’re looking for a quick hint on how to perform a specific task, read on. Getting Started If you want to … Record and send a message Review all new messages Then enter… 1 2 If you want to … Change your busy greeting Change your name recording Change your out-ofoffice greeting Change your password Change your standard greeting Create or update a personal distribution list Set automatic message forwarding Set Immediate Message Notification Destination # *1 *2 *3 ## Then enter … 12 *3 11 *11 *12 Then enter … 5 5 or 5 1 3 1 515 5 6 or 5 1 3 3 514 5 4 or 5 1 3 2 523 524 511 After Recording and Approving a Message If you want to … Mark the message private Mark the message urgent Request future delivery Then enter … #1 #2 #3 P/N 1082-102BC-6652 Rev 04, AVSTis registered trademarks of Applied Voice & Speech Technologies, Inc. Avaya and AUDIX are registered trademarks and Intuity is a trademark of Avaya, Inc., which is not affiliated with and does not sponsor, license, or endorse this or other products of Applied Voice & Speech Technologies, Inc. All other company names, brand names, and product names are the property and/or trademarks of their respective companies.