Executive Committee Meeting
Thursday, February 21, 2008
NOTES
PRESENT:
Johnsen, Chair, Arneson, Caplan, Chalkley, Hand, Hogan, Holmes,
G. Johnson, B. Johnson, Kanellis, Luebke, McBrearty, G. Schneider,
T. Southard, Squier, Vincent, and Wefel
ABSENT:
Denehy, Elvers, Finkelstein, Fridrich, and Stanford
GUESTS:
Jane Drews and Dr. W. Synan
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IT Security/Social Security Number Remediation – Jane Drews, UI
Information Technology Security Officer
Dr. Johnsen welcomed UI Information Technology Security Officer Jane Drews to the
meeting.
Ms. Drews discussed the following:
1. Recent security incidents
• Problems typically arise from people and computers
• The motivation for attack is to steal valuable information, use our resources,
or occasionally vandalize for revenge, glory, etc.
• Types of attacks – automated, human-directed, direct attacks, and equipment
theft
• Jane noted that no reputable company will ask you for your password via
email.
• Lessons learned from the security incidents:
o Avoid storing sensitive data on portable devices
o Use encryption if you must store sensitive date on the laptop’s local disk
drive
o Keep current backups
o Follow employee termination procedures
o Have Dental Informatics (DI) staff manage systems, especially those with
sensitive data
o Be aware that systems may be compromised even if they don’t show
symptoms
o Rebuild a system from scratch if the security has been compromised
o Notify DI immediately if the system has been compromised so evidence
can be preserved
o Don’t store sensitive information that you don’t need
o Support staff must be aware of IT applications that are in use – especially
those that have sensitive information
o Continually review and evaluate IT systems as new security threats arise
o SSN remediation is equally important at all levels of the IT infrastructure
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o Security awareness training and user education about IT are key ways to
reduce risk
o Review of computer system setup is important
2. Social Security Numbers
• University applications are in the process of converting from using SSNs
• It is our responsibility to:
a. Examine applications, documents, forms, files where SSNs are used
b. Run a search program on our computers
c. Develop/finalize conversion plans for departmental applications
d. Register applications that use SSNs
3. Identity Finder
• This software was selected to scan all University computers in search of
SSNs, credit card numbers, stored passwords, bank account numbers, etc., and
provides an interface to take action on the numbers. It will also be licensed
for home use.
4. Security awareness
• Online - There is a security awareness program available online through the
Employee Self-Service portal which includes Responsible Computing, Hawk
ID Tools, and Windows or Macintosh Security.
• Face to face – Presentations at faculty or staff meetings and posters are
available.
Jane’s office is drafting an email concerning IT security that will be distributed to all
faculty and staff within the next few weeks.
When we transition to AxiUm, Mr. McBrearty said we will not transfer SSNs. The
bigger concern is the data people store on their local drives. The Identity Finder program
will allow Dental Informatics to scan network drives and individual networked
computers. They will send an output of the individual scans to faculty and staff so they
can correct the problems. Mr. McBrearty is concerned about any data taken off the
computer and stored on a USB drive, which poses the biggest risk. Within the College,
we need to consider how we are storing our data, securing it, and backing it up. We need
to ensure we use best practices.
Mr. McBrearty asked that faculty and staff please notify Dental Informatics whenever
purchasing anything for the college that deals with IT, such as software or hardware.
They are there to help with the process, and often it is less expensive through University
vendors.
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Faculty Meeting Time Change – Johnsen
Dr. Johnsen thanked everyone for keeping our operation up and running through the
difficult winter. With the excellent turnout at the last faculty meeting, Dr. Johnsen
suggested we consider changing to noon faculty meetings. The group unanimously
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supported the change. We will stay with the quarterly format. If there is a need to hold
the meetings more often, please notify the dean.
3.0
Comments
The public interview of finalists for a new provost will begin next week. One of the key
events for the College of Dentistry will be the transition to a new provost. Dr. Johnsen
encouraged everyone to attend the open forums during the search process.
Dr. Johnsen said we have received an invitation to participate in a column about healthy
advice that will be published every other Monday in the Iowa City Press-Citizen. Mr.
Arneson believes this is an opportunity for us to take an active role in getting our name
circulated. They want to have a feature on general dentistry, orthodontics, pediatric
dentistry, and oral and maxillofacial surgery. We can add another column that will rotate
among our remaining specialty areas. The cost to have five columns (“boxes”) would be
$10,600 for the year and would begin on May 12. The group unanimously agreed to
proceed. The cost is reasonable and combines advertising with public service.
Additionally, it will benefit the DSP. Dr. Kanellis and Mr. Arneson will seek a point
person within each department for this endeavor.
Dr. Johnsen said we have formed a search committee for the new Dean for Education and
asked Dr. Hand to provide an update. Dr. Hand is chairing the committee, and the
following have agreed to serve: Drs. Steve Aquilino, Marcela Hernandez, Mike Kanellis,
Teresa Marshall, Steve Vincent, Professor Elisabeth Swain (biological sciences), Elaine
Brown (staff representative), and Jada Agnes (student representative). He welcomed
input and encouraged people to notify the committee if there are any individuals who
should be contacted and encouraged to apply. To date, he has received several
applications. The first search committee meeting is scheduled for Thursday, February 28.
Drs. W. Synan and R. Burton just returned from the oral board exams in Dallas. Dr.
Synan was recognized for the best case submissions for the Surgery I section of the oral
certification exam. Dr. Burton was named the co-chair of the Surgery III section.
Dr. W. Johnson said that Dr. Walton’s new book is now available.
Dr. Holmes announced the birth of Jacob Aaron, son of Drs. Mickey Spector and Erin
Lacey-Spector. Jacob was born on February 9, 2008.
Dr. G. Schneider said Prosthodontics is currently searching for a faculty member to
replace Dr. Weir following his retirement. He announced that Mary Ann Sevcik plans to
retire at the end of June. An internal search is underway for her replacement.
Ms. Hogan reported that clinical staff believe there is a need to have someone available
by pager to help with digital X-rays. Dr. Kanellis said any concerns with digital imaging
should be shared with Dr. Ruprecht.
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Dr. Kanellis sent a memo establishing consistency in the dental hygiene schedule. He
met recently with supervisors of the collegiate dental hygienists to discuss concerns with
the new policy. He advised them that the College will abide by the one-patient-per-hour
requirement but will remain flexible with length of lunch hours (30- or 60- minute lunch
breaks).
Dr. Wefel asked that people sign up for the AADR Iowa Section Awards Banquet by
tomorrow, February 22, 2008.
Dr. Johnsen announced that the Alumni Reception held in conjunction with the Chicago
Mid-Winter Meeting will be held from 5:30 – 7:30 p.m. on Friday at the Chicago
Marriott Downtown.
Notes by Jan Swartzendruber
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EXECUTIVE COMMITTEE RETREAT
Minutes
Thursday, January 24, 2008
PRESENT:
Johnsen (Chair), Arneson, Caplan, Chalkley, Denehy, Elvers, Finkelstein,
Fridrich, Hand, Hogan, Holmes, G. Johnson, B. Johnson, Kanellis, Luebke,
McBrearty, G. Schneider, T. Southard, Stanford, and Wefel
ABSENT:
Vincent
GUESTS:
Windauer
Dr. Johnsen welcomed everyone to the annual Executive Committee Retreat and noted that this
is the first retreat for Dr. Dan Caplan and Mr. McBrearty. He gave a brief overview of the day’s
agenda. Each of the topics has significance over the next five years.
Dr. Johnsen thanked Dr. Chalkley for all she has done for this fine college. We will miss her
dedication and passion throughout her many years of service to the College.
Dr. Johnsen challenged the group to think of issues that will impact the college. He asked each
one to share what they are looking for in today’s retreat.
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Dr. Wefel commented on the search for a new DEO for Pediatric Dentistry. Dr. Rebecca
Slayton’s recent visit was very positive.
Dr. Chalkley wants to clarify today what it will take to fill her position when she leaves
in July.
Dr. Fridrich believes the retreat agenda is practical, and he particularly looks forward to
the marketing discussion.
Dr. T. Southard wants the marketing discussion to be fruitful and hopes that soon most
UI employees will name a UI College of Dentistry dentist as their primary dentist.
Dr. Denehy believes the marketing discussion is crucial as well as filling the Dean for
Predoctoral Education position.
Dr. G. Schneider echoed the need to move forward with marketing. He is also interested
in hearing about research opportunities for the university and helping his faculty to
progress in a meaningful way towards tenure. Dr. G. Schneider thanked Dr. Chalkley for
all she has done for him as a student and faculty member. We need a new plan in place
for the new Dean for Predoctoral Education.
Mr. McBrearty said the college is going through a lot of change with the new Electronic
Health Record and the Building Transformation, and he would like to learn how IT could
assist with the transitions in the future.
As the newest DEO, Dr. Caplan would like to listen and learn.
Dr. B. Johnson believes marketing is critical, particularly in light of the economy. All of
the agenda items are related.
Ms. Hogan is particularly interested in the marketing discussion. She is also interested in
hearing what is going on in all the other departments.
Dr. Luebke would like to gain information that will help the VA residency program.
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Dr. Holmes is interested in all the topics. He particularly is looking forward to the
discussion on the Dean for Education position.
Dr. Finkelstein is excited about the marketing discussion. He also looks forward to the
discussion on the Dean for Predoctoral Education position. He has worked with Dr.
Chalkley for many years and is impressed to see all the duties she has handled.
Dr. Hand is looking forward to each of the discussions.
Dr. Kanellis is particularly interested in the marketing discussion. Our challenges are
extreme, and he is interested in enhancing the camaraderie in the building so that these
decisions are a group effort.
Dr. G. Johnson echoed the other comments. The three topics are timely, and she
particularly is interested in learning more about Dr. Chalkley’s position. It is an exciting
time in the college, which helps maintain the vitality of the college. The building
transformation impacts our economic status as well as the educational perspective and
needs for our students.
Dr. Elvers is particularly interested in the discussion on marketing. Not only do we need
more patients in predoctoral education but also different types of patients. He believes
the marketing discussion is very timely.
In looking over the agenda, Mr. Arneson is looking forward to lunch. He noted that we
are embarking on a period of change. He wants everyone to keep in mind not only how
to get patients here but how we treat our patients once they are here. Word of mouth is
invaluable to growing our patient population. Everything we are trying to do costs
money, which is a struggle to balance with the resources we have. Some of the changes,
such as digital imaging, cost more but do not necessarily bring in more money.
Dr. Stanford thanked Dr. Johnsen for the opportunity to change positions and serve as
Associate Dean for Research. The learning curve is amazing. Resources not only
involve money, but time commitment and brand. He is concerned with DSP production
and not losing site of scholarship. He challenged DEOs to keep the balance of our
resources in mind.
Dean for Education – Dr. Johnsen
• Functions – Dr. Johnsen briefly discussed each of the functions. He noted that these
functions have evolved over the last ten years. The two primary areas are students and
predoctoral education. He asked for discussion on particular things we are doing well and
challenges ahead. As Dr. Chalkley looks at the position, it has not changed in emphasis.
Students, however, have changed. She believes we need to take a step back and realize that
today’s students are different. We will need to change how they have progressed in their
lives over the last 22 years.
1. What we do well - Students
ƒ Attentiveness to students
ƒ Admissions – Multiple perspective
ƒ Administrative functions
ƒ Appropriate balance of faculty and support faculty committees
2. What we can do better/need more – Students
ƒ Remediation – logistics
(Is 80 the right number?)
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3. What we do well – Predoctoral Education
ƒ Good grounding in critical thinking and ethics in freshman year
ƒ Faculty attentiveness/availability/respect to patients and students
ƒ Reinforce learning
ƒ Loyal, quality faculty is crucial, particularly in freshman year
ƒ Faculty-student ratio is very good
ƒ High quality experiences for students
4. What we can do better/need more – Predoctoral Education
ƒ Faculty – extraneous matters
o DSP pressures
o “Tapped” – need time to think
o Technology load
o Recruitment
ƒ Distinctiveness?
Dr. Johnsen reviewed the perceptions listed on the back page of the handout. We have a very
solid base with excellent programs. It is important to note how our college is distinctive.
We are extremely solid with excellent programs.
Dr. Johnsen asked Dr. Caplan to share about UNC’s integration of the R-25. Dr. Caplan
explained that the R-25 initiative is aimed at getting basic science research incorporated into
predoctoral curriculum.
Dr. Finkelstein commented that teaching at the college is demanding and does affect quality
of life. However, it is also very rewarding, with new and different experiences every day.
Building Transformation – Dr. Johnsen
Dr. Johnsen reviewed the building transformation handout in order to provide an overview of the
assignments and tasks related to the building project.
Dr. Kanellis said our goal is to have agreement on clinic adjacencies, and the number and types
of operatories by the time an architect is hired. He noted that the main architectural firm must be
an Iowa firm. We will also have an architectural firm that specializes in dentistry. Dr. Kanellis
gave a PowerPoint presentation on Clinic and Operatory Design Update. He distributed and
discussed a handout on clinic layout, adjacencies, and number of operatories. He also discussed
unresolved curricular issues.
Recommendations
o Creating one large clinic space per floor that can function with our current
clerkship/Family Dentistry system and would also allow us to function in a vertically
integrated comprehensive care system in the future
o 2nd floor: combine special care and sophomore operative/preventive clinic (removing
special care waiting room, offices, demonstration operatories)
o 3rd floor: Family Dentistry
o 4th floor: combine Prosthodontics, Endodontics, and Periodontics space (removing
Endodontics and Endodontics offices)
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Faculty Practice for General Dentists/Restorative Dentists and Hygienists
o Create Center for Clinical Excellence on 4th floor in addition to housing the following:
o General Dentist/Restorative Dentist DSP
o All (?) hygienists in building
o Clinical Research
Ideas to Improve Efficiencies
o One large reception/waiting room per floor (similar to 3rd floor)
o Add business office function to each floor
o Evaluate dispensary areas
o Provide teaching stations in general clinic space
o Consider recycling needs of DSB when designing clinic space
o Consider storage needs
o Areas for dispensing expendables – should not block hallways
o Consider radiology requirements building-wide
Dr. Kanellis explained the major changes on each floor using OPN’s drawing.
Operatory Design
o One operatory design for general student clinics
o More privacy, alternate designs for faculty operatories
o Resident operatory needs to be determined (some areas can be same as DSP; others can
be same as predoc)
Dental Student Operatory Design
o Orientation: “feet out” (as they currently are)
− Takes less space
− Better accessibility (wheel chairs, walkers)
− Privacy needs can be met
− Easier to clean
− Maximizes counter space
o Delivery system: Cart or 12 o’clock wall-mounted
− Best with “feet out” patient position
− Best for maintenance (can be removed from operatory)
o Computer Screen and Keyboard
− One per operatory
− Positioned at right of right-handed operator
o Overhead Light
− Ceiling mounted if possible
Dr. Kanellis emphasized that the plan is to demolish the existing clinic space.
Dr. Southard asked whether the labs and restrooms would be redone. Mr. Arneson said the
current plans do not include renovation to the south hallway. Updating lab space will be
included in ongoing projects.
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Dr. G. Schneider asked about teaching stations. He noted that Prosthodontics faculty do not need
large spaces for this.
Dr. Kanellis said it is important for faculty to provide feedback on teaching spaces, clinic space,
etc.
Dr. Johnsen updated the group on the Carver Foundation proposal. We recently had the
opportunity to work with the Carver Foundation on a seven-figure gift. The door remains open,
and we will move ahead in seeking funds.
Dr. Johnsen asked Dr. Stanford to provide an update on changes in dental research. Dr. Stanford
said we have both wet and dry scientists. Although their needs are different, they are working
together more. We are looking at a modular, “open bay” approach. We plan to have thematic
areas in terms of research science. People will have space allocated with allowance for
flexibility as space needs change. He noted that the College of Medicine has the “open bay”
approach, and it is working well. In order to be competitive and recruit quality researchers, Dr.
Stanford said we must accommodate the needs.
Dr. Chalkley sent out a questionnaire on curriculum needs in relation to the building
transformation. She has received requests from students on their space needs as well.
In looking ahead, Dr. Johnsen said we are trying to incorporate flexibility in classroom space
such as the Oral B Classroom.
Mr. McBrearty commented on upcoming updates by Dental Informatics. We plan to have
wireless internet throughout the building. The fourth floor now has wireless. Currently, our
operatories are not designed to have computers. We need to look at the operatory space to
effectively incorporate computer technology.
Mr. Arneson spoke about the funding sources for the $50M project. We have divided it into
three phases with the following cost estimates:
− $20M - Phase I is the addition
− $22M - Phase II is the clinic renovation
− $8M - Phase III is research space
Anticipated funding is as follows:
− $8M from UI Central Administration ($5M for the addition and $3M for research)
− $20M from State funding for infrastructure and renovations
− $2M from our new technology and equipment budget
− $2M from clinic earnings
− $1M from existing gifts
− $3M from college reserves
− $14M from fundraising
Dr. Johnsen spoke about the fundraising piece of the project. We have been cultivating major
prospects for several years. We are working on actively involving one or two leaders from each
class to coordinate class gifts. We will then work on specialty gifts from alumni from the
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specialty departments. Another piece will be the faculty and staff gifts. We will seek 100%
participation among faculty and staff and will stress that it is not the amount of the gift but the
percentage of participation of all faculty and staff of the college. Delta Dental has committed a
generous gift for this project. We also are optimistic that the Carver Foundation will be listed as
a contributor in the future. Dr. Johnsen commented on the feasibility study that recently was
conducted by ME&V. Overall, the report was quite positive. Almost all of the people they
interviewed were considering making a substantial gift for the building transformation.
Mr. Windauer made several comments. The initial estimated fundraising need for the project
was $6M. As plans unfolded, this amount increased to an estimated $15M. We must carefully
watch all aspects of the project during the planning stages. The needs will determine the amount
we need to raise. He emphasized that this project must be “one for all” and “all for one”. Delta
Dental wanted to leverage their gift by making a challenge/matching gift component. Mr.
Windauer would like to target young alumni for this matching gift. He also would like to open
this up to staff members and grateful patients.
Dr. Johnsen said we can go public with this after we receive “permission to proceed” by the
Board of Regents. We anticipate this to happen at their February 7 meeting. Faculty can
certainly be involved with class gifts by identifying class leaders, specialty gifts from the
specialty departments, and encouraging staff gifts.
Dr. Johnsen asked for impressions from this morning’s discussions.
ƒ Dr. Stanford commented that this is a complex process. He said we need to be sensitive
to tension and anxiety from faculty and staff as we move forward.
ƒ Mr. Arneson agreed that this is a complicated project. Hopefully we can work together
as a team.
ƒ Dr. G. Johnson said this is an exciting time with lots of changes.
ƒ Dr. Hand said it will be very difficult to hire someone to replace Dr. Chalkley. We
already have a couple of strong applicants. He believes we will have a good pool of
candidates.
ƒ Dr. Luebke said the VA has had electronic records for some time and warned that the IT
costs will increase more than one would expect.
ƒ Dr. Caplan hopes there will be space for the current operations while the renovation is
taking place. Dr. Johnsen said the addition would provide space during the migration
plan.
ƒ Mr. McBrearty knows Rod Lehnertz and Beverly Robalino well and is pleased to hear
they are working on this project.
ƒ Dr. G. Schneider is excited about the building renovation and wants to ensure that we
keep a pulse on the faculty’s perceptions. He also wants to be sure we keep the
educational curriculum a priority as we search for a replacement for Dr. Chalkley.
ƒ Dr. Denehy believes faculty and staff morale will be essential to the success of this
project. Two-way communication is extremely important to ensure everyone is aware of
plans.
ƒ Dr. T. Southard noted that it is not a question of if this renovation should be done but
when. It must be done. It is our legacy for the future.
ƒ Dr. Fridrich believes we have made a lot of progress since we began discussions on this
renovation two years ago.
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Dr. Chalkley commented that this will take a lot of work. Students are changing and
faculty are changing. We are going to change the building. People need assurance of
some things they can control.
Dr. Wefel said we will need some talented people to fill Dr. Chalkley’s shoes. In terms
of the building transformation, it will be interesting to watch the “horse-trading” once we
have an architect and a cost for the project.
Marketing – Dr. Kanellis and Mr. Arneson
Dr. Johnsen noted that the overall demand for dental care is shifting. A large number of dentists
will retire in the next ten years or so, increasing the need to educate dentists in the state. This
brings an increased need for patients to the College of Dentistry. He thanked Dr. Kanellis and
Mr. Arneson for the work they have done in the area of marketing.
Dr. Kanellis noted that it has been a year since we talked about marketing as a group. He
provided a PowerPoint presentation on Marketing.
Key concepts
− Internal vs. External Marketing – ensuring the services we provide our current patients is of
high quality in order to get referrals.
− Global vs. Targeted marketing – Improve public awareness of services provided by the
College of Dentistry and target specific markets.
− Capacity and Timing Issues
o Concerns about ability to meet increased demand
o Varies by clinic and provider
o D3 and D4 schedules ramp up and down which affects timing
− Political and Financial issues
o How will marketing activities be perceived?
o Cost vs. return on investment
Activities we have done since one year ago
− Worked with Lopo Rego, marketing consultant from the College of Business
− Met to discuss internal/external marketing opportunities and associated financial and political
costs
− Formulated list of activities to pursue this year
Rationale for Approach
− Strong perceived need for marketing
o Targeted approach for DSB and student clinics
− Currently almost no marketing
− Concerns about capacity
− Opportunities for low-cost, low-risk
Dr. Kanellis distributed a handout on College of Dentistry Marketing Activities.
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Internal Marketing
− Free Parking
o Goal: patient satisfaction
o Cost: $180,000
o Status: table for now; reconsider allowing individual department(s) to go ahead
− Track Patient Complaints
o Goal: shift focus from “putting out fires” to “preventing problems”
o Status: instituted encounter forms for patient complaints; review results quarterly;
institute changes (e.g., shifted DSP/grad issues to Joan Welsh-Grabin)
− Modify Patient Satisfaction Survey
o Goal: find out ways to improve service
o Status: plan to move forward
− Redesign 3rd Floor Link
o Goal: improve efficiency of greeting, directing, and registering patients
o Statue: discussion only
Dr. T. Southard expressed concern about keeping the building clean, which affects marketing.
This is particularly important with the additional space.
External Marketing
− Radio Announcements
o Goal: awareness; increased patients
o Status: ongoing
o Problem: not tracking results; need to change announcement
o Plan: update announcement; with AxiUm track how patients find us
− Television Announcements
o Goal: increase patients
o Obstacle: cost; possible negative reaction from area dentists
o Status: developed concept “Word of Mouth” campaign; table for now
− Modify Staff Benefits (allow UI employees to be seen in our student clinics with no
deductible or co-payment). There are 16,000 covered individuals who would be eligible.
Twenty-five percent already have utilized our services at least once. Dr. G. Schneider asked
if this would include the DSP. Dr. Kanellis clarified that it does not.
o Goal: increase patients; improve patients
o Details: no deductible; no co-payment if seen in student clinics (predoc and
resident?)
o Status: approved by Staff Benefits for August 1 start
− Market Directly to UI Faculty/Staff
o Goal: increased awareness; increased patients; targeted patients
o Status: plan to move forward; details and starting date to be determined
− Educational Forums
o Goal: offer (advertise) educational forums at CDD on evenings or weekends
o Status: recommend planning six for upcoming year
− Revamp the Web Page (will be live next week)
o Goal: revamp web page
o Status: new look of web page has been designed; plans to hire support
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− Telephone Listings
o Goal: increased/improved patients
o Status: have expanded to Muscatine; need to evaluate overall plan
− Referral Information
o Goal: update referral information college-wide; standard appearance; systematic
distribution
o Status: Ann Synan assigned to project
o Timeline: She will present at May IDA meeting
Other Ideas
− Advertising in area magazines
− College of Dentistry logo on pens and pencils for giveaways
− Advertising on Cambus (target D2 clinics)
− Advertising in movie theatres
Dr. Johnsen asked for discussion on which marketing options will work and be most worthwhile.
Dr. Kanellis commented that marketing in University streams is most economical. Dr. Denehy
emphasized the importance of letting people know about our high quality services that are
available. Dr. Kanellis mentioned that we have many staff members who do not refer patients to
the College. We need to survey staff to find out why this is happening and how we can change
it. Dr. Kanellis expressed concern that we do not have anyone hired in-house with the marketing
experience we need to move forward. Dr. G. Schneider was happy to see the inclusion of
College of Dentistry pens and pencils with contact numbers. Regarding referrals, we need to
ensure that patients return to the dentist who referred them to the college.
Dr. Johnsen compared marketing to fundraising. He affirmed Dr. Kanellis for pushing marketing
to a higher level at the College and for making a lot of progress in this area since he joined
administration. Dr. Johnsen thanked Dr. Kanellis and Mr. Arneson for their huge effort in
marketing the services of the college. Dr. Kanellis asked everyone to keep communication open
as we move forward with marketing and emphasized two-way communication. Dr. Holmes
believes the UI employee population could have a tremendous impact on our predoctoral
program. We need to do some things to avoid frustration on the part of the patients.
Dr. Johnsen asked each one to share something that the college needs to consider.
ƒ Mr. Windauer believes the discussion on marketing opens up a new avenue. We should
consider marketing to incoming students, as well.
ƒ Dr. Stanford said that we need to look at residency and DSP in terms of efficiency
evaluation. The capacity is there, although it is currently inefficient. He also said the
new Provost will have a direct affect on our support.
ƒ Mr. Arneson echoed Dr. Stanford’s comment that the new Provost will have a huge
impact on our allocation. The State Board of Regents will also have a big influence. It
will be interesting to see if Dr. Chalkley’s replacement will be one or several people.
This will affect resource needs, too.
ƒ Dr. G. Johnson said the economy will impact our budget. The other side of marketing is
efficiency. Potentially we should look at a practice consultant for advice of what we can
do in our DSP, resident, and predoctoral clinics. We need the marketing piece for
patients. Faculty development and the issues of clinical-track and tenure-track faculty are
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also important. What will it mean for our scholarly mission of the college with decreased
tenure-track faculty? She noted the importance of energizing our faculty in terms of
teaching methodology and incorporating technology in teaching.
Dr. Kanellis commented on the building transformation. If we want larger operatories,
we cannot have more operatories than we currently have. He asked DEOs to keep track
of clinic utilization. This will determine our clinical needs as we continue the planning
stage of the building transformation.
Dr. Hand said faculty quality of life is an important issue that came up in discussing each
of today’s topics. He noted that the new Provost will have a big impact not only on our
allocations but also on the quality of life for faculty including promotions.
Dr. Holmes appreciated today’s discussions. The search for the Dean for Education is the
highest priority, and we must be most careful and thoughtful. The clerkship program has
made our institution great and distinctive over the years. As we work with the new Dean
for Education, we do not want to eliminate the clerkship program.
Dr. Luebke said the VA has decided to remodel the prosthodontics floor. He noted that
veterans are a large marketing area to consider.
Ms. Hogan is surprised that our own institution is not aware of our services. She asked
about extended clinic hours as a way to have more people utilize our services. She
echoed Mr. Windauer’s suggestion to include students in our marketing efforts. She is
optimistic about Dr. Slayton’s interest in the College.
Dr. B. Johnson said it is very important to have a quality patient pool. If we start
marketing programs, we must be certain they will work. Marketing must be ongoing, not
just a one-time effort.
Dr. Caplan commented that the Geriatric Mobile Unit can also serve as a marketing
effort. Do families of residents know that the residents are cared for by the College of
Dentistry? This could serve as word-of-mouth advertising to families. It would also
impact fundraising in terms of grateful patients. Dr. Caplan also mentioned a
conversation with the new dean of the College of Pharmacy regarding collaborative
research projects between our two colleges. We could increase our visibility in the
College of Pharmacy with a seminar series.
Mr. McBrearty said he was not aware of the services available in the College of Dentistry
until he began working here. He hopes that a marketing campaign will bring in more
patients. Metrics must be developed as the campaign develops.
Dr. G. Schneider believes our strength is our ability to develop students to be good
clinicians and have the ability to be lifelong learners. We have a strong scholarship
component in our College. We teach clinical skills, scholarship, and supporting what we
do through evidence. It boils down into how we develop our faculty. As our senior
faculty retire, we must continue to consider where we will get our future hires.
Dr. Denehy said that as he speaks in other states and other areas, Iowa alumni show their
pride in the school. He urged the need to retain junior faculty and keep them enthusiastic
in their career. He is encouraged as we look ahead to the future of the college.
Dr. T. Southard said being an academician has been a privilege. He is stimulated by
involvement in multidisciplinary research.
Dr. Fridrich is most concerned about faculty recruitment in Oral Surgery. Externally, he
is watching the change in power at UIHC.
Dr. Wefel hopes Dr. Rebecca Slayton agrees to become the DEO of Pediatric Dentistry.
He believes the biggest concern in the department is the consideration of a children’s
hospital. On the research side, the biggest concern is the economy. Grants become
10
scarce in a declining economy. Administratively, we need to determine what it means for
the grant to be triaged. The renovation within research is very important in recruitment
of quality researchers. The current facility was built for a different era of research.
Review of Collegiate Agenda – Dr. Johnsen
Dr. Johnsen suggested including the following on the collegiate agenda:
1. Provost - It is important to build a plan/educational program relative to the provost.
2. Faculty Development - It is important to continue a program of faculty development to
retain faculty and keep them stimulated.
3. Surcharge - Economically we need to take a serious look at the surcharge for the next
year for the predoctoral and advanced programs.
4. Staffing Assessment - With anticipated changes in staffing needs, we must work on
staffing plans to retrain staff as needs arise.
5. Research - We need to look for researchers who are proven scientists in order to build the
research program.
Dr. Johnsen is proud to be a part of this College. Dr. Stanford said for the first time since he has
been in the college, every one of our researchers is funded. We have an excellent team and
cannot underestimate the value of the collaborative team. The average age of the faculty is 51.
It is important for people to remember we are approaching a two-generational gap. Mr. Arneson
added that over the last five years, our new faculty hires have come directly from residency
programs.
Mr. Arneson announced that again this year, the College will fund new faculty $1,000 toward
their trip to the ADEA Annual Meeting.
Dr. Johnsen adjourned the meeting and welcomed everyone to a time of collegiality at the Mill
Restaurant on Burlington Street.
Minutes by Jan Swartzendruber
11
Executive Committee Meeting
Thursday, January 10, 2008
NOTES
PRESENT:
Johnsen, Chair, Arneson, Caplan, Chalkley, Denehy, Elvers, Hand,
Hogan, G. Johnson, McBrearty, G. Schneider, Squier, Stanford, and
Vincent
ABSENT:
Finkelstein, Fridrich, Holmes, B. Johnson, Kanellis, Luebke, T.
Southard, and Wefel
GUESTS:
C. White, C. Squier, and C. McBrearty
1.0
Electronic CV Demonstration of Digital Measures’ Activity Insight – C.
White, Squier, McBrearty
Dr. Johnsen announced that we are moving toward a digital format for electronic CVs
and annual reports. He welcomed Chris White, Dr. Squier and Chuck McBrearty.
Dr. Squier stated that we gave a heads-up on this issue last semester and we are working
on implementing electronic CVs and data on a central service. The Digital Measures
Company seems to fit our needs, and they are cost-effective. He added there has been
conversation between the Provost Office and the Colleges. The administrative level
would like a choice of the kind of data accessed. The Provost Office will appoint
someone to oversee this and to work with the Colleges.
Chris White distributed a handout highlighting their capabilities and showed a
demonstration. The website for Digital Measures is www.digitalmeasures.com.
It was stressed that each college can design their own database and have their own
required formats.
Dr. Squier discussed the confidential information issues that include grant information
and the type of data we will need to select. The Provost Office will inform us on what
they would like to access when looking at faculty progress and information to use for
faculty promotions and reviews.
The group discussed the modification requests and the conversion process. There was
discussion on formatting information into the new data. Mr. McBrearty added that the
data would be mapped into the new system and there would be some time spent on
cleaning up and making data entry additions. It was discussed and agreed upon that this
will take place after our conversion of AXIUM. Mr. McBrearty said July 7, 2008 is our
goal to complete the AXIUM conversion.
Dr. Johnsen thanked them for their informative presentation.
1
2.0
Executive Committee Retreat Agenda Items - Johnsen
Agenda items for discussion at the Executive Committee Retreat
• Dean for Education
• Marketing
• Building Transformation
Dr. Johnsen welcomed items to add to our agenda for discussion. There were no other
suggestions.
Dr. Johnsen said the code of conduct is on the agenda to discuss at the next faculty
meeting. He asked the group if they want to discuss this before the faculty meeting.
There was no discussion.
Dr. Johnsen gave an update on the building transformation task groups. Currently several
different groups have met to discuss operatories, research space, student space and IT
groups. He added we will continue to discuss planning for fundraising with class gifts
and other major gifts.
Dr. Johnsen announced the building transformation project is on the docket for the
February 7 Board of Regents meeting in Ames.
Dr. Johnsen announced there is a University search for a new dean of the College of
Public Health.
Dr. Johnsen announced that interviews for a new Provost will begin soon. Dates for
interviews will be posted.
Dr. Johnsen discussed his response to the media regarding the CRDTS/ADEX issue.
Dr. Johnsen’s comments included:
• Excellent relations with Iowa State Board of Dental Examiners
• Process: DDS, National Boards, Licensing Exam
• Board sanctions exams and we host
• The two largest testing agencies have issues
• There is no evidence one exam is more effective in assessing entry level
competency
• Key: our Board’s next steps
A brief discussion followed.
3.0
Comments
Dr. Elvers announced that WREB exams will be held April 25, 26, 27, and 28, 2008.
2
Dr. Stanford announced that Dr. Rebecca Slayton will be here January 20-23 to interview
for the Pediatric Dentistry DEO position.
Dr. Stanford announced that Dr. James Simmer from the University of Michigan will
present a noon seminar, “Relating Inherited Tooth Defects to Tooth Development” on
Tuesday, January 22 in Galagan B.
Mr. McBrearty announced they have identified the wireless computing areas and a
requisition has been sent through to have all seminar and grad rooms set up for wireless
computing. This should be completed within the next 30-60 days. He thanked Mr.
Arneson for assisting with funding. The group thanked Mr. McBrearty for doing this.
Ms. Hogan announced there are a lot of activities scheduled for the Martin Luther King,
Jr. Human Rights Week 2008. She recommended checking the University website
www.uiowa.edu/~mlk for a schedule of events.
Notes by Deb Abbott
3
EXECUTIVE COMMITTEE
Report
Thursday, December 13, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Denehy, Elvers, Finkelstein,
Hand, M. Hogan, Holmes, G. Johnson, B. Johnson, Kanellis,
McBrearty, G. Schneider, Squier, T. Southard, Stanford, and Wefel
ABSENT:
Fridrich, Luebke, and Vincent
Dr. Johnsen announced that Dr. Squier is stepping down as Associate Dean for Research
and Dr. Stanford will become his successor beginning January 1, 2008. Dr. Johnsen
noted Dr. Squier’s leadership in the college, as well as nationally and internationally. Dr.
Johnsen presented Dr. Squier with a plaque in appreciation of his service to the college.
Dr. Squier thanked DEOs for their support of research in the college. He anticipates
more success in dental research with increases in federal funding and the renovation of
the research floor. Dr. Stanford said he is in the process of assessing needs in dental
research and looks forward to working with the DEOs in this new role.
1.0
Student Admissions – Dr. Chalkley
Dr. Chalkley distributed the profile of the 2007 entering dental class. She noted that the
enrollment for 2007 was increased from 76 to 80 students. The Admissions Committee
spends a lot of time in getting well qualified students. Dr. W. Johnson serves on the
committee and is very impressed with the quality of applicants. It was noted that every
admitted student has had a separate, anonymous vote from the committee. We no longer
accept more students than we can enroll.
Dr. Chalkley said the number of applicants has decreased slightly. She believes we will
remain stable; however, the opening of several new dental schools in the country will
have an impact.
2.0
Comments
Dr. Johnsen said at yesterday’s Council of Deans Meeting, they discussed the proposal
for faculty research track. The College of Medicine is a strong proponent, and Dr. Squier
noted that the origin of this request was from the researchers in the College of Medicine.
The deans took a straw vote and unanimously endorsed the concept of a research track.
Dr. Johnsen would appreciate receiving any comments about this.
Mike Apicella gave a presentation on the new Iowa Institute for Biomedical Discovery at
yesterday’s Council of Deans Meeting. Dr. Johnsen said they are looking at
collaborations within the University. He distributed a handout listing the number of
ongoing collaborations on NIH grants at the University of Iowa.
Dr. Finkelstein reported that Dr. Vincent is meeting in Chicago on the test construction
committee.
1
Dr. Hand said Dr. Caplan has moved to town and will officially begin his appointment as
DEO on December 31, 2007.
We hope to receive permission to interview Dr. Rebecca Slayton in mid-January for the
Pediatric Dentistry DEO position.
Dr. Elvers announced changes in patient representative duties. Issues/complaints from
graduate students will now go to Joan Grabin.
Dr. Kanellis has assigned Ann Synan with a marketing project. She is in the process of
compiling a referral sheet.
Dr. Kanellis announced that we will participate in Mission of Mercy October 2 and 3,
2008 in Waterloo, IA. More information is available on the website:
www.iowamom.org.
After-hours clinic access is now available. Everyone must go through an initial
orientation and credentialing process. Dr. Kanellis will extend a general invitation for
credentialing next month.
Dr. Kanellis urged everyone to contact Dr. Ruprecht directly with any problems with the
digital radiology rollout.
Dr. Stanford said Dr. Olga Baker, a salivary physiologist, interviewed with the research
faculty this week.
Dr. Stanford met with the ADA Board of Trustees last weekend and led a discussion on
the correlation between dentistry and medicine. It is important that the ADA align itself
with the medical specialties.
Dr. Squier has been discussing with the university the introduction of an electronic CV.
The vendor they selected has a powerful program. Chris White will demonstrate the
program at the January 10 Executive Committee Meeting.
Mr. Arneson said the surcharges for the Departments of Prosthodontics, Orthodontics,
and Periodontics were approved by the Board of Regents.
There was an instance this week where a patient lost his parking ticket to exit the patient
parking lot. Mr. Arneson emphasized that we cannot use the adjunct faculty parking
passes for patient use. Dr. Kanellis encouraged everyone to contact Clinic
Administration for assistance needed with patients.
We will not have Executive Committee Meetings on December 20 or 27. Our next
meeting will be the monthly DEO meeting on January 3, 2008.
Report by Jan Swartzendruber
2
EXECUTIVE COMMITTEE
Report
Thursday, November 15, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Denehy, Elvers, Hand, Holmes,
Kanellis, Luebke, McBrearty, G. Schneider, Squier, Stanford,
Vincent, and Wefel
ABSENT:
Finkelstein, Fridrich, Hogan, G. Johnson, B. Johnson, and T.
Southard
GUESTS:
S. Clark, L. Newell, A. Williamson, and B. Windauer
1.0
Introduce Linda Newell, Development Associate for the College of Dentistry
– Bill Windauer
Dr. Johnsen welcomed Bill Windauer and Linda Newell to the meeting.
Bill Windauer introduced Linda as our new face in the Foundation. She replaced Doreen
Nidey, taking over duties relating to alumni, reunions, learning procedures and accounts.
He added she has experience working with the corporate area and giving. Bill said she is
a great help to him, and she is getting to know the dentistry people.
Linda gave a brief background on herself. She lives in Kalona, Iowa, and has been at the
UI Foundation for eight years. She previously worked at Lear Corporation. She said
everyone has made her feel very welcome and she is enjoying the College of Dentistry.
Dr. Johnsen said we are continuing our fund raising efforts, faculty endowments, and
now the building transformation. He distributed a copy of a memo he sent to Mr. Rodney
Lehnertz, who will be the point person for the building transformation.
Mr. Windauer announced the feasibility study has been completed. He is feeling very
confident at this time, as the gifts are starting to come in. He mentioned that Dr. Phil
Lainson has spearheaded a letter campaign, and he is sending out and personalizing
letters from himself to alumni age 72 and over detailing an IRA rollover. Some of those
gifts are already showing up. Linda added that the mailing went to 754 graduates.
Dr. Johnsen said at the next Board of Regents meeting we hope to get permission to
proceed with planning. The next step will be to search for an architect, and it will be
important to have good chemistry between them and the college.
Dr. Johnsen said that we have a list a major projects and we are working hard on the class
gifts. He thanked Dr. Kanellis for his contact with the Carver Trust.
Dr. G. Schneider asked about the strategy for the Grateful Patient Program. Mr.
Windauer responded we will be working on the grateful patient solicitation and will bring
1
in some people to help coach and answer questions. He mentioned there are several high
profile individuals who have and would be good contacts for the Grateful Patient
Program. They will continue to work to identify more individuals.
Dr. Johnsen added they will continue to work on the class gifts, and there are several
meetings scheduled.
Dr. Johnsen thanked Bill and Linda for joining us.
2.0
Comments
Dr. Johnsen asked the group about renewing the fall faculty reception. The reception will
be held sometime in August 2008 and will include faculty and their spouse/guest.
Dr. Johnsen said they met with Mr. Richard Saunders from University Benefits regarding
UI faculty/staff insurance. Mr. Saunders is willing to work with us to target specific
components of our services for university employees. Dr. Hand added they discussed an
awareness campaign focusing on university employees. Mr. Arneson said we may have
to look at our operating procedures to assure that any program we develop will work
smoothly when we implement. Dr. Kanellis believes Mr. Saunders is a good resource to
consult.
Dr. Vincent said this Saturday is the last CE pre-game, and Endodontics is presenting.
Dr. Denehy announced that Dr. Buddy Mopper is giving a CE course Friday, November
16, “Art and Science of Direct Resin Bonding” that is supported by the Operative
Department.
Dr. Wefel said work has begun on the quiet operatories, and interviews for graduate
students went well.
Dr. G. Schneider announced they offered and had three residents accept.
Dr. Chalkley announced that today is Janet Crow’s retirement reception from 2:00-4:00
p.m. Her replacement is Lori Kayser, and she will start November 26. Ms. Kayser is
from the College of Pharmacy. Dr. Johnsen added that Janet has done a fabulous job here
in her role and has helped so many students.
Mr. Arneson said he had a pre-meeting with internal auditors. They will concentrate on
the business office, cash handling, purchasing, and travel. He asked for cooperation if
you are asked to meet with them.
Dr. Kanellis said Clinic Administration has a staff meeting every Wednesday. Currently
they have many ongoing activities. There also are a lot of little things going on,
including the after-hours access and translation services. He encouraged faculty to attend
the training for the digital radiology and stay ahead of the curve.
2
There was discussion on the digital radiology imaging training. Dr. Kanellis suggested
that we invite Dr. Axel Ruprecht to a meeting to discuss this conversion. It was agreed
upon to have him give an update after the first of the year.
Report by Deb Abbott
3
EXECUTIVE COMMITTEE
Report
Thursday, November 8, 2007
PRESENT:
Hand (Chair), Arneson, Chalkley, Denehy, Elvers, M. Hogan, Holmes,
Johnsen, G. Johnson, B. Johnson, Kanellis, G. Schneider, T.
Southard, Vincent, and Wefel
ABSENT:
Finkelstein, Fridrich, Luebke, McBrearty, Squier, and Stanford
GUESTS:
S. Martin and B. Synan
1.0
Financial Sub-certification – Selina Martin
Mr. Arneson introduced Selina Martin, Associate Controller, University Controller’s
Office. The PowerPoint Ms. Martin presented can be accessed on the web at:
http://www.uiowa.edu/budgetofficers/subcertification/Financial_Subcertification_Present
ation.pdf
Ms. Martin provided a background of the need for sub-certification in public companies
due to a number of major corporate & accounting scandals. She briefly discussed the
University of Iowa’s financial certification process. The University is currently
proposing financial sub-certification, which would include a questionnaire that must be
completed and signed by deans, vice presidents, directors, and budget officers. The
purpose of sub-certification is for clarification of important fiduciary areas in the
University. Although sub-certification is not required in higher education, Ms. Martin
provided reasons why it is valuable. She highlighted the University’s implementation
plan. In fall 2009, deans, directors, and fiscal officers will be asked to sign the subcertification questionnaire.
2.0
Free Parking – Arneson & Kanellis
Mr. Arneson opened discussion on the feasibility of providing free parking to patients in
the DSP, predoctoral, and resident clinics. This is in an effort to look at ways to better
market the dental school. Although it may not hinder patients from utilizing our services,
they are dissatisfied with paying for parking. Providing free patient parking would cost
the College roughly $180,000 per year. The College would cover a portion of the costs,
and the departments would be responsible for the remainder. Dr. Hand noted two key
questions that need to be discussed. 1) Is there interest in pursuing free parking, which
will require a departmental contribution? 2) What are the potential problems if only
some of the departments offer free parking? Dr. Hand recommended that DEOs discuss
this issue with their faculty. Scott will ask UIHC what effect offering free parking has
had on their numbers. We will continue discussions at an upcoming Executive
Committee Meeting.
3.0
Comments
Dr. Johnsen provided an update on the building transformation. The Board of Regents
received our building master plan at the October 31 meeting. Dr. Johnsen is pleased that
Rod Lehnertz has been appointed as our point person for this project. The next step is to
1
seek “Permission to Proceed” with Phase I, the building addition, at the January Board of
Regents meeting. The UI Foundation is completing the feasibility study for the project.
Dr. Johnsen said we plan to meet with Rod Lehnertz soon to discuss the process for
hiring an architect for the project.
Drs. Johnsen and Hand attended the ADEA Dean’s Conference in Austin, TX, November
3-6. Dr. Johnsen noted that they had an excellent discussion on ethics and
professionalism.
Dr. G. Schneider said Prosthodontics is in the process of finalizing their resident
recruitment.
Dr. G. Schneider and several Prosthodontics faculty attended the 2007 American College
of Prosthodontists Annual Session in Scottsdale, AZ, October 30 - November 3.
The Department of Periodontics was well represented at the annual meeting of the
American Academy of Periodontology held in Washington, D.C., October 27-30. Dr.
Fakhry’s lecture highlighting site development for dental implant placement using
autogenous bone was well received and featured digital video of surgical procedures. Dr.
Mike Franzman (Iowa DDS 2004; certificate in periodontics and MS oral sciences in
2007) competed in the prestigious Balint Orban Research Competition and was awarded
first place in the Basic Science division for his presentation. Dr. Kim Brogden was his
primary research mentor for this project. Dr. G. Johnson received a Special Citation
Award recognizing her contributions to development of revisions in the accreditation
standards for advanced education programs in periodontics.
Dr. Vincent said Karen Baker is presenting a CE program this Friday entitled, Drugs and
Dentistry: New Issues & New Solutions. Over 200 participants have signed up for the
program, prompting a location change to the Coralville Marriott.
On Saturday morning, Drs. Justine Kolker and Marcela Hernandez are giving the
pregame professional program, Conservative Dentistry Through Minimal Intervention.
Ms. Hogan will be giving a tour to the U-Club Cultural Tours group on February 13. She
asked for input on interesting places in the building to show the group of 25. She noted
that Dr. Julie Eichenberger Gilmore will give a lecture to the group on current dental
research.
Report by Jan Swartzendruber
2
EXECUTIVE COMMITTEE
Report
Thursday, November 1, 2007
PRESENT:
Hand (Chair), Arneson, Denehy, Elvers, Fridrich, M. Hogan, Holmes,
G. Johnson, B. Johnson, Kanellis, McBrearty, T. Southard, Squier,
Vincent, and Wefel
ABSENT:
Chalkley, Finkelstein, Johnsen, Luebke, G. Schneider, and Stanford
GUESTS:
D. Anderson, L. Carter, C. Christensen, J. Clancy, D. Cobb, D.
Dautremont, J. Donovan, S. Eden-Ellison, M. Fields, A. Forbes, V.
Green, L. Harless, J. Hinrichsen, A. Huss, C. Joyce, K. Kane, L.
Keller, S. Kelley, J. King, G. Mahaffa, M. Mohr, S. O'Rourke, J.
Redlinger, M. Sevcik, S. Seydel, T. Shay, L. Squire, N. Stagg, R.
Stanley, B. Synan, B. Todd, K. Wallace, M. Wessels-Elvers, M. Yoder,
P. Zousel
1.0
Conflict Management – Cynthia Joyce
University Ombudsperson Cynthia Joyce led a discussion on conflict management in
order to promote the development of a workplace atmosphere that encourages people to
raise their concerns respectfully and resolve their conflicts effectively.
Report by Jan Swartzendruber
1
EXECUTIVE COMMITTEE
Report
Thursday, October 25, 2007
PRESENT:
Johnsen (Chair), Arneson, Denehy, Hand. M. Hogan, Holmes, B.
Johnson, Kanellis, McBrearty, G. Schneider, T. Southard, Vincent,
and Wefel
ABSENT:
Chalkley, Elvers, Finkelstein, Fridrich, G. Johnson, Luebke, Squier,
and Stanford
GUESTS:
S. Clark and B. Synan
1.0
Annual Financial Presentation – Arneson
Mr. Arneson acknowledged the work Judy Norris and Greg Mahaffa did in preparation
for today’s financial presentation. He distributed financial booklets and gave a
PowerPoint presentation. Mr. Arneson displayed charts of funding sources and
expenditures for the College during FY2007. All of our funding sources increased during
FY07. He noted that state appropriation funding continued to be lower than it was in
FY01. Patient care revenue has had steady increases over the last ten years. A chart on
patient visits indicated that we have continued to have slight increases in the number of
patient visits over the last ten years.
Dr. Johnsen asked what impact the change to AxiUm would make on expenditures. Mr.
Arneson responded that changing to the new software in July at the beginning of the
fiscal period will allow time to recover any short-term increases in expenditures.
Dr. Johnsen thanked everyone for their efforts as state appropriations have decreased.
2.0
Comments
Dr. Johnsen briefly shared a story about Dr. John Paul, a 1935 DDS graduate who served
in the Navy. Dr. Paul died earlier this month.
Dr. Johnsen thanked everyone for attending the Dean’s Club Dinner on October 12. He
also noted all the activities that will take place this weekend during Alumni Weekend.
Dr. Johnsen informed the group that a feasibility study is currently underway for the
upcoming building campaign. The UI Foundation is in the process of interviewing some
of our alumni.
Dr. Johnsen is scheduled to meet with Doug True today to prepare for next Wednesday’s
Board of Regents meeting where we will seek acceptance of our master plan. The next
step will be to seek “permission to proceed” from the Board of Regents.
Steve Parrott, University Relations, has asked for volunteers for faculty and staff to
participate in focus groups to help develop our communication plan for the current
1
campaign on sexual harassment. We need to forward names to University Relations
before tomorrow, October 26.
Dr. G. Schneider said he will be at the 2007 Annual Prosthodontists Meeting next week.
Dr. G. Schneider said the October 12 CE course went well, and 95 people are registered
for the Alumni Weekend CE course.
Dr. T. Southard said Orthodontics just finished interviews for residents.
Mr. Arneson showed the palette of colors selected for the Dental Science Building. As
offices need to be repainted, we can choose from the new color scheme.
Open enrollment for university benefits will be November 5 – 23. There are now only
two choices for health care coverage: Chip II and a new plan called UI Choice. Due to
changes in available health care packages, many employees will be required to choose a
new health insurance plan. In previous years, employees could allow their choices to
continue year-to-year. That is not possible this year for many, and they will be without
coverage on January 1, 2008 if they do not choose a new health insurance plan.
Dr. Holmes commented on the site visit with the WREB representative on Monday. We
are scheduled to meet with the State Board of Dental Examiners next Wednesday to
discuss changing to WREB.
Dr. S. Clark said Dr. G. Johnson is attending the annual meeting in Washington, DC.
Dr. Denehy announced that Mary Yoder’s mother passed away yesterday.
Drs. W. Johnson and A. Williamson will attend AAE’s Educational Affairs Committee
Meeting in Chicago this weekend.
Oral Surgery will begin interviews with residents next weekend.
Over 100 people are signed up for OPRM’s Pre-game Professional Program on Saturday.
Mr. McBrearty said AxiUm representatives will be here November 6-8 to meet with
faculty and staff. We are in the process of preparing the schedule.
Dr. Kanellis informed the group that the University District Dental Society Meeting has
been moved to April 9, 2008.
With the conversion to AxiUm, Dr. Kanellis noted that it will be difficult to get
everything entered from the past year (i.e., visit slips).
Dr. Kanellis asked the group to lead the charge to get people used to digital radiographs.
We need to address problems and issues now.
2
Ms. Hogan announced Staff Development’s annual ice cream social will be on Tuesday,
October 30.
Dr. Wefel said Pediatric Dentistry held graduate interviews last weekend.
Dr. Synan noted that the ADEA Interim Fall Meetings will begin on Sunday.
Report by Jan Swartzendruber
3
EXECUTIVE COMMITTEE
Report
Thursday, October 18, 2007
PRESENT:
Hand (Chair), Arneson, Elvers, M. Hogan, Holmes, G. Johnson, B.
Johnson, Kanellis, McBrearty, G. Schneider, T. Southard, Squier,
Stanford, and Vincent
ABSENT:
Chalkley, Denehy, Finkelstein, Fridrich, Johnsen, Luebke, and Wefel
GUESTS:
S. Armstrong and B. Synan
1.0
Marketing – Arneson and Kanellis
Mr. Arneson opened the marketing discussion with a PowerPoint presentation. He
highlighted reasons we need to market our services, including attracting more and
different patients and developing brand awareness. He emphasized that marketing is not
just advertising, but that advertising is a component of marketing.
Mr. Arneson discussed the 4 P’s of marketing (pricing, place, product, and promotion) in
relation to the College of Dentistry.
Mr. Arneson highlighted several proposed tools of promotion. He showed a sample 30second commercial produced by KCRG. He explained three proposed commercial
campaign schedules with corresponding pricing. Mr. Arneson calculated we would need
900 new patient visits in a 12-month period to fund all of the new marketing initiatives.
Drs. Squier and Southard emphasized the importance of promoting high quality specialty
care rather than just lower dental costs. They encouraged promoting the three levels of
care we provide: faculty, residents, and students.
Mr. Arneson discussed several issues that must be resolved before moving forward:
ƒ Are systems in place to deal with the new demand?
ƒ What if the demand is too great?
ƒ Who will speak with private dentists?
ƒ Do we promote specifically or globally?
ƒ How do we get good patients to come to student clinics and continue to come?
ƒ Can patients get in quickly enough?
ƒ Will we need a customer satisfaction survey and how will we utilize the data?
Mr. Arneson announced that we are scheduled to meet with Richard Saunders, University
Benefits, to discuss the proposed plan to offer a dental benefit to University employees
using the student dental clinic. Dr. Vincent raised concern for University employees
having to make multiple visits in the predoctoral clinic. We need to be conscientious of
the employee’s time.
Dr. Kanellis said we need to provide KCRG a list of at least 12 topics for commercial
spots. He asked the group to forward suggestions of topics to him within a week. These
1
spots will focus on excellence in dental care, rather than promoting a specific level of
care. Mr. Arneson suggested giving our faculty and staff the opportunity to preview the
ads during a noon hour before KCRG airs them. Following extensive discussion, Mr.
Arneson summarized that the group was in agreement to move forward with the
commercial spots with KCRG.
Dr. Stanford asked if there have been discussions about web-based appointment
scheduling. This is something we need to explore.
2.0
Comments
Dr. G. Johnson said the 93rd Annual Meeting of the American Academy of
Periodontology will be held in Washington, DC, October 27-30.
Dr. G. Schneider reminded the group that AADR abstracts are due on Friday.
For those departments that have incentive plans, Mr. Arneson clarified the IRS rule that
the funds are taxed whether the employee takes the disbursement in cash or puts it in an
incentive account if they have the option of taking it as a personal payment.
Mr. McBrearty said the installation of the clinical software system is moving along.
Mr. McBrearty has had some requests for wireless access in the building. He asked the
group to think about their departmental needs and discuss with him when he meets
individually with each DEO this month.
Dr. Elvers said WREB will visit the College of Dentistry on October 22 to review our
facilities.
As we move to digital imaging, Dr. Kanellis said we will need to set a date when no more
film will be used in the college.
Dr. Kanellis commented on the University District Dental Society spring meeting on
April 1 and 2, which is also when the ADEA and AADR Annual Meetings are scheduled.
He asked for input on rescheduling the meeting. The group agreed that the University
District Dental Society Meeting should be moved. Dr. Kanellis will look at rescheduling
it to the week prior or the week later.
Ms. Hogan asked whether clinics will be closed the morning of the Local AADR
Research Day in March. President Mason is scheduled to speak. Closing the clinics
would encourage better attendance.
Report by Jan Swartzendruber
2
EXECUTIVE COMMITTEE
Report
Thursday, September 13, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Denehy, Elvers, Hand, M.
Hogan, Holmes, G. Johnson, B. Johnson, Kanellis, Luebke,
McBrearty, G. Schneider, Stanford, Vincent, and Wefel
ABSENT:
Finkelstein, Fridrich, T. Southard, and Squier
GUESTS:
D. Hoyle, Reynolds, and B. Synan
Dr. Johnsen presented a plaque to Mr. Reynolds in appreciation to his many years of
service as director of Dental Informatics. Mr. Reynolds has enjoyed working with the
new director, Chuck McBrearty, and looks forward to working on the implementation of
the upcoming changes in IT.
1.0
Iowa Practice Opportunities – Deb Hoyle
Dr. Johnsen welcomed Ms. Hoyle to the meeting. She is the coordinator for the
College’s new Office of Iowa Practice Opportunities which opened in January 2007. The
mission of the office is to promote dental practice opportunities in Iowa to the College of
Dentistry students and graduates in order to retain more graduates for the state of Iowa,
with a focus on underserved and rural communities. The office’s goal is to help
coordinate the communications between Iowa communities and Iowa practicing dentists
with students and graduates of the college to facilitate the retention of graduates in Iowa.
Ms. Hoyle highlighted some of the activities of the office and the assistance the office has
provided during its first eight months. She displayed the content of the office’s website
and demonstrated use of the Practice Opportunities Database. Dr. Hand and Ms. Hoyle
stated they are trying to encourage dental practices to include photos and provide as much
information as possible for the website. Dr. Hand encouraged the group to send students
to Ms. Hoyle if they are looking for practice opportunities.
Dr. G. Schneider asked about the office being a resource for specialties. Ms. Hoyle
responded that the database has the capacity for specialty listings and the office is
available as a resource.
Dr. Luebke asked if the website could list faculty practice positions at the College or
VAMC. Dr. Hand emphasized that we are looking for opportunities in Iowa and this is
not limited to private practice.
Dr. Hand thanked Ms. Hoyle for all the work she has done in getting this program off the
ground. He added that he was very pleased with the Rural Practice Panel held last Friday
evening at the Holiday Inn in Coralville. Over 72 students attended this magnificent
event.
1
2.0
Comments
Dr. Johnsen commented on the upcoming retreat in Dubuque. He is pleased with the
planned program.
Dr. Johnsen attended the Waterloo District Meeting last night and provided them with a
brief update on the building transformation. At the meeting, Larry Carl, Executive
Director of the IDA, complimented several UI faculty, including Drs. Peter Damiano and
Mike Kanellis who delivered programs of interest to the IDA, and several others who
have delivered CE programs.
Dr. Denehy asked when the Executive Committee will receive an update on Marketing.
Mr. Arneson said we have scheduled a presentation on October 11.
Dr. Johnsen announced that Dr. Dan Caplan has accepted the DEO position in Preventive
and Community Dentistry. He will begin his appointment in December.
Dr. B. Johnson stated that Endodontics is interviewing 12 people for residencies this
week.
Dr. B. Johnson reported that last week’s CE course and alumni tailgate were well
received. The Iowa Association of Endodontists met Friday evening at the Holiday Inn
for dinner and a meeting.
Dr. Vincent stated President Bush signed into law the U.S. Troop Readiness, Veterans’
Care, Katrina Recovery Accountability Act on May 25, 2007. The provision is effective
on October 1, 2007 and requires that the current written prescription pads be replaced
with tamper-resistant pads. This involves narcotic as well as non-narcotic prescriptions.
Dr. Vincent said we are in the process of ordering the tamper-resistant pads will get these
distributed prior to October 1. Old pads must be discarded.
Mr. McBrearty said we are continuing to move forward with replacing the patient record
system. AxiUm is scheduled to be in the College on October 2 to provide overviews and
will give a demonstration to the Administrative Staff. Dental Informatics anticipates
replacing Windent by July 1, 2008.
Dr. Kanellis announced that he will chair two committees on clinic design for the
building transformation: Clinical Layout Committee and the Operatory Design
Committee. He will explain further during the Building Transformation discussion at the
Faculty Retreat. These committees will move quickly as we will seek “permission to
proceed” from the Board of Regents this fall.
Dr. Luebke reported that the Joint Commission came to the VAMC last week. He does
not anticipate any problems with the Dental Department.
Dr. Chalkley briefly explained the tooth collection program. We now have a demand for
over 3,000 teeth for educational purposes. She proposed that we will need to expand the
number of students working with this program from three to eight. She asked each
2
department to review the number of teeth they are requesting and confirm the number
needed.
Dr. Johnsen thanked Dr. Chalkley for her work in getting the freshmen dental students
oriented to the College.
Dr. Stanford expressed appreciation for Dr. Gary Nelson’s help in leading a charge for
special needs patients.
Dr. Stanford thanked the Radiology students for the MiPACS orientation.
Ms. Hogan said the staff will have a retreat on Monday while the faculty are on their
retreat in Dubuque. Mr. Arneson said they invited a speaker to focus on providing good
customer service, to external customers (i.e., patients) as well as internal customers (i.e.,
co-workers).
Dr. G. Schneider stated that several community dentists have asked about how to
efficiently refer patients to faculty in the department. The department is developing a
DSP referral form to make available to practitioners. There was discussion that the
College should develop a uniform look and feel for referral forms without dictating the
content. Dr. Schneider will share his department’s form when they complete
development.
Report by Jan Swartzendruber
3
EXECUTIVE COMMITTEE
Report
Thursday, August 30, 2007
PRESENT:
Johnsen, Chair, Arneson, Chalkley, Denehy, Elvers, Hand, Hogan,
Holmes, G. Johnson, B. Johnson, Kanellis, G. Schneider, T. Southard,
Squier, Stanford, Vincent, and Wefel
ABSENT:
Finkelstein, Fridrich, Luebke and McBrearty
GUESTS:
Penni Ryan and Bill Windauer
Dr. Johnsen welcomed Ms. Maggie Hogan to the group.
1.0
CE Update and Fundraising/Alumni Relations – Penni Ryan and Bill
Windauer
Ms. Ryan gave a PowerPoint presentation on Continuing Dental Education. She gave a
review of the 2006-2007 costs per public participant and costs per faculty/staff. The
totals were $76.06 for public and $58.06 for faculty/staff. The charge will remain the
same for adjunct faculty at $30, and administration picks up the remaining $30.
She gave a course review of 2006-2007 that was up from 18 the previous year without
AGD.
The new CE website is available at: www.dentistry.uiowa.edu/ce. Ms. Ryan has been
pleased with the response they have received from adding new distributions. Courses
have been added to both the ADA and AGD websites. They also have expanded their
brochure mailing distribution to neighboring states and have added new email capabilities
that are available only to alumni. They are currently working with the Conference Center
on an email database. She noted that, due to football ticket orders, on-line registration is
not available at this time, but they hope to have that capability in the future.
Ms. Ryan then gave an update on upcoming Alumni Relations events for 2007-2008.
She noted the current and future alumni projects: a new endowed wall, a Kiosk on the
Dental Third Floor Link and a Student Scholarship Wall. She said the class memory
books are a big hit with alumni. The new alumni website is at
www.dentistry.uiowa.edu/public/alumni/index.shtml
She welcomes and encourages faculty to please contact her if they have any new ideas.
Dr. Johnsen thanked her for her very ambitious efforts.
Mr. Windauer distributed the UI Foundation, Total Productivity Report for the Periods
Ending June 30, for the College of Dentistry.
1
Mr. Windauer went over the report and covered the previous simulation clinic campaign.
He noted that he has been following the achievement fund closely and emphasized the
scholarly and faculty support. Overall, he feels the fundraising is going very well and
said they will get into a full-fledged building campaign over the next five-six years. The
goal will be $13-$15 M dollars, and they have started the process of a feasibility study
with alumni to gather their interest, input, and any areas they feel need to be changed.
Their plans are to continue to work on leadership gifts, from clinical to research support.
The next group they will target will be the class leaders for the 1950-2000 classes. He
noted that prior to 1950, there are not a lot of classmates left, but they will be contacting
them individually.
Dr. G. Schneider asked if any companies were being contacted. Mr. Windauer responded
that they have contacted the Carver Foundation, P&G, and Delta Dental. Although, he
has not contacted any implant companies to date, he mentioned that research may help,
and if the group has any suggestions to please let him know.
Mr. Windauer concluded that there are a lot of opportunities for gifts in kind. The group
discussed the naming levels and the honor levels for the campaign and the grateful patient
possibilities for fundraising. Mr. Windauer said we have the loyalty, and we will
continue to explore all the areas available and do more door to door fundraising.
Dr. Johnsen thanked Bill and Penni for presenting this morning.
2.0
Announcements
Dr. Johnsen announced Janet Crow is one of six University of Iowa Outstanding Staff
Award recipients. Dr. Chalkley added they are in the stages of planning a reception for
Janet.
Dr. Johnsen announced that Dr. Kanellis won a Golden Apple Award for inspiring
careers in dental education.
Dr. Johnsen announced there is a CLAS Alumni Fellow Special Lecture that Carol Dahl,
PhD, sister of Dr. Eva Dahl, is presenting on Thursday, September 6 at 4:00 PM, Kollros
Auditorium, 101 BBE. Her lecture is entitled, “Discovery science and technology for
global health solutions”.
Dr. Johnsen announced that Dr. Benjamin Bowling won the 2007 Hanau Best of the Best
Award for Excellence in Prosthodontics by Water Pik, Inc. He was chosen from both
U.S. and international graduating senior dental students who excelled in the study and
clinical applications of Prosthodontics.
Dr. Johnsen mentioned the email from Dr. Axel Ruprecht announcing the installation of
Cone Beam CT unit.
2
3.0
Comments
Dr. Vincent added the Cone Beam CT unit was installed last Monday, but the area is not
quite ready; it should be available by the end of next week. There have been several
training sessions.
Dr. Hand reminded the group about the recent email from Susan Johnson regarding the
American Disabilities Act. Each year the Provost’s Office reminds faculty of the
University’s obligation with regard to students with disabilities and provides them access
to a document entitled, Assisting Students with Disabilities: A Guide for Faculty and
Instructors. He asked DEOs to have this information available to all instructional staff.
Dr. Denehy announced Dr. Cathia Bergeron will be here this weekend.
Dr. Denehy said Dr. Justine Kolker’s parents were involved in a deer/motorcycle
accident.
Dr. G. Johnson added that Jerry Slezak, parking attendant in the dental patient lot, is also
a 2007 Outstanding Staff Award recipient.
Dr. G. Schneider announced that Dr. Dennis Weir will step down in the spring as the
Grad Program Director, and Dr. Peter Lund will start July 1, 2008 in that position.
Dr. G. Schneider passed around the Document for Guidelines for Foundation.
Dr. Johnsen announced that at the Faculty Retreat, we will add to the Tuesday morning
schedule a discussion on student ethical conduct lead by the CAPP committee. We will
cover the charge to CAPP committee to frame discussion for the faculty and rules for use
of old exams.
Report by Deb Abbott
3
EXECUTIVE COMMITTEE
Report
Thursday, July 26, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Elvers, Finkelstein, G. Johnson,
B. Johnson, Kanellis, Luebke, McBrearty, G. Schneider, T. Southard,
Stanford, and Wefel
ABSENT:
Denehy, Fridrich, Hand, Holmes, Squier, and Vincent
GUESTS:
Khera
Dr. Johnsen welcomed Chuck McBrearty to the meeting. Mr. McBrearty is the new
Director of Dental Informatics and most recently served as IT Manager for the University
Facilities Services Group. In the next month, he would like to meet with each Executive
Committee member to get to know them and learn about specific needs in their
departments.
1.0
Internal Updates
Dr. Finkelstein distributed a summary of the recent ADEA Commission on Change and
Innovation in Dental Education (ADEA CCI) Liaison’s conference. The liaisons
representing the UI College of Dentistry are Drs. Mike Finkelstein, David Holmes,
Teresa Marshall, and Rick Williamson. The primary goal of the CCI is curriculum
change that fosters lifelong learning. The ADEA CCI is made up of representatives from
dental education, organized dentistry, the dental licensure community, the Commission
on Dental Accreditation, the ADA Council on Dental Education and Licensure, the Joint
Commission on National Dental Examinations, higher education administration, and
medical education. Dr. Finkelstein noted that one of the strengths of the CCI is that some
of the members are from the dental licensing agencies, which gives licensing agencies a
better sense of what dental education is all about. One of the speakers at the conference
was Professor Bill Hendricson, and we are fortunate to have him speak at our Faculty
Retreat in September. Many talks at the conference focused on why dental education
needs to change. While some schools need a revolution, Dr. Finkelstein believes the UI
is ahead of the game. We continually need to evolve. Another aspect of the talk was on
teaching pedagogy.
Dr. Finkelstein illustrated what we are teaching our students about critical thinking. He
presented concepts from the Critical Thinking Foundation lead by Drs. Richard Paul and
Linda Elder (www.criticalthinking.org). The PowerPoint presentation Dr. Finkelstein
used was developed by Teresa Marshall, who teaches critical thinking to students and
gives them the opportunity to practice it in problem-based learning.
Critical Thinking is:
ƒ A method of thinking in which the thinker improves the quality of his/her
thinking by taking charge of the structures inherent in thinking and imposing
intellectual standards upon them (being cognizant about how we think).
ƒ Self-directed, self-disciplined, self-monitored and self-corrective thinking.
1
Dr. G. Schneider commented that it is essential to teach students about peer review. Peer
review must be combined with evidence-based study.
Dr. Johnsen strongly believes our college does an excellent job in teaching facts, skills,
and critical thinking. He wants us to do a better job in demonstrating how we assess our
students and what we measure. Dr. Johnsen has asked Bill Hendricson to speak at the
Faculty Retreat on the trends in dental schools, particularly with assessment.
Dr. Finkelstein also attended a symposium on Ethics and Integrity in Dental Education.
The conference reviewed cheating violations in US Dental Schools. They discussed how
students respond to allegations of cheating. Many students agreed that although their
behavior was not “right,” they did not think it was unethical. The symposium discussed
how cultural norms of acceptable behavior in business, sports, entertainment, and
politics, often do not apply in health care. Dr. Johnsen talked about his recent
conversation with Larry Goldblatt, Dean of Indiana University School of Dentistry, who
urged Dr. Johnsen to have a discussion in the college and develop a policy on ethical
behavior before any violations arise. This will begin with the CAPP Committee,
charging them to develop a policy and to frame the discussion for faculty. Dr.
Finkelstein believes faculty need to tell our students explicitly what is acceptable ethical
behavior and what is not acceptable. Course directors should take the opportunity at the
beginning of a course to explain to students what constitutes ethical behavior vs.
unethical behavior. Dr. Finkelstein plans to do this with freshman courses this year. The
common denominator of ethical behavior is to devote oneself to learning how to take care
of patients and then always doing what is in the patient’s best interest. Learning to take
care of patients includes (but is not limited to) the following:
ƒ Attend all classes
ƒ Be prompt
ƒ Don’t cut corners
ƒ Work independently
ƒ Commit maximum effort to learning all one can learn while in school and
continuing to learn when one graduates
Dr. Johnsen thanked Dr. Finkelstein for beginning discussions on these important issues.
2.0
Comments
Dr. Johnsen highlighted plans for the upcoming Faculty Retreat. Invitations will be sent
to faculty this week, and we request that they RSVP to Jan Swartzendruber by August 10.
Dr. Wefel announced that Dr. Gary Nelson will begin as Graduate Program Director in
the Department of Pediatric Dentistry on August 1.
Dr. Khera announced that Drs. Jon Ryder and Cathia Bergeron will begin their faculty
appointments in the Department of Operative Dentistry during the month of August.
Dr. B. Johnson thanked Dr. Finkelstein for his work on ethics in the College.
Dr. Elvers confirmed the dates for WREB, April 25-28, 2008. The Iowa State Board of
Dental Examiners is supportive of our hosting WREB.
2
Dr. Kanellis commented on the potential use of advertising the College of Dentistry
services on Cambuses.
Dr. Johnsen distributed copies of the latest version of the Collegiate Agenda.
Report by Jan Swartzendruber
3
EXECUTIVE COMMITTEE
Report
Thursday, June 28, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Denehy, Elvers, Hand, Holmes,
G. Johnson, B. Johnson, Reynolds, G. Schneider, T. Southard, Squier,
Stanford, Vincent, and Wefel
ABSENT:
Finkelstein, Fridrich, Kanellis, and Luebke
GUESTS:
D. Gratton and B. Synan
1.0
Predoctoral Implants – Dr. Gratton
Dr. Gratton presented a PowerPoint on the Collegiate Predoctoral Implant Program.
Dr. Gratton discussed the Implant Screening Clinic and noted why it is effective:
ƒ identification of appropriate dental implant patients
ƒ assignment of patients to specific dental providers
ƒ transparent equitable distribution of patients and treatment types among
departments placing implants
ƒ centralized referral point for internal and external implant patients
ƒ centralized monitoring of progress of implant care
Dr. Gratton highlighted predoctoral implant statistics from the past year. He also showed
statistics indicating the Predoctoral Implant Program is enhancing the Residency Implant
Program. He noted a concern that we are down slightly in the number of implants placed
in 2006-07. This is an indication that we doing a good job of training and we are
competing with private practice.
We should be proud of our implant program and should work to promote it. It involves
teamwork with Prosthodontics, Periodontics, and Oral Surgery.
Dr. Hand thanked Dr. Gratton for his work with this excellent program. He is very happy
with the cooperation within the college and the success of the program.
Tomorrow we will have a CE Course on Single-Tooth Implant Therapy. The course will
feature live patient demonstrations of surgical implant placement, immediate
provisionalization, and definitive prosthesis delivery. On Saturday, we will have a
hands-on abutment procedure session in the Simulation Clinic.
2.0
Comments
Dr. Johnsen commented on the selection of Sally Mason as our new university president.
She is a remarkable person and has already taken a very active position in her new
position.
Dr. Denehy announced that Dr. Cathia Bergeron will join Operative Dentistry at the end
of August.
1
Dr. Wefel stated that Marie Eve Asselin will join the Department of Pediatric Dentistry as
a visiting faculty member on July 1.
Dr. Holmes said Dr. Sena Narendran, our second DEO candidate for Preventive and
Community Dentistry, is visiting the College today. He will have presentations at noon
today and tomorrow in the Galagan Auditorium.
Dr. G. Johnson announced that Drs. Paula Weistroffer and Kumar Neppalli will join the
Department of Periodontics on July 1.
Dr. G. Schneider reported that the Department of Prosthodontics is finishing the
clerkship. Friday is the last day for Prosthodontics residents.
Mr. Reynolds stated that we are on target with putting the computers in the operatories
and should be finished in two months.
Dr. Johnsen announced that Dr. Christopher Squier plans to step down as Associate Dean
for Research at the end of 2007. He noted several of Dr. Squier’s accomplishments. Dr.
Squier believes it is time for new leadership and fresh directions. He will head the
Global Health Studies Program and will continue to direct the T-32 institution program.
Dr. Johnsen said the College will soon begin an internal search for Dr. Squier’s
replacement.
Dr. Stanford asked that faculty see Tom Flynn regarding IRB requirements.
Based on the feedback he has received, Mr. Arneson approached Central Administration
to allow us to provide reduced-fee care for Dentistry faculty and staff and their families.
Central Administration is receptive to the idea, but no final decision has been made. Mr.
Arneson noted that we would need a formal policy.
Dr. R. Williamson will be doing a hands-on demonstration for an out-of-state CE course.
Mr. Arneson explained that Dr. Williamson would not be covered by the state tort claims
law since this work is not for the University. Mr. Arneson obtained quotes for
malpractice insurance for faculty from two companies.
Dr. Johnsen shared that the Southern Illinois University School of Dental Medicine
suspended the grades of its entire first-year class while it investigates allegations of
academic misconduct. Dr. Johnsen believes we need to continue our discussion on the
topic of cheating at some point.
The College of Public Health is in the process of searching for a dean. They appreciate
nominations of potential candidates.
Report by Jan Swartzendruber
2
EXECUTIVE COMMITTEE
Report
Thursday, June 21, 2007
PRESENT:
Hand (Chair), Arneson, Chalkley, Elvers, Holmes, G. Johnson, B.
Johnson, Kanellis, G. Schneider, Squier, Stanford, Vincent, and Wefel
ABSENT:
Denehy, Finkelstein, Fridrich, Johnsen, Luebke, Reynolds, and T.
Southard
GUESTS:
Armstrong, McQuistan and B. Synan
1.0
Collegiate Outreach and Community-Based Activities – Dr. McQuistan
Dr. Hand welcomed Dr. McQuistan to the meeting.
Dr. McQuistan presented a PowerPoint presentation on Predoctoral Extramural Dental
Education Programs.
She stated that all D-4 students participate and each completes two-consecutive fiveweek rotations. There are four groups with 18 students in each group. Their goal is to
provide essential experiences that help students develop a broad understanding of the
responsibilities they will have as dental professionals.
Dr. McQuistan stated that the program helps create awareness of special needs for people
who do not have ready access to dental care. All extramural program are clinical and
community experiences. There are now 11 extramural sites in the state, four national
sites and three international sites.
She shared two very positive comments from students that best described their
experience. After completing this rotation, they have a better understanding of their role
as dentists in the community.
Dr. McQuistan thanked the group for having her today.
Dr. Hand thanked her for her efforts and presentation.
2.0 Comments
Dr. B. Johnson announced that Dr. Walton was hospitalized in Peru and is recovering.
Dr. Wefel inquired about Ed Media photo charges. They were charged an hourly rate for
a photographer. Mr. Arneson said that is not a new policy. Dr. Hand added that the
charges are for maintaining the capability of the services.
Dr. Holmes gave an update on the Preventive and Community Dentistry DEO search. He
announced that Dr. Dan Caplan will be here June 21 and 22. Dr. Sena Narendran will be
here June 28 and 29.
1
Dr. G. Johnson announced Dr. Steve Cooper’s retirement reception is Tuesday, June 26,
from 2:00-4:00 pm in the Perio Conference Room.
Dr. G. Johnson said that Dr. Lainson will host a reception for residents this weekend.
Dr. G. Schneider stated that the Prosthdontics Department will have a resident reception
at Dr. Weir’s home this weekend.
Dr. Kanellis announced that he will send an email to students and residents regarding
radiography. This is to remind students they need to have permission to access patient
records other than those patients who are assigned to them. He added that our system
will record who accessed which records. The group discussed the HIPAA privacy rules.
Dr. Chalkley discussed Dr. Gasparoni’s request to apply for a U.S. D.D.S. She requested
the DEOs to send her in writing the course requirements he needs as soon as possible.
She would like to guide him and start him in August.
Dr. Stanford announced they will have a New Hands-On/Live Surgery Single-Tooth
Implant Therapy course June 29-30. The course will feature live patient demonstrations
of surgical implant placement, immediate provisionalization and definitive prosthesis
delivery. Dr. G. Johnson added that it requires a great deal of staff support as well.
Mr. Arneson is pleased to announce two new hires. Lynn Conway will replace Doris
Dawson as the Business Office Manager; she will begin on July 2, 2007. Lynn comes to
us from the UI Pathology Department with prior experience in the UIHC Business Office.
The retirement reception for Doris is Friday, July 6, from 2:00-4:00 pm.
Chuck McBrearty will be the new Director of Dental Informatics starting July 16, 2007.
Chuck is from University Facilities Services where he worked in a similar capacity for
the past 18 years.
Mr. Arneson thanked the search committees for their work and said a formal
announcement will be sent soon.
The group discussed the recent purchase of the Cone Beam Computer Tomography
(CBCT). Dental CBCT provides anatomical image data similar to medical CT but at a
much lower radiation dose to the patient. It is widely available in either dental offices or
dental imaging centers, is generally half the expense of medical CT and provides dentally
specific information using outstanding 3-D imaging software.
Dr. G. Schneider asked about the status of the simulation clinic and the support lab. Mr.
Arneson said that four new lab stations will be installed starting July 10.
Report by Deb Abbott
2
EXECUTIVE COMMITTEE
Report
Thursday, June 14, 2007
PRESENT:
Hand (Chair), Arneson, Chalkley, Denehy, Elvers, G. Johnson, B.
Johnson, Kanellis, Reynolds, G. Schneider, T. Southard, Squier,
Vincent, and Wefel
ABSENT:
Finkelstein, Fridrich, Holmes, Johnsen, Luebke, and Stanford
GUESTS:
J. Doering, B. Synan, A. Synan, and B. Standish
1.0
The Role of the Patient Representative in Patient Care – Ann Synan &
Barb Standish
Dr. Hand welcomed Ann Synan and Barb Standish to the meeting. Barb thanked the
DEOs for listening to patient complaints and being open to new ideas in resolving
conflict and carrying out the educational mission of the College.
They presented a PowerPoint entitled, Debunking the Myths.
Ann and Barb are patient care representatives, not just patient representatives. Resolving
patient care issues involves a team approach: 1) faculty, staff, and students of the
College; 2) patients and visitors; and 3) patient care representatives.
Ann and Barb discussed types of complaint issues from the patient as well as from the
College.
The role of the patient representative in the management of patient complaints is both
reactive (e.g., phone calls, written correspondence, immediate demand) and proactive
(e.g., identifying recurring problem, create preventative measures, reducing complaints,
and tools that inform the patient).
The patient representatives also provide educational services at health fairs, and they are
an information resource on dental care at the College to outside agencies and dental
offices.
Dr. Hand thanked Ann and Barb for their excellent efforts, often behind the scenes, in
managing and resolving patient care concerns.
2.0
Electronic Health Record Update – Reynolds
Mr. Reynolds distributed a handout on the status of the Electronic Health Record. The
information can also be found on the College of Dentistry IntraDent (Services –
Computing Services - EHR Project Status). Vendor responses to the March 2007 RFP
are available for review at this site. We expect to select a vendor in September.
Regarding clinical progress, we currently have about 33% of the computers in the
operatories. Our goal is to have 323 computers in place by December 2007. Mr.
Reynolds clarified that in purchasing computers for the clinics, the cost for undergraduate
1
students will be paid by the College; the cost for graduate students will be split 50/50
between the College and Department; and the costs for DSP will be paid by the
Department.
3.0
Comments
Dr. Vincent asked if we have regulations in the College regarding use of interpreters. Dr.
Elvers said we provide sign language interpreters and we try to assist with foreign
language interpreters, however, we do not have an obligation to provide interpreters. Mr.
Arneson said we are considering requiring the next patient representative we hire to be
bilingual.
Dr. Vincent announced that Dr. Zoya Kurago has accepted a position at NYU in the
Department of Oral and Maxillofacial Pathology, Radiology and Medicine in New York
City and will be assuming her new position in August 2007.
Dr. B. Johnson said two alumni, Dr. Craig Noblett and Dr. Donna Mattscheck, will be
here on Friday to give an exam to Endodontic residents. Dr. William Schindler from San
Antonio will also administer the exam.
Dr. Wefel attended the Annual Session of the American Academy of Pediatric Dentistry
in San Antonio May 24-27. He heard many good things about the UI College of
Dentistry.
Regarding the International Faculty DDS Program, Dr. T. Southard asked what the
benefit will be for us. Dr. Hand expects that we will require a commitment of service to
the College or financial payback. He emphasized that this will be a very individualized
program. The group also discussed the need to further discuss the pharmacology
requirement.
Dr. G. Johnson announced that Dr. Steve Clark completed the necessary board
certification in Periodontics in May.
Mr. Reynolds said 10 desk-top computers in the Oral B Classroom are being replaced by
10 laptops. We plan to add 30 more laptops in that room that can be utilized on request.
Depending on feedback Mr. Reynolds receives, we will be able to install more laptops on
a permanent basis.
Dr. Squier reminded the group that their T-32 training grant has two spots open for junior
faculty (at the rank of assistant professors). Anyone who has a potential candidate, please
talk to Dr. Squier.
Dr. Chalkley mentioned that the Provost is considering having one commencement
ceremony in May. The driving force is that the University will be awarding honorary
degrees.
Report by Jan Swartzendruber
2
EXECUTIVE COMMITTEE
Report
Thursday, May 31, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Denehy, Elvers, Fridrich, Hand,
Holmes, G. Johnson, B. Johnson, Kanellis, Reynolds, G. Schneider, T.
Southard, Squier, and Vincent
ABSENT:
Finkelstein, Luebke, Stanford, and Wefel
1.0
UIHC Update – Dr. Fridrich
Dr. Fridrich discussed the following topics in a PowerPoint presentation:
• Consultants
ƒ D. J. Sullivan – recommendations planned for operating and recovery
rooms
ƒ Navigant – recommendations for Ambulatory Care Clinics
• Iowa Care
ƒ Replacement for the State papers program
ƒ UIHC receives $27.4 million from the State for delivery of care including
pharmaceuticals
ƒ April to June 2007 – unfunded
ƒ Governor Culver committed additional funds
ƒ Outside of UIHC and COM sharing agreements, there are no professional
fees paid under this plan
ƒ OMS will provide $1.2 million in care this fiscal year alone
• Ambulatory Surgery Center (ASC)
ƒ 2 rooms opened March 26, 2007
ƒ 6 rooms opened by May 1, 2007
ƒ 44,000 square foot facility with 6 OR’s
ƒ Dr. Douglas Merrill, Director
ƒ Ramp up strategy employed
ƒ True ASC cases only for now
ƒ Orphan cases and the main OR/old ASC
• Malcolm Baldrige
ƒ Malcolm Baldrige, Secretary of Commerce from 1981-1987, was a
proponent of quality management as a key to this country’s prosperity and
long-term strength. In recognition of his contributions, Congress named
the Baldrige Award in his honor. The award is given by the President of
the United States to businesses—manufacturing and service, small and
large—and to education, health care and nonprofit organizations that apply
and are judged to be outstanding in seven areas: leadership; strategic
planning; customer and market focus; measurement; analysis; knowledge
management; and human resource focus, process management, and
results.
1
ƒ
ƒ
•
Their motto is “Every, Every, Every” – providing excellent service to
every patient, every time.
Websites:
http://www.nist.gov/public_affairs/factsheet/baldfaqs.htm
http://www.quality.nist.gov/
EPIC
ƒ EPIC is UIHC’s new electronic record, which includes medical
documentation and will eventually include billing and collection as well as
scheduling.
ƒ They are working to finalize installation by June with implementation
through 2009.
Dr. Fridrich commented on the new ER. Since the ER is becoming a primary care
provider, it is the fastest growing department.
Dr. Kanellis asked about possible long-term plans with a freestanding children’s hospital.
Dr. Fridrich has not heard anything about this recently and believes that the project is on
hold.
In his role as President of the American Board of Oral & Maxillofacial Surgery
(ABOMS), Dr. Fridrich talked about working with the review committee for
accreditation.
2.0
Comments
Dr. Johnsen announced that the June 7 DEO meeting will be canceled.
Dr. G. Johnson commented on yesterday’s farewell reception for Dr. Janet Guthmiller.
The reception was jointly sponsored by Dows and the Department of Periodontics. Dr.
Guthmiller has been a great asset to the College and will be deeply missed. Her last day
will be June 8.
Several departments hosted departmental award luncheons this week. Dr. Hand affirmed
this tradition as an excellent way to recognize students, faculty and staff in the
department.
Dr. Hand requested input on whether we should keep a database of names of people who
have expressed interest in serving as adjunct faculty. We could include them in activities
in the College to gauge their level of interest and guide them in the future for potential
full-time faculty positions.
Dr. B. Johnson announced that Brad Ray, D4, received the American Association of
Endodontics Award for outstanding performance over the four-year program.
Dr. Kanellis stated that DEOs recently received an email requesting information about
the number of left-handed operatory configurations needed. Please forward the
information to Dave Reynolds.
2
Dr. Kanellis will send a Molar Express on the topic of patient billing. When a patient has
dental insurance, we have an obligation to attempt to collect the co-payment from the
patient. Co-payments are required by insurance plans as a means to help hold down the
cost of care, and waiving co-payments is considered a violation of the provider's contract
with the insurance company.
Dr. Kanellis announced that Dr. Gary Nelson has accepted the offer to be the new
Pediatric Dentistry Graduate Program Director beginning August 1.
Dr. Squier reported that we just received the score for the resubmitted CTSA. It is very
possible we will be awarded the grant but not a sure thing.
Dr. Chalkley distributed the 2007 Dental Commencement booklets and encouraged all to
attend the event at Hancher on June 8 at 3:00 p.m.
Dr. Johnsen announced that Dr. Damiano was named head of the Public Policy Center.
Dr. Johnsen commented on the UI Presidential Search. Several themes have surfaced in
discussions: find the center of gravity for faculty and try to stay with it; connect outside;
do your programs well and demonstrate them to others; and in a research-intensive
university, watch your grants.
Dr. Johnsen stated that Dr. Wefel was a major contributor on the ADA taskforce for
evidence-based dentistry. The mission was to look at professionally applied topical
fluorides.
Report by Jan Swartzendruber
3
EXECUTIVE COMMITTEE
Report
Thursday, May 24, 2007
PRESENT:
Hand (Chair), Arneson, Chalkley, Denehy, Elvers, Finkelstein,
Holmes, G. Johnson, B. Johnson, Kanellis, G. Schneider, T. Southard,
and Vincent
ABSENT:
Fridrich, Johnsen, Luebke, Reynolds, Squier, Stanford, and Wefel
GUESTS:
Synan
1.0
Curriculum Committee Update – Dr. Finkelstein
Dr. Finkelstein explained the composition of the Curriculum Committee. He noted the
importance of including dental students on the committee. Dr. Finkelstein highlighted
the functions of the committee including reviewing, recommending and advising major
curricular changes and proposed course changes. Having served on the committee for a
number of years, Dr. Finkelstein said the committee is taking a more proactive role than
in the past.
Curriculum issues discussed by the Curriculum Committee during 2006-07 include:
• Reorganization of the Prosthodontics D1 and D2 curriculum – Dr. G. Schneider
commented that the reorganization provides a more logical sequence from the
student perspective.
• Prosthodontics for D3 students
• Increased D1 and D2 exposure to making (taking) radiographs
• Pass/Fail Grading Option
• Discussion of Building Transformation and impact of related curriculum changes
• Continuity of care for D3-D4 Students and Patients
• Monitoring student progress (separating didactic and laboratory assignment
grades to more carefully monitor student hand skills)
• Support collegiate use of ICON course websites
• Mandatory Training (infection control, HIPAA training, and child/adult abuse
identification training)
At the request of students, we will begin review of sophomore Oral Pathology in the fall
2007 semester.
2.0
All College Conference Date – Dr. Hand
There has been a request to move the All College Conference to August 20, the week
before the University begins classes. This would avoid the loss of curriculum time for
Monday classes and would be better for students and the College in general. One
concern is that faculty and staff might be previously scheduled for vacation. Since this
could result in low attendance due to planned absences, we will not change the date. The
All College Conference will be held on August 27, 2007.
1
3.0
Internal Audit – Mr. Arneson
Mr. Arneson meets annually with internal auditors, and he reported on his recent meeting
with them. The internal auditors, who report directly to the Board of Regents, raised a
concern about courtesy reductions for patient fees and lag time between treatment and
billing. They stated that Dentistry will be the focus of an audit this year. We need to
address these issues and point to policy decisions that have been made. The auditors will
look at whether the policies are appropriate and if policies are met. The auditors’
findings will be reported to VP Doug True, Provost Hogan, and the Regents. We will
draft a policy on DSP courtesy code and present it to the Executive Committee within the
next two weeks. Mr. Arneson requested that we stop insurance-only payments
immediately.
4.0
Comments
As a part of a retention package for Karin Weber-Gasparoni, Dr. Hand announced that we
are offering Alberto Gasparoni an opportunity to earn a U.S. D.D.S. Each department
will need to assess his knowledge and skills in their discipline. Dr. Hand emphasized that
the length of this program is open-ended. Alberto will need to have the knowledge and
skills required of any other graduate of the College. He has passed Part I of the National
Boards and will have taken and passed Part II of the National Boards prior to beginning
this training.
Dr. Synan reported on the death of Dr. Merle Hale, original founder and Chairman of the
College of Dentistry’s Department of Oral Surgery from 1952-1979. Dr. Hale was 93.
Dr. G. Johnson said they had a departmental luncheon in honor of Drs. Janet Guthmiller
and Steve Cooper. A collegiate farewell reception is planned for Dr. Guthmiller on
Wednesday, May 30, from 1:00 – 3:00 p.m. in the Deans Conference Room.
Dr. T. Southard commented on a recent experience that Dr. K. Southard had with a
patient who is a University employee. The patient was pleased to learn that the UI
College of Dentistry has real dentists and orthodontists. This confirms that we need to
market our services so that people are aware.
Report by Jan Swartzendruber
2
EXECUTIVE COMMITTEE
Report
Thursday, May 17, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Denehy, Elvers, Hand, Holmes,
G. Johnson, B. Johnson, Kanellis, Luebke, G. Schneider, Stanford,
and Vincent
ABSENT:
Finkelstein, Fridrich, Reynolds, T. Southard, Squier, and Wefel
GUESTS:
Barry Sharp
1.0
Barry D. Sharp, Director, VAMC
Dr. Johnsen welcomed Barry Sharp, Director of the VA Medical Center, to the meeting.
The College of Dentistry has had a long partnership with the VAMC. Mr. Sharp said he
began working at the VAMC in Iowa City as a college work-study student. He served at
several hospitals in the country before returning to Iowa City in July 2006 as the Director
of the VAMC.
Mr. Sharp views his responsibilities as managing health care, training, and carrying out
the research mission. He makes three promises to new employees:
1) The VA will deliver healthcare second to none.
2) The VA will maintain the services they deliver or expand them.
3) Each veteran served will be satisfied with the outcome of his or her care. Mr.
Sharp added that based on patient feedback received, the service has been quite
good.
Mr. Sharp shared some challenges the VAMC faces: 1) documentation needs
improvement; 2) space, both clinical space as well as additional parking is needed.
Following introductions of each member of the Executive Committee, Dr. Johnsen asked
for questions or remarks from the group. He commented on the training support the VA
provides. Our Endodontics, Periodontics, and Prosthodontics residents receive training at
the VA, and it has been a positive experience. Mr. Sharp stated that at least 50% of
healthcare providers in the country have been involved at some time with the VA.
Dr. Johnsen thanked Mr. Sharp for meeting with the Executive Committee and said we
look forward to our continued partnership with the VAMC.
2.0
Comments
Dr. Johnsen mentioned that we will continue to discuss the tenure appointments,
particularly extending the tenure clock.
The issue of cheating is becoming an issue in some dental schools. Dr. Johnsen received
an email this week from ADEA about cheating that was reported in three dental schools.
1
Are we creating an atmosphere where students will conduct themselves at high levels of
professionalism? Dr. Kanellis emphasized that we need to make our expectations clear to
our students. Dr. Chalkley believes students are aware of our expectations and they let us
know when they believe cheating is occurring. In a roundtable discussion, the group
discussed the following:
•
•
•
•
•
Test construction as a way to avoid cheating – open book exams or short answer
rather than multiple choice questions.
Expectations must be known – define cheating and the consequences of cheating.
Test banks can be a way to study the material. Should they be considered
cheating?
Utilize an honor code in which students agree not to cheat with the stipulation that
offenders will be brought before a panel of peers.
Students should hold the same ethical standard in their dental school experience
as they will in their practice.
Dr. Elvers commented on the value of Helen Sharp’s ethics course, particularly when she
has clinical faculty participate in small group discussions with students.
Dr. Johnsen recommended that we discuss this topic more widely at a future faculty
meeting or retreat.
Dr. G. Johnson said Periodontics residents are finishing their thesis. Paula Weistroffer
will remain in the College as faculty beginning in July; Mike Franzman will go into
practice in Davenport; and Tommy Statz will go into practice in Des Moines.
Dr. Janet Guthmiller was named Student Mentor of the Year by the local student AADR
group.
Farewell receptions are planned for Dr. Janet Guthmiller (on May 30) and Dr. Steve
Cooper (in June).
Dr. Holmes received word from Dr. Elvers that everyone passed their clinical board
exams.
Dr. Mike Leary was honored with the Distinguished Service Award at the IDA opening
ceremony.
Dr. Denehy stated that Operative Dentistry’s hands-on course at the IDA was very
successful.
Dr. Hand announced that Dr. Michelle McQuistan passed her Dental Public Health
Boards.
Dr. Pete Damiano received the Outstanding Service Award at the 2007 Annual Session of
the Iowa Dental Association.
2
Dr. Hand thanked everyone for completing the Post-Tenure Effort Allocation Program
database. Now he has an annual report of outside activities and needs faculty to record
all outside professional activities in this database. The Operations Manual lists activities
that do not need to be disclosed. Dr. Hand will send an email to faculty with a link to the
database and forms.
Dr. B. Johnson said Kristy Marker received the Carl Svare Graduate Research Award.
Dr. Elvers said the CRDTS hygiene exam went well last week.
Dr. Kanellis shared that Dr. Gary Nelson, a former classmate of his, is scheduled to
interview for a faculty position in Pediatric Dentistry this weekend.
Dr. Chalkley announced that the National Boards will be reported differently in the
future.
Mr. Arneson and Dr. Elvers have finished reviewing the fees, and they will distribute one
more time for review.
Report by Jan Swartzendruber
3
EXECUTIVE COMMITTEE
Report
Thursday, May 10, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Elvers, Hand, B. Johnson,
Kanellis, Reynolds, G. Schneider, T. Southard, Squier, and Vincent
ABSENT:
Denehy, Finkelstein, Fridrich, Holmes, G. Johnson, Luebke, Stanford,
and Wefel
GUESTS:
S. Armstrong and B. Synan
Dr. Johnsen thanked everyone for participating in the Iowa Dental Association Annual
Session last weekend.
1.0
Faculty Development – Dr. Hand
Dr. Hand stated that faculty reviews (including annual reviews, third year reviews, posttenure reviews, and five-year reviews) help identify faculty development needs and
structure faculty development opportunities.
Dr. Hand distributed a list of presentations for the Junior Faculty Seminar Series in 2006
and 2007 year-to-date. He noted that we have invited Cynthia Joyce, Office of the
Ombudsperson, to present several topics to junior faculty. Junior faculty recommended
exposing senior faculty to some of Ms. Joyce’s topics, and we have scheduled her to
present at the 2007 Faculty Retreat in September. Dr. Hand also meets individually with
junior faculty at their request to review their dossier.
Dr. Hand would like to do more with senior faculty opportunities. He noted that we
sponsor some developmental activities such as the ADEA Leadership Program and the
CIC Academic Leadership Program. We also helped sponsor a grant writing seminar.
Occasionally we receive a faculty development request for support to visit a school or
learn a technique.
Dr. Hand highlighted several awards available for faculty, including the Collegiate
Teaching Award, McLeran/Montgomery Pierre Fauchard Award, and ADEA Awards.
We strive to identify potential faculty to nominate for these awards.
Dr. Hand distributed a draft of a New Faculty Orientation Checklist and asked for
suggestions. Dr. G. Schneider believes that new faculty also need to orient through Dows
Institute for Dental Research.
Dr. Hand mentioned another goal for junior faculty is to build a faculty profile database
to share projects on which they are currently working. The group of junior faculty would
like to develop a template that lists special skills or expertise, whether in research,
clinical, or educational. They would also identify collaboration opportunities and special
resources.
1
Dr. Squier added that they will have two slots available for junior faculty (rank of
assistant professor) for research training on the T-32 training grant in the coming year
and asked for names of suitable faculty.
Dr. Hand noted that the Office of the Provost offers Career Development Awards
(formerly called sabbaticals). Although faculty in the College of Dentistry do not
frequently take advantage of Career Development Awards due to clinic obligations, he
would like to find a way to allow a faculty member to take off a semester or even one or
two months to enhance their development as faculty.
Dr. Johnsen thanked Dr. Hand for his efforts in faculty development, particularly with the
junior faculty seminars.
2.0
FY08 Budget – Mr. Arneson
Mr. Arneson mentioned an email from Doug True, Provost Hogan, and Sue Buckley
regarding having a 4½% salary increase policy now and a 2% increase in January 2008.
While this has been one of the better years for the University regarding funding from the
state, the University has a $6M deficit, which means they will require reallocation.
Unfortunately the College of Dentistry will receive one of the smallest allocations of all
colleges. Our target is 4½%, which will mean we will need to reallocate from existing
sources. Education and Law are targeting 6½%; the overall target for CLAS and
Business will be 9% including a mid-year allocation. Dentistry has the opportunity to
raise surcharges and generate income through clinics. Mr. Arneson will contact each
department before the end of the day on Monday to be sure we are on track.
Dr. Johnsen thanked Mr. Arneson for doing a great job with the budget.
3.0
Comments
Dr. Johnsen reminded the group that the 2007 Faculty Retreat in Dubuque will be
September 17 and 18. We plan to have Cynthia Joyce lead a session on communication
and conflict management. Bill Hendricson, Assistant Dean for Educational and Faculty
Development at the University of Texas Health Science Center at San Antonio, will be
our guest for one half-day to discuss outcomes and measures for critical thinking.
Dr. Johnsen is in the process of finalizing the collegiate agenda. Two areas of particular
interest are the continuity of patient care in the third and fourth year and a marketing plan
and assessment.
Dr. Johnsen recognized Dr. Ruprecht’s work on digital imaging.
Dr. T. Southard commented on the advantages of having experts in the specialties in the
same building. This is an excellent benefit over private practice.
2
Dr. Hand announced that Delta Dental is interested in supporting a faculty member or a
graduate student to complete a literature review/white paper on the effects of medications
and medical conditions on the delivery of dental care.
Dr. Hand received a request from Scott County Community College Dental Assisting
Program to bring students to our specialty clinics beginning March 2008. It appears they
want to put two dental assisting students in each specialty area. The students would be
supervised by one of their faculty members. While we try to cooperate with community
colleges, we do not want this to interfere with our educational mission. Dr. Hand would
like this to be an institutional decision and asked for input on a response. Dr. Kanellis
recommended offering options. Dr. Elvers will send an email to DEOs to poll what they
wish to do.
Dr. B. Johnson announced that the Annual Session of the American Association of
Endodontists (AAE) was held last week. Dr. Tom Peek was elected President, Dr. Jon
Juhlin was elected Vice President, and Dr. Bruce Justman was elected SecretaryTreasurer.
Dr. Kanellis announced that the Dean sent a letter this week requesting to host WREB
next year and listed specific dates. Once the exam has been scheduled, we will send a
letter to CRDTS.
Mr. Reynolds reported that digital imaging is on schedule. By the end of December, the
College will be totally digital imaging enabled. We have our first of three online
demonstrations for Axium today as part of the EHR vendor evaluation. Information
about placing PCs in operatories will be coming shortly.
Dr. Kanellis commented on the excellent sessions he attended at the IDA Annual Session.
Dr. Squier said the RFA that has just been released is for Centers for Research to reduce
disparities in oral health. The focus tends to be on ethnic disparities. We hope to have a
viable application by November.
Dr. Chalkley commented on the article in the Daily Iowan on student loans. There will
not be any health profession money for at least two years.
Mr. Arneson said they have interviewed four of five candidates for the Dental Informatics
director position.
Report by Jan Swartzendruber
3
EXECUTIVE COMMITTEE
Report
Thursday, April 26, 2007
PRESENT:
Johnsen (Chair), Chalkley, Denehy, Elvers, Finkelstein, Hand,
Holmes, G. Johnson, Luebke, G. Schneider, Squier, and Wefel
ABSENT:
Arneson, Fridrich, B. Johnson, Kanellis, Reynolds, T. Southard,
Stanford, and Vincent
GUESTS:
Marcella David, C. Marek, and B. Synan
1.0
Professor Marcella David, Special Assistant to the President for Equal
Opportunity & Diversity and Associate Provost for Diversity
Dr. Hand welcomed Professor David to the meeting. Professor David explained her title
and the importance of serving on behalf of the Office of the Provost as well as the Office
of the President. During the past year, she has focused on the mandate to combine
Support Service Programs and Opportunity at Iowa since they have similar students
reaching out to them.
Professor David provided copies of The Iowa Promise, the UI’s strategic plan for 20052010. The plan has elevated diversity to a major strategy. The three primary goals are:
1. Promote a welcoming climate that enhances the educational and work experience
for all members of the community and prepares our graduates to live in an
increasingly global environment.
2. Build a critical mass of underrepresented faculty, staff, and students.
3. Hold all parts of the University accountable for improving the climate for
diversity and building a critical mass of underrepresented faculty, staff, and
students.
Professor David highlighted the March 2006 report and recommendations of the
Diversity Action Committee. The committee was charged to suggest specific steps the
University can take to recruit and retain U.S. underrepresented minority faculty, students
and staff. Professor David is particularly pleased with the recommendation that every
college or unit should have a diversity committee that addresses diversity issues. This
will help sustain the growth of their efforts. The committee identified many concerns
with the University’s climate. Data from an undergraduate climate survey confirm that
most students feel that the University of Iowa is a good place to be and they are adjusting.
Minority and older students as well as students who are non-U.S. born citizens do not feel
as welcome and do not feel they belong here.
Professor David shared copies of the Diversity @ Iowa, a publication that assists in
recruiting. By this summer, they also plan to have a video as a resource to utilize in
recruiting.
1
Professor David briefly discussed the 2007 Collegiate Diversity Report, which provides
information on the student body. It gives a snapshot of where each college is in terms of
executive, faculty, and administrative staff and indicates trends.
While we already have exceeded one of our planning goals, we must not lose momentum.
We need to provide a climate in which people will want to stay.
Dr. Hand commented on the distinctions the Provost has made between tenured and
tenure-track faculty and asked why clinical-track faculty have not been included (e.g.,
eligibility for FDOP funding). We make the same commitment to our clinical-track
faculty as we do to our tenure-track faculty. Professor David explained that clinical-track
faculty tend to be less committed to staying. She added that this is prejudicial but not
pernicious.
Dr. Hand thanked Professor David for coming to share about her office and its goals to
increase diversity and improve the climate at the University.
2.0
American Heart Association Guidelines re: Antibiotic Prophylaxis in Dental
Patients – Drs. Michael Finkelstein and Cindy Marek
Dr. Finkelstein distributed an article from the journal Circulation published online April
19, 2007 by the American Heart Association concerning the new 2007 guidelines on
prevention of infective endocarditis (IE). He also distributed a copy of the new
guidelines listed on the ADA website, www.ada.org/public/topics/antibiotics.asp. He
provided a history of evidence validating that dental procedures do not cause IE.
Dr. Finkelstein summarized the information from the ADA webpage:
1. The guidelines are based on a growing body of scientific evidence that shows the
risks of taking prophylactic antibiotics outweigh the benefits for most patients.
Inappropriate use of antibiotics can lead to the development of drug-resistant
bacteria.
2. Scientists found no compelling evidence that taking antibiotics prior to a dental
procedure prevents IE in patients who are at risk of developing a heart infection.
3. Patients’ hearts are already often exposed to bacteria from the mouth, which can
enter their bloodstream during basic daily activities such as brushing, flossing or
eating. IE is more likely to occur as a result of these everyday activities than from
a dental procedure.
4. The guidelines say patients who have taken prophylactic antibiotics routinely in
the past but who no longer need them now include those with mitral valve
prolapse, rheumatic heart disease, bicuspid valve disease, calcified aortic stenosis,
and congenital heart conditions such as ventricular septal defect.
5. The new guidelines are aimed at patients who would have the greatest danger of a
bad outcome if they developed a heart infection. Preventive antibiotics prior to a
dental procedure are advised for patients with artificial heart valves, a history of
infective endocarditis, certain serious congenital cyanotic heart conditions, a
cardiac transplant that develops a problem in a heart valve, or a heart valve
repaired with a prosthetic material.
2
6. For the patients listed in item 5 above, the new recommendations apply to all
dental procedures involving manipulation of oral soft tissue, including teeth
cleaning and extractions.
Dr. Finkelstein directed the group to the tables in the ADA handout:
• Table 2: Primary Reasons for Revision of the IE Prophylaxis Guidelines
• Table 3: Cardiac Conditions Associated with the Highest Risk of Adverse
Outcome from Endocarditis for which Prophylaxis with Dental Procedures is
Recommended
• Table 4: Dental Procedures for which Endocarditis Prophylaxis is Recommended
for Patients in Table 3
• Table 6: Summary of Major Changes in Updated Document
Dr. Marek discussed the best way to explain this to patients. She advised keeping it
positive and moving the emphasis from bacteremia to good oral hygiene.
Dr. Hand said the guidelines should be implemented immediately in the clinic. Dr.
Marek drew attention to the table in the journal article listing regimens for a dental
procedure. She will prepare cards of this table to distribute to faculty and students for
clinic use.
3.0
Comments
Dr. Johnsen announced that the Iowa Dental Reception at the annual IDA meeting will be
on Saturday, May 5, 5:30 – 7:00 p.m. in the Coral Ballroom, Salon E, at the Coralville
Marriott. He would like to see each department represented at the reception.
Dr. G. Schneider stated that Marilyn Shaw’s last day in the College is next Friday. She
will be greatly missed, having served in the College for 26 years, 23 of which were in the
Department of Prosthodontics. A retirement reception is planned for Friday, May 4,
from 2:00 – 4:00 p.m. in the Filling Station. Amy Kurtz has been selected to step into
Marilyn’s position.
Dr. Holmes thanked everyone who helped with coverage while a dental hygienist and a
dental assistant, both from our DSP, were out.
Dr. Elvers and Dave Reynolds returned from Boston where they looked at Salud and
axiUm. They will report their findings at an upcoming meeting.
Report by Jan Swartzendruber
3
EXECUTIVE COMMITTEE
Report
Thursday, April 19, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Denehy, Elvers, Fridrich, Hand,
Holmes, G. Johnson, B. Johnson, Reynolds, G. Schneider, T.
Southard, Stanford, Vincent, and Wefel
ABSENT:
Finkelstein, Kanellis, Luebke, and Squier
1.0
Collegiate Agenda – Dr. Johnsen
Dr. Johnsen briefly highlighted accomplishments and progress on goals listed on the
2006-07 Collegiate Agenda. He distributed a draft of the 2007-08 Collegiate Agenda and
explained each goal. These goals have not been finalized, and he welcomed input.
Dr. G. Schneider said it is becoming clear that the clinic fees are a critical issue and this
item should be added to our Collegiate Agenda. Mr. Arneson added that in light of
reduced funding from the State and the University, we need to pay close attention to
clinic income.
Several commented on the need to increase patient pool. This needs to be a higher
priority on our Collegiate Agenda. Marketing will help promote our services. We need
to emphasize our quality care at economical rates. The ability to refer to specialists inhouse is another benefit of the College. It was noted that the environment also affects
patients’ perceptions of the services they purchase, which underscores the importance of
the building transformation.
Dr. B. Johnson said we need to look at our applicant pool to ensure we have good quality
students for our predoctoral and specialty programs.
Dr. Wefel commented on the need for research space as we increase research grants.
Dr. Johnsen asked that comments on the Collegiate Agenda be returned to him within the
next two weeks.
2.0
Comments
Dr. Johnsen commented on yesterday’s meeting with the Iowa Board of Dental
Examiners. He and Dr. Holmes told the Board that we are almost certain we will switch
to the WREB exam next year. This was viewed favorably by the Board. They also
requested approval for granting an Iowa license upon graduating without taking the
clinical board exam. This will be referred to an ad hoc committee.
Dr. Fridrich announced that the Dr. Donald Osbon Memorial Lecture will be held here on
Saturday, April 21.
Report by Jan Swartzendruber
1
EXECUTIVE COMMITTEE
Report
Thursday, April 12, 2007
PRESENT:
Johnsen (Chair), Arneson, Denehy, Elvers, Hand, G. Johnson, B.
Johnson, Kanellis, Luebke, Reynolds, G. Schneider, T. Southard,
Squier, Vincent, and Wefel
ABSENT:
Chalkley, Finkelstein, Fridrich, Holmes, and Stanford
GUESTS:
J. Doering and B. Synan
1.0
Clinic Fees – Mr. Arneson and Dr. Elvers
Mr. Arneson said the predoctoral fees target will be 50% of the median fees in our area.
Resident fees will be targeted at 75% of the median. He distributed the 2006-07 College
of Dentistry Fee Guidelines and asked everyone to discuss with their faculty. He also
distributed the College of Dentistry Procedure Counts from July 1, 2006 to March 17,
2007. He noted that we need to raise the DSP fees where applicable, especially in areas
where resident fees are proposed above current DSP rates. Mr. Arneson distributed the
2006 National Dental Advisory Service (NDAS) Fee Report. He asked for DSP fee
recommendations and adjustments to the proposed resident and predoctoral fees by April
27. Please include a description of why the fee should be set at that level. Dr. G.
Schneider requested an electronic copy of the fixed/removable prosthetics lab fee
schedule in order to utilize track changes for proposed revisions.
2.0
Comments
Dr. Kanellis said 21% of our students failed at least one section of the CRDTS exam this
year. He followed up with a survey to D3 students. Out of 53 students who responded,
only four would like us to host CRDTS again next year. The rest would prefer that we
host WREB. We would need to request a date, preferably March. We are scheduled to
meet with the Iowa Board of Dental Examiners next week and plan to discuss this issue
with them.
Dr. Kanellis would like to ask the board to grant licensure upon graduating without
taking the clinical board exam. Graduating from our four-year dental school is a more
valid indicator of competency than a clinical board exam taken over two days. This is a
benefit to students who stay in Iowa and would increase the number of graduates who
choose to stay in the state.
Dr. Johnsen commented on the budget discussion at Tuesday’s faculty meeting.
Dr. Synan said Oral Surgery and Periodontics are presenting the local anesthesia course
for dental hygienists this weekend.
1
Oral Surgery is hosting the Donald B. Osbon Lecture on April 21 in the Galagan
Auditoria.
The 2007 Annual Session of the American Association of Endodontists will be held April
24-28. Dr. B. Johnson cautioned that there will be less coverage in the department that
week. Dr. Keith V. Krell was elected as one of the trustees of the American Association
of Endodontists Foundation.
Mr. Reynolds said the clinical RFPs are in. They are concentrating on the Salud RFP in
preparation for the Salud Users meeting at Boston University April 23-24. Dr. Elvers,
Joni Yoder, and Mr. Reynolds will attend the meeting. He will keep us updated.
Dr. Luebke said Dr. Kirby Amonson, the new chief of the VA Dental Service in Des
Moines, is a graduate of the University of Iowa College of Dentistry.
Dr. Luebke noted that due to contract requirements, the VAMC will be advertising for a
fulltime oral surgeon.
Dr. Squier stated that we are hosting the Midwest Regional Student Research Conference
this weekend. Dr. Janet Guthmiller will give the keynote address.
Mr. Arneson said the College of Dentistry will participate in a pilot program for
purchasing alcohol on procurement cards. He will meet with primary support staff to
explain the program.
Mr. Arneson announced that we are now listed as an underwriter on NPR. The spots
signifying our sponsorship began airing this week.
Report by Jan Swartzendruber
2
EXECUTIVE COMMITTEE
Report
Thursday, March 29, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Denehy, Elvers, Hand, Holmes,
G. Johnson, B. Johnson, Kanellis, Luebke, Reynolds, G. Schneider, T.
Southard, Squier, Stanford, Vincent, and Wefel
ABSENT:
Finkelstein and Fridrich
GUESTS:
Vicki Green, Teresa Kulper, Nikole Mac, and B. Synan
1.0
UI LEAD Presentation – Teresa Kulper & Nikole Mac
Dr. Johnsen welcomed Teresa Kulper and Nikole Mac to the meeting. Teresa and Nikole
are in the department of Organizational Effectiveness, a unit of the University’s Central
Human Resources.
Teresa provided a background of the leadership program, UI LEAD, noting that
identifying, developing, and sustaining effective leaders is a core competency of healthy,
thriving, and successful organizations. Nikole added that effective leadership is critical
to meeting the goals of the university, and they are tying the leadership program to the UI
Strategic Plan and to the Working@Iowa Survey.
The leadership program is moving out of the pilot phase and is now opening up
throughout the campus. Phase I, an intensive assessment phase, is the topic of today’s
presentation. Nikole highlighted the four steps in the program:
1. Prepare – define success measures and objectives; set goals
2. Assess – gain insight and awareness incorporating 360-degree assessments by an
outside vendor
3. Plan – develop the Talent Development Plan
4. Support – actions taken, adjustments made, and progress measured; advisor follows
up with participant at 6 and 12 months and at 18-24 months to re-survey
The program was originally developed for existing leaders, but they will also assist in
identifying potential leaders. Teresa emphasized that this is a developmental opportunity.
Dr. Hand understood that the college could recommend someone to participate. He asked
if individuals could self-refer. Teresa responded that they could self-refer, however, they
need to work through their supervisor, and there is a cost involved ($360 for the vendor
assessment).
Teresa asked for input on what leaders would hope to gain from involvement in this
problem. Responses were as follows: interpersonal conflict; gender-based differences in
1
communication; conflict management; generational differences; cultural differences;
motivational initiative; change management.
Teresa asked if there would be interest in a program offered centrally, taking a mix of
leaders from all areas of campus, or if there would be more interest in a program
consisting of a group within the College of Dentistry. There is benefit in both
approaches. One suggestion was to offer something centrally first and leave it up to the
colleges to create an initiative within the college.
Dr. Johnsen said he would certainly encourage faculty and supervisory staff to participate
in this program.
2.0
International Faculty DDS Program – Dr. Hand
Dr. Hand previously distributed a draft of a memorandum of understanding regarding
recruitment and/or retention of international faculty. The program would provide an
opportunity for international faculty to earn a domestic dental degree. Issues addressed in
the memo include the ability to have a dual student-faculty appointment and the handling
of payment of tuition and fees. Dr. Hand noted that payment of tuition by the college or
department on the individual’s behalf would constitute a taxable benefit. There would
also be a financial repayment component in the event the participant did not fulfill the
obligation to stay at the University for a specified period of years. The length of the postprogram commitment will need to be decided. We also will need to determine a process
for deciding a preference order.
Due to promotion concerns, Dr. Hand does not believe any non-tenured tenure-track
faculty member should be a part of this program. He would recommend that any tenuretrack faculty member wait to apply for the program until after they attain tenure. The
alternative would be to seek approval from the Provost to allow an automatic stop of
tenure clock for participants entering this program.
It was noted that this program could reduce the participant’s DSP commitment.
It was suggested that we ask the Office of the General Counsel if we could include a noncompete clause. Although non-compete clauses are often futile, it would be worth
exploring.
Departments would decide whether to require new faculty to serve a year or two as
fulltime faculty before entering the program.
Dr. Hand advised that we begin this program as a pilot to determine the impact on the
departments.
Dr. Hand will work with Dr. Chalkley and DEOs to decide unresolved issues.
2
3.0
Adjunct Faculty Promotion Guidelines – Dr. Hand
The Provost assembled a committee to develop guidelines for promotion of adjunct
faculty members. Dr. Hand previously distributed the guidelines. He reviewed our
current promotion process and noted minor changes in the Provost’s proposed process.
4.0
Comments
Dr. Hand announced that the deadline for annual probationary reviews is tomorrow.
Dr. Johnsen commented on the agenda for the April 10 Faculty Meeting. Dr. David
Drake will provide an update on current Faculty Senate issues. The Faculty Senate will
vote on a proposal for a research track. They will also discuss extended tenure track. Mr.
Arneson will provide an update on the building transformation.
Dr. Johnsen said we had a remarkable ADEA Meeting.
Dr. Johnsen noted some excellent things happening in dental research. We celebrated a
multi-million dollar grant with Astra Tech at a reception on Tuesday. Dr. Drake received
a five-year, $3.29 million grant from the NIDCR to study cavities among Native
American children.
Dr. Johnsen said we will soon finalize the collegiate agenda, and he welcomed input.
Dr. Elvers commented on the boards recently taken. We had a higher failure rate this
year. Dr. Kanellis is concerned about why this happened. He sought input from the
board examiners after the exams. There is a feeling by the students that we had a bad
group of board examiners. Dr. Kanellis will seek student input on several key questions:
How did they prepare for boards? What they would change? Was there a disadvantage
not to have mock boards? Would they prefer that Iowa host the WREB exam?
Mr. Arneson said budget meetings are scheduled. We will discuss FY08 budget at next
week’s DEO meeting.
Mr. Reynolds said vendor responses to the clinical RFP are due April 6, at which time a
group of faculty and staff begin an intensive evaluation process. He is hearing feedback
from other schools that we have already made a vendor decision, which brings concern in
undermining the evaluation process, vendor negotiations, and our current support from
Windent and our peer schools. He does not want the EHR project excitement to
prematurely translate into a vendor selection.
The American Association of Orthodontists Foundation has chosen Dr. John Casko to
receive the 2008 Louise Ada Jarabak Memorial International Orthodontic Teachers and
Research Award. This award was established to honor individuals who have contributed
significantly to teaching and research during their orthodontic careers. Dr. Casko will be
presented with the award at the AAO Annual Session in Denver.
Report by Jan Swartzendruber
3
EXECUTIVE COMMITTEE
Report
Thursday, March 8, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Denehy, Elvers, Hand, Holmes,
G. Johnson, Kanellis, Luebke, G. Schneider, T. Southard, Squier,
Vincent, and Wefel
ABSENT:
Finkelstein, Fridrich, B. Johnson, Reynolds, and Stanford
GUEST:
Cowen, Synan, and A. Williamson
1.0
Limited Care Clinic – Dr. Cowen
Dr. Johnsen welcomed Dr. Cowen, who described our new program in limited care. Dr.
Cowen provided a history of the Limited Care Clinic, which started last July. The clinic
is modeled as a service clinic, providing a comprehensive scope of oral treatment needs
to various groups of patients including:
1. existing patients with immediate, limited needs
2. new patients with urgent or emergency needs prior to being funneled into the
undergrad clinics for comprehensive care
3. new patients who are not good undergrad teaching cases but could have some
urgent or emergency care prior to being referred
4. existing patients being seen in other clinics with an acute need that cannot be
accommodated in that clinic at that time
5. patients who have been designated “limited care only” by administrative decision.
The total projected income for the Limited Care Clinic in 2006-07 is $63,828 (undergrads
$27,945 and faculty $35,883).
Dr. Cowen provided a breakdown of the procedures done in the Limited Care Clinic
including: diagnostic, restorative, endodontics, periodontics, prosthodontics, oral
surgery, and miscellaneous procedures such as mouth guards. These are indicative of the
goals of the clinic.
There was discussion about the scope of the service provided.
Dr. Johnsen asked Dr. Cowen to distribute an outline of his presentation to the Executive
Committee.
DEOs interested in having their faculty hear about the Limited Care Clinic should invite
Dr. Cowen to speak at departmental meetings.
1
2.0
Background Checks – Dr. Chalkley & Mr. Arneson
Dr. Chalkley said over two years ago, the UI health colleges instituted a policy requiring
each student seeing patients to have a background check. After meeting with Graduate
Program Directors, it was decided that Dr. Chalkley’s office would initiate the
background checks. The students were notified that the University would charge them a
$100 fee on their University bill. We were recently informed that there was an error and
no one was charged for the background check over the last two years. The University has
now asked colleges to collect from their students. As some of these students have now
graduated, the College of Dentistry will pay for the 18 alumni who were not charged.
Departments need to notify Mr. Arneson whether or not they want to pay for their
existing students who were not billed over the last two years. In the future, the College
will enter the bill rather than rely on Central Administration.
Dr. A. Williamson asked if we require another background check on residents if they had
a background check for their predoctoral training. Dr. Chalkley responded that anytime
anyone enters a new program, we should require a background check.
3.0
Comments
Dr. Johnsen announced that Dr. Damiano was selected to receive the Outstanding Service
Award from the Iowa Dental Association. He will be presented with the award at the
2007 Annual Session in May.
Dr. Johnsen commented on the recent building transformation meeting where they
discussed architecture, construction, and finances of the project.
Dr. Johnsen reminded the group that we are planning a reception and signing ceremony
for the AstraTech contract on March 27 at 4:00 p.m. in the Deans Conference Room. He
welcomed the group to attend; remarks will be at 4:30 p.m.
We will host an academic symposium on April 20 in celebration of our 125th
Anniversary.
Jan clarified the 125th Anniversary Faculty and Staff Luncheon on June 5. This is not a
three-hour luncheon. The buffet lunch will be served between 11:00 a.m. – 2:00 p.m.,
allowing employees to stagger their lunch break while clinics remain open.
Dr. Hand said there will be a request in this week’s DSB Weekly for donations of vacation
time for catastrophic leave to Dr. Jane Chalmers. Anyone who wishes to help Dr.
Chalmers by contributing vacation time may obtain a catastrophic leave donation form
from Pat Zousel or on the web at http://www.uiowa.edu/~eforms/hr/contrib.pdf.
Dr. Kanellis thanked everyone for allowing employees to be reassigned as board runners
for the CRDTS/ADEX exam scheduled on March 19-20.
Dr. Kanellis said students participated in Give Kids a Smile Day at the Wal-Marts in
Coralville and Washington, Iowa. They provided free oral screenings and fluoride
2
varnish applications and found it to be a very worthwhile experience. Dr. Kanellis
showed a movie clip and photos of the event. He invited the group to access the photos
on the shared drive at I:\SHARE\Walmart GKS Day 2007.
Dr. Chalkley said they are following up and submitting the Give Kids a Smile Day as a
civic engagement project.
Dr. Luebke said the new digital X-rays will be up and running at the VAMC in the next
two months.
Dr. Squier said we will have good representation at the upcoming AADR meeting. For
the second year running, we have received the award from the National Dental Student
Research group for the greatest number of student researchers who are presenting papers
at the meeting (43). We also have the greatest number of research presentations at this
meeting of any dental school worldwide and exceed that of the second placed school
(University of Michigan) by a good margin.
Mr. Arneson announced that Doris Dawson plans to retire in July.
Report by Jan Swartzendruber
3
EXECUTIVE COMMITTEE
Report
Thursday, February 22, 2007
PRESENT:
Johnsen (Chair), Christensen, Hand, Holmes, G. Johnson, Reynolds,
G. Schneider, T. Southard, Vincent, and Wefel
ABSENT:
Arneson, Chalkley, Denehy, Elvers, Finkelstein, Fridrich, B. Johnson,
Kanellis, Luebke, Squier, and Stanford
GUEST:
Khera, Synan, A. Williamson
1.0
Comments
Dr. Johnsen presented Dr. Christensen with a plaque in appreciation of her service as
Interim DEO of Pediatric Dentistry.
Dr. Johnsen welcomed input on topics for the Faculty Retreat in September. Some topics
include:
• Building Transformation – Dr. Johnsen anticipates that we will have a
comprehensive building transformation. The two main parts will be the
transformation of the clinics and research space. Phase I will be an addition to the
south side of the Dental Science Building; Phase II will be renovation of the other
clinics. Rough estimates were discussed. The funding from the State is on the
Regent’s schedule for 2012, and we anticipate utilizing those funds for Phase II.
Dental Administration has been meeting regularly with the University architects
and the University Foundation during the planning process.
• Competency Standards – Several of our faculty have served on credentialing
boards. What principles can we learn from these people on establishing standards
for competency? Dr. G. Johnson added that we might consider inviting Mary
Lund, a consultant who works closely with specialties in this area.
Dr. Johnsen reminded the group of our upcoming 125th Anniversary celebration. An
academic symposium is planned for Friday morning, April 20, 2007. He distributed
flyers and asked DEOs to encourage those available to attend. The 125th Anniversary
Faculty and Staff Luncheon will be on Tuesday, June 5, 2007. Faculty and staff will
soon receive an email notification, and electronic invitations will be sent closer to the
event. Dr. Johnsen encouraged DEOs to allow longer lunch breaks on June 5 and to ask
people within the department to work out schedules to allow for coverage.
Dr. G. Schneider announced that Dr. Ko received a $10,000 grant from the Academy of
Osseointegration for one year to continue his bone tissue engineering research.
Dr. G. Schneider said Dr. Ettinger was selected to be a guest editor for a JADA
supplement on “Geriatric Oral Health”.
1
The Department of Prosthodontics represented itself well at the local AADR meeting.
Dr. Jacob Liu (R2) and Dr. Paul Cashman (R1) presented their work, and Dr. Liu
received the Prosthodontic Specialty Award. Other faculty presenters included Drs.
Estafanous, Lund, and Stanford. Abby Shannon (D3) won the Table Clinic and was
mentored by Dr. David Gratton. Jessica Boehrs (D2) won the Procter and Gamble Poster
Award and was mentored by Dr. Galen Schneider. Other mentors of students who
presented included Drs. Ron Ettinger, Steve Aquilino, Peter Lund, Clark Stanford, Robert
Schneider, and Mr. Henry Husemann.
Many of the Prosthodontic faculty and residents are attending the Midwinter Meeting in
Chicago. Drs. Paul Cashman, Ron Lee, and Jennifer Fritz (R1’s) are presenting a poster
in the APS Table Clinics. Dr. Lisa Reid (R3) is presenting a poster at the APS meeting.
Dr. Jacob Liu is presenting his research at the AFP meeting.
Dr. T. Southard announced that the Midwestern Society of Orthodontists will hold its
annual session in Iowa City in 2008.
Dr. G. Johnson said Periodontics also was well-represented at the local AADR day. Dr.
Mike Franzman, 3rd year Periodontics resident, received a first place award in the Max
Smith Graduate competition in the local AADR meeting. Mike is mentored by Dr. Kim
Brogden. He will be presenting his research in the Midwest Society of Periodontology
Graduate Student Research Forum competition in Chicago on February 23. Other
individuals mentored by Periodontics faculty and receiving awards at the local AADR
meeting included Chris Hansen (D3 – mentored by Dr. Brogden), Lindsey Pingel (D1 –
mentored by Dr. Brogden), Dr. Karl Kohlgraf (postdoctoral scholar – mentored by Dr.
Guthmiller), and Dr. Tommy Statz (3rd year Periodontics resident – mentored by Drs.
Humbert, Guthmiller, and G. Johnson).
Dr. G. Johnson asked about having further discussions on the organization of the DSP.
This is particularly important to discuss prior to the building transformation.
Dr. Christensen said Dr. Jeff Johnson is interviewing this week for a faculty position in
the Department of Pediatric Dentistry. He is giving a noon seminar today in the Oral B
Classroom entitled, “What Kids Eat – the Role of the Pediatric Dentist”.
Dr. Khera said all faculty from Operative Dentistry are in Chicago attending the
Academy of Operative Dentistry Annual Meeting. Dr. Marcos Vargas is the standby
clinician at the academy this year and is available in the event another essayist cannot be
present. He will be the top essayist next year.
Dr. Hand just learned that Dr. Kuthy was selected to receive the Distinguished Alumni
Award from Boston University School of Dental Medicine.
Dr. Anne Williamson said two graduate students are presenting table clinics at the
Chicago Midwinter Meeting.
2
Dr. Synan has received the results of the Oral Surgery match. Dr. Clint Norby, oral
surgery intern, and Ryan Marsh, D4, will be the first-year residents beginning July 2007.
Dave Reynolds provided an update on the Electronic Health Record Project. The project
is moving along nicely; the RFP will be finalized today and sent to the vendors. We will
have the results back and ready to be analyzed at the end of March.
Dr. Wefel reiterated how successful the 2007 Local IADR Meeting was.
Report by Jan Swartzendruber
3
EXECUTIVE COMMITTEE
Report
Thursday, February 8, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Denehy, Elvers, Hand, Holmes,
G. Johnson, B. Johnson, Kanellis, Reynolds, G. Schneider, T.
Southard, Squier, Stanford, Vincent, and Wefel
ABSENT:
Christensen, Finkelstein, Fridrich, and Luebke
GUEST:
Synan
1.0
Research Update – Drs. Squier and Stanford
Dr. Squier started by talking about the faculty who are research-intensive. He compared
the 2006 list of faculty who had over 50% time in research to that of 2007. We have lost
several faculty in this category; however, we have added Dr. Jeff Banas and are in the
process of recruiting Dr. Brad Amendt.
Dr. Squier is pleased with the research program of the college and noted strategies to
continue building our program:
• Increase critical mass of funded senior researchers by recruiting experienced,
funded researchers
• Consider adding several up-and-coming faculty to build critical areas
• Keep writing grants and finalize incentive plan for extra-mural grant funding
• Maintain focus on clinical and translational research
• Strengthen industrial clinical funding
• Update research facilities in concert with DSB transformation
Dr. Stanford discussed the background of the Clinical and Translational Science Award
(CTSA). By providing funding, it forces disciplines to work together. Initially the
University of Iowa applied for the CTSA in March 2006, but we were not funded. After
making changes, the grant was resubmitted in January 2007. To remain a top-level
research institution, we need to get this grant, which will bring a total of $50M. The
University has created the Institute of Clinical and Translational Science, which provides
an academic home for the CTSA. The program will force changes such as advocating for
both government money and industry money and enhancing biomedical informatics in
the University. Dr. Stanford mentioned the preferred development agreement (PDA) that
is currently being finalized with AstraZeneca as an example of this. Dr. Gary
Hunninghake is the director and PI for the CTSA and effectively acts as the dean of the
institute.
Dr. Stanford highlighted strengths and challenges for the College.
1
People in the College of Dentistry interested in becoming involved in the CTSA program
should contact Dr. Stanford. Dr. Squier believes we need to develop a roadmap for this
process for the college.
When asked how the PDA fits in, Dr. Stanford responded that the PDA and the CTSA
will complement each other.
Dr. Kanellis commented on the College’s pursuit of funds for research renovation from
the Carver Trust.
Dr. Squier reminded everyone that the AADR Research Day is scheduled for Tuesday,
February 13. We have a record number of presentations and posters. He asked that
graduate students be encouraged and allowed to participate.
2.0
Comments
Dr. Johnsen distributed a copy of Governor Culver’s Health Care Plan.
Dr. Southard brought up the idea of cross-training dental assistants in preparation for
unexpected absences. Dr. Kanellis will address this with Clinic Administration and
report to the group next week.
Dr. Holmes said students had their clinical review for the clinical portion of CRDTS on
Monday and should be well prepared for the exam.
Dr. Synan said several from Oral Surgery will be in Chicago working on oral exams in
Chicago.
Report by Jan Swartzendruber
2
EXECUTIVE COMMITTEE RETREAT
Minutes
Thursday, January 18, 2007
PRESENT:
Johnsen (Chair), Arneson, Chalkley, Christensen, Denehy, Elvers,
Finkelstein, Fridrich, Hand, G. Johnson, B. Johnson, Kanellis, Luebke,
Reynolds, G. Schneider, T. Southard, Squier, Stanford, Vincent and Wefel
ABSENT:
Holmes
GUESTS:
John Doering, Vicki Green, Pat Kenner, and Lopo Rego
Dr. Johnsen welcomed everyone to the annual Executive Committee Retreat and gave a brief
overview of the day’s agenda. He said that the purpose of the retreat is to gather the leadership
together and discuss pertinent topics in more detail.
Intro to Marketing – Professor Lopo Rego
Mr. Arneson welcomed Professor Lopo Rego from the Tippie College of Business. His research
interests are in marketing with special emphasis on customer satisfaction.
Professor Rego met recently with Dr. Kanellis and Mr. Arneson to discuss marketing strategies
for the dental school. He noted communication problems in making the public aware of utilizing
our services.
Professor Rego discussed the marketing perspective, and in particular, the services perspective:
1. Patients are also customers.
a. Match their needs and wants
b. Do it better than the competition
2. Services are different from goods
a. Intangibility
b. Heterogeneity – quality controls; delivery may be very different from what was
planned
c. Perishability – need to synchronize supply and demand; optimize chair utilization
d. Simultaneous consumption and production
3. Customer Relationship Management
a. Not all customers are equal. The goal is to acquire, develop and retain the best
customers
In defining the problem, Professor Rego noted classic business questions:
• Demand growth – serving more patients
o This will increase the role of the University within the state by providing quality
service to the public. (In a recent survey, the number one fear among Americans
was to have a tooth extracted.)
o Increased accountability – in light of budget constraints
•
•
o Issues related to growing demand include:
ƒ How many additional patients?
ƒ How quickly?
ƒ Which patients? The goal is to acquire the best patients.
ƒ Organizational changes
ƒ Patient education and communication
- It is important to view the College of Dentistry from the patient
point of view and make it easy for them to contact us for an
appointment.
- Clear up common misconceptions, e.g., not wanting a student to do
my dental work or it is too expensive.
- Growth is enhanced with dentistry’s ability to schedule the
patient’s next appointment.
ƒ Public opinion – Expect competition and tax payers to dislike marketing
the College of Dentistry.
Capacity utilization – having fewer empty chairs
o The goal is to optimize, not maximize.
o Consider when the demand is too high or too low and make adjustments
accordingly.
Patient Relationship Management
o Not all patients are created equal.
ƒ They use resources differently and generate revenue differently.
o Patient lifetime value
ƒ A goal is to keep current customers. It is more costly to get new patients
than to keep current ones.
ƒ Focus on building a base of committed patients who are profitable for the
organization.
ƒ Consider cross-selling services to current customers.
ƒ Select points of difference, emphasizing our value and why we are
superior to other providers.
o You cannot manage what you do not measure.
o He summarized the following strategic tools:
ƒ Acquire, develop and retain the best patients
ƒ Not all prospects are good customers
ƒ Segmentation, targeting and position
ƒ Patient replacement
Marketing in the College of Dentistry – Dr. Kanellis
Dr. Kanellis discussed reasons why we are talking about marketing.
• The College of Dentistry relies on patient revenue more and more each year due to
limited state funding.
• Some DSPs are not as busy as desired.
• Students have a difficult time obtaining required patient experiences.
• Marketing can attract a different patient mix. There are concerns that many patients seen
in the clinics at the College of Dentistry are too complex and are not the best teaching
cases.
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Concerns about marketing:
• Can we deliver the services if demand increases?
• Political concerns in marketing for the student clinics or the DSP clinics.
Dr. Kanellis utilized a map of the number of patients and number of patient visits to the College
to evaluate from where our patients come. The map indicates that we rely heavily on patients
from Johnson County and the southern tier of Iowa counties.
Current external marketing in the COD:
• Check-up Clinic
o Started in October 2000
o Flyers distributed in the health clinics and Cambus.
o Offers exam and cleaning in predoc clinics
o Information is on the web at www.uiowa.edu/healthyteeth; click on check-up
clinic.
• Telephone Book
o The College of Dentistry’s Yellow Book ad costs $13,400 each year.
ƒ All departments are listed and a map to the College is included.
ƒ We need to have an advertising group review this ad and make it patientfriendly.
o The DEX ad costs $8,274 each year.
ƒ All departments are listed, but no map to the College is included.
Dr. Kanellis suggested that we consider:
• Collecting information on how our patients hear about us during the initial visit
• Advertising in phone books in surrounding communities
• Make systematic annual contacts with referring dentists throughout the area and state
o Provide them with College of Dentistry referral pads
• Improve website – update and make patient friendly
• Marketing specific procedures or levels of service through Staff Benefits (e.g., predoc
and resident care)
• Develop marketing strategies for Dental Service Plan
o Niche marketing for DSP, e.g., implant program and cosmetic dentistry
• Getting advice from marketing experts who are experienced
Marketing Discussion
Dr. T. Southard said that the number of orthodontics patients is down. He believes it is an issue
of advertising. People need to be aware of the services, utilizing a Staff Benefits flyer and/or
email.
Dr. Stanford suggested highlighting faculty, such as the Mayo Clinic model.
It is important to coordinate communication in an effort to avoid confusion.
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Dr. Squier believes that branding would be beneficial, showcasing clinical care and research in
our College.
Professor Rego added that in branding, we must be concerned with awareness and associations.
Dr. G. Schneider believes we need to promote the institution as the best college of dentistry in
the country and perhaps world. Most private practitioners in Iowa are alumni, which would
avoid negative political ramifications. Professor Rego recommended having some data to back
up the claim, for example, ranked #1 by a particular organization.
Dr. B. Johnson stressed the importance of patient recall. Patient follow-up is income generating.
Dr. T. Southard suggested having the University Benefits Office distribute information to new
employees during faculty/staff orientation.
Dr. Denehy recommended health information spots on local media, which is free advertising. In
the past, this generated an increase in patient visits. Dr. Fridrich said UIHC started with a small
campaign on KXIC AM800 utilizing patient testimonials and continued at regular intervals. He
encouraged the College of Dentistry to consider such a campaign.
Dr. Kanellis noted two different pools: we need to have patients for the faculty practice to make
money and patients for the student clinics for learning experiences.
Dr. Vincent commented that the Mayo Clinic has a reputation for providing services better.
Their reputation is not due to advertising and marketing, but because they have a reputation for
treating patients effectively and efficiently. We must focus on the things we can change, and we
can change the way we manage patients.
Dr. Stanford shared some revolutionary strategies that help keep chairs full. The students had
patients scheduled at 8:30 a.m., 1:00 p.m. and 4:30 p.m. Students were given a monetary reward
based on a percentage of their productivity (the clinic income they generated). Dr. Stanford
noted that quality of care is an important issue.
Mr. Arneson explained how student performance indirectly affects faculty income. The clinics
cost money to run, and the student productivity does not cover the costs.
When she was in private practice, Dr. Christensen said her busiest times (when she generated the
most income) were when children were out of school: summer break, winter break, and spring
break. She pointed out that the College of Dentistry clinics are closed during those times.
Working at Iowa – Dr. Hand & Pat Kenner
Dr. Hand wanted the Executive Committee to review data from the Working at Iowa Survey. He
asked Pat Kenner to come to the retreat to discuss the survey.
Ms. Kenner works in the Department of Organizational Effectiveness at the University. She said
the Working at Iowa Survey was developed in 2005-06, and it was administered in April 2006 to
faculty and staff. The objectives were to:
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1.
2.
3.
4.
Measure engagement among faculty and staff
Improve the University’s effectiveness as an employer
Optimize HR programs, policies, and procedures
Establish an “engagement” baseline
Of the 14,590 faculty and staff who received the survey, 6,217 responded for an overall response
rate of 43%.
Ms. Kenner described the design of the survey, including the engagement categories, selected
demographics, and the organization of the survey statements according to “My Job”, “My
Workplace”, and the “UI as an Employer”.
In general, faculty and staff agreed most with the following items:
o I look for more effective ways to do my work.
o I know what is expected of me in my job.
o I understand how my job fits into the mission of the University.
o My workplace has a strong focus on providing excellent service.
o I have the basic resources I need to do my job.
The top five strengths for the College of Dentistry were:
o I look for more effective ways to do my work.
o I know what is expected of me in my job.
o The UI treats faculty with respect.
o The UI makes a strong effort to attract faculty from diverse backgrounds.
o The University does a good job of informing faculty of policy changes.
Opportunities for Improvement (OFI’s) for the College of Dentistry were:
o Poor performance is managed appropriately.
o Work-related conflicts are managed constructively.
o Workloads are distributed fairly.
o I am kept informed of our workplace budget status.
o I receive regular feedback about my work.
Ms. Kenner summarized recommendations in response to the survey:
1. Have top leadership (VP Group) make a statement about how people are the University’s
most important asset and encourage units to continuously recognize faculty and staff
efforts.
2. Improve communication by supervisors/leaders regarding organizational priorities,
performance expectations, budget and process improvement.
3. Involve supervisors, leaders, and staff in continuous improvement of business processes
to address workload issues.
4. Provide opportunities to improve skills of supervisors and leaders in the areas of conflict
resolution, workload distribution, and performance management.
5. Hold supervisors and leaders accountable for the management of conflict, workload,
process improvement and poor performance.
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6. Encourage individual participation in performance reviews and goal discussions
throughout the year.
7. Encourage and support departmental and collegiate recognition programs.
8. Encourage all of campus to recognize organizational successes and share that
information.
9. Encourage all faculty and staff to continue to upgrade their skills and learning.
10. Work with supervisors/leaders to provide opportunities for all employees to attend and
participate in University activities while maintaining appropriate staffing levels.
11. Provide administrative support and leadership to move responses from the neutral zone to
the positive zone.
Ms. Kenner displayed the Working at Iowa website, which includes useful tools for faculty and
staff: www.uiowa.edu/hr/working/index.
Dr. Hand distributed summaries of issues from the Working at Iowa Survey for Faculty. Also
available are summaries of issues for Merit Staff and P&S Staff.
For almost all questions, College of Dentistry faculty were more positive than UI faculty at large.
He noted that this is a quality of life issue. He summarized things we do well and need to keep
doing well in addition to things we need to do better with faculty.
One area of concern that surfaced with faculty was managing work-related conflicts
constructively. Dr. Hand said that this topic was addressed in a recent junior faculty seminar
with excellent discussion led by Cynthia Joyce, University Ombudsperson. This was the most
highly attended junior faculty seminar, which says something about the need.
As we talk about recruitment and retention of faculty, Dr. Hand noted that we can have an effect
on the quality of life. We need to continue to work on ways to improve the quality of life for our
faculty and staff.
Dr. Stanford commented on communication and described a valuable exercise in which he
recently participated at the ADEA Leadership Institute. He suggested addressing the topic of
communication at a future faculty retreat.
Dr. Hand encouraged the group to review the summaries and look for ways to resolve the issues
at the department level rather than collegiate level.
Ms. Kenner emphasized that there are resources on campus to assist with these issues, whether it
be Organizational Effectiveness, Office of the Ombudsperson, or Learning and Development.
DEO Responses to Collegiate Strengths and Challenges – Dr. Johnsen
Dr. Johnsen previously asked the group to identify things the College is doing well (strengths)
and challenges for the College. He compiled and distributed the list and asked for input and
adjustments.
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Strengths on which we need to build:
• Future educators
Strengths which we need to continue about the same:
• Integrate Implants
Challenges or vulnerabilities that need to be addressed:
• Collaborate widely with allied faculty across campus, particularly for clinical scholars
• Predoctoral clerkship and comprehensive care, particularly in relation to the building
transformation
• Patient experiences in the predoctoral program
• Research – critical mass
• Resident tuition – increase
• Staff plan
• Facilities – both relating to the building transformation and routine maintenance
Dr. Kanellis reported on his discussions with Scott Arneson and Duane Anderson regarding
cleaning the clinics. They will develop a cleaning grid similar to UIHC to address the issue.
Once the cleanliness issue is resolved, we need to consider reducing clutter in the clinic areas.
We also will look at giving faculty a color palette with options to paint their offices.
Dr. Johnsen also distributed this year’s Collegiate Agenda and briefly highlighted some of the
activities. He asked the group to review the list. Also attached was the Strategic Plan, which
serves as a compass or guide from which we create our action plan or Collegiate Agenda.
Dr. B. Johnson encouraged adding an emergency entrance near OPRM for patients needing afterhours emergency care.
Follow-up
Dr. Kanellis said that the annual Administrative Staff Retreat is scheduled for next week. We
plan to continue discussions on marketing strategy.
Minutes by Jan Swartzendruber
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