POSITION TITLE: Quality Manager
DIVISION: Morgantown – SST
REPORTS TO: Plant Manager
FLSA STATUS: Salary Exempt
Quality Manager Job Purpose: Safety - Responsible for ensuring a product or service meets
the established standards of quality including reliability, usability and performance.
Quality Manager Job Duties:
Quality Assurance
 Well versed in APQP procedures and TS-16949
 Reading blueprints with GD&T and welding symbols, assist in determine
manufacturability, and implementing appropriate quality checks and measures.
 Maintain ISO9001 including internal and external audits.
 Develop projects with operations personnel that reduce cost of quality and overall
manufacturing costs.
 Tracking projects to completion and evaluating effectiveness of countermeasures.
 Evaluation of plant quality control checks.
 Develop, deploy and manage manufacturing process control plans. .
 Perform Level III PPAPs.
 Lead Root cause analysis determination activities and drive the implementation of
mistake proofing to eliminate and preventative actions.
 Performing Lean project work, and implementing Lean Manufacturing methodology
throughout area of responsibility.
 Review and update standard operating procedures or quality assurance manuals.
 Monitor development of new products to help identify possible problems for mass
production.
 Instruct staff in quality control and analytical procedures.
 Direct the tracking of defects, test results, or other regularly reported quality control data.
 Confer with sales department to define client requirements and expectations.
 Direct product testing activities throughout production cycles.
 Review statistical studies, technological advances, or regulatory standards and trends to
stay abreast of issues in the field of quality control.
 Coordinate the selection and implementation of quality control equipment such as
inspection gauges.
 Verify that raw materials, purchased parts or components, in-process samples, and
finished products meet established testing and inspection standards.
 Produce reports regarding nonconformance of products or processes, daily production
quality, root cause analyses, or quality trends.
 Instruct vendors or contractors on quality guidelines, testing procedures, or ways to
eliminate deficiencies.
 Identify critical points in the manufacturing process and specify sampling procedures to
be used at these points.
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Skills
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Communicate quality control information to all relevant organizational departments,
outside vendors, or contractors.
Analyze quality control test results and provide feedback and interpretation to production
management or staff.
Oversee workers including supervisors and operators engaged in testing activities.
Document testing procedures, methodologies, or criteria.
Create and implement inspection and testing criteria or procedures.
Monitor performance of quality control systems to ensure effectiveness and efficiency.
Collect and analyze production samples to evaluate quality.
Stop production if serious product defects are present.
Generate and maintain quality control operating budgets.
Review quality documentation necessary for regulatory submissions and inspections.
Participate in the development of product specifications.
Identify quality problems or areas for improvement and recommend solutions.
Reading Comprehension -- Understanding written sentences and paragraphs in work related
documents.
Speaking -- Talking to others to convey information effectively.
Science -- Using scientific rules and methods to solve problems.
Critical Thinking -- Using logic and reasoning to identify the strengths and weaknesses of
alternative solutions, conclusions or approaches to problems.
Mathematics -- Using mathematics to solve problems.
Active Listening -- Giving full attention to what other people are saying, taking time to
understand the points being made, asking questions as appropriate, and not interrupting at
inappropriate times.
Writing -- Communicating effectively in writing as appropriate for the needs of the audience.
Complex Problem Solving -- Identifying complex problems and reviewing related information to
develop and evaluate options and implement solutions.
Coordination -- Adjusting actions in relation to others' actions.
Abilities
 Written Comprehension -- The ability to read and understand information and ideas presented
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in writing.
Oral Expression -- The ability to communicate information and ideas in speaking so others will
understand.
Problem Sensitivity -- The ability to tell when something is wrong or is likely to go wrong. It does
not involve solving the problem, only recognizing there is a problem.
Written Expression -- The ability to communicate information and ideas in writing so others will
understand.
Oral Comprehension -- The ability to listen to and understand information and ideas presented
through spoken words and sentences.
Inductive Reasoning -- The ability to combine pieces of information to form general rules or
conclusions (includes finding a relationship among seemingly unrelated events).
Number Facility -- The ability to add, subtract, multiply, or divide quickly and correctly.
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Deductive Reasoning -- The ability to apply general rules to specific problems to produce
answers that make sense.
Near Vision -- The ability to see details at close range (within a few feet of the observer).
Memorization -- The ability to remember information such as words, numbers, pictures, and
procedures.
Information Ordering -- The ability to arrange things or actions in a certain order or pattern
according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures,
mathematical operations).
Mathematical Reasoning -- The ability to choose the right mathematical methods or formulas to
solve a problem.
Education and Experience
Degree in Quality preferred
Certifications an advantage including Quality Auditor, Quality Engineer, Quality
Improvement Associate, Six Sigma
 Quality inspection, auditing and testing experience
 Experience with implementation of corrective action programs
 Product or industry-specific experience
 Strong computer skills including Microsoft Office and databases
 Knowledge of tools, concepts and methodologies of QA
 Knowledge of relevant regulatory requirements
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Key Competencies
Attention to detail
Communication skills - verbal and written
Data collection, management and analysis
Problem analysis and problem solving
Planning and organizing
Judgment
Decision-making
Customer service orientation
Teamwork
Physical Ability
The physical demands of this position are moderate, may be required to exert up to 25 pounds of
force occasionally to lift, carry, push, or move objects. This position requires standing most of
the time with some walking or sitting for short periods of time.
Work Environment
This position is mostly in the manufacturing environment with exposure to outside weather
conditions and environmental residuals of manufacturing, such as noise pollution, dust particles,
and fumes.