CX Series Quick Reference Card
For Avaya Intuity AUDIX Emulation
Record Messages Menu
Activity Menu
Record and send messages
Get and respond to messages
Change user options
Exit
Hang up
1
2
5
**7
**8
User Options Phone ManagerTM
Personal options
Messaging options
Automated attendant options
Record your standard greeting
Record your busy greeting
Record your out of office greeting
1
2
3
4
5
6
Address Messages Menu
Pause or continue recording
Replay
Delete
Approve for sending
1
23
*3
#
Enter Destinations
Number, then #
Review or modify list of destinations
*1
Address by name
*2
Delete last destination
*3
Add personal distribution list
*4
Finish addressing
#
Message Type (Optional)
Voice messages
Fax messages
Email messages
Send Options Menu
1
2
3
Set or clear Private status
Set or clear Urgent status
Set or clear Future Delivery
Send
1
2
3
#
Playback Options
Rewind to beginning of message
Pause or continue playback
Go back 5 seconds
Advance 5 seconds
Decrease speed
Increase speed
2
3
5
6
8
9
Response and Forwarding Menu
Get Messages Menu
(while of after message header plays)
Listen to the message
0
Respond or forward
1
Print a fax
*1
Replay header±
23
Delete
*3
Recover
**8
Skip to the next message
#
Automated Attendant Options
Change call screening
Change call blocking
Change ext. specific processing
Change diverted call processing
Reply by voice message
Reply with comment
Reply all
Return to Get Messages menu
Personal Options
Messaging Options
1
2
3
4
1
2
5
#
Record name for spons. Mailbox
Change personal distribution list
Change message forwarding
Change msg presentation order
2
3
4
5
Change message notification
Change daily message reminder
Record personal greeting
Change security code
Record your name
Record and announcement for a
mailbox you sponsor
Change language selection
Change SMS notification
1
2
3
4
5
6
7
8
Record Personal Greeting
Busy greeting
Standard greeting
Out-of-office greeting
1
2
3
± Depending on how your CX system is set up, these commands may not be available. Please consult your system
administrator for additional information.
Your organization’s new CX unified messaging
system is designed to provide you with the same
convenient access to your voice, fax, and email
messages whether you are at your desk or calling in
over the telephone. When you call in, our Avaya
Intuity AUDIX emulation saves you the effort of
relearning most of the keystroke commands you use
to send, retrieve, and manage messages.
Address the message to the first
subscriber and to each additional
subscriber
Review or modify your list of
recipients
Look up a recipient in the
subscriberdirectory
Delete the last mailbox number
you entered
Send the message
Before You Start
After Listening to a Messsage
Welcome!
CX internal number:
_______________________________________
CX external number:
_______________________________________
Your subscriber mailbox number:
_______________________________________
Your system administrator may also give you a
default security code to use when you log on to CX
for the first time.
If you want to …
Forward the message to
another subscriber
Delete the message
Reply (with a new voice
message)
Send the message to your
default fax number (if it is a
fax)
Send the message to a fax
number you specify (if it is a
fax)
Gaining Access to Your Mailbox
Setting Up Your Mailbox
To set up CX, your system administrator will give you
the following information.
Follow these simple steps to start using CX.
1. Call the CX internal or external number.
2. If necessary, press # or any other key that your
CX system requires.
3. If prompted, enter your subscriber mailbox
number.
4. Enter a security code (or the default code, if
your administrator has given you one).
Performing Common Tasks
If you’re looking for a quick hint on how to perform a
specific task, read on.
Getting Started
If you want to …
Record and send a message
Review all new messages
Then enter…
1
2
If you want to …
Change your busy
greeting
Change your name
recording
Change your out-ofoffice greeting
Change your password
Change your standard
greeting
Create or update a
personal distribution list
Set automatic message
forwarding
Set Immediate Message
Notification
Destination #
*1
*2
*3
##
Then enter …
12
*3
11
*11
*12
Then enter …
5 5 or 5 1 3 1
515
5 6 or 5 1 3 3
514
5 4 or 5 1 3 2
523
524
511
After Recording and Approving a
Message
If you want to …
Mark the message private
Mark the message urgent
Request future delivery
Then enter …
#1
#2
#3
P/N 1082-102BC-6652 Rev 04, AVSTis registered trademarks of Applied Voice & Speech Technologies, Inc. Avaya and AUDIX are
registered trademarks and Intuity is a trademark of Avaya, Inc., which is not affiliated with and does not sponsor, license, or endorse
this or other products of Applied Voice & Speech Technologies, Inc. All other company names, brand names, and product names
are the property and/or trademarks of their respective companies.