The Little Red Schoolhouse Session Eight Framing Problems The University of Virginia 8 250 The University of Virginia Framing Problems LRS Framing Problems 251 Tangible and Conceptual Problems Here are seven statements that might pose problems worth writing about. Which ones are most obviously problems? Which seem least likely to raise a problem that you care about? That anyone could care about? 1. Several bars in Charlottesville are now serving draft beer in one-gallon containers. 2. By the year 2015, the number of people receiving social security benefits may be greater than the number of people in the U.S. workforce. 3. The letters of Flannery O’Connor are full of statements that sound racist to the contemporary reader. 4. Fluid-film forces in squeeze-film dampers (SFD) have nearly always been obtained from the Reynolds equation of classical lubrication theory. 5. Cancer and heart disease remain the top causes of death in the U.S., but AIDS may be the top killer in our future. 6. There is evidence that Francisco Bulnes, the Mexican theorist of revolution and social policy, was widely read and debated in the 1930s and 1940s. LRS The University of Virginia 8 8 252 Framing Problems 7. A librarian in the English village of Dovecote East has found manuscripts of Sir Francis Bacon that include three youthful—but very accomplished—plays written in beautiful verse. The University of Virginia LRS Framing Problems 253 Finding Conceptual Problems Conceptual problems always lead to some form of question, something your readers do not know or do not understand, but should. What is at stake in a Conceptual Problem is correcting, extending, or verifying your readers’ initial understanding. When looking for a Conceptual Problem, look for conditions like these: an overlooked connection or disjunction unexplained differences or similarities what seems to be the case is not inability to find a pattern inability to generalize unaccounted for data excessive complexity a gap in knowledge unpredictability inconsistency aberrant facts contradiction disagreement discrepancy uncertainty perplexity confusion ambiguity anomaly paradox surprise conflict error LRS The University of Virginia 8 8 254 Framing Problems Conceptual Problems Conceptual problem statements point out some error or missed opportunity in the way we think about a problem. 1A. Angela Carter's "The Bloody Chamber" is perhaps best understood as a conflict between the innocent narrator and the manifestly evil Marquis. This critical position is voiced, for example, by Robert McCruer when he notes that the story is "unusual in Carter's canon for the clarity with which it distinguishes the virtuous from the vile" (218). Indeed, Carter takes pains to emphasize both the purity of the virginal narrator and the depravity of the sadistic Marquis. In this gripping remake of the Bluebeard tale, Carter uses imagery, dialogue, and precise language to make the story's point. 1B. The central line of dramatic tension in Angela Carter's "The Bloody Chamber" is usually understood as a conflict between the innocent narrator and the manifestly evil Marquis. This critical position is voiced, for example, by Robert McCruer when he notes that the story is "unusual in Carter's canon for the clarity with which it distinguishes the virtuous from the vile" (218). This popular critical position is challenged, however, by a consideration of the narrator's mother. Having survived attacks from both ferocious tigers and illintentioned pirates, the mother is worldly enough to know evil when she sees it. Nonetheless, she allows her daughter to marry the Marquis. If he is able to fly below the mother's moral radar, the Marquis cannot be patently evil; so it seems that critics like McCruer must be oversimplifying Carter's conception of evil. Indeed, over the course of the story, neither the Marquis nor the narrator remains morally static. Instead, they both shuttle between states of evil and states of grace. By examining the patterns of these moral oscillations, we will develop a more coherent understanding of Carter's theory of evil. 2A. The Grinch Who Stole Christmas is a heartwarming fable with an antimaterialist message. When the story begins, the Grinch is nursing his own bitterness in his mountain retreat. The idea that the Whos are about to celebrate Christmas gnaws at the Grinch like a dog at a bone. To thwart Whoville's celebrations, the he concocts a plan to steal all of the presents, food, and trimmings that symbolize the holiday. In the end, though, the Grinch experiences a change of heart when he realizes that the burglarized Whos still intend to celebrate. Both humbled and ennobled by his epiphany, the Grinch returns to Whoville the town's presents and feast. 2B. The Grinch Who Stole Christmas is usually understood as a heartwarming fable with an anti-materialist message: the Grinch experiences a change of heart when he realizes that the burglarized Whos still intend to celebrate. In The University of Virginia LRS Framing Problems 255 the end, Whoville gets back its presents and feast. This ending suggests that we need to re-examine critical assumptions about The Grinch. Although not an unalloyed celebration of materialism, The Grinch Who Stole Christmas strikes a delicate balance between faith and materialism, with materialism much closer to the narrative's heart than is generally acknowledged. LRS The University of Virginia 8 8 256 Framing Problems Fairy-Tale Structure Let's say a fairy-tale begins like so: "Once upon a time, a fisherman lived in a peaceful village." I. Which of the following options might come next in the narrative? A. Nothing happened, and he lived a long, uneventful life. The end. B. One day, he drew up in his nets a talking fish. C. One day, an osprey bigger than the biggest house roosted in the cliffs above the village. II. And then? a. The end. b. The fish said, "Release me or serve me for dinner, as you please. But you should know that if you harm me, no Brussels sprout will ever grow in your village again." c. For weeks on end, the osprey's enormous shadow cast the village into darkness and frightened all the fish out of the bay. III. Next? a. Still the end. Move along, folks. b. The talking fish didn't know much about local agriculture, for the villagers had never grown Brussels sprouts. The fisherman and his family ate the magical fish, and nothing happened. The end. c. The fisherman resolved to end the osprey's shadowy siege before the village succumbed to cold and famine. So one morning, he stole down to his boat with three oars, a wooden spoon, and a spool of twine dipped in honey… The University of Virginia LRS Framing Problems 257 The Rhetoric of Introductions When you map the elements of rhetorical problems onto a document, you construct an Introduction with a number of rhetorical elements: 1. A statement of a Status Quo, or the current state of affairs that gave rise to the Destabilizing Moment. 2. A statement of the Destabilizing Moment, a Predicament for Tangible Problems or a Question for Conceptual ones. 3. A statement of the Consequences of the Condition, either the Costs of leaving it unresolved or the Benefits of resolving it. 4. A statement of Response in the Hot Spot at the end of the Introduction to the Problem, including either a resolution of the problem or a promise of a resolution to come. In business and professional situations, if you have stated the Consequences in terms of Costs, the Response should often include the Benefits of the solution — in other words, the answer to the question, “Why is the solution a solution?” There are two initial flourishes you can add to the statement of your problem: a Prelude (usually an epigram or narrative that sets the stage for your problem) and a statement of the Stable Context (uncontested and unchanging background to the problem). Preludes are rare in professional documents and even rarer in scientific and technical documents. But they do occur occasionally in academic texts in the humanities and in belletristic writing such as that you find in Atlantic or The New Yorker. A Prelude can be a quotation, an anecdote, or anything loosely related to the Stable Context or the Problem. PRELUDE BACKGROUND or STABLE CONTEXT PROBLEM • STATUS QUO • DESTABILIZING MO MENT • CONSEQUENCES RESPONSE LRS The University of Virginia 8 8 258 Framing Problems Predicaments Need Solutions Problem Atlanta’s streets, notoriously inadequate in normal times, will be hard pressed to accommodate increased traffic during the Olympics. It can also be anticipated that the tangled layout of streets will confuse visitors, as will the city’s unusual scheme of street names. The Olympics will not succeed and Atlanta’s image will be significantly tarnished if overcrowded and confusing streets keep visitors from the events they will come to see. So what should we do? 1 2 3 4 5 6 Build Downtown Connector. Increase MARTA’s rolling stock to maximize carrying capacity. Develop a system of computer kiosks that give driving directions. Tie kiosks to traffic monitoring system in order to direct traffic to least-used routes. Create system of remote parking lots with frequent shuttle service. Develop downtown attractions that encourage visitors to linger after events in order to spread post-event traffic load over time. 7 Offer pre-event entertainment (music, contests for fans, athletic exhibitions, etc.) that encourages visitors to arrive early in order to spread pre-event load. 8 Develop public relations campaign to reduce negative views of tangled streets. 9 Improve signage on all streets that will carry Olympic traffic. 10 Color-code Olympic routes. Questions Need Answers Problem O’Connor’s ambiguous treatment of race remains a difficult subject for her admirers, who are unwilling to cast her aside as another Southern racist. . . . Fitzgerald’s analysis, however, is only half true. Large social issues were not the subject of O’Connor’s writing, but her attitudes concerning race cannot be dismissed as the product of an imperfectly developed sensibility. They were well-developed and firmly based intellectually in her religious beliefs. So what should we think? For O’Connor, racism was not a social issue but the symptom of a larger spiritual and religious crisis. Her treatment of racism as a spiritual crisis was more sympathetic to racial equality than is apparent. The University of Virginia LRS Framing Problems 259 8 Once you have identified a problem that your readers have and that your document will address, the next thing your readers want to know is how you propose to deal with the problem. You have two choices: give them your solution or promise that one will come in due time. PEOPLE MOVERS, INCORPORATED Moving Atlanta to a Brighter Future Olympic Traffic Impact Study Executive Summary PROBLEM Predicament + Costs RESPONSE Background to Solu tion + Promise of Solu tion + Benefits LRS The city of Atlanta faces many challenges as it prepares to host the 1996 Olympic Games. From the point of view of city services, Atlanta is in a good position to house, feed, and amuse the many Olympic visitors. Its airports and highways are adequate to bring the visitors to the city conveniently and safely. But Atlanta may not be able to move its visitors around after they arrive. Atlanta’s streets, notoriously inadequate in normal times, will be hard pressed to accommodate increased traffic during the Olympics. It can also be anticipated that the tangled layout of streets will confuse visitors, as will the city’s unusual scheme of street names. The Olympics will not succeed and Atlanta’s image will be significantly tarnished if overcrowded and confusing streets keep visitors from the events they will come to see. People Movers has conducted an extensive survey of Atlanta traffic patterns in order to establish a base line for predicting 1996 levels for normal volume and usage patterns as well as volume and usage patterns for the ten days of the Olympic festival. Based on those data, People Movers has formulated a staged ten-point plan for limiting peak volume and improving usage patterns during the Olympic festival. Fully implemented, this plan will assure that Atlanta’s visitors and residents can use the streets with minimal difficulty. The University of Virginia 8 260 Framing Problems For conceptual problems, what readers want to know is the answer to your question. Once again, you can promise a later answer or give the gist of one right after you state the problem. 1.2. Angela Carter's "The Bloody Chamber" is usually understood in terms of a conflict between the innocent narrator and the manifestly evil Marquis. [STATUS QUO] The narrator's mother, who has seen enough evil to recognize it and act decisively, allows her daughter to marry the Marquis. [DESTABILIZING MOMENT] Those critics who read the Marquis as pure evil must be overlooking something significant about Carter's theory of evil. [COST] Over the course of the story, both the Marquis and the narrator move between states of evil and states of grace. This oscillation in Carter's story suggests that evil and grace are both temporary states. [VERSION A RESPONSE: RESOLUTION] OR… Over the course of the story, both the Marquis and the narrator move between states of evil and states of grace. By examining the patterns of these moral oscillations, we will develop a more coherent understanding of Carter's theory of evil. [VERSION B RESPONSE: PROMISE OF RESOLUTION] 2.2. The Grinch Who Stole Christmas is usually understood as a heartwarming fable with an anti-materialist message: the Grinch experiences a change of heart when he realizes that the burglarized Whos still intend to celebrate. [STATUS QUO] In the end, Whoville gets back its presents and feast. [DESTABILIZING MOMENT] The ending suggests that we need to re-examine critical assumptions about The Grinch's clear-cut anti-materialism. [COST] Although not an unalloyed celebration of materialism, The Grinch Who Stole Christmas strikes a delicate balance between faith and materialism, with materialism much closer to the narrative's heart than is generally acknowledged. [VERSION A RESPONSE: RESOLUTION] OR. . . This essay will reconsider the importance of materialism in this Seuss classic. [VERSION B RESPONSE: PROMISE OF RESOLUTION] The University of Virginia LRS Framing Problems 261 3. While a great deal of attention has been paid to the role of architecture in the fiction of Henry James, the story in which an architectural space plays the pivotal role in the plot, “The Jolly Corner,” has, in this respect, been largely overlooked. In it, James develops and elaborates upon his theme of the dwelling space as a conduit to self-knowledge. In the protagonist’s journey toward self-understanding, the house becomes the externalized symbol for the forces which shape the components of character, as well as the outward manifestation of the process of exploration of these internal realities. The house thus engenders a fluidity of meaning which James expresses through a diversity of images--of a crystal bowl, a jungle, a sea, and a tomb. These shifting descriptors reflect the house’s multivalent functions in the protagonist’s journey of self-discovery, as it serves alternately as safe-haven and conjuring force for the manifestation of the internal self, as the scene of reckoning with the unresolved past, as the mechanism for coming terms with the present, and as the catalyst for the exploration of the power of the imagination as a tool for self-awareness. 4. A group of health professionals were evaluating potential donors for a kidney transplant recently when they received a surprise. Through routine genetic testing, the group inadvertently learned that one of the adult children was not the child of the man with kidney failure. The transplant team struggled with the question of what to do with this information. Should the family be told? To whom did the knowledge belong? Was it ethical to use the child's kidney without telling him? Keeping family secrets used to be a routine part of medicine. But over the past few decades, as patient autonomy and informed consent have come to dominate clinical practice, disclosure has become more commonplace. Every now and then, however, physicians confront complicated family secrets. What they should do about them is far from clear. LRS The University of Virginia 8 8 262 Framing Problems 5. It has long been recognized that The Tale of Sir Gareth of Orkney derives from a tradition of romance tales known as the ‘Fair Unknown’ (Nolan 157). The general outline of such a tale is that of an attractive young man, the ‘fair unknown’, seemingly of the lower class, who is either unaware or conceals the fact that he is noble birth. The ‘fair unknown’ is given a nickname intended to mock him, and operating under this nickname he demonstrates his knightly prowess and courtesy and either discovers or justifies his right to be known as a member of the nobility (Mahoney 166). The general effect of such a tale, as in the case of Gareth, is to demonstrate that knightly prowess and noble birth go hand in hand, that noble birth explains why the ‘fair unknown’ is able to perform his great deeds, and the great deeds reinforce the ‘fair unknown’s’ right to be esteemed as noble. Despite the fact that we are unsure of the immediate source Malory drew from in writing the Tale of Gareth, if indeed he had a source at all (Mahony 167), it is easy to see that such a tale has a very natural place within the Morte Darthur. Viewed as an individual romance, Gareth is able to rely on the structure of the ‘Fair Unknown’ story to fully demonstrate the prowess of an individual knight operating according to the guidelines of courtesy and chivalry, thus showing the functionality of Arthurian society and values, and celebrating Camelot at the peak of its glory. The tale also lends itself to the effect of tragic unity within the Morte Darthur as a whole with admirable grace, taking almost nothing away from its own internal coherence: Gareth portrays virtuous love operating within the confines of marriage in such a way as to stand in obvious contrast to the love of Lancelot and Guinevere (Salla 11); it also provides a depth of character to Sir Gareth and, quite deliberately it would seem, a deep relationship between him and Lancelot, both of which will be crucial for the tragic effect of Gareth’s death at the end of the work (McCarthy, Reading 28). Less obvious in the Tale of Gareth, however, and perhaps because the ‘Fair Unknown’ pattern works so well in establishing Sir Gareth as both a model romance hero and as a significant player in a unified tragedy, is the fact that the tale has more than one ‘fair unknown’ and has an entire host of other ‘unknowns’ who, while not necessarily ‘fair,’ follow the pattern of being properly identified as the story works itself out. The ladies Lynet and Lyonesse, as well as Perarde, Pertholepe, Perymones, and Ironside are all characters who enter the tale without names and who are associated with their proper names well after we have had a chance to make conclusions as to their character, and to ask questions about the significance of their actions and roles in the text. Character, identity, and the separation and reconciliation of the two form a theme that extends beyond the protagonist of the Tale of Gareth. And, as I will argue, the irreconciled state of character and identity has a much more complex role in the tale than is easily recognized if we move too quickly forward to resolution, to the proper naming of characters, as both our intuitive feel for the narrative structure of this romance tale and our desire to relate the tale to the Morte Darthur as a whole would have us do. In this essay I shall examine the temporal gap between characterization and proper, named identity, and shall argue that the comedic element that operates in this gap—embodied most clearly in Lynet’s scorn and mocking of Beaumains—acts as a disruptive force, posing ideological questions that are at odds with the tales’ generic stability and its idyllic Arthurian values. This disruptive, comedic force must be contained before the tale can assert itself as a satisfactory romance and contribute to a sense of a cohesive Morte Darthur. The University of Virginia LRS Framing Problems 263 6. Crusoe’s imaginative reflections concerning how and why events occur to him on the island contrast with his quite directed and rational solutions for his survival. Crusoe thrives on the island because he understands the temperament of his natural environment, and responds accordingly. In this sense, Crusoe proves able to “read” his world effectively. However, Crusoe’s “worldly” knowledge of the island proves less proficient. To define simply, worldly knowledge is a common sense understanding of human social behavior in, and reaction to, the world. Crusoe prefers to use God as his default explanation for why things happen to him on the island, and fails to translate any worldly knowledge he might have gained in both England and Brazil into this isolated habitat. As a result, when problematic situations occur for which both the cause and the circumstances seem elusive, Crusoe deduces both an unrealistic cause and circumstances from the effect. Crusoe’s isolation from human society seems to encourage this illogical approach to problem-solving, because the island provides a space where he has no social restrictions on how or what to believe, and therefore only relies on himself as the central source and interlocutor of knowledge. Novel readers parallel Crusoe, in that they, too, must interpret a world [of the text] in isolation. However, novel readers differ from Crusoe in the sense that they use their worldly knowledge to interpret the world of the text and its inhabitants. J. Paul Hunter posits that novels aim to offer an “interpretive bridge” (Hunter 135) from the individual to its society, but the transition of one’s knowledge from the real world to the text is deceptively simple. Novel readers must take care to balance actively their worldly common sense with the imagination that emerges in an isolated, somewhat unrestricted engagement with a [textual] world. J. Paul Hunter posits that within this textual world, “the novel needs, depends upon, and devours detail” (Hunter 309). To wit, the details, or experiential evidence that Crusoe imparts, exist as much for the reader to interpret the text, as for the reader to find some similarities to the real world. Through such detail, “novels characteristically address certain broad human questions…and develop human paradigms that…can readily become referential and didactic for readers” (Hunter 93). By situating the main action of Robinson Crusoe in a place where readers will have few points of reference, the text further challenges a reader’s understanding by forcing them into a mental space of either knowing too much or too little. While Crusoe provides quite a bit of detail about his everyday tasks on the island, some of the evidence he presents proves problematic; in it, one finds inconsistencies, revisions and blanks. I argue that Defoe expects readers to use their conjectural reasoning [which draws upon worldly knowledge, but divorces itself completely from imagination] to read the text to construct the missing, revised, or incomplete circumstances toward something approximating reality. The way in which Crusoe misinterprets events stands as the wrong model for how to work backward from effect to cause. By setting himself up as the bad example for how to “read” the world, Crusoe instructs readers on what not to do when faced with an incomplete reality. Through his own failures in interpretation, Crusoe’s mistakes caution the reader against reverting to fallacies, rationalizations and imaginative conclusions that he uses to deduce causes from their effects. In this way, Defoe challenges the novel reader to conflate how they interpret the real world, and the world of the text, through the vehicle of conjectural analysis. Counter to its surface representations, the underlying motives of the text train readers in how to think worldly, and with an awareness of others, instead of thinking oneself into an isolated, imaginative corner, much like Crusoe. LRS The University of Virginia 8 8 264 7. Framing Problems I tried so hard, my dear, to show that you're my every dream Yet you're afraid each thing I do is just some evil scheme A memory from your lonesome past keeps us so far apart Why can't I free your doubtful mind and melt your cold, cold heart? Another love before my time made your heart sad and blue And so my heart is paying now for things I didn't do In anger unkind words are said that make the teardrops start Why can't I free your doubtful mind and melt your cold, cold heart? 8. Well, I left Kentucky back in '49 An' went to Detroit workin' on assembly line The first year they had me puttin' wheels on Cadillacs Every day I'd watch them beauties roll by And sometimes I'd hang my head and cry 'Cause I always wanted me one that was long and black. One day I devised myself a plan That should be the envy of most any man I'd sneak it out of there in a lunchbox in my hand Now gettin' caught meant gettin' fired But I figured I'd have it all by the time I retired I'd have me a car worth at least a hundred grand. The University of Virginia LRS Framing Problems 265 Some Student Problem Statement Intros: Typical Sticking Points A. The text below was generated in response to an assignment asking students to write an introduction with a Problem Statement structure. The Natural: Gender and Parenting Aptitude In The Way We Never Were, Stephanie Coontz addresses the question of whether mothers or fathers are better at parenting. She finds that Americans believe that women are naturally better parents. However, a recent survey conducted at UVa casts doubt on Coontz’s conclusions; the college students surveyed did not respond as Coontz predicted they would. In light of the new research, we need to revise our Coontzian assumption by accounting for differences in Baby Boomer and Generation Y attitudes toward gender and parenting. B. The text below was generated in response to an assignment asking students to write several Problem Statement introductions, labeling the parts of the PS. The student makes two common mistakes—one in identifying the parts of the problem statement, the other in the nature of her Response. The Power of Music Stable Context: It has been said that music is the universal language. It is the medium most used to convey messages of love, hope, issues of awareness, and sometimes, violent matters. Music is meant to be listened to and at sometimes is soul stirring. There is no doubt that music can be instrumental in how people react to certain situations and how they carry out their lives. Destabilizing Condition: However, artists and their lyrics have been targets for blame. There have been a lot of stories where people have performed certain acts or crimes that were suggested in certain song lyrics. Some people have actually blamed certain genres (including rap music) for being the catalyst of illicit behavior. Cost: A lot of people have misunderstood the power of music. It was not meant to be the cushion for people to fall back on when they found themselves in trouble. Music is not the main reason people do things that are not acceptable. People do know right from wrong. Just because it was said in the lyrics of the song it does not condone certain acts. Resolution: People must understand that music is a powerful tool and it must be used with discretion at times. The best way to handle music is to use good judgement. If the music starts to affect one’s LRS The University of Virginia 8 8 266 Framing Problems reality they should try to take the message and see if there is anything that can be done that won’t cause harm to anyone. What advice would you give this writer? 9. “I’d Rather Feel Bad than Not Feel Anything at All": Rock and Roll, Pleasure and Power. (Lawrence Grossberg, the beginning of a 25-page essay.) I want to begin with a paradox: Although we are inundated with words about rock and roll, we understand very little about its place in the lives of its fans and its relation to the structures of power in our society. Of course, this is only one instance of a more general lacuna in contemporary critical discourses: the mass media and popular culture. Armand Mattelart has identified some of these pervasive gaps, but he too notes the appalling state of popular music analysis: • A lack of relations between semiological research and the genuine latent demand for discourse analysis on the part of journalists looking for a redefinition of their practices: a gap which contrasts with the fluid exchange between semiology and the advertising industry. • A lack of any detailed understanding of the modes of re-appropriating media discourse on the part of the various social categories that constitute the "grand public." • A lack of any analysis of the strategies of evasion and deviation directed by multiple social agents against the apparatuses of power. • A lack of any study in the articulation, in a dialectical model of analysis, of the so-called experiments in social intervention (cinema, video, radio) and the fnnctioning of the central apparatuses... • [A] lack of any dialectical analysis of exchange, or absence of exchange between university research on cultural production and the field of criticism... In many apparently unrelated fields, it is the references and accomplishments of academic research which, one way or another, fix the limits of tolerance for any discourse. Vulgar discourse, or at least one version of it, is no longer acceptable in the analysis of film, while it is still looked on as the dominant mode of analyzing popular music. The notable absence of research in this field (there are only one or two serious French studies of the musical culture industry and even they are inspired by an anthropological vision of the phenomenon of popular music) means that credence is given there to the most idealizing and mystificatory discourses to be found in the whole range of media reporting. (1988, 598; emphasis added) One of the reasons that so much contemporary writing on mass culture is inadequate to the task may be that it fails to consider what Stuart Hall has called "the sensibility of mass culture," the ways in which The University of Virginia LRS Framing Problems 267 various audiences select, appropriate, and make use of a limited set of the available media messages. This seems, almost inevitably, to lead us into questions of taste and pleasure. As Michele Mattelart has argued, What is disturbing is the exhilaration that these tales [soap operas] continue to give spectators who are critically aware of how alienating they are and who have located the mechanisms through which their nefarious work is carried on. We simply cannot ignore the question of taste, of the pleasure . . . produced by these fictional products of the cultural industry. There is a problem here, and one hitherto scarcely tackled. (1982, 141) There is a problem here, but we should not be too quick to define it. Both "taste" and "pleasure" draw us, perhaps unwillingly, into individualizing and psychologizing discourses. As Bourdieu (1980) has demonstrated, there is a political economy of taste that problematizes its status as a surplus of determination. And, on the other hand, despite current efforts to define a "politics of pleasure," the concept is both too vague (often substituting for desire or affect) and too narrow (often serving as the opposite or absence of pain). "Pleasure" draws us back into a phenomenology of emotions, but often discounts the complex role of ideology in such processes. The first issue is, then, to locate and define the problem. One site that opens into these questions is the category of the "fan" and the unique relationship that it implies. It is this relationship that I wish to explore in the present essay, within the realm of youth culture and rock and roll. What distinguishes the fan from the consumer? After all, both may enjoy the music, and both may use it as a significant part of "leisure" activities. What is it about this relationship that makes rock and roll so important both to individual fans and within the larger culture of contemporary youth? What is it about this relationship that enables rock and roll fans to invest themselves within it, using it at times not only as leisure but as a form of struggle and resistance? Of course, rock and roll does not always or necessarily function as resistance, no more than it necessarily and always functions as a form of hegemonic incorporation. The question is precisely how to identify the terms of the fans' relationship to the music that enables rock and roll to function in different ways, for different audiences, at different times. This bond-the dialectical product of an active audience and productive (con-)texts-may shed some light on the range of functions and effects, both positive and negative, that rock and roll produces. And it may help us understand the broader question of the "sensibility of mass culture." LRS The University of Virginia 8 8 268 Framing Problems 10. Neil Nehring, “Romanticism, Modernism, and Postmodernism on Mass Culture and Ressentiment.” Anger is an Energy. I began to notice academic accounts of postmodernism — Marxist critiques of postmodern culture, in fact—creeping into mainstream music criticism in 1991 and in the New York Times of all places. The appearance of nominally Marxist theories in that venue, first of all, partially belies the claim of writers like Russell Jacoby, in The Last Intellectuals (1987), that leftist academics preoccupied with dense theory have no influence on the culture at large. I say "partially" because he had in mind a positive influence; in the case of postmodern theory, the influence has been pernicious, if unintentionally so. But even if the academic Left was involuntarily exploited, that the Times would find supposedly radical ideas useful in trashing dissent ought to alert us immediately to the liabilities and irresponsibility of those ideas. They represent a classic instance of post-modern theory that "masquerades as critique," as George Lipsitz puts it, but is so one-dimensional that it ultimately serves as a form of collaboration with the oppressors." In its pessimism about the power of multinational corporations to absorb or coopt any expression of dissent, much of postmodern theory only reinforces a sense of hopelessness, a conviction of the inevitability of the status quo. Thus "postmodernism ultimately manages to install and reinforce as much as subvert the conventions . . . it appears to challenge," says Linda Hutcheon, and its apparent criticism belies "its own complicity with power and domination." The unexamined nature of postmodern views, which will be quite clear, indicates that the ways we might transform society are "not to be found in the study of power" as an abstract theoretical matter, as Greil Marcus argues. What we need instead is "a long, clear look at the seemingly trivial gestures and accounts of ordinary experience" like those found in popular music and its audiences.2 What has particularly concerned me, therefore, since the events of 1991 that I recount in Chapter 4—the establishment reaction to Nirvana's breakthrough and to the appearance of the Riot Grrrls—is writing on alternative music by younger journalists and scholars that features favorable references to postmodernism. In trying to enhance both the timeliness (the hipness, that is) and the intellectual prestige of their work, those younger critics have been citing postmodern theorists who, in point of fact, doubt that any real cultural alternatives even exist, whether within or without corporate-produced culture. For the problem with invoking postmodern ideas while celebrating alternative music to be clear, one first needs to know what the academics who are citedalways superficially-actually have to say. Perhaps the most influential of those academic analysts of postmodernism is Fredric Jameson, the elder statesman The University of Virginia LRS Framing Problems 269 of Marxist scholars in the United States, who by 1994 had become the subject of academic panels on his "legacy”. . . LRS The University of Virginia 8 8 270 Framing Problems 11. Simon Frith, “Making Music.” Sound Effects. The British rock musician Manfred Mann once commented that “the more people buy a record, the more successful it is—not only commercially but artistically.” The ideological power of popular music comes from its popularity. Music becomes a mass culture by entering a mass consciousness, by being heard simultaneously on people’s radios and record players, on bar and café jukeboxes, at discos and dances. Mass music is recorded music, and —whatever their particular artistic claims, their authenticity and their interest as music—records which don’t sell, which don’t become popular, don’t enter mass consciousness. Because rock is a mass medium, attempts to claim its products…as folk music or works of art…miss the point: a record’s ideological influence is determined by what happens to it in the marketplace. 12. Simon Frith, “Youth.” Sound Effects. Rock is the music of youth, and the question I want to answer in this chapter is straightforward: What’s so special about the young? In sociological terms, there are two approaches to this problem and two descriptive categories: teenagers and youth (or Elvis Presley and the Beatles). These different terms partly reflect different historical moments, partly different concerns, and they often overlap. Teenager is a 1950s concept; youth and youth culture come from the 1960s. Teenager refers mostly to the working-class young; youth suggests the insignificance of class distinctions at this age, but it is usually, implicitly, applied to the middle-class young. Both concepts must be examined in detail. The University of Virginia LRS Framing Problems 13. My soul was a burden, bruised and bleeding. It was tired of the man who carried it, but I found no place to set it down to rest. Neither the charm of the countryside nor the sweet scents of a garden could soothe it. It found no peace in song or laughter, none in the company of friends at table or in the pleasures of love, none even in books or poetry. . . . Where could my heart find refuge from itself? where could I go, yet leave myself behind? -St. Augustine T o suffer and long for relief is a central central experience of humanity. But the But the absence of pain or discomfort discomfort or what Pablo Neruda called "the infinite ache" is never enough. Relief is bound up with satisfaction, pleasure, happiness—the pursuit of which is declared a right in the manifesto of our republic. I sit here with two agents of that pursuit: on my right, a bottle from Duane Reade pharmacy; on my left, a bag of plant matter, bought last night for about the same sum in an East Village bar from a group of men who would have sold me different kinds of contraband if they hadn't sniffed cop in my curiosity and eagerness. This being Rudy Giuliani's New York, I had feared they were undercover. But my worst-case scenario was a night or two in jail and theirs a fifteen-year minimum. As I exited the bar, I saw an empty police van idling, waiting to be filled with people like me but, mostly, people like them, who are there only because I am. Fear and suspicion, secrecy and shame, the yearning for pleasure, and the wish to avoid men in blue uniforms. This is (in rough, incomplete terms) an emotional report from the front. The drug wars—which, having spanned more than eight decades, require the plural—are palpable in New York City. The mayor blends propaganda, brute force, and guerrilla tactics, dispatching undercover cops to call "smoke, smoke" and "bud, bud"—and to arrest those who answer. In Washington Square Park, he erected ten video cameras that sweep the environs twenty-four hours a day. Surveillance is a larger theme of these wars, as is the notion that cherished freedoms are incidental. But it is telling that such an extreme manifestation of these ideas appears in a public park, one of the very few common spaces in this city not controlled by, and an altar to, corporate commerce. Several times a month, I walk through that park to the pharmacy, where a doctor's slip is my passport to another world. Here, altering the LRS 271 mind and body with powders and plants is not only legal but even patriotic. Among the souls wandering these aisles, I feel I have kin. But I am equally at home, and equally ill at ease, among the outlaws. I cross back and forth with wide eyes. What I see is this: From 1970 to 1998, the inflation-adjusted revenue of major pharmaceutical companies more than quadrupled to $81 billion, 24 percent of that from drugs affecting the central nervous system and sense organs. Sales of herbal medicines now exceed $4 billion a year. Meanwhile, the war on Other drugs escalated dramatically. Since 1970 the federal antidrug budget has risen 3,700 percent and now exceeds $17 billion. More than one and a half million people are arrested on drug charges each year, and 400,000 are now in prison. These numbers are just a window onto an obvious truth: We take more drugs and reward those who supply them. We punish more people for taking drugs and especially punish those who supply them. On the surface, there is no conflict. One kind of drugs is medicine, righting wrongs, restoring the ill to a proper, natural state. These drugs have the sheen of corporate logos and men in white coats. They are kept in the room where we wash grime from our skin and do the same with our souls. Our conception of illegal drugs is a warped reflection of this picture. Offered up from the dirty underworld, they are hedonistic, not curative. They induce artificial pleasure, not health. They harm rather than help, enslave rather than liberate. There is some truth in each of these extreme pictures. But with my dual citizenship, consciousness split and altered many times over, I come to say this: The drug wars and the drug boom are interrelated, of the same body. The hostility and veneration, the The University of Virginia 8 8 272 Framing Problems punishment and profits, these come from the same beliefs and the same mistakes . . . The University of Virginia LRS Framing Problems 14 273 From Donald Morton, “Birth of the Cyberqueer,” PMLA 110.3 (May ‘95): 369. In today’s dominant “post-al academy, the widely celebrated “advance” in the understanding of culture and society brought about ludic (post)modernism has been enabled by a series of displacements: of the signified by the signifier, of use value by exchange value, of the mode of production by the mode of signification, of conceptuality by textuality, of the meaningful by the meaningless, of determination by indeterminacy, of causality by undecidability, of knowing by feeling, of commonality by difference, of political economy by libidinal economy, of need by desire, and so on. In the domain of sexuality, the new space of queer theory is a postgay, postlesbian space. Ludic (post)modernism, which promotes the localizing of cultural phenomena, discourages any effort to render these developments systematically coherent and intelligible. Hence the re-appearance of queer today is given local “explanation”--for example, as an oppressed minority’s positive reunderstanding of a once negative word, as the adoption of an umbrella to encompass the concerns of both female and male homosexuals and bisexuals, or as the embracing of the last fashion over an older, square style by the hip youth generation. I argue here that the explanations relying on trends, styles, and the sexual subject’s “voluntary” intentions trivialize the issue of queerness for the purpose of occluding the ideological significance of the return of the queer. In other words, queer studies — as a superseder of the older and presumably outmoded Enlightenment-inspired gay and lesbian studies--participates in the contemporary shift brought about by ludic (post)modernism toward a theoretically updated form of idealism and away from historical materialism. This idealism comes to light when the return of the queer is historicized as part of a systematic development connected to the appearance of late capitalism and such notions as virtual realities, cyberpunk, cybersex, and teletheory. The return of the queer today is actually the (techno)birth of the cyberqueer. LRS The University of Virginia 8 8 274 Framing Problems 15. From Sylanie Walington, et al, “Gravitational Lens Inversion Using the Maximum Entropy Method,” The Astrophysical Journal 426 (May 1 1994): 60. The phenomenon of gravitational lensing can provide unique information about the structure and composition of the universe [cites]. Lensing can (1) reveal the detailed structure of individual lensing galaxies and galaxy clusters, (2) superresolve background sources through lens magnification, and (3) possibly determine the Hubble constant. . . .[S]ince the discovery of blue luminous arcs [cites] and radio Einstein rings [cite], the lensing of extended sources has developed into a very active subject. The defining feature of the arc and ring sources is that we see the highly distorted image of an extended background source. The constraint that permits inversion of multiply-imaged objects is the knowledge that a single source produces the image. This allows solutions for both the unknown source intensity distribution and the lens model in the multiply imaged region. Compact sources such as quasars sample the lens potential at only a few points, thus giving only a few constraints. Extended sources, on the other hand, cover a significant portion of the multiply imaged region, leading to many more constraints. This makes gravitationally lensed rings and arcs particularly powerful tools for exploiting the full potential of lensing. A good inversion algorithm disentangles the source and lens in an observed arc or ring source using an objective test of goodness of fit for the model, and making no a priori assumptions about the structure of the source. There are two algorithms in the literature that meet these criteria. The “Ring Cycle” algorithm, developed by Kochanek et al. (1989), assumes that the lensed image is a true surface brightness map. . . . The chief weakness of this technique is that even higher-resolution radio maps are not really surface brightness maps. This led to the development of the Lens-CLEAN algorithm to include the effects of finite resolution when inverting the lens, thus avoiding the assumptions of the “Ring Cycle.” The algorithm we describe in this paper is analogous to LENS-CLEAN but uses the maximum entropy method to allow for the effects of the beam. . . . The maximum entropy method (MEM) is one of several standard methods used by astronomers to reconstruct a source from noisy and incomplete data. The algorithm seeks an image that fits the observed data to within the limits allowed by the noise but at the same time also maximizes a given measure of “entropy.” The success of MEM in regular image processing and its complementary properties compared with CLEAN. . . motivated us to apply MEM techniques to the inversion of gravitational lenses. In this paper we study a onedimensional implementation of an MEM lens inversion algorithm. In §2 . . . . One of the surprising results of this study is that we have identified certain generic “glitches” which appear in source reconstructions under certain conditions. The University of Virginia LRS Framing Problems 275 The Rhetoric of Introductions When you map the elements of rhetorical problems onto a document, you construct an Introduction with at least four, and perhaps five, rhetorical elements: 1. An optional Prelude and/or a statement of a Stable Context, indicating the background or state of affairs that gave rise to the Destabilizing Condition. Although these elements are optional, they offer easy and useful ways to prepare readers not only for your problem but for the discussion of its resolution. Note that Preludes are rare in professional documents and even rarer in scientific and technical documents. But they do occur occasionally in academic texts in the humanities and in belletristic writing such as that you find in Atlantic or The New Yorker. A Prelude can be a quotation, an anecdote, or anything loosely related to the Stable Context or the Problem. 2. A statement of the Status Quo, the prevailing theory (for conceptual problems) or protocol (for tangible problems). This Status Quo will be revised in some way by your Response claim. 3. A statement of the Destabilizing Moment, suggesting a Predicament for Tangible Problems or a Question for Conceptual ones. 4. A statement of the Consequences of the Condition, either the Costs of leaving it unresolved or the Benefits of resolving it. 5. A Response in the Hot Spot at the end of the Introduction, including either a resolution of the problem or a promise of a resolution to come. In business and professional situations, if you have stated the Consequences in terms of Costs, the Response should often include the Benefits of the solution — in other words, the answer to the question, “Why is the solution a solution?” PRELUDE STAB LE C ONTEXT PROBLEM • STATUS QUO • DESTABILIZI NG MOMENT • CONSEQUENCES RESPONSE LRS The University of Virginia 8 8 276 Framing Problems Part I: The Context of the Problem (optional slot) The Stable Condition that the Destabilizing Condition Disrupts One way to introduce your Rhetorical Problem is to recount the situation which gave rise to it. In business and professional documents, you will often find it useful to establish a situational Context so that your document will be understandable to those who do not know or have forgotten what occasioned you to write it in the first place. In academic documents, the Stable Context helps readers to understand what line of research or thinking led you to discover your problem. It is often an important tool for writers (especially students) to earn credibility by demonstrating knowledge of the subject matter and of previous research and to let readers know what “school” or approach has influenced your understanding of the problem. The Context of the Problem can take many forms: a request from the reader to deal with a particular problem, a recent event that makes the problem pertinent, a history of the problem, a literature review, common knowledge challenged by the problem, a positive Condition challenged by the problem, a previous document, etc. Example: Context as reader request In your letter of 7 July, 1995 you asked that we review Carson’s current pension plan in light of the recent Total Quality Management (TQM) reorganization and creation of new job titles and categories. In particular, you were concerned that by giving many more employees job titles usually assigned to management, Carson might incur greater reporting requirements. CONTEXT In determining the reporting requirements of a plan such as Carson’s, current law looks not to job titles but to levels of compensation. Since the TQM reorganization will potentially change compensation levels for some employees, PREDICAMENT we have reviewed and recalculated. . . . Example: Context as recent event On March 22 and 23, Alumni Affairs paid William Carlos and Gloria Silverstein $6000 to give telemarketing productivity seminars to volunteers for the upcoming campaign. CONTEXT These seminars were quite poorly attended: out of 110 telephone volunteers, only 19 attended the presentation. PREDICAMENT This presentation could have benefited even our most experienced volunteers, and many of those who were absent were new volunteers who could have learned the most. Because of this high rate of absenteeism, we received very little in return for our $6000. COST The University of Virginia LRS Framing Problems 277 Example: Context as positive Condition challenged by the problem The city of Atlanta faces many challenges as it prepares to host the 1996 Olympic Games. From the point of view of city services, Atlanta is in a good position to house, feed, and amuse the many Olympic visitors. Its airports and highways are adequate to bring the visitors to the city conveniently and safely. CONTEXT But Atlanta may not be able to move its visitors around after they arrive. PREDICAMENT Example: Context as prior research For decades, educational researchers have focused on issues of problem solving. They have used studies of problem solving to understand the difference between experts and novice learners, to determine the nature of textbook presentations and exercises, even to design curricula. CONTEXT But the real question for the new century is not how do we improve our citizens ability to solve problems, but how do we make ourselves better at finding and explaining the problems we need to solve. QUESTION Parts II & III: The Problem Statement A Destabilizing Moment and Its Consequences An effective problem statement must usually include both a statement of the Destabilizing Moment and a statement of the Consequences that make it a problem for readers. If the problem is a tangible one, then the Destabilizing Moment will suggest some Predicament — a situation that calls for some kind of action in response. If the problem is a conceptual one, then the Destabilizing Moment will point toward some Question — a matter that readers need to know or understand better. If your readers are familiar with the type of problem you address, you can state the elements in any order – that is, many times it will not matter which comes first: a. Currently System 8 users have difficulty finding specific information with the documentation the company now provides. COST This documentation is highly complex. It includes a large number of technical manuals and a Documentation Map dividing the information in the manuals into nine different function groups: [list of function groups]. PREDICAMENT While the Documentation Map has made it somewhat easier for users to find what they need in the System 8 manuals, Kevin Honor of the Goochland office’s Technical Support Center expressed the company’s desire that a set of icons be developed for use with the Documentation Map. CONTEXT AS REQUEST FOR DOCUMENT Therefore we have. . . . LRS The University of Virginia 8 8 278 Framing Problems b. On February 12, Kevin Honor of the Goochland office’s Technical Support Center requested that CyberStudents develop a set of icons for use with the documentation for System 8. CONTEXT AS REQUEST FOR DOCUMENT Currently that documentation is highly complex. It includes a large number of technical manuals and a Documentation Map dividing the manuals into nine different function groups: [list of function groups]. PREDICAMENT Even with the Documentation Map, this extensive documentation system makes finding specific information very difficult and time-consuming for System 8 users. COST Sometimes, however, you will find that your problem statement will be more effective if you explain the Condition first and only then explain its Consequences. You will find it particularly useful to state the Condition first when you believe your readers will be reluctant to accept the significance of the Consequences. If you open with Consequences your reader may not accept, you stand little chance of having the rest of your document read with any care. On the other hand, if you open with a statement of a Condition that you then go on to explain in more detail, by the time you get to your statement of the Consequences it will appear to be backed by facts and evidence – in other words, the Consequences will seem a logical conclusion of the condition. Part IV: Response A Solution or Promise of One To Come (with Optional Reader-Benefits) It is not enough that your introduction simply state a Problem: readers will also expect you to respond to that Problem in some way. You can do that in either of two ways: 1. In the key spot at the end of the introduction (called the “Hot Spot”), make your main point, your best effort at a Solution to the Problem. If the Solution is complex, you can present at the end of the introduction a Gist of the Solution that you will explain more fully later: At present, excessive flows from rainfall and groundwater are entering the City of Hopewell and/or Churchville Sanitary District sewer systems, exceeding the transport capacity in some reaches of these systems PREDICAMENT and resulting in flooding and other drainage problems. COST We propose to: evaluate this excessive inflow in the system; correlate the occurrence to rainfall events of a specified intensity; identify probable sources of. . . . GIST OF SOLUTION The University of Virginia LRS Framing Problems 279 2. OR, in the Hot Spot, promise explicitly or implicitly that a Response is coming at the end of the document. This promise is what we will call a Launching Point. If you do not make your main point at the end of the Introduction, you must set the reader up for the rest of the text with a statement that looks forward to the main point at the end. The Launching Point can anticipate the resolution of the Problem in several ways, including a. A direct statement of the question implied by the Problem: . . . As more personal consumers enter the market, price comparison-shopping and service demands will rise. PREDICAMENT And, as a result, so could industry churn – already a problem at double-digit annual levels. COST What can wireless carriers do? LAUNCHING POINT b. Metadiscourse stating your general goal: The purpose of this report is to analyze the effectiveness of the current training program and to make recommendations for improving it. LAUNCHING POINT c. Metadiscourse outlining the plan of the text: In order to show why Reynold’s number cannot be relied on in these cases, this study will reports tests conducted at high pressure, high revolutions, and high heat conditions. LAUNCHING POINT d. A Point that anticipates elements of the global Point: This paper will explore the tangled web of O’Connor’s treatment of racism, repeatedly asking whether her spiritual rather than social approach to the issue might not be superior to that of the liberalism of her time. LAUNCHING POINT Often, your Launching Point will anticipate your main point/solution in more than one way. (A note about introductions: In general, you should not save your main point for last unless you have a very good reason for doing so — especially not in business or professional contexts. Be aware that in almost all long professional documents, the main point/solution is presented several times: in the executive summary, in gist form in the introduction, and in a Results, Conclusions, or Recommendations section. Although this may seem to be impolitely repetitive, in fact readers usually do not think so: the executive summary or abstract is often treated as “front matter” or as a separate document, since it may be the only part of the report that some readers see.) LRS The University of Virginia 8 8 280 Framing Problems Reader-Benefits: Why is the Solution a Solution? In professional and business documents, if you have stated the Consequences in terms of Costs rather than Benefits, the Response (whether it is the Main Point or only a Launching Point) will often be followed by the Benefits of the solution. An example: Florida ranks first in the country with the highest transmission rate for HIV among heterosexuals, second in the number of pediatric cases and third in the number of total AIDS cases.PREDICAMENT (costs are obvious) Until a cure for HIVAIDS is found, the most effective way of preventing the spread of the virus is through education of our youth. Recognizing the Bryant Foundation’s commitment to the HIV-AIDS battle, we request that you consider a gift of $79,200 to fund two years of two peer-education programs entitled INFO-AWARE and AWARE THEATER at the HIV-AIDS Institute at Eastern Florida University in Seitonville, Florida.SOLUTION Designed to reach thousands of middle school, high school, and college students throughout eastern Florida, the programs should have an enormous prevention.BENEFIT The University of Virginia impact on the Florida battle for HIV-AIDS LRS Framing Problems 281 Fixed and Movable Elements of Introductions Body Introduction fixed positions movable problem elements Stasis Stable Context Conclusion Disruption Resolution Problem Response Predicament or + Question Cost or Benefit Solution, or Gist of Solution, or Pomise of Solution Compare This to the Structure of a Fairy Tale Once upon a time, Little Red Riding Hood was happily skipping through the forest on her way to Gramma’s house to bring her a delicious supper.STABLE CONTEXT Atlanta is in a good position to house, feed, and amuse Olympic visitors. Its airports and highways are adequate to bring them to the city conveniently and safely. STABLE CONTEXT When suddenly, the big bad Wolf jumped out from behind a tree, PREDICAMENT But Atlanta may not be able to move its visitors around after they arrive. Its streets are tangled, confusingly named, and not up to increased traffic.PREDICAMENT frightening her half to death. “What a nice meal she will make,” he thought to himself. COST The Olympics will fail and Atlanta’s image will be significantly tarnished if overcrowded and confusing streets keep visitors from the events they will come to see. COST [several intermediate adventures, leading to…] So the Woodsman chopped open the big, bad Wolf, rescued Gramma from his stomach, and they shacked up together, RESOLUTION living happily ever after. BENEFIT People Movers has conducted an extensive survey of Atlanta traffic [and other intermediate steps] We have a ten-point plan for limiting volume and improving usage patterns during the Olympics. RESOLUTION This plan will assure that Atlanta’s visitors and residents can use the streets with minimal difficulty. BENEFIT LRS The University of Virginia 8 8 282 Framing Problems Revising on the Page Formulating a Problem So Readers Will Care I. State the Problem in Two Steps 1. Find a Destabilizing Moment. For a Pragmatic Problem, describe the state of affairs that you believe needs to be changed. Be as specific as possible: Not: Atlanta will face a traffic problem during the Olympics. But: Atlanta’s tangled streets and confusing street names will cause Olympic visitors to get lost. For a Conceptual Problem, describe in detail the kind of misunderstand or gap in your readers’ knowledge that your point/answer will correct. Make the description of what you/readers do not know closely match the language of your answer: It is not entirely certain what motivated the Popes to mount Crusades at the particular time that they did, whether their reasons were religious, as they announced, or whether there were other reasons rooted more deeply in European social and political history.CONDITION/QUESTION 2. Describe the Consequences of leaving the Status Quo destabilized. For a Pragmatic Problem, describe the specific cost (money, pain, loss of reputation, etc.) that will follow from the Predicament. Be sure that the Cost of the Predicament is greater than the Cost of your proposed solution. For a Conceptual Problem, describe the greater ignorance or larger question that your readers face if they do not know your answer to the specific Question your paper will address. Remember, the immediate Consequences of a Conceptual Problem are almost always themselves conceptual. If we can understand these reasons, we will understand better how the Vatican’s understanding of pragmatic, immediate political conditions interacted with theological concerns and beliefs to shape the history of 11th century Europe.BENEFIT II. Respond to the Problem in One of Two Ways 1. Either state your Resolution. For a Pragmatic Problem, describe the course of action that readers should take to resolve the problem. Do not just repeat the problem in other words: Not: Atlanta must deal with the traffic problem during the Olympics. But: Atlanta must take the following ten steps: . . . . Pragmatic solutions come in three forms. You can • alleviate the costs, • find other ways to secure the benefits, or • remove the condition or block its effects. For a Conceptual Problem, simply state your Answer: The University of Virginia LRS Framing Problems 283 Revising on the Page In fact the Crusades were not just a fight against the Muslims to recapture the Holy Land but an effort to save the Church and Europe from the dissensions that were tearing it apart. RESPONSE/ANSWER 2. Or promise that a Resolution will come later. For either kind of problem, you have several options. You can • use metadiscourse to promise an answer (“This paper will…) • imply an answer by announcing topics (“The key to this question is…) • suggest the general contours of the answer. In fact, the Crusades appear to have been motivated as much by European politics as by popular religious fervor. PROMISE OF ANSWER III. Find a Status Quo to Disrupt For a Pragmatic Problem, the most relevant Status Quo is usually the current protocol out of which the problem arises. For a Conceptual Problem, the Status Quo is usually some common belief or previous argument that your paper will contradict or modify. In the popular mind, the eleventh-century Crusades to recover the Holy Lands for Christianity was a holy enterprise motivated by religious zeal. COMMON BELIEF AS STATUS QUO In the popular mind, the eleventh-century Crusades to recover the Holy Lands for Christianity was a holy enterprise motivated by religious zeal. COMMON BELIEF AS STATUS QUO However, it is not entirely clear what motivated the Popes to mount Crusades at the particular time that they did, whether their reasons were religious, as they announced, or whether there were other reasons.CONDITION/QUESTION These other reasons might point to the ways in which the Vatican’s understanding of pragmatic, immediate political conditions interacted with theological concerns and beliefs to shape the history of eleventh-century Europe.BENEFIT Since the Crusades do appear to have been motivated as much by European politics as by popular religious fervor, we may have to reevaluate our conception of the relation between religion and politics. PROMISE OF ANSWER LR LRS S The University of Virginia 8