2014 Goal Assessments for SA 1. Enroll a fall 2014 first-time freshman class of at least 1,150 students with an average ACT score equal to or above the state and national averages. Score equal to or above the state and national averages. for fall 2014, there were 1210 FTF with an average ACT score of 21.8. The national average was 21 and the state average was 19.2. 2. Increase the number of veterans enrolling in Nicholls for fall 2014 by five percent as compared to fall 2013. Compared to fall 2013. For 2013, we had 122 veterans, compared to 155 in Fall of 2014. 3. Maintain the number of first-time, full-time minority scholarship students enrolling fall 2014 as compared to fall 2013. Goal was accomplished. For fall 2013, 104 scholarships were offered, compared to 127 offered in fall 2014. 4. Increase the number of on-campus students packaged for financial aid by 2% comparing July 1 figures for 2014 vs. 2013. Results: The number of FAFSAs completed by the priority deadline by housing students increased drastically by 14%. 5. Implement landscape program for auxiliary service units. This goal was not accomplished. It will be moved to the 2015 goals. 6. Develop a long-term facility plan for the Student Union Complex including renovations of the Game Room and Racquetball Court areas of the Student Union. Renovate Student Union area previously designated for game room. Strategy: Research current industry technology, equipment and furniture to update current facility. Assessment: Strategic plan creation. Funding source identified. Student Outcome: Students, faculty, staff will see additional food options as well as lounge area that is geared at providing an opportunity for positive experiences. Results: Attained. Facility is now leased to Sodexo for The Grid convenience store with an upgraded lounge area for students. Investigate feasibility of Student Leader Suite renovation (former racquetball court). Strategy: Research current industry technology, equipment and furniture to update current facility. Assessment: Strategic plan creation. Funding source identified. Student Outcome: Students leaders will have a premier meeting facility to provide an opportunity for positive experiences and a sense of ownership. Results: Not completed. Will be carried forward to 2015 goals. 7. Increase by 1% the rate of first-time, full-time freshmen admitted for fall 2014 and retained for the spring semester 2015, when compared to the fall 2013 entering class. For the spring semester 2015, when compared to the fall 2013 entering class. The retention rate decreased from 87% in Fall 2013 to 83.39 in Fall 2014. 8. Increase the number of items receiving satisfaction rates which meet or exceed the national average rating for the student satisfaction as reported on the Noel Levitz Survey or comparable nationally recognized assessment tool for 2013-2014 as compared to 2012-2013. The goal was achieved. In the 2013 Noel Levitz Survey, 16 items were satisfactory and in 2015, 31 items were satisfactory. 9. Continue development and implementation of the campus branding and marketing plan with an emphasis on auxiliary and student support services. Further develop marketing pieces to enhance recruitment efforts. Strategy: Update print and electronic pieces by working with Auxiliary Services Marketing committee and focus group. Assessment: Electronic and paper documents will be revised. Hard copies will be distributed as needed and on file in unit. Student Outcome: Students, faculty, staff will see that Nicholls is an optimal choice due to extra conveniences offered and therefore will choose to frequent the Student Union and facilities. Results: Not attained. Will be carried forward to 2015 goals. **Note: focus for 2014 was on electronic media: Facebook , Instagram and electronic billboards. This was well received by students. 10. Increase income 2% for auxiliary budget units for fiscal year 2014-2015 as compared to 2013-2014. The Auxiliary Services overall budget increased by 3%. 11. Increase Continuing Education program participant levels by 5% for 2014 as compared to 2013. Results: Goal was obtained, there was a growth of 6.48% in participant levels. Supporting Data… 2013 Total Program Participation Numbers: 5,856 Adult Programs Participants: 120 WFD / Duhe’ Participants: 0 Sugar Institutes: 35 Youth Summer Programs total: 3,962 Internal Participants: 840 External Participants: 3122 Youth Spring Programs total: 1,739 Science Fair: 418 S.S. Fair: 565 Science Olympiad: 168 District Rally: 588 2014 Total Program Participation Numbers: 6,235 Adult Programs Participants: 237 WFD / Duhe’ Participants: 278 Sugar Institutes Participants: 68 Youth Summer Programs total: 4,268 Internal Participants: 1,015 External Participants: 3,253 Youth Spring Programs total: 1,384 Science Fair: 163 S.S. Fair: 383 Science Olympiad: 200 District Rally: 638 12. Complete the preliminary planning process for development of a multi-purpose Continuing Education facility and program. Results: Goal was obtained, but there is still work to do and it is ongoing. Since its inception in 2013, The Duhe Center has become an ever-growing center for workforce trainings, community events and professional seminars. In 2014, The Duhe Center played host to a number of events. For the purpose of training and educating their workforce, a number of companies turned to the Duhe Center to serve as the host site for their event. Many of these companies continue to book space with The Duhe Center. Some have even penciled in dates all the way through 2016. Those companies include: Onward LLC Lebeouf Towing Anadarko Crescent Consolidated Services Danos Manson Gulf Oil States Roly Poly C&D Productions SLEC Submar, Inc Performance Energy SCIA (Board) The YP of South Louisiana The Wrap Around Group BP Additionally, we have hosted events with a larger target audience such as workshops or seminars. This has served as an excellent exposure opportunity for The Duhe Center. Some of those include: South LA Wetlands Discovery Center’s Wetland’s Youth Summit (2014 & 2015) South Central Industrial Association, EPA Education Workshop (2015) The Duhe center is also a popular space for outside clients looking for a modern, professional facility to host ongoing projects within their organizations. Often referred to as our “anchor” clients, these groups book with The Duhe Center for several months at a time or even over an entire year. They include: Weight Watchers Houma Chapter (since 2013) The Yellow Pages (YP) (since 2014) Louisiana Virtual Charter Academy (since 2013) South Lafourche Driving School (since 2014) o SLDS has recently agreed to let our Office of Admission’s recruiting team have access to all students and parents on the first day of each program in order to more directly link our work with university goals. This was an agreement reached between The Duhe Center, SLDS Facilitator and Laurie Larose, Assistant Director of Admissions. Aside from working with outside clients, the Duhe Center has hosted (and continues to host) a number of workforce development courses through The Office of Continuing Education including Microsoft Office training and ServSafe Sanitation Certification courses. In April 2014, The Duhe Center hosted the signing event for the agreement between Nicholls’ PETSM program and Texas A&M Engineering Extension Service (TEEX) making The Duhe Center the official site for any outreach programming hosted through the agreement. The Continuing Education staff continues working to identify workforce needs and develop programming that feature and/or highlights the strongest academic departments Nicholls has to offer. Projects (both workforce and otherwise) that have rolled over from 2014 include: A reading/tutoring program offered in partnership with the College of Education A certificate-style program offered through the College of Business that focuses on Human Resource continuing education Spanish in the workplace training At-home medical transcription seminar The Office of Continuing Education is also chatting with potential partners to expand the safety and occupational training outreach in the area. Outside of the realm of workforce development, The Duhe Center has also hosted adult non-credit programming such as “Strategies for Successful Retirement”, summer camp programming for youths and was slated to host the ACT Summer Institute in 2014 and 2015. All persons interested in teaching a non-credit course through Continuing Education have the option to teach at The Duhe Center in addition to teaching on-campus. The Duhe Center has also made some strides on the customer service front. We have negotiated a standing agreement with The Courtyard Marriott to provide discount lodging for guests of the Duhe Center. Additionally, we are in the process of securing an approved caterer for the facility to provide in-house refreshments to all guests upon request. With representation on both the ICE and Workforce Development committees of SCIA, the Duhe Center continues to work to make valuable connections with industry insiders and to promote its services. 13. Update campus action plan in response to Greek Assessment Program Report (result of Franklin Square initiative). GREEK ACTION PLAN 2014-15 GOALS 1. “Market” the Greek message to a broader and more diverse population (Residence RESPONSIBLE PERSON(S) IFC and NPC Recruitment Vice Presidents and Counselors. NPHC Executive Board DATE TO BE RESULTS EVIDENCE COMPLETED/IMPLEMENTED Recruitment Brochures, Flyers, Chapter Websites, Social Media January 2014 (I) Ongoing Halls, Academic Clubs, Special Interest Groups, etc.) 2. Develop a Greek “Code of Ethics” using guidelines from MR 5-6 3. Conduct annual Greek Retreat and semester Leadership Training for Council Officers 4. Identify ANNUAL Philanthropy Project that includes all Greeks. 5. Develop a “Catch Greeks Doing Something Right” campaign 6. Increase Greek participation in Orientation, Welcome Back Day and other major campus events NPC Executive Board IFC Executive Board NPHC Executive Board May 2012 © Room Reservation Form and program. Assessment Greek Management Team Summer 2012 (I) Ongoing -Greek Council March 2014 (I) Ongoing Created scholarship for incoming freshmen registering for RUSH/Recruitment. Identified and donated to 1 University Project and 2 non-profit agencies -Greek Council Fall 2007 Ongoing Nicholls Worth / Yearbook/Letters of Appreciation Letter of Thank You to Organizations and individual Committee Members -Greek Council Spring 2011 Ongoing 7. Schedule short regular meetings with each Greek Chapter President Tommy Ponson Spring 2010 (I) Ongoing Calendar, Meeting Agendas 14. Increase division-wide “Green” initiatives, including reduction of paper and other consumable operating cost. Significant achievement realized. See Student Affairs website. 15. Increase Recreation Center Memberships by 5% for 2014 as compared to 2013. Membership has increased from 1124 to 1511, which is a 34.4% increase. 16. Expand the campus security camera system to include additional student union, housing and food service security areas. To expand the security camera system in the student union and housing units. Alligned With: Student Affairs Goal 6, 16, & 17. University Strategic Plan 2. Student Outcome: The security camera system is a great crime deterrent and a valuable tool in resolving accusations and proving or disapproving statements claimed. Students and parents want Nicholls State University to provide a safe environment and the security cameras have helped us in these efforts. Measuring Tools: Police Reports, Crime reports, Housing complaint records, etc. Results: This goal was not met. Funding was an issue. Use of Results: This goal will be added to next year’s goals. Budget requests for services will be initiated. 17. Increase the number of crime prevention and education programs implemented as part of the campus community police program. To put on at least 2 crime prevention programs per semester for students * Student Outcome: Student will learn ways to prevent from being a victim of a crime. * In line with Level 1’s goal to increase Crime Prevention programs on Campus * Assessment– Goal Met: University provided trainings during student leadership and orientation on crime prevention and crime reporting procedures and what to do during emergencies. 18. Develop at least one student activity/service agreement with Fletcher Community College. Goal not realized. 19. Career Services will increase collaboration with Academic Affairs to secure job placement data for graduates and to communicate current and future workforce demands for graduates. Career Services, at least partially, met this goal by: Opening an open line of communication with all faculty members at the beginning of each semester by reminding them of the availability of Career Services Director to visit their classrooms for presentations and workshops. Informing faculty about our on-line database system where students, alumni and employers can connect about employment opportunities. Hosting the Nursing & Allied Health Job Fair for the College of Nursing and Allied Health in February 2014. Hosting the Fall 2014 (October 2014) and the Spring 2015 (March 2015) Career Days for all Nicholls’ students and alumni Collaborating with Alumni Affairs and the Culinary department in order to co-host a Colonel Career Panel discussion. E-mailing individual faculty members and/or department administrative staff to inform them about specific employment openings that are related to their areas of study. 20. Develop and begin implementation an annual calendar for the Veterans Services Program. The Veterans Services program hosted many activities for students that occur on an annual basis. They participated in football, homecoming, field trips, and community service. They also hosted a documentary for Veterans Day that was open to the community. 21. Purchase and implement essential software management programs for auxiliary units which enable on-line payment of fees and charges. To purchase a credit card gateway for use by Housing, I.D. Card Services, Continuing Education, and Student Union reservations. Student/Customer Outcome: This will make it possible for customers to pay for services with a credit card for transactions such as housing deposits, Continuing Education classes, rental of facilities, and replacement I.D. cards. This will be an added convenience to off-campus customers and our students. Measuring Tools: Purchasing records, usage records, customer satisfaction results, etc. Results: The university is reviewing an agreement with PayPal to accept Housing deposits at this time. Use of Results: If successful with the PayPal agreement, the other auxiliary units will seek a similiar arrangement. 22. Implement electronic collection system for faculty/staff parking fines. Update our ticket tracking system software *Student Outcome: Students records will be updated and current with all information regarding their account. * In line with Level 1’s goal to implement electronic collection system for faculty/staff parking decals and fines. * Assessment- Goal not Met- funding issue 23. Complete development of and begin implementation of a renovation plan for Ellender Hall. Complete Planning for renovation of Ellender Hall and submit proposal. Budget approved and allocated. Projected will be completed in phases. Phase I (floors 1 and 6) is in progress and is scheduled to be completed for Fall 2015. Phase II will being in January 2016. Student Outcome: The renovation is badly needed in this residence hall and when completed will provide a loft-type room with new furniture, vanities, and bathroom equipment as well as new lighting and floors in the hallways. These upgrades will provide affordable housing that has been updated with new furnishings and should increase student satisfaction. Measuring Tools: Student surveys, campus correspondence, student focus groups, renovation documents, etc. Results: Phase one of the Ellender renovation project has been started. Use of Results: The three year phased project will provide an older, but updated residence hall for students looking for an economical priced housing option. 24. Develop and implement a disability services awareness program for faculty, staff and students. The campus wide mandatory Disability Awareness presentations took place. Implemented social media accounts (Facebook and Twitter) where we post daily, during the regular semester, inspiring stories of individuals with disabilities and educational information. The Office of Disability Services also participate at Move-in Day, Welcome Back Day and Nicholls Connect where they have the opportunity to speak one-on-one to students about our services.