1 Background Statutory Requirements and Definitions Imaging Approach Dept. of Financial Services Lessons Learned Dept. of Transportation Lessons Learned Agency Considerations Timelines 2 In 2011 the Legislature amended Section 215.985, F.S., making DFS responsible for the development and maintenance of a contract reporting system. In March 2012 Florida Accountability Contract Tracking System (FACTS) came online. FACTS Project Phases: ◦ Phase 1 – Web-based application for Contracts (Complete) ◦ Phase 2 – Budget and Disbursements (Complete) ◦ Phase 3 – Compliance/Audit Reporting (Complete) ◦ Phase 4 – Contract Images (Development Phase) ◦ Phase 5 – Grant Agreements (Development Phase) ◦ Phase 6 – Purchase Order Information (Testing Phase) 3 4 In 2012 Section 215.985 (14), F.S. was amended to require: By January 1, 2014, each state entity shall post to the Florida Accountability Contract Tracking System (FACTS) electronic images of contract and procurement documents for each existing contract that was executed before July 1, 2013, with payment from state funds made after June 30, 2013. Within 30 calendar days after executing a contract or an amendment (including renewal, termination or extension) each state agency shall update the required information in FACTS. 5 Contract – written agreement or purchase order issued for the purchase of goods or services or a written agreement for the receipt of state or federal financial assistance Procurement Documents – any document or material provided to the public or any vendor as part of a formal competitive solicitation of goods or services undertaken by a state entity, and a document or material submitted in response to a formal competitive solicitation by any vendor who is awarded the contract 6 FACTS Images shall not reveal information made confidential or exempt by law, including: Statutory Exemptions Trade Secret Laws Chapter 119, Florida Statutes and Two trade secret definitions: Agency specific exemptions found in S. 812.081, Florida Statutes other chapters may apply to specific S. 688.002, Florida Statutes information. Florida Statutes contain over 1,100 exemptions including: • Social Security Numbers • Personal Financial Information • Medical Records • Security System Plans • Agency Building Plans Section 815.045, Florida Statutes Section 119.071(1)(f), Florida Statutes Sepro Corp. v. Florida Dept. of Envtl. Prot., 839 So. 2d 781 (Fla. 1st DCA 2003). Trade secret owner must take measures to protect specific information. 7 8 Agencies choose between two methods for adding images to FACTS: ◦ Manual Upload – a users logs into FACTS, and uploads files to the Contract’s Document Tab ◦ Batch Upload – agency sends a batch file with image records (nightly), FACTS loads the images systematically 9 Technical Requirements for all images: Tagged Image File Formats (TIFFs) or Portable Document Formats (PDF) are accepted Agencies will add one file per record type/change ◦ Original Contract Document ◦ Amendment ◦ Procurement Document (New) FACTS does not maintain image versions. Agencies will replace old versions with new versions if updates are needed Ability to add multiple amendments records 10 Contract Images ◦ Attach 2 types of contract images in FACTS: 1. Original Contract 2. Amendments ◦ Optionally, Agencies can provide a URL (to a document, not a website) for each image in FACTS instead of uploading a document ◦ Any URL’s included in FACTS should remain available for 10 years Procurement Images ◦ All procurement documents meeting the definition should be included as one image in FACTS 11 Add Contract images to FACTS Choose a Document Type and Browse to attach the file. • Original Contract • Amendment • Procurement Document 12 Add Contract URL and comments to FACTS Optionally, include a URL to a document. Use the checkbox to identify if the awarded vendor’s final proposal can be found in the original contract document. 13 Edit Contract Image Information in FACTS • Use these links to Replace Documents or Edit URL links • Use the Delete button to delete the entire row 14 Access the Agency Image Report for all agreements or search by a Contract ID to view Contract Image Details. 15 Public View of Contract Documents 16 17 Background Policy Changes ◦ DFS “legacy” Contract Search site ◦ Included all two-party agreements and MFMP service agreements only ◦ Did not include procurement documents ◦ Who was involved? Executive level (e.g. Chief of Staff, DCFOs, General Counsel, IG) ◦ How engaged were policy makers? Fully engaged with monthly meetings to address new and on-going scenarios requiring policy decisions ◦ What was the most challenging policy decision(s)? Confidential agreements “Specialty” agreements (e.g. data sharing, templates) Data elements to redact 18 Policy Decisions (continued) ◦ How were policy decisions communicated? Phased approach with communications from: ⁃ Chief of Staff to DCFOs and Division Directors ⁃ DCFOs to Division Directors ⁃ Chief of General Services to Division Directors ⁃ Division Directors to Division Contract Managers ⁃ Contract Administration Manager to all Contract Managers ⁃ Purchasing Manager to Purchasing Liaisons ⁃ Required training for all Contract Managers and Purchasing Liaisons 19 Process Changes ◦ Procurement Updated solicitation templates to incorporate changes in law Communication to awarded vendors for all formal solicitations notifying them of the new law and requested: ⁃ Clean electronic copy of solicitation submission ⁃ Redacted electronic copy of solicitation submission Merged all solicitation/contract documents into one attachment Updated two-party routing process to incorporate required data elements and redacted documentation 20 Process Changes (continued) ◦ Contracting Contract Administration Manager (CAM) reviews of all two-party agreements prior to posting CAM monthly audit sampling of agreements posted within FACTS to ensure accuracy CAM validation that all Contract Managers have attended the required Advancing Accountability training every two years as well as internal training requirements 21 ‣ Process Changes (continued) ◦ Redaction Reviewed/updated redacted data elements Communicated redaction requirements to all contract managers IT assistance with appropriate tool for secure redaction (Adobe Acrobat X Professional multi-user license through Citrix) Determined business areas without appropriate redaction software (IT provided to those needed) Final stop in Purchasing Services for review prior to posting WARNING: Vendor redaction may be excessive and not in accordance with law (public records laws trump vendor redactions) 22 Implementation ◦ Engage Budget Office, Finance & Accounting and IT Services to confirm resources and needs ◦ IT procurement of any necessary tools to support all user needs ◦ Determine user access/Update user access Contract Administration Manager & Bureau Chief = FACTS Administrator/Backup Administrator Purchasing Services = FACTS entry and loading of all contracts and data elements (batching was utilized only for initial implementation – individual entry may be easier for smaller agencies) Finance & Accounting = Some need FACTS access to view certain information related to vendor updates and invoice processing Division Users = Redaction tool required for proper/secure redaction 23 Implementation (continued) ◦ Training Phased approach ⁃ Preliminary overview with all Division Directors, Contract Managers and Purchasing Liaisons of roles and responsibilities as it related to FACTS requirements ⁃ “Road Shows” to each division location to train teams and answer division specific questions and contract scenarios ⁃ Required training for all Contract Managers to review the “life cycle” of a contract from planning to closeout (158 contract managers trained in 15 sessions) 24 Implementation (continued) ◦ Training (continued) ⁃ Continuing education done quarterly for new Contract Managers ⁃ Contract Administration Manager internal file reviews include an overview of FACTS requirements ◦ Communication Communications from the Chief of Staff and DCFOs to Division Directors stressing importance Training sessions listed above Return of incorrect/incomplete FACTS data or documentation to the business area for correction 25 On-going Support ◦ Contract Managers are responsible for submitting and monitoring the data/documents within FACTS to ensure accuracy ◦ Communication of any FACTS policy changes from Purchasing to the Contract Managers/Purchasing Liaisons ◦ Annual communication to all Contract Managers to update their annual budget amounts ◦ Contract Summary Forms for agreements posted to FACTS must come out of FACTS 26 27 Construction Office was already storing images in FDOT Electronic Document Management System (EDMS) ◦ 1998/1999 EDMS Procedure developed August 2007. Batch upload program is tied to EDMS. 28 FDOT FACTS Task Team- Responsible for implementation ◦ ◦ ◦ ◦ ◦ ◦ Central Office Procurement Office of Comptroller Office of Information Systems Construction Office Office of General Counsel District Procurement Offices 29 Policy Makers for imaging, redaction, and ensuring compliance: ◦ Assistant Secretary for Finance & Administration ◦ General Counsel’s Office ◦ Central Office & District Administration Managers ◦ District Secretaries Responsible for communicating policy decisions: ◦ Procurement Office ◦ Office of Comptroller 30 No procurement templates were modified Notified Consultant Industry of new imaging requirements of Section 215.985, F.S. 31 Responsibility for uploading: The offices designated for preparing and submitting contract status changes named as responsible for uploading. All revenue agreements and grant award agreements are the responsibility of the General Accounting Office 32 What documents would be included in the contract image? Original agreement Supplemental Amendment Renewal Task Work Order Task Work Order Amendment Memorandum of Agreement Memorandum of Understanding Master Agreement Interagency Agreements Funding Authorization Letter Letter of Authorization Termination Agreement Certificate of Completion 33 Imaged only active contracts, where payments were still being made. Oldest contracts dated back to 2000. Most are five or less years old. 34 Responsibility of redaction: The offices designated for preparing and submitting contract status changes also responsible for redaction. All revenue agreements and grant award agreements are the responsibility of the General Accounting Office 35 Information Redacted: Social Security Numbers Financial Account Numbers Vendor Financial Statements Professional Services Consultant Financial Audit Data Documents showing structural elements used in the design and construction of FDOT Structures Security System Plans REFERENCES: Chapter 119 and Section 215.985, F.S. 23 Code of Federal Regulations (CFR) Section 172.7(d), Audits 23 United State Code (USC) Section 112(b)(2)(F), Pre-notification, Confidentiality of Data. Procedure No. 050-020-026, Distribution of Exempt Documents Concerning Department Structures and Confidential and Exempt Security System Plans Procedure No. 325-060-001, Electronic Security for Public Records Exemptions 36 Nuance PDF Converter Enterprise 8.0 ($101.99/license). PDF Converter Enterprise 8.0 Maintenance & Support ($15.30/license). Quote from SHI for the Nuance software licenses Total of105 new licenses initial order 37 FDOT provided training on Software 38 Testing with Research, Safety, Professional Services, Disbursement Operations, Tallahassee and select District Procurement Offices, and Construction Offices ◦ Initial Debug Open testing up to more Districts ◦ Continuing Debug Implement production with Research, Safety, Professional Services, Tallahassee and District Procurement Offices, and Construction Offices ◦ Training and troubleshooting Implement production with entire state 39 Go To Webinars/Power Points Guidance Documents on Redaction Guidance Documents on what documents to upload 40 Instructors: Procurement Office & Office of Comptroller Approx. 1,000 trained for initial phase Approx. 182 trained for imaging phase 41 Key Items covered during the Imaging training 1. Requirements of the application 2. The When, Where & Why of Image Uploading 3. Redaction 4. The Image Upload Process 42 43 Images are picked up twice daily ◦ Pick-up images at 12PM and at 3PM ◦ Zipped and batch uploaded daily by 6 PM Image must be accompanied with a change type and change description When sending to DFS, image file and data file must both be zipped then sent to MFNFTP.FLDFS.COM/DOCUMENTS. 44 Procedure- Contract Imaging for the Florida Accountability Contract Tracking System (FACTS), 375-030-035 Broadcast Status Updates to FDOT staff Support in Central Office 45 Link to FDOT Procedure: http://www2.dot.state.fl.us/proceduraldocuments/procedures/ proceduresbyofficedetail.asp 46 Contract Manager’s responsibilities: Ensure contracts have been uploaded correctly and information has been redacted properly. Ensure that all exhibits are attached. Ensure that contracts reach DFS public site. 47 Monitor Compliance 48 49 Participate in a Legal Roundtable meeting to discuss redaction and transparency topics: Friday, September 27, 10:30 – 11:30 Betty Easley Conference Center, Room 152 Identify Tools/Mechanisms for redaction Establish and Communicate Agency redaction policy and procedures 50 Decide on Approach for loading images • Online User Upload • FTP Batch File Upload • Requires a FTP account and working with your agency’s technical staff • Email FACTS.Info@myfloridacfo.com if you want to Batch images to FACTS Identify and request any new FACTS users Agency FACTS point of contact will submit request for new user access Develop internal training plan 51 52 October 2, 2013 - FACTS Images Go-Live October 3, 2013 - Training Available for Online Users October 7, 2013 – Workshop for Agencies Using FTP Batch load April 2, 2014 – Deadline for loading images Images must be loaded for existing contracts that were executed before July 1, 2013, with payment from state funds made after June 30, 2013 53