MINUTES HUMAN RESOURCE OFFICERS' MEETING Wednesday, March 25, 2015 2:00 p.m. to 4:00 p.m. Betty Easley Conference Center, 4075 Esplanade Way, Room 152 Welcome – Sharon Larson HRM Director Sharon Larson greeted everyone and welcomed Karen Peek to HRM as the new Workforce Design and Compensation Manager. Additionally, she congratulated the new Human Resource Officer (HRO) appointments of: Margo Rogers to the Department of Business and Professional Regulation (DBPR), Drew Meehan to the Department of Environmental Protection (DEP), Brett Shively to the Department of Corrections (DC) and Heather Best to the Department of Management Services (DMS). Sharon introduced DMS Secretary Chad Poppell to the HRO’s. Governor Rick Scott appointed Chad Poppell to serve as the Secretary for the Florida Department of Management Services in December 2014. Prior to his appointment, Secretary Poppell served as the Chief of Staff at the Department of Economic Opportunity (DEO). Poppell has served as the Director of Employee Services at JEA (a municipally owned electric, water and sewer provider serving the Jacksonville metropolitan area), and in other leadership roles for the City of Jacksonville, including being appointed by the Mayor as Chief of Human Resources in 2008. Secretary Poppell, a fourth-generation native of Perry, Fla., received his bachelor’s and master’s degrees from Valdosta State University. He shared his ideas for working with the agencies to maximize resources including leveraging the People First system, under the new contract to take effect in 2016, to share qualified applicants between the agencies for hard to recruit positions. Retroactive Posting of Payroll Deductions Initiative and Other Topics – Suzetta Furlong, Division of State Group Insurance (DSGI) Dependent Eligibility Verification Services: o The Governor’s budget recommendation and the Senate’s proposed budget allocates $1 million for DSGI to conduct an audit of dependent eligibility. The House budget did not. The purpose of an audit is to remove ineligible dependents from the state group plans. It is conservatively estimated that seven percent of covered dependents are not eligible, costing the health program an estimated $40 million annually. o Vendors with whom DSGI has spoken indicate they have multiple ways to assist employees with locating documentation, submitting documentation and finding other health insurance for ineligible dependents. Legislation Update: Several bills impact insurance law. Three bills are specifically directed to DSGI: o HB 7097 – Purpose is to promote employee choice, with changes implemented over the next few years. The proposed bill: Division of Human Resource Management 1 o o Establishes metal tiers (bronze, silver, gold, platinum) for the health plans. Employees would choose the coverage level based on their individual needs, with options for employee savings depending on which level they buy. DSGI would be allowed to procure additional products. Establishes a transparency pilot project and surgical services with employees allowed to share in any cost savings. Requires Health Maintenance Organizations (HMO) and Preferred Provider Organizations (PPO) plan premium alternatives for the employee and employer contributions. Proposed Committee Bill 15-05 [now HB 5009] from Appropriations: Employees hired on or after July 1, 2015, would only be allowed to enroll in a high deductible health investor health plan (HIHP) and they would not be eligible for state contribution into the health savings account (HSA). SB 7026 – No impact to employees, strictly HMO contractual issues. Open Enrollment (OE) Dates for 2015: o October 19 through November 6 o Correction period: November 9 through November 20 DSGI Help Box: Please do not share the DSGI help box email address with employees or copy them when sending emails to the help box. Employees should be directed to the service center for their questions. Rescission of Coverage: The Affordable Care Act (ACA) prohibits rescission of coverage. Even if claims were not paid, members could always submit a claim for reimbursement. A couple of issues are causing rescissions: o Retroactive terminations of employment. When employment is not terminated timely, benefits continue if the employee submits payment (and they will get underpayment letters). Retroactively terminating employment then terminates the benefits retroactively, which is not allowed. Please be sure all terminations are processed timely. o Ineligible/administrative errors. We have had situations with Other Personal Services (OPS) employees who were determined as eligible for benefits. The agency then said there was a timesheet error (e.g.) and the employee should not have been eligible. We can only cancel going forward. Medicare and Active Employees: Federal law says that retirees eligible for Medicare who return to active employment are no longer eligible to have Medicare as primary coverage. They don’t have to enroll in employer group coverage, but they cannot remain enrolled in a Medicare tier (i.e., the only way they can be covered through our program is as an active employee). We have about 60 employees enrolled in a Medicare tier who are active employees. We will change them to active coverage May 1. We will mail letters to them so they know their options. If they choose not to continue active coverage, they will not be allowed to re-enroll when they terminate employment because they must have continuous coverage through the state group program. Internal Revenue Service (IRS) Reporting: Currently, you must report that you have met the individual responsibility for minimum essential coverage on your tax return. The state group health plan meets this requirement. In 2016, the IRS requires employers to report every employee and whether they had minimum essential coverage for each separate month in the 2015 plan year. Reporting must also be done for each of their dependents. It is presumed that the IRS will use this reporting to audit tax returns. The tax forms require either a valid Social Security Number (SSN) or a Division of Human Resource Management 2 valid tax identification number for employees and each of their covered dependents. We will be starting a cleanup effort in the next month or so. At this time, more than 2000 dependents have bad SSNs that we are aware of. We will send additional information. Leave Without Pay (LWOP) and Employee/Employer Contributions: Just in from our tax attorney – employees on ANY type of LWOP receive the state contribution for health insurance while they are on leave for the duration of their stability period because coverage must be 1) offered and 2) affordable. Suspension is included. In the past, we have offered coverage, but because the employee had to pay the full premium, it was not affordable. o Because of the IRS reporting requirements for 2015, we must go back to January 1 and make an offer of affordable coverage to employees on LWOP. We will send letters to employees. They will have the opportunity to retro enroll in coverage, and agencies will have to pay the state contribution. We are just now starting the research, so we’re not sure how big this project will be or the timeframe. o This impacts the qualifying status change (QSC) events. For example, now that the contribution is the same, employees no longer have a QSC event of significant cost increase to cancel coverage. The Family and Medical Leave Act (FMLA) law and gaining eligibility for other group coverage will be the QSC events to reduce or cancel coverage. We have revised the QSC Event Matrix. Please see the link below. http://mybenefits.myflorida.com/content/download/106209/600370/QSC_Matrix_Revisions_Ef fective_03-01-2015.pdf. Measurement Matrix: One important change from guidance previously given: o Non-variable hour employees (any employee, including OPS, when hired, is expected to work 30 hours or more) do NOT get a new hire measurement period. This means they have coverage until they are measured in their second OE period. For example, Sam is hired in March and is expected to work 30 hours a week. He enrolls in May. He has coverage for the rest of 2015 and all of 2016. He is measured in 2016 OE for 2017 coverage. Retroactive Posting Payments to Underpaid Months: Payroll files post employee insurance premiums to the next coverage month and do not look back to see if any previous months were underpaid. Enrollees, therefore, show as eligible for insurance coverage for the coverage month even though they are underpaid in one or more previous coverage months. Currently, more than 12,000 employees have underpayments, and employer and employee combined underpayments total more than $7 million. o This summer, we will start a new system process that takes the payroll deduction for the next coverage month and moves it back to the underpaid month. The employee will be underpaid for the current month, coverage will be suspended, and employee will not go on the vendor eligibility file. The employee will stay in a suspended state until he pays the underpayment. These changes would ensure that the state’s trust funds are appropriately funded and employees do not have access to insurance benefits to which they are not entitled. o The first week of May, People First will mail a one-time “cleanup” letter about 60 days before system programming is deployed, requesting payment for total underpayments, explaining process, suspension, and appeal rights. The goal is to resolve underpayments so that current coverage will not be suspended. o HR offices must clean up and resolve existing underpayments. Currently, many do an excellent job of monitoring and rectifying on a monthly basis. Use underpayment report to identify underpayments for both employee and employer. Division of Human Resource Management 3 o If employee was on LWOP, did not cancel coverage and did not pay the full premium, call the service center to cancel coverage for the LWOP period. This is a significant percentage of the money owed to the trust funds. Work through Org Management to return employees from LWOP if not returned properly. Notify employees with underpayments to pay immediately (better than them receiving a letter and/or having coverage suspended). They must remit payments to the lockbox. Remit employer underpayments as soon as possible. Timeline: March through April: HR offices clean up underpayments. Week of May 4: NGA mails one-time cleanup letter. May through June: Employees send checks to lockbox for underpayment. July 4: NGA deploys payroll posting process programming change to correspond with deductions from first biweekly payroll in July for August coverage. Additional information forthcoming. People First Team Updates – David DiSalvo and Jimmy Cox People First Annual Customer Satisfaction Survey: David thanked the agency Human Resource Officers for encouraging their employees to complete the People First annual customer satisfaction survey. The survey was emailed to 25,000 randomly selected employees and retirees with email addresses. The survey ran from March 9, 2015 through March 20, 2015. We received nearly 2,600 responses that responded with a 79% overall satisfaction rate. This is a 0.1% increase over the 2014 annual survey overall satisfaction rate. Ideas and suggestions from the annual surveys are used to feed the People First team’s Potential Work Item list for possible future system enhancements and are shared with the service provide (NGA) to facilitate system and service center improvements. People First Service Center “Warm Transfer” Phone Calls: For the past few years, we have requested that each agency provide a “warm transfer” agency telephone number for the People First representatives to provide callers that actually need to speak with the agency rather than People First. Lydia sent an email to agency human resource offices with the list of telephone numbers that were previously provided. Lydia has asked that each agency review their number and confirm if the number that is provided is still the current number that your agency would like People First to continue using. Please respond to Lydia by close of business March 30, 2015, if you determine a different number is needed. Agency Reorganizations: David asked agencies to notify the People First team as soon as possible if they become aware of an agency reorganization. Our team will continue to assist agencies through the system mass load process and it important to schedule the mass load with the vendor with as much notification as possible. Data Warehouse Impromptu Training: The People First data warehouse team continues to hold People First data warehouse Impromptu training for state agencies. We are trying to hold two sessions per year; in fact, a two-day training session is occurring this week (March 25 and March 26, 2015). For the past two sessions, however, we’ve had participants cancel at the last minute, which doesn’t allow our team enough time to fill the newly vacated spots. David reminded the agencies that it is important to only sign up staff who are truly committed to attend. Division of Human Resource Management 4 People First Recruiting Contact Changes: Agencies were encouraged to review GC 258 that describes the changes to the staffing processes. This communication includes two key changes: o The staffing process is moving to the Tallahassee Service Center and agencies should no longer call the contacts they have historically worked with, but should reach out to the staffing toll-free number 877-562-7287. o The recruiting fax number is changing to 888-403-2110 and the old number will no longer be available. SOLARIS: Agencies were reminded to review the details in the email communication sent out from Cheri Van Gundy on March 12, 2015 regarding the SOLARIS initiative and to ensure that their facilities staff are currently working to add all state owned buildings and to set the People First flag for all state owned buildings that have employees in them. All buildings must be added and the People First flag marked no later than May 1. Agency Performance Expectations: Agencies were reminded that we are quickly approaching the start of the performance expectations setting for the 2015-2016 evaluation period and were reminded to start determining if they will have agency wide expectations (expectations that apply to all employees in the agency) and, if so, to work on finalizing those agency wide expectations now. Agency wide expectations are due May 1, 2015. Steve Eaton will be sending out submittal instructions by April 1, 2015. HRM Policy Team: Collective Bargaining – Jim Parry Jim Parry provided a status report on collective bargaining: Items at impasse were presented and discussed by DMS and the unions at a hearing with the Joint Select Committee on Collective Bargaining on February 16, 2015. The Committee provides its recommendations to legislative leadership as to how the impasse items should be resolved (their recommendations are not in writing). Negotiations have continued during the weeks since the impasse hearing. At present, the state is at impasse with all the bargaining agents over wages. However, most issues have been resolved and only one of the bargaining units has a significant number of articles at impasse as follows: Florida Nurses Association (FNA) – Four articles at impasse including Wages. o FNA, like several other bargaining agents, has issues with respect to agency treatment of employees who have previously achieved permanent status in a Career Service position and then are placed in a probationary status when promoted. They acknowledge that section 110.217(3), Florida Statutes (F.S.,) provides the agency with the authority to dismiss such employees without cause under the conditions described in the statute but continue to be frustrated with the lack of job protection for these employees, especially those who have long service with the agency in their previous permanent position. FNA, again like several other bargaining agents, is proposing that reprimands may not be used in considering future discipline after a fixed period of years. DMS does not agree with this approach. o American Federation of State, County, and Municipal Employees (AFSCME) – only Wages article is at impasse. o Florida State Fire Services Association (FSFSA) – 4 articles at impasse including Wages. FSFSA is proposing that retiree health insurance premiums be indexed to a retiree’s pension benefit and that the premium not exceed 40% of the benefit. Division of Human Resource Management 5 o o o The union is also proposing a promotional step pay plan. Police Benevolent Association (PBA) – Two articles at impasse including Wages. PBA proposes that individual agencies be authorized to negotiate provisions governing special compensatory leave with the union. Selected Exempt Service (SES) units (attorneys, physicians, non-professional supervisory) – Four articles at impasse including Wages. Union proposes that SES employees attain permanent status after six months. Union proposes that health insurance premiums remain at their current levels (Governor is proposing that SES health insurance premiums be the same as those for Career Service employees). Teamsters – 15 articles at impasse. A number of these articles will likely be resolved as there are not substantive issues involved. Some of their proposals are to return to previous contract provisions which were revised through negotiations during the past few years to provide greater management flexibility. Proposals include provisions addressing the condition of vehicles used by employees, safety equipment, and staffing levels. There have been ongoing discussions regarding the required use of clear plastic lunchboxes which the union claims are susceptible to breakage. Jim stressed that the final outcome of negotiations will not occur until the Legislature resolves the items at impasse and the changes agreed to by the parties are submitted to the bargaining unit members for a ratification vote. This process will probably not be completed for all the units until late summer. When completed, DMS will provide the agencies with a summary of changes in each of the collective bargaining agreements. It was also stated that negotiations will being sooner this year as the 2016 legislative session begins in January instead of March. 2015 Legislative Session – Libby Farmer Libby highlighted legislative bills of interest for the 2015 legislative session. Please see the handout attached with these minutes for a complete list. U.S. Department of Justice: Title VII Regulations – Libby Farmer Attorney General Eric Holder released a memo on December 15, 2014, announcing the Justice Department is now interpreting federal law to explicitly prohibit workplace discrimination against transgender people. This is a reversal of their position in which they previously stated in 2006 that Title VII did not cover discrimination based on transgender status. To support the change in their position the Justice Department cited the following cases: Price Waterhouse v. Hopkins, 490 U. S. 228 (1989) and Macy v. Holder, Appeal No. 0120120821. This new position means that the Justice Department will be able to bring legal claims on behalf of people who say they've been discriminated against by state and local public employers based on sex identity. Federal White-Collar Overtime Exemption Regulations – Sharon Larson On March 13, 2014, President Obama signed a Presidential Memorandum directing the Department of Labor (DOL) to update the regulations defining which white collar workers are eligible to receive pay for hours worked over 40 in a workweek. The last time a review was completed was in 2004 and it took the DOL 18 months after the proposed changes were released to establish the current $455 per week ($23,660 annually) benchmark for the whiteDivision of Human Resource Management 6 collar overtime exemption. It is anticipated that the new proposed regulations will be released soon. Although the changes may not take effect for some time, the State Personnel System (SPS) can always benefit from certain periodic reviews to ensure compliance with wage laws. Reviewing position descriptions to ensure that duties are accurately reflected is essential. In order for employees to fall within one of the white-collar exemptions, they must perform executive, administrative, or professional duties (additional responsibility specifications are outlined in further detail by the DOL) and make more than the established weekly threshold for overtime. The anticipated proposed threshold is being speculated to be between $40,000 and $50,000 annually. An additional 12,000 SPS employees would become eligible for overtime at a $42,000 annual salary threshold ($ 808/week) and almost 20,000 SPS employees at a $50,000 annual salary threshold ($962/week). The DOL anticipates releasing the proposed new rules this Spring. There will be a period of 30 to 90 days for public comments and testimony. To secure final approval from the federal Office of Management and Budget could take another 90 to 120 days, barring any legal challenges to the proposed regulations. Spousal Leave Benefits – Matt Gregory The new federal FMLA regulations, which become effective on March 27, 2015, now define spouse to include the person with whom the employee has entered into a legally recognized marriage in any state, regardless of whether the employee’s state of residence recognizes the marriage. Previously, if an employee entered into a marriage that was recognized by another state, but not by the employee’s state of residence, the employer did not have to provide FMLA benefits to the employee if the employee’s spouse has a qualifying FMLA condition. As a result of the federal court ruling declaring Florida’s law prohibiting same-sex marriages unconstitutional, HRM conducted a review of all of its administrative rules and policy guidance documents that have been issued to determine which, if any, needed to be updated based on this federal ruling. In the vast majority of policy documents, the generic term spouse is used and there is no need to update these policy documents. However, agencies should be aware that the term “spouse” now includes any legally recognized spouse, which includes an employee’s same sex spouse. Agencies should review their policies, procedures, and training documents to ensure compliance with this court ruling. As a result of its review, HRM revised the policy guidance document entitled, “Definitions of Family Members for Use of Leave Under the Family Supportive Work Program, Family and Medical Leave Act, and Accrued Family Sick Leave.” The document no longer cites section 741.212, F.S., as the definition of spouse for state leave benefit purposes since that law has since been ruled unconstitutional by a federal court. It now cites the definition of spouse which is included in new federal Family and Medical Leave Act (FMLA) regulations that become effective March 27, 2015. The changes to the document align the definition of spouse for purposes of FMLA, Family Support Work Program (FSWP) and Family Sick Leave. [HRM issued the revised document on March 27, 2015, the day the regulation was effective.] Guide to Employee Transition – Karen Peek Due to changes at DEO, the Workforce Design and Compensation team has implemented a review and made essential edits to the Guide to Employee Transition. Agencies need to be aware, since many may be experiencing lay-offs this year, that the link to the Regional Workforce Boards has changed as well as how DEO now refers to some of its programs: The new web address is: http://careersourceflorida.com/regional-team/. The One-Stop Service Centers are now called Career Centers. Unemployment Compensation is re-termed Reemployment Assistance. Division of Human Resource Management 7 Agencies were urged to review their agency letters regarding lay-offs and make any updates necessary. Classification and Compensation Guide – Karen Peek Last fall agencies received the draft Classification and Compensation Guide for their input. Agencies who responded with comments and suggestions were thanked. Many hours were worked by the Workforce Design and Compensation team to ensure it is a comprehensive document with specific information which will assist agencies in processing their requests for reclassifications and reorganizations. The comments surrounding the section “DMS AUTHORITY/RESPONSIBILITES” and the inclusion in that section of the necessity for certain reclassification actions, including those from SES to SES and Senior Management Service (SMS) to SMS, to be sent to DMS for review and approval were reviewed during the meeting. That section was carefully reviewed and edited to provide additional explanation for the circumstances under which DMS will expect those actions to be sent to the department. The draft guide will be disseminated to the HRO’s for a final review. SOC Revision – Karen Peek The broadband and classification changes that were necessary as a result of modifications to the federal Standard Occupational Classifications (SOC) are substantially complete with only a few positions remaining to be updated. The HRO’s were thanked for their assistance and efforts to update positions affected by the implementation of the changes. Next Meeting: Wednesday, April 15, 2015 Division of Human Resource Management 8