FAQs
2016-2017 Online Registration
Q: How do I register my returning District 95 student for the 2016-17 school year?
A: Registration will be completed online. You can do this from any internet accessible computer. You can click
here to access the site for: Home Access and begin your registration process. Registration is not completed for
next year until you have successfully submitted your child’s registration online.
Here is the link for Online Registration Instructions:
http://www.lz95.org/assets/1/17/EOL_Parent_Instructions_4.7.16_ver3.pdf
Q: Who can register a student online?
A: A parent/guardian who is living with the student, and who has his/her own Home Access Center account can
use online registration to register a returning student.
Q: What if I don’t have a computer or internet access?
A: The Ela Public Library and the District 95 Administration Building (400 S. Old Rand Rd, Lake Zurich) have
computers available to use for registration. There is also a Kiosk available at each school office.
Q: What if I am moving within the district?
A: If you are moving out of district, please let the school know that your child will not be returning next year. If
you are moving within the district, please contact the school office. Proof of residency will be required for the
new address.
Q: What if my student is new to the district?
A: Online Registration is ONLY for students returning to District 95. If you are new to the district, please contact
your school, call the district office at 847-438-2831, or send an email to Feedback@lz95.org .
Q: I have more than one student in the district; can I register all of them?
A: Yes, you can register all of them but you will register one student at a time. Complete the registration process
for one child and then return to the Home Access home page for your student. Then, click on the “Change
Student” icon in the upper right corner (example below).
Then, the “choose your student menu” will appear. Select the student (example below) that you wish to complete
the registration process for next. You must complete the registration process for each student separately.
Q: Can I pay my child’s fees online?
A: Yes, you can pay your child’s fees online. After submitting your online registration record you will be
automatically redirected to the “Next Steps” page. Here, you will be able to see what fees are owed for your
student. There are no credit card processing fees for online registration payments.
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FAQs
2016-2017 Online Registration
Q: Are the registration fees due now?
A: Registration fees are due now, however late payment fees will be assessed if your payment is received after
September 1, 2016. You may register your child now and pay the fees later; however, students with unpaid
registration fees will not be allowed to participate in extracurricular activities including athletics. If you prefer to
pay by check you may send it to your child’s school. Please make payable to Lake Zurich C.U.S.D. 95 and mark
the check ‘2016-2017 registration fees’.
Q: Are fee waivers available?
A: Registration Fees may be eliminated or reduced if your family is eligible for a fee waiver. Fee waivers must
be applied for annually. Applications are not available until August 1, 2016. Applications will be posted on the
Parents webpage. If you feel you may be eligible for a fee reduction or waiver, do not pay your registration fee
until after your application is reviewed in August.
Q: Can I log in to Home Access using my child’s login credentials?
A: No, you can’t use your child’s login credentials. Online Registration will only be available using your
Parent/Guardian login ID.
Q: I can’t remember how to log in to Home Access. What do I do?
A: In most cases your login ID is your email address. If you cannot remember your password, please use the
forgotten password link which will prompt you for security questions that you provided when you first created
your Home Access account and can be used to retrieve your password. If you cannot remember either, please
contact your school's office for assistance.
Q: I don’t have a Home Access Center log in. How do I register my student?
A: If you are the parent of a returning District 95 student, you already have a login ID and password for the Home
Access Center. If you are a parent/guardian but are not living with your child, you will not be able to register your
child. Only parents/guardians living with the student may complete the online registration.
Q: Which contacts listed for my child in Home Access will receive emergency alerts?
A: Only ‘Guardian’ and ‘Other’ contacts that are listed in the first four rows in the contacts table will receive
emergency alerts. We recommend that parents and stepparents are listed in the first four rows.
Q: Can I add, edit, and delete contacts that are listed for my child on Home Access?
A: Yes and no. You can edit and delete all existing contacts except those who have a contact type of guardian.
You can’t delete guardians or their information. You can add any contact type except a contact type of guardian.
If there are any changes that need to be made to your student’s guardian information, you will need to contact
your school directly.
Q: How do I successfully add a Stepparent to the contact list showing for my child in the Home Access
Center?
A: You click on the “Add Contact” button, and then you will select the contact type of “Other”. This designation
allows for individuals to pick up a student, call in absences and receive emergency alerts.
Q: I do not remember seeing a request to allow a thumb scan to be collected from my student last year.
What is this for?
A: This is new for the upcoming 2016-2017 school year. There is a new POS system for lunches, Pushcoin, which
will incorporate the usage of biometrics. Allowing for your student to have their thumb scanned allows for
cashiers to accurately identify your student quickly in the lunch line. You may opt out of the thumb scan
collection.
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FAQs
2016-2017 Online Registration
Q: How can I setup a contact listed for my child to receive School Messenger communications?
A: When you enter a new contact or edit an existing contact in the Guardian/Contacts screen during online
registration, there will be a field that says “Opt in (Listed)” for School Messenger Communications. You can
select “Listed” from the drop down box to opt in a ‘Guardian’ or ‘Other’ contact to receive School Messenger
communications. School Messenger is the district’s email and telephone communication delivery for important
information and emergency alerts. NOTE: Only the following phone types for Guardian/Other (in priority spots
1-4) will receive School Messenger communications: Home, Mobile 1, text phone 1, text phone 2.
Q: Why do I need to give authorization for my cell phone number to be used for School Messenger
communication?
A: The Federal Communications Commission (FCC) requires (through the Telephone Communications
Protection Act) that any calls made to cell phone numbers by automatic telephone dialing equipment, such as
School Messenger, require express prior consent. An opt-in or opt-out selection is provided for each phone
number. These options may be changed at any time by completing a district provided form and submitting it to
the school office. Please note: If you opt-out you will no longer receive non-emergency district
communications including school closings.
Q: I forgot to print some of the forms. How can I get them?
A: Additional forms can be downloaded and printed from the Districts website under Parents – Additional
Registration Forms.
In addition to the Medical forms and Transportation forms, the following optional forms can be found on the
District’s website under Parents:
 VIP Picture Order Form
 Activity Pass Order Form
 Buzz Book Order Form
Q: Who do I contact for help?
A: Contact your school's office for assistance in logging into Home Access Center and completing online
registration. For technical assistance, send an email to support@lz95.org .
Q: Are my changes made immediately in the student management system (eSchoolPLUS)?
A: No, any changes that you Save and submit will need to be approved by the school before being changed in our
database. You will receive a confirmation email once the changes have been accepted. Pending changes are
highlighted yellow in your student’s online form until approved. If you need to change an emergency contact for
this school year please contact your child’s school office.
Q: Why am I getting an error message?
A: You may be getting an error message if you are not allowing pop-ups. Be sure to disable your pop-up blocker
on the browser. If this is not the cause of your error, please contact your school's office or send an email to
support@lz95.org
Q: I have past due registration fees. When are those due?
A: If any past due registration fees are owed, they will appear in the fees list. Past due fees are due now.
Q: Are emergency contacts listed in the Buzz Book?
A: No, emergency contacts are not listed in the Buzz Book.
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FAQs
2016-2017 Online Registration
Q: Can I make a change after I've already submitted my registration?
A: Yes and no. You may not change the registration form you already submitted. However, you can create a new
form and make whatever changes are necessary and also submit that form. If there are questions about what you
were trying to do, you may receive a call from the school to clarify.
Q: Can I go back to the system to purchase a PE uniform and/or yearbook if I didn't do it when I
registered?
A: Yes, you can purchase these "a la carte" items even if you no longer owe registration fees. Simply log in to
Home Access and select the student you would like to make the purchase for (if you have multiple students). On
the left side of the page, click on the "Fees" tab. Then click the "Make Online Payment" button on the right. Select
the “a la carte” items that you wish to purchase. Then, select your payment method and pay online.
Q: I registered my child online for next school year. How much is the fee this year?
A: The registration fees did not change this year. The registration fee should be showing by default when you get
to the payment system. If for some reason you need to see the full fee schedule for the 2016-17 school year, those
are posted on the district website under the Business & Operations Department on the School Fees page.
Q: Where and when do I pick up the PE uniform I paid for during online registration?
A: PE uniforms can be picked up at the Residency Event on Monday, August 8th or on Tuesday, August 9th. The
Residency Event will be held at Lake Zurich High School, 300 Church Street, Lake Zurich, IL 60047. After that
time the PE uniforms will be available at your child's school.
Q: I submitted the online Registration for my daughter. I noticed some errors in the contacts list and
corrected them. Then I re-submitted the registration. So, will you be accepting the latest updates that I
made?
A: Yes, the original registration form and the latest updates will be reviewed and accepted by the building. Once
you receive a confirmation email you can go back in to Home Access if you want to be sure the information
appears correctly.
Q: When adding a text phone number, do I have to click on add phone and enter my number again? My
mobile phone number is the same number in which I receive text messages too. Can I just list my cell
number as my text number? Or do I need 2 entries?
A: You would need two entries. You should enter your phone number once with a Phone Type of Text Phone,
and once with a Phone Type of Mobile for your cell phone.
Q: I’ve logged into Home Access Center but I don’t see the Update Student Information or Fees areas.
What should I do?
A: Make sure that you’ve logged in with parent Home Access Center credentials. If you have logged in with a
Student ID number, you will not be able to access online registration or make online payments. In most cases your
Login ID is your email address.
Q: Will my student’s bus route be the same for 2016-17 if he/she is not changing schools?
A: Bus routes may change from year to year for various reasons. Parents can attend the District-wide Residency
Event on Monday, August 8th or on Tuesday, August 9th to determine their student’s bus route for the 2016-2017
school year.
Q: How do I verify that my registration has been submitted?
A: You can verify that you have successfully submitted your online registration record on the Update Registration
screen. If you see a Registration Form with a status of Submitted or Accepted, then you have successfully saved
an Online Registration record for this student.
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FAQs
2016-2017 Online Registration
Q: I have already completed online registration. Our email has changed since then. What is best way to
make this change in the system?
A: Although you may not change the registration form you already submitted, you can create a new form and
make whatever changes are necessary and also submit that form. To do this, log in to Home Access Center and
click on Update Registration just as you did when registering. After completing the changes and submitting the
form, the school will again need to approve the changes you make. If there are questions about what you were
trying to do, you may receive a call from the school to clarify.
Q: I registered my son but did not see band fees as a choice for him. He is entering 6th grade and is going to
be in band. What should I do?
A: Sixth grade band will be billed (and notified via email) once the middle school guidance counselors have
completed their scheduling process. No need to pay until then.
Q: How do I add Band Fees for High School Students?
A: Band fees will be auto-billed when schedules are considered to be solid.
Q: My daughter came to May Whitney for speech help with Mrs. Green and filled out registration forms
then. She is now entering 1st grade but did not go to District 95 for Kindergarten. Do I register her as a
new student or a returning student?
A: You will need to register your child as a new student at the elementary building she will be attending.
Q: I am having trouble accessing the registration website from my iPad. What should I do?
A: Directions for disabling the pop-up blocker are a little different on an iPad than they are on a Mac and you
could be using two different browsers on your iPad.
If you’re using Safari:
1.
Back out of Safari.
2.
Open Settings.
3.
Tap Safari in the left-hand menu.
4.
Toggle Block Pop-ups off.
5.
Re-open Safari and try online registration again.
If you’re using Chrome:
1.
In Chrome, tap the icon in the upper right-hand corner.
2.
Tap Settings.
3.
Scroll down in the list and tap Content Settings.
4.
Tap Block Pop-ups and switch it to off.
5.
Tap the back arrow and then tap Done.
6.
Then try online registration again.
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