The RCN: Working with you to support your business The Royal College of Nursing is the largest professional trade union for nursing in the UK. We represent over 410,000 members wherever they work. We represent nurses, midwives, assistant practitioners, care assistants, and student nurses. We provide education, training, professional leadership and employment relations advice and support to our members and health and social care employers. We also have relationships with professional and care quality regulators, and active political influence both in the UK, Europe and internationally. Our aim is to support and assist organisations and our members in providing high quality care to patients and clients. As a result we have various professional development programmes and ways of working with employers which can assist you in your business. The benefits of working with the RCN Our priority is to work closely with employers to improve standards of nursing care and the working environment. There are many benefits to working with the RCN. Over 30% of RCN members deliver care outside the NHS and this percentage is growing. Therefore we understand what is important to your staff and how we can best help them. Furthermore we understand your business, your issues and your motivations and we can help you to achieve your business objectives and quality of care outcomes. In times of economic pressures and seeking business growth we recognise that your best asset is a wellmotivated, loyal and professional nursing and care workforce. Being able to retain their skills and commitment has a direct impact on the success of your business. And we know it is important for you to recruit and grow the right calibre of staff and the RCN can support you with this. The RCN is a professional trade union and our approach is one of learning and development, professional advice, joint problem solving, reducing conflict and valuing each other. We have working relations with many employers across all sectors where we make positive change by offering bespoke, flexible arrangements to meet your needs. We understand business and the special demands of a health and social care business, and whilst we do not seek to be involved in your business decision making, we can assist with your business performance through various supportive activities. Learning and development with the RCN Research shows that support for learning and development enhances productivity and improves organisational performance. The RCN is committed to introducing evidence-based nursing practice - this is one of the key benefits of working with us. Our training and education is considered of excellent quality and academically robust and can make a real difference in the workplace. Care providers face tight regulatory scrutiny and RCN training and education is recognised by regulators as evidence towards meeting professional quality standards. The RCN offers bespoke training and education opportunities through its consultancy service. This includes leadership programmes for current and aspiring leaders. The RCN also offers resources such as ‘First Steps’ – an introductory on-line training package for care assistants. All our resources and services have the RCN’s quality endorsement and can carry academic accreditation. There are many other packages and training we can develop and facilitate locally through a network of RCN learning representatives. These learning representatives are elected by RCN members and will be trained and mentored by us to support learning needs analysis and assist your staff to plan and manage their learning, support the development of a workplace learning strategy and to encourage and support continuing professional development. The learning representatives will also direct staff to appropriate learning opportunities and resources, for example, the RCN Learning Zone, library and information service, and the research and development centre. RCN learning representatives can support the development of local workplace learning events or champion projects on direct care matters such as dignity, nutrition, record keeping, accountability and preceptorship of newly qualified nurses. Health and safety compliance The RCN can assist you in meeting your requirements of health and safety legislation. We understand the challenges faced by employers to ensure the health and safety of their clients and staff is maintained. As a result we can help you to develop and create a positive workplace safety culture which can reduce the cost of accidents and ill health which can lead to lost working days and compensation claims. Training your staff to become RCN safety representatives can ensure the health, safety, security and welfare of all staff in your workplace. They can support and promote the development of a positive safety culture to benefit staff, patients and clients. RCN safety representatives are elected RCN members trained and mentored by experienced RCN staff. They are provided with up to date information and resources on a wide range of health and safety issues affecting health and social care organisations. They also encourage others to adhere to health and safety procedures and contribute to the health and safety risk assessments in the workplace. They are proficient in carrying out safety inspections and can highlight potential hazards and risks in the working environment before they cause injury and ill health to your staff. Your RCN trained safety representatives would work jointly with you to support compliance with health and safety legislation, observing the Management of Health and Safety at Work Regulations (1999) and the Health and Safety at Work Act (1974). Excellence in employee relations The quality of the RCN nursing voice is related to the strength and quality of employee relations within organisations and the ability to establish RCN representatives in the workplace. The RCN has a network of regional officers across the United Kingdom who work with employers nationally and managers locally to enhance the working relations you have with your staff. As a professional trade union we can work with you to develop policies and procedures that are appropriate for your entire workforce and will be responsive to the changing demands of your service. We positively express employee concerns and will work with you to try and reduce conflict between employers and workers, therefore leading to a more effective use of management and employee time. The RCN manages the election and accreditation of workplace RCN stewards who will be trained in understanding legislation, managing negotiations and consultations and will play a key role in disseminating and feeding back information to RCN members in the workplace. RCN stewards can assist you in fulfilling your obligations regarding statutory information and consultation frameworks. RCN stewards enhance staff engagement, improve communication and help to reduce workplace disputes without the need for costly consultancy services. As a result there should be an improved sense of staff commitment and effort, resulting in a positive impact on productivity. RCN stewards are also expert in assisting organisations and members through change and reorganisation, TUPE and redundancy consultation in a timely way with a resultant reduction in staff grievances and a reduction in tribunal claims - which can run to hundreds of thousands of pounds for your business. Partnership working with the RCN The RCN brings a professional and nursing dimension to the workplace which enables a flow in information and resources to the employer at no cost while your staff keep abreast of developments in best nursing practice. turnover, better training, staff involvement in implementing change and much more. This all contributes to a better environment for all staff and patients. We can give a louder voice to organisations through a shared platform with a range We have a strong profile in of stakeholders including the NHS because of formal partnerships with employers. We politicians on professional and are also recognised by a growing political issues. The RCN have a long history of working with number of independent sector other trade unions at all levels. organisations. Joint working However the RCN contribution has been shown to bring with it better communication, improved is unique and thus we can also complement any other trade customer satisfaction, fewer unions that you may already disciplinary hearings, lower sickness absence, lower staff recognise. Next steps There is no financial cost to you in agreeing to work with the RCN but you can benefit from the relationship, both financially and productively. You will discover that some of your business costs will be reduced through improved efficiency and performance. The RCN will train your staff to become representatives - all you need to ensure is that they are given time away from their workplace to undertake their training and workplace representative duties. RCN members in the workplace will also be able to access the wide range of products, services and discounts that are available to all our members. If you are interested in working with the RCN, please contact us to discuss your needs. For more information, contact Clare Jacobs, Employment Relations Adviser on 020 7409 3333 or email clare.jacobs@rcn.org.uk Further information is available at http://www.rcn.org.uk/support/independent_sector Royal College of Nursing, 20 Cavendish Sq, London, W1G 0RN Publication code: 004 016 Published February 2012