July 6, 2010 CHIEF FINANCIAL OFFICER MEMORANDUM NO. 01 (10-11) SUBJECT: CONTRACT MONITORING AND DOCUMENTING CONTRACTOR PERFORMANCE Chapter 2010-151, Laws of Florida, amended Section 287.057(14), Florida Statutes (F.S.), to require that the Chief Financial Officer establish and disseminate uniform procedures to ensure that contractual services have been rendered in accordance with the contract terms. Contractual service invoices submitted by a provider to an agency for payment processing must clearly identify, at a minimum, the dates of services, a description of the specific contract deliverables provided during the invoice period and the quantity provided, and the payment amount specified in the agreement for the completion of the deliverable(s) provided. Cost reimbursement invoices must reflect the expenditures incurred by expenditure category. Required information may be submitted on the invoice or in a report format along with any other information required by the terms of the agreement. Written certification that services were performed in accordance with the contract terms must be provided to the Bureau of Auditing when submitting the request for payment. The contract manager’s file must contain all documentation that is required by this memorandum and the contract agreement. The contract file must also document the contract manager’s activities to verify that the deliverables were received and were in compliance with criteria established in the agreement. The monitoring activities provided by the contract manager must be adequate to provide reasonable assurance that contract deliverables have been provided as required by the agreement. If, due to a large number of agreements managed by contract managers, the agency conducts periodic monitoring of agreements to validate a provider’s performance, the agency must have a formal contract monitoring process which includes the following components: • • • • • • Risk Assessment Monitoring Plan Monitoring Procedures and Criteria Evidence to support conclusions reached during its monitoring process Corrective Action Plan (if required) Follow-up on Corrective Action (if required) As noted above, Section 287.057 (14), F.S., as amended, also requires a written certification by the contract manager prior to payment processing that contract deliverables have been received as specified in the contract. The attached Contract Summary Form is required to be properly completed and submitted with all contractual service payment requests processed through FLAIR. For contractual service payments processed through MyFloridaMarketPlace, the Contract Summary Form may be attached to the Invoice Reconciliation or the contract manager’s certification statement, contained on the Contract Summary Form, may be entered in the comment field by the contract manager along with his/her name. Questions regarding this memorandum may be addressed to Laura Anderson at 850-413-5730, Laura.Anderson@myfloridacfo.com or Cheri Greene at 850-413-5593, Cheri.Greene@myfloridacfo.com. SUMMARY OF CONTRACTUAL SERVICES AGREEMENT/PURCHASE ORDER OLO/Department: Agency Contact: Contract/PO #: Telephone #: Contractor/Vendor/Payee: Total Contract Amount: Total Amount of Previous Payments: Contract Start Date: Contract Last Signed Date: TYPE OF SERVICES: Method of Payment: Contract End Date: Contract Signed by Name: Fixed Rate Job Title: Lump Sum Advance Funded Invoice Number: Cost Reimbursement YES Invoice Period: Deliverables Including Minimum Performance Standards METHOD OF PROCUREMENT: Cost Plus (any combination) NO ITB RFP Single/Sole Source ITN Payment Amount REF # Emergency Certification Other (Specify) *AGENCY MANAGEMENT CERTIFICATION: I certify, by evidence of my signature below, the above information is true and correct; and accurately reflects the terms and conditions of the executed contract document on file. I understand that the office of the State Chief Financial Officer reserves the right to require additional documentation and/or to conduct periodic post-audits of any agreements. Management Name printed: Job Title: Management Signature: Date: CONTRACT MANAGER CERTIFICATION: I certify, by evidence of my signature below, the above information is true and correct; the goods and services have been satisfactorily received and payment is now due. I understand that the office of the State Chief Financial Officer reserves the right to require additional documentation and/or to conduct periodic post-audits of any agreements. Contract Manager Name printed: Contract Manager Signature: Date: Attachment A Amendments/Renewals OLO/Department: Contract/PO #: Contractor/Vendor/Payee: Original Contract Start Date: Agency Contact: Telephone #: Original Contract End Date: AMENDMENT 1 Contract Last Signed Date: Total Contract amount: Contract Signed by Name: RENEWAL Job Title: AMENDMENT 2 Contract Last Signed Date: Total Contract amount: Contract Signed by Name: Job Title: AMENDMENT 3 Contract Last Signed Date: Total Contract amount: Contract Signed by Name: Job Title: Instructions to complete the Summary of Contractual Services Agreement/Purchase Order Form: This form should be completed in its entirety, signed and dated by the appropriate agency personnel and submitted with each payment request. Please ensure each field on the form is completed according to the guidance provided. OLO/Department: Agencies numeric identifier (i.e. 640000/Department of Health). Agency Contact: Agency designated personnel to answer questions regarding payment. Telephone #: Designated personnel phone number. Total Contract Amount: Provide the contract amount; amount must equal the total amount of the contract; including amendments and/ or renewals. Total Amount of Previous Payments: Provide the cumulative total of the payments to date, excluding current invoice amount (s). Contract/Agreement/PO/DO#: Identify number assigned to agreement. Contractor/Vendor/Payee: Identify Vendor/Payee (including d/b/a if applicable). Contract Start Date: Identify date contract begins. Contract End Date: Identify date contract ends. Contract Last Signed Date: Identify date of execution. Contract Signed by Name: Identify the individual who executed the contract. Job Title: Identify the job title of the individual who executed the contract. Type of Services: provided. Method of Payment: Provide a brief description of the services being Invoice Number: Identify the invoice number associated with this payment request. Check the appropriate method of payment. Invoice Period: Identify the invoice period this payment request covers. Deliverables…Min Performance: Deliverables and minimum performance standards as stated in the agreement must be provided. Pages from the agreement referencing the deliverables and minimum performance standards may be attached. Payment Amount Identify the payment criteria (compensation) for each deliverable. Method of Procurement: Check the appropriate procurement method; identify specific ITB, RFP or ITN number. If first payment is being submitted on a competitively procured agreement, provide documentation evidencing procurement (e.g. bid tab). If Other is selected provide the specific exemption, statute, or GAA line item. *Agency Management Certification: This section is to be completed by the level of management Bureau Chief or higher or the agency personnel who executed the contract document. If your agency head has delegated authority to execute contracts to staff not in a Bureau Chief or higher position, please provide the delegation of authority document. Management Name: Print name of the appropriate agency personnel. Job Title: Print job title of the appropriate agency personnel signing form. Management Signature: Signature of the appropriate agency personnel. Date: Enter the date signed by the appropriate agency personnel. Contract Manager Certification: This section is to be completed by the contract manager identified in the executed contract and is approving the identified invoice for payment. If the individual completing this section is not the identified contract manager, please provide justification or delegation of authority for the individual. Contract Manager Name: Print name of the appropriate agency personnel. Contract Manager Signature: Signature of the appropriate agency personnel. Date: ATTACHMENT A AMENDMENTS/RENEWAL: Enter the date signed by appropriate agency personnel. This page is to be used to identify any amendments that have been executed. Additional records may be entered as necessary. Contract Last Signed Date: Identify date of execution. Contract Signed by Name: Identify the individual who executed the contract. Job Title: Identify the job title of the individual who executed the contract. Total Contract Amount: Provide the contract amount; amount must equal the total amount of the contract; including amendments and/ or renewals.