INTERVENTIONAL EQUIPMENT: CRADLE TO GRAVE INTRODUCTION A. Comprehensive Quality Improvement Keith J. Strauss, MSc Director, Radiology Physics & Engineering Children’ ’s Hospital Children Children’s Harvard Medical School COMPREHENSIVE QUALITY IMPROVEMENT A. Cradle to Grave 1. 2. 3. 4. 5. 6. 7. Identify Clinical Requirements Justification of Project Equipment Acquisition Planning Facility Planning Acceptance Testing Staff Training Routine Testing, Maintenance, and Repair 1. Meet Clinical Objectives 2. Achieve Good Image Quality 3. Reduce Radiation Dose to Patients and Personnel 4. Manage Costs IDENTIFY CLINICAL REQUIREMENTS A. Clinical Stakeholders (end users) 1. 2. 3. 4. 5. 6. 7. 8. Interventionalists Technologists Nurses Anesthesiologists Diagnostic Imaging Physicist Hospital Informational Services Radiology Administrator (Oncologist, Therapy Physicist, Radiation Safety) IDENTIFY CLINICAL REQUIREMENTS B. Obstacles 1. “Silo” Silo” Mentalities: Hospital Politics 2. Points of Confusion: a. End Users: Imaging Equipment Capabilities b. Vendors: Vendors: Unique Clinical Demands IDENTIFY CLINICAL REQUIREMENTS C. Clinical/Technical Project Leader 2. Serve as Interpreter a. b. c. d. Clinical Stakeholders Vendors Administration Architects & Construction Managers 3. Promote Exchange of Information a. Ask Questions b. Seek Answers 4. Make Recommendations IDENTIFY CLINICAL REQUIREMENTS C. Clinical/Technical Project Leader 1. Develop Global UnderUnderstanding of Project a. Equipment Specifications Vendor b. Clinical Requirements Stakeholders c. Non technical issues Administrator IDENTIFY CLINICAL REQUIREMENTS C. Serve as Interpreter IDENTIFY CLINICAL OBJECTIVES JUSTIFICATION OF THE PROJECT A. Comprehensive Business Plan D. End Product 1. Project Scope Tailored to Clinical Needs 2. Wishes Ignored a. Vendor’ Vendor’s b. End User’ User’s 3. Avoid A. Unfulfilled Clinical Needs B. Excessive Costs 1. Projected Costs a. Capital – Imaging Equipment – Associated Equipment – Construction – Other Infrastructure – PACS Modifications – Equipment for Support Spaces – Test Equipment JUSTIFICATION OF THE PROJECT JUSTIFICATION OF THE PROJECT A. Comprehensive Business Plan 1. Projected Costs b. Operational Costs – Salaries – Supplies – Equipment Service Costs A. Comprehensive Business Plan 2. Projected Revenues a. New Patients b. Reimbursement Policies c. Reduced Service Costs JUSTIFICATION OF THE PROJECT B. “Non Revenue” Revenue” Considerations 1. 2. 3. Mission & Goals Retention of Quality Staff Loss/Leader: Patient Referral Patterns 4. Community Needs 5. Lease vs Direct Purchase JUSTIFICATION OF THE PROJECT C. Benefits of Justification Step 1. Defined Project Scope 2. Comprehensive Budget 3. Project Properly Funded EQUIPMENT ACQUSITION EQUIPMENT ACQUSITION B. Request for Purchase (RFP) 1. Generic Equipment Requirements A. Process 1. End User Writes and Distributes a Request for Purchase (RFP) Document 2. Vendors offer their “bestbest-fit” fit” product 3. Stakeholders Objectively Choose “bestbestfit” fit” vendor 4. Purchase Order and Contract Finalized a. Customer Defines Scope of Equipment i. Clinical requirements ii. Component preferences b. Goals i. Communicate clinical requirements ii. Foster competitive bidding iii. Structured Vendor response allows objective evaluation EQUIPMENT ACQUSITION A. Request for Purchase (RFP) 2. Explicit General Purchase Conditions a. Customer Defines Contractual Responsibilities of i. Vendor ii. Customer b. Major Disputes Identified Early in Evaluation c. Vendor’ Vendor’s Purchase Conditions Modified EQUIPMENT ACQUSITION A. Request for Purchase (RFP) 3. Acceptance Testing a. Customer Defines i. Testing Methods ii. Expected Performance Levels b. Performance Levels Achieved Prior to First Clinical Use FACILITY PLANNING FACILITY PLANNING Architects A. Project Management (Planning) 1. Create Controlled Environment 2. Interpreter: Clinical User, Vendor, and Architect a. Clinical Requirements b. Requirements of Chosen Equipment c. Facility & Building Constraints Rad/Cardiologist Anesthesiologist Project Managers Hospital Planning Imaging Physicist Technologist Engineers Structural Electrical HVAC Image Vendors 3. Construction Drawings Become Contractual a. Change Order Economics b. Get it right the first time! Nurse IS/Communication s FACILITY PLANNING B. Site Planning Guides (Equipment Requirements) 1. Initial a. Generic b. Use “Worst Case” Case” Vendor 2. Final a. Architectural Drawings Submitted to Chosen Vendor b. Vendor Issues Site Specific Installation Drawings FACILITY PLANNING D. Space Program 1. Listing of Each Room with Required Square Footage 2. Determines Total Space Allotted to Project! 3. Reconcile a. Space Program Needs that b. Exceed Available Space FACILITY PLANNING C. Interdepartmental Interdepartmental Adjacencies 1. Clinical Requirements a. Other Clinical Services b. Patient Access 2. Facility Constraints a. Loading Dock b. Elevators c. Floor/Ceiling Deck Loading d. Floor/Ceiling Deck Clearances E L E V A T O R FACILITY PLANNING D. Space Program 4. Primary Clinical Spaces a. Procedure Rooms b. Control Rooms c. Sedation/Recovery Space d. Nurse’ Nurse’s Station e. Patient Toilets f. Changing Rooms SURGERY IMAGING ADMITING EMERGENCY FACILITY PLANNING D. Space Program 5. Secondary Clinical Spaces a. Brachytherapy Radioactive Sources b. Lockers c. Waiting Room d. Reception Desk e. Patient Exam/Consultation Rooms FACILITY PLANNING E. Floor Plans & Other Drawings 1. Intradepartmental Intradepartmental Adjacencies a. Biggest Blocks Placed First b. Gaps Filled with Small Blocks c. Surround Procedure Rooms With Soft Spaces FACILITY PLANNING D. Space Program 6. Other Work Spaces a. Supply Storage b. Soiled & Clean Utility Storage c. Central Computer Room d. Reading Room e. Staff Workspaces i. Offices ii. Cubicles ADJACENCIES Three Interventional Procedure & Control Rooms Left: Rooms Land Locked ADJACENCIES Three Interventional Procedure & Control Rooms Left: Rooms Land Locked Right: Room C can Grow in Length if Required FACILITY PLANNING E. Floor Plans & Other Drawings 3. Floor Plans a. “Bird’ Bird’s eye view” view” b. Locates each object mounted on floor i. Table ii. Stand iii. Casework iv. Scrub Sink v. Equip Closet FACILITY PLANNING E. Floor Plans & Other Drawings 2. Attributes of Each Room a. Electrical Power & Communications b. HVAC & Mechanical Issues c. Lighting d. Medical Gases & Plumbing e. Storage f. Surface Treatments & Doors g. Radiation Shielding h. Furniture & Auxiliary Equipment FACILITY PLANNING E. Floor Plans & Other Drawings 4. Reflected Ceiling Plan a. View of Ceiling b. Locates objects Ceiling Mounted i. Lights ii. Vents iii. Sprinkler Heads iv. Unistrut FACILITY PLANNING E. Floor Plans & Other Drawings 5. Elevation Drawing (Wall a) a. View of Each Wall from Center of Room b. Locates any Wall Mounted Object FACILITY PLANNING E. Floor Plans & Other Drawings 5. Elevation Drawing a. View of Each Wall (Wall b) FACILITY PLANNING E. Floor Plans & Other Drawings 5. Elevation Drawing a. View of (Wall c) FACILITY PLANNING E. Floor Plans & Other Drawings 6. Electrical Drawing a. Floor Plan: “Bird’ Bird’s Eye View b. Locates i. Power Outlets ii. Light Switches iii. Communication Jacks iv. Call Lights v. Intercom FACILITY PLANNING FACILITY PLANNING F. Functional Systems 2. Electrical Pathways F. Functional Systems 1. Electrical Power a. Dedicated b. 440 vs 480 Volt Imaging Source of Power? c. UPS? FACILITY PLANNING F. Functional Systems 3. Heating, Ventilation, Air Conditioning (HVAC) Can be Costly a. b. c. d. e. f. Large Heat Gain from Equipment Temperature Humidity Sterility: High Rate of air Exchanges Source of Chilled Water Equipment Closets a. Avoid Clinical Disruption on Other Floors b. Universal Design c. Floor Units i. Sweep Bends ii. Extend Inch Above Floor Deck FACILITY PLANNING F. Functional Systems 4. Procedure Room Lighting a. Fluorescent Lights for Cleaning b. Dimmable (on Rheostat), Zoned Ceiling Lights c. Steerable, “Operating Room” Room” Light d. UnderUnder-Cabinet Lights e. Lighting Interfaced to Fluoroscopy FACILITY PLANNING & CONSTRUCTION F. Functional Systems 5. Hallway Lighting a. Cove Lighting: Wall Mounted b. Down Fluorescent Lights i. Unacceptable ii. Strobe Effect of Alternating Intensities iii. Rage after Sedation or Anesthesia FACILITY PLANNING & CONSTRUCTION F. Functional Systems 6. Mechanical Supports b. Ceiling Supports Heavy Loads on Rails i. Imaging Monitors ii. Frontal or Lateral Imaging Gantry iii. Patient Table iv. Auxiliary Equipment • Injector Heads • Radiation Shields • Lights • Monitors for Physiological Data FACILITY PLANNING F. Functional Systems 6. Mechanical Supports a. Universal Ceiling Scheme i. Unistrut (yellow) ii. Perpendicular to Long Axis of Table iii. 4’ 4’ 2” On Center iv. Large Grid FACILITY PLANNING F. Functional Systems 6. Mechanical Supports c. Safe Attachments i. Bolt Through above Preferred ii. Anchor Below Left Preferred iii. Avoid Anchor Orientation Below Right d. Maintenance FACILITY PLANNING F. Functional Systems 8. Equipment Closets a. Independent HVAC b. Surface Mounted Electrical Pathways c. Lifetime Reduced Installation Cost ACCEPTANCE TESTING A. Foundation of Equipment Performance Testing 1. Elimination of Installation Errors 2. Elimination of Substandard Components 3. Compliance with Regulations a. Federal b State 4. Contracted Performance? 5. Baseline Data of Equipment Performance FACILITY CONSTRUCTION A. Project Management (Construction) 1. Monitor Construction Progress 2. Interpreter: Clinical User and Contractor a. Clinical Requirements b. Requirements of Chosen Equipment c. Facility & Building Constraints 3. Minimize Construction Delays Due to Changes ACCEPTANCE TESTING B. Request for Purchase (RFP) 1. Customer Proposes a. Testing Methods b. Expected Performance Levels 2. Vendor May a. Take Exception b. Propose Alternate 3. Compromise Performance Levels Achieved Prior to First Clinical Use ACCEPTANCE TESTING ACCEPTANCE TESTING C. Test Equipment 2. Digital Readout Only Non Invasive kVp Meter is Unacceptable C. Test Equipment 1. Limitations 25 msec Rise Time a. Must be Understood by Physicist b. May Affect Measured Performance Levels ACCEPTANCE TESTING D. Why Necessary Today? ACCEPTANCE TESTING D. Why Necessary Today? 2000 1970 1987 1. Hardware failures infrequent 2. Human calibration errors eliminated by automated algorithms TRAINING OF STAFF ACCEPTANCE TESTING D. Why Necessary Today? E. Exercise system with test exposures. a. Complete functional testing b. Identify software errors 3. Check configuration of machine a. Factory APR Settings for Adults b. Develop APR Settings for Children c. Functional Testing of Image Routing (PACS) A. Comprehensive Training Fosters 1. Full Utilization of Equipment Design 2. Optimum Image Quality 3. Reduce Radiation Dose TRAINING OF STAFF B. Types of Training 1. Core Knowledge Provided at Regular InInServices a. b. c. d. Basic Imaging Principles Quality Control Responsibilities Radiation Protection Principles Equipment Care & Maintenance 2. Credentialing Programs of Fluoroscopists TRAINING OF STAFF B. Types of Training 2. “Buttonology” Buttonology”: Unique Operational Features Establish Lead Operators a. b. c. d. Other clinical sites Vendor’ Vendor’s headquarters Phantom Imaging on Site First patients EQUIPMENT MAINTENANCE AND REPAIR A. Equipment is Only as Good as its Support B. Planned, Periodic Maintenance Program 1. Eliminate problems prior to clinical Impact 2. Scheduled installation of Replacement Parts C. Prompt Repair of Failed Equipment D. Include Mechanical and Electrical Safety Issues EQUIPMENT MAINTENANCE AND REPAIR F. Types of Coverage 1. OEM Provided: COST a. b. c. Fix Costs @ 8 - 10% of Purchase Price Periodic Maintenance? Maintenance? Best Trained Staff EQUIPMENT MAINTENANCE AND REPAIR E. Type of Coverage Selected Affects 1. End user control 2. Degree of SelfSelf-Insurance 3. Savings Realized EQUIPMENT MAINTENANCE AND REPAIR F. Types of Coverage 2. Third Party: Not Recommended a. b. c. d. Savings? Periodic Maintenance? Training of Staff? Availability of Parts? EQUIPMENT MAINTENANCE AND REPAIR F. Types of Coverage 3. Departmental or Institutional Coverage by 1 Vendor: Not Recommended a. OEM Coverage on own Equipment b. Third Party Coverage on Other Equipment c. Cut Throat Pricing: i. Scheduled Maintenance? ii. Quality of Repair Parts? d. “Conflict of Interest” Interest” EQUIPMENT MAINTENANCE AND REPAIR EQUIPMENT MAINTENANCE AND REPAIR F. Types of Coverage 4. Third Party Insurance Coverage: Not Recommended a. Same Issues as #2 & #3 above b. Disputes on Remedial Action i. OEM vs Third Party Parts ii. “Institutional” Institutional” Leverage iii. Must be settled prior to repair CONCLUSIONS F. Types of Coverage 5. InIn-House Service Organization a. Start Up Costs i. Qualified Personnel ii. Ongoing Training of Staff iii. Spare Parts Inventories iv. Tools & Test Equipment v. Space b. Managed as a Business c. Can Reduce Costs 25 - 30% A. Comprehensive Quality Improvement Requires Active Equipment Management from Concept to Decommissioning 1. Acceptance Testing Still Required CONCLUSIONS B. Imaging Physicist Must Understand 1. Design Limitations of Purchased Equipment 2. Design Limitations of Test Equipment 3. Reasonable Performance Expectations CONCLUSIONS B. Project Leader (Imaging Physicist) 1. Clinical Needs of End Users 2. “Environmental” Environmental” Needs of Selected Equipment 3. Building and Construction Limitations 4. Consensus Building