About the Office of Insurance Regulation The Florida Office of Insurance Regulation (Office) has primary responsibility for regulation, compliance and enforcement of statutes relating to the business of insurance and the monitoring of industry markets. The Office pursues its mission of public protection via oversight of insurance company solvency, policy forms and rates, market conduct performance and monitoring new company entrants into the Florida market. About the Insurance Commissioner Kevin M. McCarty has served as an insurance regulator since 1992 and became Florida’s first appointed insurance commissioner in January 2003. Commissioner McCarty was appointed by the Financial Services Commission, which is comprised of the Governor and Florida Cabinet. The Commissioner leads a multi-state, multiagency effort to evaluate claim settlement practices, use of the U.S. Social Security Administration’s Death Master File, and compliance with unclaimed property laws for life insurance/annuity companies. He has also has been instrumental in the formation of the Non-Admitted Insurance Multi-State Agreement (NIMA) designed to equitably distribute surplus lines taxes. In January 2012, Commissioner McCarty began his yearlong term as President of the National Association of Insurance Commissioners (NAIC). Florida participates on 28 NAIC committees, task forces and working groups. The Commissioner continues to focus on stabilizing Florida’s property insurance market and enhancing the state’s presence in the international financial market. In October 2012, he was elected as a vice chair of the International Association of Insurance Supervisors’ (IAIS) Executive Committee and serves on the Technical Committee, ComFrame Oversight Task Force, as well as, the Joint Forum (a group of international regulators from the insurance, banking and securities sectors). Commissioner McCarty received his bachelor’s degree and Juris Doctor from the University of Florida. 1 Resources: Office of Insurance Regulation Fiscal Year 2012-2013 Full-Time Employees Total Budget* 283 $27,241,944 100% of the budget is derived from the Insurance Regulatory Trust Fund. *FY 2012-2013 budget includes a special appropriations category of $4,926,463 in budget authority for the outsourcing of financial examinations. The Insurance Regulatory Trust Fund acts as a passthrough and insurers pay the cost of the examination to the Trust Fund; therefore, it is revenue neutral. Operating Costs (Fiscal Year 2012-2013) Regulatory and Enforcement Administration 94% 6% Position Allocation (Fiscal Year 2012-2013) Regulatory and Enforcement Administration 93% 7% Revenue Collected (Fiscal Year 2011-12)* Insurance Premium Tax** Fees Penalties/Fines **Insurance premium taxes are collected by the Florida Department of Revenue. 2 $704,800,000 $1,925,148 $7,797,025 Insurance and Related Entities As of June 30, 2012 The Office has oversight of 4,091 total insurance and related entities, of which 154 are new entities (excluding advisory and rating organizations). Property & Casualty Life & Annuity Health Fraternal Title Other* Citizens Property Insurance Other Residual Markets ** Surplus Lines New Entities 8 5 4 1 0 131 ----5 Total Entities 998 435 72 37 20 2,350 1 6 174 Overview of Insurance Premium in Florida Calendar Year 2011 Admitted Property & Casualty Life & Annuity Health Fraternal Title Other* TOTAL $33,461,169,198 $42,452,696,714 $28,314,410,510 $ 365,683,875 $ 720,516,165 $ 234,054,286 $105,548,530,748 Citizens Property Insurance Other Residual Markets** Surplus Lines Market $ 3,084,341,549 $ 18,304,140 $ 3,688,680,187 Total Written Premium $112,339,856,624 *Other is specialty companies and entities that do not file with the NAIC. **Residual markets are entities that sell coverage for consumers who cannot obtain coverage through private companies in Florida. 3 Florida Domestic Insurance Companies & Related Entities As of June 30, 2012 Authority Category Continuing Care Retirement Communities Health Maintenance Organizations Life & Health Insurers Motor Vehicle Service Companies Premium Finance Companies Property & Casualty Risk Purchasing Groups Self-Insurance Funds Service Warranty Associations Third Party Administrators Other* Total Domestic Authorities** Total Domestic Companies Authorities 46 38 20 63 54 122 50 217 69 94 389 1,162 1,112 * The “Other” category includes 276 donor annuities. ** Companies are given “authority” to write multiple kinds of insurance (e.g., a company may simultaneously be a Health Maintenance Organization and a Third Party Administrator). Therefore, the number of authorities exceeds the number of companies. 4 Enforcement Actions Fiscal Year 2011-2012 Financial/Regulatory Certificates of Authority Suspended 8 Certificates of Authority Revoked 8 Administrative Fines/Fees Life & Health Product Review $ 0 Property & Casualty Product Review $ 66,000 Specialty Product Administration $ 74,850 Market Conduct/Investigations $ 5,926,058 Life & Health Financial Oversight $ 91,500 Property & Casualty Financial Oversight $ 42,150 Surplus Lines Late Filing Fees $ 4,500 Bad Check Service Fees $ 165 Attorneys’ Fees $ 1,591,802 Total Administrative Fines/Fees $ 7,797,025 Total Consumer Refunds* $ 41,979,887 Public Hearings Rate Hearings 11 Rule Hearings/Workshops 5 Other Hearings 1 *Consumer refunds represent monies returned to consumers due to activities of the Market Investigations Business Unit, as well as excess profits and rate refunds. 5 Regulatory Activities Fiscal Year 2011-2012 Financial Reviews (Desk Audits) Life & Health Property & Casualty Specialty 2,648 4,655 1,440 Market Conduct Market Conduct Examinations Market Conduct Investigations 69 1,021 Financial Field Examinations Life & Health Property & Casualty Specialty 36 44 8 Form and Rate Filings Processed Business Unit Files Life & Health 6,281 Time to Process 20 Days Property & Casualty 8,405 65 Days Total 14,686 Average 42 Days Applications Statistics In Fiscal Year 2011-2012, the Office processed 554 company applications in an average of 37 days. These applications were either approved, denied, withdrawn or deemed incomplete. In addition, 744 investigations of Officers and Directors were completed in an average of 111 days. 6 Top 20 Personal Residential Writers in Florida Policies as of December 31, 2011 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Citizens Property Universal Property & Casualty State Farm Florida St. Johns Insurance Security First USAA Castle Key Indemnity (Allstate) Castle Key Insurance (Allstate) Homeowners Choice ASI Assurance Florida Peninsula American Integrity Tower Hill Prime American Bankers United Property & Casualty Florida Family ASI Preferred Tower Hill Signature Universal Insurance Southern Fidelity Source: QUASRng, Florida Office of Insurance Regulation 7 Policies 1,423,160 578,825 453,997 174,021 147,080 142,733 131,759 127,540 122,737 113,603 112,372 106,052 104,594 96,381 95,036 87,059 78,977 78,816 76,559 74,556 Top 20 Personal Automobile Writers in Florida Premium for Calendar Year 2011 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. (Premium in millions) $ 2,464 $ 1,270 $694 $630 $622 $533 $523 $415 $408 $363 $260 $258 $222 $208 $181 $172 $170 $161 $143 $137 State Farm Mutual GEICO General Progressive American Progressive Select GEICO Indemnity Allstate Fire & Casualty Allstate Insurance Allstate Property & Casualty Government Employees United Services Auto. (USAA) Travelers Home & Marine USAA Casualty 21st Century Centennial Security National Safeco Ins. Co. of Illinois Liberty Mutual United Automobile Direct General Metropolitan Casualty Southern Owners Source: National Association of Insurance Commissioners’ I-Site. Premium is direct premium written and includes private passenger auto, other auto liability and auto physical damage. 8 Life & Annuity Writers in Florida Premium for Calendar Year 2011 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. (Premium in millions) $2,112 $1,558 $1,446 $1,432 $1,202 $1,100 $1,044 $ 997 $ 970 $ 942 MetLife Investors USA Pruco Life Lincoln National Life Jackson National Life John Hancock Life Transamerica Financial Life Nationwide Life Metropolitan Life Transamerica Life Allianz Accident & Health Writers in Florida Premium for Calendar Year 2011 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. (Premium in millions) $6,126 $5,090 $4,859 $1,478 $1,289 $1,288 $1,273 $1,185 $ 869 $ 819 Blue Cross & Blue Shield UnitedHealthcare Ins. Humana Medical Aetna Health Inc. AvMed UnitedHealthcare of Fla. WellCare of Fla. CarePlus Health Plans Connecticut General Life Coventry Health Care Source: National Association of Insurance Commissioners’ I-Site 9 2011 World/States Premium Volume Rank 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Country/State Japan United Kingdom France Germany PR China California Italy New York South Korea Canada Netherlands Florida Texas Pennsylvania Australia Spain Taiwan Brazil India Switzerland Premium in billions $ 655.4 $ 319.5 $ 273.1 $ 245.1 $ 221.8 $ 220.0 $ 160.5 $ 133.8 $ 130.3 $ 121.2 $ 110.9 $ 108.1 $ 106.3 $ 91.8 $ 89.0 $ 79.9 $ 78.4 $ 78.2 $ 72.6 $ 63.5 The United States has the most premium in the world at $1.658 trillion; this list features state premiums, therefore, the United States is excluded. Source: National Association of Insurance Commissioners (NAIC) 10 200 East Gaines Street Tallahassee, Florida 32399 850-413-3140 www.floir.com Twitter@FLOIR_comm 7th Edition December 2012 Department of Financial Services Consumer Help Line 877-693-5236 (in-state) 850-413-3089 (out-of-state)