Program Planning and Assessment (PPA)
for Services, Offices & Non-Instructional Programs
Comprehensive Review, Annual Review & Action Plan
Spring 2015
The purpose of Program Planning and Assessment at Hartnell College is to obtain an honest and authentic view of a service/office/program and
to assess its strengths, opportunities, needs, and connection to the mission and goals of the college. The process is based on the premise that each
area reviews assessment data and uses these data to plan for improvement. The results of these annual cycles provide data for a periodic
comprehensive review that shows evidence of improvement and outlines long-range goals.
The Program Planning and Assessment process improves and increases the flow of information and data at Hartnell College. The result of the
process also improves institutional effectiveness.
Service/Office/
Non-Instructional Program
Student Affairs – Student Life
Date Completed (must be in final
form by 3/27/15)*
March 31, 2015
Date Submitted
to VP
March 31; May 31, 2015
*Please note that you should work with your colleagues and supervisor/director/dean to ensure that this report is completed, revised as needed, in
its final form and submitted no later than the end of March.
List of Contributors, including Title/Position
Name
Augustine Nevarez
Laura Zavala
Raul Tapia
Title/Position
Director of Student Affairs – Student Life
Program Assistant, Student Life
President, ASHC
VP/Division Head’s Comments (required):
I have read and agree with the findings and resource allocations of this comprehensive program review for the Student Life Office and
Associated Students of Hartnell College. I fully support the request for software for student judicial affairs, electronic voting, tracking
student participation in campus events and student survey software. I also support the request for additional funding for the
commencement budget given additional participants (students and staff) and changes in venue.
Romero Jalomo
_______________________
Typed Name of VP/Division Head
9/14/15
______________
Date
This PPA report is organized in 3 sections and 9 subsections as follows:
I.
II.
III.
Comprehensive Review – a. Overall Service/Office/Program Effectiveness,
b. Staffing Profile, and c. Service/Office/Program Goals.
Annual Review – a. Data & Trends, b. Service/Program Modality, c. Outcomes,
and d. Previously Scheduled Activities.
Annual Action Plan – a. New Activities and b. Resource Requests.
INSTRUCTIONS
 For services/offices/non-instructional programs scheduled for comprehensive review in spring 2015, please
complete Sections I, II, and III.
 For services/offices/non-instructional programs scheduled for annual review, please complete Sections II and
III.
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I.
COMPREHENSIVE REVIEW
Please complete this section for services/offices/non-instructional programs scheduled for comprehensive review
in spring 2015. Go to Section II for services/offices/non-instructional programs scheduled for annual review in
spring 2015.
A. OVERALL SERVICE/OFFICE/PROGRAM EFFECTIVENESS
1. Describe your service/office/non-instructional program in terms of its overall effectiveness over the past several
years.
Please consider the questions below in describing your area.
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What are your area’s primary functions?
How are students/employees served by the service/office/program?
What are the unique aspects of the service/office/program?
How does the service/office/program relate to the needs of the community?
How does the service/office/program interface/collaborate with other areas on campus?
What is working well in service/program provision?
Have state and/or federal mandates/rules/certifications particular to the service/program been met?
What policies and/or practices, both institutionally and departmentally, have been implemented to improve functions over the past
few years?
What professional activities have staff recently (last three years) participated in?
The Office of Student Life has experienced an improvement in its primary functions to provide students and the Hartnell College
Community with an enriched college experience. The office is providing students with programs and services that mirror those provided at
4-year universities with the intent to facilitate a seamless transition to university culture and experience.
The Office of Student Life provides programs and services to Hartnell College students and staff at all sites. The majority of programs and
services are delivered at the main campus site, with gradual expansion to the Alisal Campus and King City Center. Hartnell College
students [and staff] engage in activities, programs and services to foster an enriched campus community. Programs and services include:
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Associated Students membership, leadership development; cultural and educational events; book voucher program; ASHC Scholarship;
graphing calculator rental program; Week of Welcome, Club Rush Weeks, Club Panther Days, MST Free Fare Zone; Hartnell Sporting
events (Local); access to Western Stage events; game center access; and discounts at selected local businesses. Additionally, a concerted
effort has taken place to streamline the student government elections process. This was accomplished by a revised election code, the
introduction of an online elections software that facilitates the voting process, an increased candidate participation (25 candidates for 16
officer positions) include senators representing the Alisal Campus, King City Education and Online/Evenings/Weekends. The outcome of
this new process has resulted in a full Associated Students of Hartnell College Board.
The visibility of the Office of Student Life has engaged students to partake in leadership opportunities which increased the number of
student clubs from 13 to 30. This remarkable leap in participation has led to student driven initiatives in college and community wide
leadership and service projects. These activities include subject matter academic support, awareness of academic areas, social and
cultural awareness and discourse, recreational opportunities that make college life stimulating, rewarding and fun. In addition, AHSC
Officers also attend the California Community College Student Affairs Association (CCCSAA) Student Leadership Conferences offered
twice a year, and the Student Senate of the California Community College (SSCCC) General Assembly twice a year. These conferences are
designed to enhance leadership skills, develop understanding of statewide issues facing community college students, and network with
other California Associated Student Government officers.
The Office of Student Life collaborates with many areas on campus including: Student Affairs, Academic Affairs, Athletics, Western Stage,
Campus Safety, Facilities and Maintenance, Administrative Services, Information Technology, Bookstore, and the Foundation Office. Our
collaboration is multi-fold and driven by continual improvement in program and services, policies and procedures, and day-to-day office
operations.
The Office of Student Life has provided guidance to the ASHC and recommended its Officers and other student leaders to be involved in the
Participatory Governance Structure at Hartnell College. Students have represented their constituents at every council and delivered the
student voice in the important issues addressed. In addition, ASHC provided input to the SSSP and SEP plans. These efforts met goal #4 of
our 2014-15 Program Planning and Assessment plan.
Student Appointments to Shared Governance Councils 2014-2015
Council/Committee Name
Appointment
Academic Affairs Council
Anthony Castillo
Accreditation Council
Administrative Services Council
Advancement Council
College Planning Council
Facilities Development Council
Student Affairs Council
Technology Development Council
Diversity/EEO Advisory Committee
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Frankie Juarez
Ali Saleh
Mark Shelor
Gilbert Ramos
Mark Shelor
Raul Tapia
Daniel Garcia
Ernesto Infante
Ernesto Infante
Hector Moya
Jhanic Ramos
Frank Osorio
Jennifer Hatch
Illeana Gutierrez
Student Success Plan Committee
Erica Lomeli
Student Equity Committee
Raul Tapia
Another function of the Office of Student Life is the management of Student Grievances, Discipline and Judicial Affairs, and this task is
supported by the office of the Vice President of Student Affairs. Three new policies (AP5500, AP5520, AP5530) in this area have been
developed and approved by the governance councils and the Board of Trustees. These policies are included in the new student online
orientation and the revised student handbook. These efforts have improved the process when addressing these Student Affairs issues.
Program staff are members of the California Community Colleges Student Affairs Association (CCCSAA) and Student Senate for California
Community Colleges (SSCCC) and attend the yearly conferences to stay current with best practices and state wide student affairs policies.
Other professional development activities include: Title IX , Cleary Act, Safe Zones, Latina Leadership Network, ASHC retreats.
B. STAFFING PROFILE
1. In the table indicate the number in terms of FTE. For instance, 1 full-time staff person is 1.0, and a half-time person is .5.
Positions
2012-13
Management, Supervisors
Classified Staff
Classified Staff- Part-time
Faculty Staff
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1.0
2013-14
2014-2015
1.0
1.0
1.0
1.0
Faculty – Part-time
Student Workers
2.0
2.0
4.0
3.0
4.0
6.0
Professional Experts
Total Full Time equivalent Staff
2. What staffing factors/challenges have influenced the effectiveness of the service/office/program?
Hartnell College has fulfilled its commitment to supporting ASHC, Student Life and Student Activities by hiring a full-time Director of
Student Affairs (Student Life) in August, 2013. In addition, Hartnell College and ASHC cost-shared the expense of hiring a full-time
Program Assistant for Student Life beginning in October, 2013. Both positions in Student Life are permanent.
C. SERVICE/OFFICE/PROGRAM GOALS
1. List and describe service/office/program goals for the next comprehensive review cycle. Be sure to highlight
innovative, unique, or other especially noteworthy aspects.
In considering your service’s/office’s/program’s future goals, please review Hartnell’s vision and mission statements.
VISION STATEMENT
Hartnell College will be nationally recognized for the success of our students by developing leaders who will contribute to the
social, cultural, and economic vitality of our region and the global community.
MISSION STATEMENT
Focusing on the needs of the Salinas Valley, Hartnell College provides educational opportunities for students to reach academic
goals in an environment committed to student learning, achievement and success.
1) Students will increase their knowledge of programs and services offered by the Office of Student Life. Our goal is to provide students and
the campus community with opportunities to enhance their cultural, educational and social development at Hartnell College. The Office
of Student Life has redesigned it’s webpage with the necessary tools to inform students about programs and services with the intent to
increase student access and success.
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2) The Office of Student Life has become an integral department of the college by enhancing student’s college life in a cross-sectional
learning community.
3) Provide opportunities for leadership development including student government, student club development, and participation in college
wide shared governance.
4) The Office of Student Life is committed to decreasing student discipline misconduct. In addition, providing a supportive and equitable
process for resolutions when violations of student conduct take place.
II. ANNUAL REVIEW
This section must be completed for ALL services/offices/non-instructional programs, including those scheduled for
a comprehensive review in spring 2015.
A. DATA & TRENDS
1. Provide available data and information that define target recipients of the service/office/non-instructional program,
including numbers/size, types and characteristics/needs of current and potential users, students, clients, and/or
other relevant populations. List the sources of this data and information.
The Office of Student Life provides programs and services to enrolled students and all staff at all Hartnell College sites. The majority of
programs and services are delivered at the main campus site, with gradual expansion to the Alisal Campus and King City Center.
Hartnell College students [and all staff] engage in activities, programs and services to foster an enriched campus community.
Programs and services include: Associated Students membership, leadership development; cultural and educational events; book
voucher program; ASHC Scholarship; graphing calculator rental program; Week of Welcome, MST Free Fare Zone; Hartnell Sporting
events (Local); access to Western Stage events; game center access; and discounts at selected local businesses.
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Associated Students membership: Approximately 8000 students
Cultural/educational events: Approximately 3000 students
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Book voucher program:97 students
ASHC Scholarship: 30 students
Western Stage events: 500 students
Calculator program: 100 students
Monterey Bay Aquarium tickets: 500 students
Student Clubs: 30 clubs and 500 participants
2. Analyze and report on salient patterns and trends in this data. Given these patterns and trends in users, needs, usage
and/or other key factors, identify particularly challenging issues in service/program provision, office functioning,
and the evaluation of the service/office/non-instructional program.
The Office of Student life experienced a 60% increase in programs and services provided during the 2013-14 academic year when
compared to similar programs and services offered in 2012-2013. In addition, there was an increase in student and staff participation
and engagement. Satisfaction surveys were collected for four events (Affordable Health Care Act Forum, Black History Month, and
Women’s History Month, and National Farmworkers Awareness Month) as sample baseline data.
Trends
 Increase in student involvement in participatory governance structure.
 Increase on students participating in 2014 Election.
 25 Candidates participated (16 available positions).
 4.2% voter turnout.
 Significant improvement from 2013 election where candidates ran unopposed and not all Officer positions were filled.
 Shift on the f0cus of Department
 Educational and cultural based activities.
 Inclusion of campus staff in activities and events.
 Increase in the number of active Club/student organizations by 110%, compared to2013-2014
 Effective budget utilization based on student needs.
 Increase and visibility of clubs.
The Office of Student Life recognizes the necessity to collect and analyze data that will provide baseline information to identify patterns and
trends in users, usage and needs.
Collaboration with other Hartnell College departments, faculty, administration and staff has proven crucial to the success of the department
over the past two years. These collaborations have provided relevance and scheduling of events. In addition, the Office of Student Life has
begun to provide service, activities and events at the Alisal Campus and King City Center.
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3. Provide any other relevant data and describe any other relevant qualitative factors that affect service/program
provision, office functioning, and the evaluation of the service/office/non-instructional program. List the sources of
this data and information.
The implementation of Service Area Outcomes supported the new structure of the Office of Student Life, and allowed for the increase in
program development, implementation and evaluation. Event surveys results indicated increased satisfaction with the content and delivery
of programs and services. The surveys revealed a positive reception from participants.
B. SERVICE/PROGRAM MODALITY
1. Describe the different physical locations (campuses, sites, etc.) at which, the various delivery vehicles (phone, online,
face-to-face, etc.) through which, and the times (of day, evening, week, etc.) at which the service/program is provided to
intended recipients. Consider staffing and other resources available to serve user needs for each location, vehicle, and
time specified.
The majority of programs and services are delivered at the main campus site, with gradual expansion to the Alisal Campus and King City
Center.
The Office of Student Life hours of operation are Monday through Thursday 9:00 am to 6:00 pm, and Friday 8:00 am to 5:00 pm at the
main campus.
Following are the services provided:
1. ASHC – Student Government
2. Cultural and educational programing
3. Book Voucher Program
4. Calculator Rental
5. Panther Club Days
6. Music Wednesdays
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7. Clubs
8. Program and Club Sponsorships
9. Student Scholarships in the amount of $30,000
10. Professional Development for ASHC and Staff (OSL)
11. Plasma Screen at Alisal Campus
12. Sponsorship of Recognition/Graduation Ceremonies
13. Donation to philanthropic organizations
14. Graduation Gown Sale
15. Game Room
16. Transfer Mixer
17. Free Fare Zone - MST
18. Discounts local business
19. Western Stage
20. Entrance to Hartnell College sport events (local)
2. Compare service/program quality provided across locations, vehicles, and times. Are there differences? To what do you
ascribe the differences in your service/ program? Discuss any other relevant factors regarding diverse service/program
modalities and environments.
The majority of programs and services are delivered at the main campus site, with gradual expansion to the Alisal Campus and King City
Center. The ASHC held a regular meeting at the Alisal Campus in an effort to increase visibility and participation for students at that site.
In addition, the ASHC approved the acquisition and installation of a plasma screen at the King City Center in an effort to inform students
attending the center of programs and services available throughout the college.
3. Describe the process to change and improve service/program quality for the more challenging locations, vehicles, and/or
times.
Information is disseminated to students, and all staff via email, website, plasma screens at all locations. An increase effort is taking place
to increase the quantity of programs and services offered by the Office of Student Life at the Alisal Campus and King City Center. ASHC
Officers representing the Alisal Campus, South County, and Evenings-Weekends-Online have been elected by the student body to advocate
for student needs in these sites/modalities.
ASHC is committed to hold their scheduled meetings at the Alisal Campus and King City Center at least once per semester and to be
accessible through the Officer representing those sites. A new ID station and plasma screen has been added to the King City Center in an
effort to provide those services to students at those sites.
A pilot ASHC Newsletter was developed with the purpose of informing student and campus community on the events, programs and
services of the department. It received a positive review, and it will likely continue to be published and disseminated via hardcopy and
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electronically at all Hartnell College sites. In addition, the Office of Student Life is redesigning the website to provide efficient delivery of
information to students and staff.
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C. OUTCOMES
SERVICE AREA OUTCOMES
Each service unit/office/non-instructional program develops its own Service Area Outcomes (SAOs). The outcomes should be directly related
to the work of the service unit/office/non-instructional program, challenging but attainable, and measureable. SAOs should articulate what
specifically is to be achieved; their measurement should assess how well the service unit/office/non-instructional program is performing.
1. Please complete the following tables.
List Service Area Outcome(s) scheduled for
assessment as previously specified
What changes have occurred in the
service/office/ program as a result of
dialogue?
Was a Service Area Outcome
Assessment Summary completed
(if expected)?
HC Students will increase their knowledge of
programs and services offered by the Office of
Student Life.
An informational card describing the
programs and services was developed and
delivered to students via hardcopy and
program website.
An informational card describing the
programs and services was developed and
delivered to students via hardcopy and
program website.
60% increase in programs and services
offered during the 2013-14 academic year.
A survey will be sent via student
email the 2nd week in June.
Participation in CCCSAA and SSCCC
conferences.
Data not yet available. A survey
will be administered to the 20142015 ASHC Officers to gather
data.
HC Students will increase their knowledge of
programs and services offered by the Office of
Student Life.
HC students, faculty and staff will engage in
activities, programs and services to foster an
enriched campus community.
ASHC members will participate in leadership
opportunities including student government and
college wide shared governance.
Membership in HC participatory
governance councils.
Monthly ASHC development meetings.
Monthly ASHC report to the HC Board of
Trustees.
Latina Leadership Network Conference.
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A survey will be sent via student
email the 2nd week in June.
A survey will be sent via student
email the 2nd week in June.
List Service Area Outcome(s) scheduled for assessment in
AY 15-16
How will the Outcome(s) be assessed?
Ambassador Program
Create a needs assessment and focus group to improve
program planning, services and evaluation.
Increase number of clubs on campus, and provide
leadership opportunities to club officers. Clubs will
provide the Inter-Club Council with an annual report
highlighting achievements and outcomes of club
activities.
Identify the number of non-duplicated students who
have used one or more of the ASHC funded programs.
Collect qualitative data via surveys to gather information
on the impact of these programs on student success.
Club Development
ASHC funded programs (e.g. Book vouchers, scholarships and
Calculator rental)
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2. Describe how service area outcomes were specifically addressed by the service/office/program during the past year.
Was there review and analysis of the data? How did the staff engage in discussion? Were any interventions conducted? Are there any
plans to make changes/improvements in the service/office/program?
SAO 1. Information has been provided to students via student and staff email system, printed and social media, OSL website, press
releases, and in-person presentations. A pre-survey was conducted during the Fall 2014 semester. A post-survey will be emailed to
students during the Summer 2015.
SAO 2. In an effort to increase participation, programs and services where offered at various day and times to accommodate as many
student groups as possible. Participation was tracked with sign-in sheets and surveys whenever possible. Most activities were
implemented in the Student Center and tracking participation was a challenge. We are currently looking for a computer program to allow
for proper tracking of program participants.
SAO 3. A concerted effort was made to include students and staff in the development of programs, service and activities. Every event was
designed and implemented with the support of a workgroup comprised students and staff.
SAO4. A structured leadership development plan was devised early in the academic year to include one meeting a month devoted to
leadership development. In addition, an effort was made to include students in the new participatory governance structure. During the
summer of 2014, ASHC Officers participated in retreat were they learned about their unique leadership and working style through
individual and group work using the True Colors assessment tool.
3. Describe assessment activities that need to be strengthened or improved. What are the challenges to achieving these
improvements?
One of the challenges faced by the Office of Student Life is to methodically track student participation. The best way to improve assessment
is to purchase an activity software that will track participation and provide data analysis to properly assess program outcomes.
D. PREVIOUSLY SCHEDULED ACTIVITIES
This subsection focuses on activities that were previously scheduled. An activity can address many different aspects of your service/office/program,
and ultimately is undertaken to improve or enhance your service/office/program, and keep it current.
Activity scheduled
What success has been
achieved to date on this
activity?
What challenges
existed or continue to
exist?
Will activity continue
into AY 15-16?
Will activity continue
into AY 16-17?*
1. Cultural and
educational programing.
60% increase in programs
and services offered
Student and staff
participation, and an
Yes
Yes
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2. Student and Staff ID
Cards.
3. ASHC Elections.
4. Student involvement
in participatory
governance.
5. ASHC Scholarship
6. Student Ambassador
Program
during the 2013-14
academic year.
Restructure of the ID card
production and the
addition of an ID station
at the King City Center.
Online voting was piloted
during the ASHC 14-15
elections.
Student representation in
the Hartnell College
participatory governance
structure.
The ASHC scholarship
fund was increased from
previous years.
effective method to
capture participation.
Improve the
development and cost
effectiveness of a
lifetime ID card.
Marketing and student
participation in the
process.
Student participation
continues to be
challenging as class
schedules often conflict
with council meeting
times.
A small number of
recipients did not use
their awarded
scholarship.
The first year pilot
program has been
successful in that it has
expanded the visibility
of the office of student
life. However, student
schedules have limited
the
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Three student
Yes
Yes
ambassadors were hired
in 2014-2015. The
ambassadors have
successfully provided
classroom presentations,
campus tours, and
outreach on campus. The
program is under current
review.
* For each activity that will continue into AY 2016-17 and that requires resources, submit a separate resource request in Section III.
1. Evaluate the success of each activity scheduled, including activities completed and those in progress. What measurable
outcomes were achieved? Did the activities and subsequent dialogue lead to significant change in service or program
success?
1. Cultural and educational programing. The Office of Student life experienced a 60% increase in programs and services provided
during the 2013-14 academic year when compared to similar programs and services offered in 2012-2013. Although a great improvement
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was achieved, the ability to assess the effectiveness of the improvement was challenging to measure. The need for a comprehensive
assessment tool is being explored through the ID software that will collect participation trends, and a follow-up tool to assess effectiveness.
2. Student and Staff ID Cards. The department is exploring an alternative to the current ID card software and hardware to allow for a
lifetime ID Card, and to be able to capture participation data to assess our programing.
3. ASHC Elections. The 2014 elections experienced two significant improvements; 1) an increased in the recruitment of candidates, and an
engaged campus wide election campaign. In addition, the utilization of an online voting system allowed students from all college sites to
participate in the election.
4. Student involvement in participatory governance. A concerted effort was made by the college to include students in the new
participatory governance structure. The participation of students in this process allowed them to make informed decisions based on
campus wide implications. A mechanism to assess student participation is taking place.
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III. ANNUAL ACTION PLAN
This section must be completed for ALL services/offices/non-instructional programs, whether scheduled for
annual or comprehensive review in spring 2015.
A. NEW ACTIVITIES
This subsection addresses new activities for, and continuing new activities into, AY 2016-17. An activity can address many different aspects of your
service/office/program, and ultimately is undertaken to improve, enhance, and or keep your service/office/program current. A new activity may or
may not require additional resources. The first activity listed should be the most important; the second activity listed the second most important, etc. Activities
can include but are not limited to:
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.
NEW CURRICULUM
FURTHER DEVELOPMENT OF THE PROGRAM OR SERVICE
GRANT DEVELOPMENT AND PROPOSALS
FACULTY AND STAFF TRAINING
MARKETING/OUTREACH
ENROLLMENT MANAGEMENT
STUDENT SERVICES
ADMINISTRATIVE SERVICES
SUPPORT OPERATIONS
FACILITIES
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1. List information concerning new projects or activities planned. The first activity listed should be the most important; the second
activity listed the second most important, etc. Please keep in mind that resources needed, if funded, would not be approved
until spring 2016 and provided until FY 2016-17. Ongoing activities involving resources that will no longer be available
from grant funds starting FY 2016-17 must be planned for appropriately.
Activity
Strategic Plan
Goal(s)
No. & Letter
(e.g., 5A)*
Related SAOs, SLOs,
PLOs, or goals
1. Student Activity
Tracker/survey
2A, 2B, 4C,
4D, 5A
SAO 1, 2, 3
2. Student
Conduct and
Judicial Software
2A, 2B, 4C,
4D, 5A
SAO 1
3.Online Voting
Software
2A, 2B, 4C,
4D, 5A
SAO 1, 2, 3
4.Commencement
Ceremony
2A, 2B, 4B,
4D
SAO 1
Desired Outcome(s)
Collect and analyze
data for activity and
program
improvement.
Efficiently expedite
discipline tracking
and reporting as
required by state and
federal laws.
Increase voter
participation and
efficiency in voting.
Design and
implement a
successful
commencement
ceremony that meets
the needs of students,
their families and
guests.
* See Appendix A for a list of the 11 goals in the college’s Strategic Plan.
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Resources Needed
Person
Responsible
Estimated Date of
Completion (can be
more than one year
in length)
Software programmer
to design the software.
Director of
Student Life
Spring 2016
Purchase of software
license.
Director of
Student Life
Fall 2015
Software programmer
to design the software.
Director of
Student Life
Spring 2016
Financial and staff
support.
Director of
Student Life
Spring 2016
Comments
*** Please complete items 2a-e immediately below for EACH new activity. ***
2. This item is used to describe how the new activity, or continuing new activity, will support the service/office/program.
Consider:
 Faculty
 Other staffing
 Facilities
 Equipment (non-expendable, greater than $5,000), supplies (expendable, valued at less than $5,000),
 Software
 Hardware
 Outside services
 Training
 Travel
 Library materials
 Science laboratory materials
a) Describe the new activity or follow-on activity that this resource will support.
1. Student Activity Tracker/survey. In an effort to collect and analyze data for activity and program improvement, the Office of Student
Life will explore student activity software. The assistance of software designers within the college will drastically decrease the amount of
resources needed to accomplish this activity. This software is key to assessing the effectiveness of the Office of Student Life activities, programs
and services. The timeline for implementation is Spring 2016
2. Student Conduct and Judicial Software. The Office of Student Life is committed to efficiently support students and staff with issues
relating to student conduct and judicial affairs. Several student conduct software have been reviewed to efficiently expedite discipline
tracking. This service is of utmost importance as reporting is mandated by state and federal laws.
3. Online Voting Software. ASHC elections experienced a significant increase in student voter participation in 2014 and 2015. This new
voting method allowed for a more accessible, user friendly and efficient voting. The past two ASHC elections were a pilot years, and the
need for a college crated and owned online voting software is needed.
4. Commencement Ceremony. Due to the increasing number of graduates every year, the college decided to relocate the commencement
ceremony to a facility that would accommodate graduates, their families and guests. The new facility, Rabobank Stadium, requires a
considerable amount of resources and staffing to effectively support this activity.
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b) Describe how this activity supports all of the following that apply:
1) Service Area Outcome (list applicable service area outcome)
2) Program level Outcome (list applicable program level outcome)
3) Course level Outcome (list applicable course level outcome)
4) Service/Program Goal (list applicable service /program goal outcome)
5) Strategic Plan Goal (list applicable strategic plan outcome)
1. Student Activity Tracker/survey. Strategic Priorities:2A, 2B, 4C, 4D, 5A; SAO 1, 2, 3
2. Student Conduct and Judicial Software. Strategic Priorities: 2A, 2B, 4C, 4D, 5A; SAO 1
3.Online Voting Software. Strategic Priorities:2A, 2B, 4C, 4D, 5A; SAO 1, 2, 3
4.Commencement Ceremony. Strategic Priorities:2A, 2B, 4B, 4D; SAO 1
c) Does this activity span multiple years?
☒ YES
☐ NO
If yes, describe the action plan for completion of this activity.
All activities are ongoing and completion will be based on resources and funding allocation.
d) What measureable outcomes are expected from this activity? List indicators of success.
1. Student Activity Tracker/survey. Collect and analyze data for activity and program improvement.
2. Student Conduct and Judicial Software. Efficiently expedite discipline tracking and reporting as required by state and federal
laws.
3. Online Voting Software. Increase voter participation and efficiency in voting.
4. Commencement Ceremony. Design and implement a successful commencement ceremony that meets the needs of students, their
families and guests.
e) What are the barriers to achieving success in this activity?
The barriers encountered in the Office of Student Life are: staffing, sustainability of program activities and services due to decreasing
funding.
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B. RESOURCE REQUESTS
If new/additional resources are needed for your service/office/program, it is important that you identify them and project their cost, and that these
resources and costs be considered through the College’s integrated planning (budget development, funding decision making, and resource
allocation) processes. A resource is likely to be something needed to support an activity that you have identified in IIIA above, in which case you
must link the resource with a specific activity number (first column below). The first activity listed should be the most important; the second activity listed
the second most important, etc. A resource could also be something necessary for your service/program to function properly to improve student
learning, such as updated equipment in a room/facility; in such case be sure to note that the resource is NOT tied to a specific activity.
Activity
No.
Personnel
Classified
Staff/
Faculty
(C/F/M)*
Supplies/Equipment
(S/E)**
Technology
Hardware/
Software
(H/S)***
1. Student
Activity
Tracker/
Survey
Tracking
software and
hardware.
2. Student
Conduct
and
Judicial
Software
Software and
hardware.
3.Online
voting
software
Software
4.Comme 30-40
ncement
Staff(Event
Ceremony
assignment)
Venue rental, sound
service, printing, rentals,
stage decorations,
interpreter, materials
and supplies.
Contract
Services
Service
rentals
* Personnel: Include a C or F after the amount to indicate Classified Staff or Faculty.
** S for Supplies, E for Equipment.
*** H for Hardware, S for Software.
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Training
Travel
Library
Materials
Facilities/Space
e.g. Science Labs
Projected
Costs
Software
training for
administrator
and staff
Software
training for
administrator
and staff
Office of Student $10,000 E,
Life
H, S
Software
training for
administrator
and staff
Office of Student $5,000
Life
Office of Student $12, 000 yr
one, $5,000Life
7,000 yearly
Venue Rental
$40,000
APPENDIX A. Strategic Priorities & Goals
(from Hartnell College Strategic Plan 2013-2018)
Priority 1: Student
Access
Goal 1A: Hartnell College will provide higher education, workforce development, and lifelong
learning opportunities—with seamless pathways—to all of the college’s present and prospective
constituent individuals and groups.
Priority 2: Student
Success
Goal 2A: Hartnell College will provide a supportive, innovative, and collaborative learning
environment to help students pursue and achieve educational success.
Goal 2B: Hartnell College will provide a supportive, innovative, and collaborative learning
environment that addresses and meets the diverse learning needs of students.
Priority 3: Employee
Diversity and Development
Goal 3A: Hartnell College is committed to 1) increasing diversity among its employees; 2)
providing an environment that is safe for and inviting to diverse persons, groups, and
communities; and 3) becoming a model institution of higher education whose respect for
diversity is easily seen and is fully integrated throughout its policies, practices, facilities, signage,
curricula, and other reflections of life at the college.
Goal 3B: To attract and retain highly qualified employees, Hartnell College is committed to
providing and supporting relevant, substantial professional development opportunities.
Priority 4:
Effective Utilization of Resources
Goal 4A: To support its mission, Hartnell College is committed to the effective utilization of
its human resources.
Goal 4B: Hartnell College is committed to having its physical plant, furnishings, and grounds
maintained and replaced in a planned and scheduled way to support learning, safety, security,
and access.
Goal 4C: Hartnell College will maintain a current, user-friendly technological infrastructure
that serves the needs of students and employees.
Goal 4D: Hartnell College is committed to maximizing the use and value of capital assets,
managing financial resources, minimizing costs, and engaging in fiscally sound planning for
future maintenance, space, and technology needs.
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Priority 5:
Innovation and Relevance for Programs and Services
Goal 5A: Hartnell College will provide programs and services that are relevant to the realworld needs of its diverse student population, while also developing and employing a culture of
innovation that will lead to improved institutional effectiveness and student learning.
Priority 6: Partnership
with Industry, Business Agencies and Education
Goal 6A: Hartnell College is committed to strengthening and furthering its current
partnerships, in order to secure lasting, mutually beneficial relationships between the college
and the community that the college serves.
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