SCHEMEOFEXAMINATIONFORTHEPOSTOF
TOURISTOFFICER
PRELIMINARYEXAMINATION
GeneralStudies(DegreeStd.)–200items/300Marks(Objectivetype)
GeneralStudies‐175items
AptitudeTest‐25items
____________
200items
_____________
MAINWRITTENEXAMINATION
(Descriptivetype)(PGDegreeStandard)
Paper–IGeneralStudies(300Marks/3hours)
1. ModernhistoryofIndiaandIndianculture
2. IndianpolityandemergingpoliticaltendsacrosstheworldaffectingIndia
andgeographyofIndia
3. AdministrationofUnionandstateswithspecialreferencetoTamilNadu
4. Currenteconomictrends:Indianeconomyandimpactofglobaleconomyon
India
5. SocioeconomicissuesofIndia/TamilNadu
Paper–II(300Marks/3hours)
TourismPrinciplesandPractices
Paper–III(300Marks/3hours)
TourismAdministrationandoperations
Interview&Record–120Marks
TotalMarks:300+300+300+120=1020
MinimumQualifyingMarks:
OC‐408
OtherthanOC‐306
SyllabusforthePostofTouristOfficer
PreliminaryExamination
GeneralStudies‐DegreestandardCodeNo.217
TOPICSFOROBJECTIVETYPE
UNIT–I–Generalscience:
Physics Universe ‐ General Scientific laws‐Scientific instruments‐Inventions and
discoveries‐National scientific laboratories‐Science glossary‐ Mechanics and properties of
matter‐Physicalquantities,standardsandunits‐electricityandmagnetism–electronics
andcommunication‐Heat,lightandsound‐Atomicandnuclearphysics‐SolidStatePhysics
–Spectroscopy–Geophysics‐Astronomyandspacescience.
Chemistry ‐Elements and Compounds‐Acids, bases and salts‐Oxidation and reduction‐
Chemistryoforesandmetals‐Carbon,nitrogenandtheircompounds‐Fertilizers,pesticides,
insecticides‐Biochemistryandbiotechnology‐Electrochemistry‐Polymersandplastics
Botany‐MainConceptsoflifescience‐Thecell‐basicunitoflife‐Classificationofliving
organism‐Nutritionanddietetics‐Respiration‐Excretionofmetabolicwaste‐Bio‐
communication
Zoology‐Bloodandbloodcirculation‐Endocrinesystem‐Reproductivesystem‐Geneticsthe
science of heredity ‐Environment, ecology, health and hygiene, Bio‐ diversity and its
conservation‐Humandiseases,preventionandremedies‐Communicablediseasesandnon‐
communicablediseases‐Alcoholismanddrugabuse‐Animals,plantsandhumanlife
UNIT‐II.CurrentEvents
History ‐Latest diary of events – National ‐ National symbols‐Profile of States‐ Defence,
national security and terrorism ‐World organizations‐pacts and summits ‐ Eminent
persons&placesinnews‐Sports&games‐Books&authors‐Awards&honours‐Cultural
panorama ‐ Latest historical events ‐ India and its neighbours ‐ Latest terminology ‐
Appointments‐whoiswho?–
Political Science‐India’sforeignpolicy‐Latestcourtverdicts–publicopinion‐Problems
in conduct of public elections ‐ Political parties and political system in India ‐ Public
awareness & General administration ‐ Role of Voluntary organizations & Govt., ‐ Welfare
orientedgovt.schemes,theirutility.
Geography‐Geographicallandmarks‐Policyonenvironmentandecology
Economics‐Currentsocio‐economicproblems‐Neweconomicpolicy&govt.sector
Science‐Latestinventionsonscience&technology‐LatestdiscoveriesinHealthScience‐
Massmedia&communication
UNIT‐III.Geography‐ EarthandUniverse‐Solarsystem‐Atmospherehydrosphere,
lithosphere‐Monsoon,rainfall,weatherandclimate‐Waterresources‐riversinIndia‐
Soil, minerals & natural resources ‐ Natural vegetation ‐ Forest & wildlife ‐ Agricultural
pattern, livestock & fisheries ‐ Transport & communication ‐ Social geography –
population‐densityanddistribution‐Naturalcalamities–disastermanagement‐Climate
change‐impactandconsequences‐mitigationmeasures‐PollutionControl
UNIT‐ IV.HistoryandcultureofIndia‐ Pre‐historicevents‐Indusvalleycivilization‐
Vedic, Aryan and Sangam age ‐ Maurya dynasty ‐ Buddhism and Jainism ‐ Guptas, Delhi
Sultans, Mughals and Marathas ‐ Age of Vijayanagaram and the bahmanis ‐ South Indian
history‐CultureandHeritageofTamilpeople‐AdventofEuropeaninvasion‐Expansion
andconsolidationofBritishrule‐EffectofBritishruleonsocio‐economicfactors‐Social
reforms and religious movements ‐ India since independence ‐ Characteristics of Indian
culture ‐ Unity in diversity –race, colour, language, custom ‐ India‐as secular state ‐
Organizations for fine arts, dance, drama, music ‐ Growth of rationalist, Dravidian
movement in TN ‐ Political parties and populist schemes‐ Prominent personalities in the
various spheres – Arts, Science, literature and Philosophy – Mother Teresa, Swami
Vivekananda, Pandit Ravishankar , M.S.Subbulakshmi, Rukmani Arundel and
J.Krishnamoorthyetc.
UNIT‐V.INDIANPOLITY‐ConstitutionofIndia‐Preambletotheconstitution‐Salient
features of constitution ‐ Union, State and territory ‐ Citizenship‐rights amend duties ‐
Fundamental rights ‐ Fundamental duties ‐ Human rights charter ‐ Union legislature –
Parliament‐Stateexecutive‐StateLegislature–assembly‐StatusofJammu&Kashmir‐
Local government – panchayat raj – Tamil Nadu ‐ Judiciary in India – Rule of law/Due
processoflaw‐Indianfederalism–center–staterelations‐Emergencyprovisions‐Civil
services in India ‐ Administrative challenges in a welfare state ‐ Complexities of district
administration ‐ Elections ‐ Election Commission Union and State ‐ Official language and
Schedule‐VIII ‐ Amendments to constitution ‐ Schedules to constitution ‐ Administrative
reforms & tribunals ‐ Corruption in public life ‐ Anti‐corruption measures – Central
VigilanceCommission,lok‐adalats,Ombudsman,ComptrollerandAuditorGeneralofIndia
‐ Right to information ‐ Central and State Commission ‐ Empowerment of women ‐
Voluntaryorganizationsandpublicgrievancesredressal‐Consumerprotectionforms.
UNIT‐VI.INDIANECONOMY‐NatureofIndianeconomy‐Needforeconomicplanning
‐Five‐yearplanmodels‐anassessment‐Landreforms&agriculture‐Applicationofscience
inagriculture‐Industrialgrowth‐Capitalformationandinvestment‐Roleofpublicsector&
disinvestment‐Development of infrastructure‐ National income ‐ Public finance & fiscal
policy‐ Price policy & public distribution ‐ Banking, money & monetary policy ‐ Role of
Foreign Direct Investment (FDI) ‐ WTO‐globalization & privatization ‐ Rural welfare
orientedprogrammes‐Socialsectorproblems–population,education,health,employment,
poverty‐HRD–sustainableeconomicgrowth‐EconomictrendsinTamilNadu‐Energy
Different sources and development ‐ Finance Commission ‐ Planning Commission ‐
NationalDevelopmentCouncil–
UNITVII‐ INDIANNATIONALMOVEMENT‐Nationalrenaissance‐Earlyuprisingagainst
British rule ‐ 1857 Revolt ‐ Indian National Congress ‐ Emergence of national leaders ‐
Gandhi, Nehru, Tagore, Netaji ‐ Growth of militant movements ‐Different modes of
agitations‐EraofdifferentActs&Pacts‐Worldwar&finalphasestruggle‐Communalism
ledtopartition‐RoleofTamilNaduinfreedomstruggle‐Rajaji,VOC,Periyar,Bharathiar&
Others‐Birthofpoliticalparties/politicalsysteminIndiasinceindependence–
UNIT‐VIII.APTITUDE&MENTALABILITYTESTS‐Conversionofinformationtodata‐
Collection, compilation and presentation of data ‐ Tables, graphs, diagrams ‐ Parametric
representation of data ‐ Analytical interpretation of data – Simplification – Percentage ‐
HighestCommonFactor(HCF)‐LowestCommonMultiple(LCM)‐RatioandProportion‐
Simpleinterest‐Compoundinterest–Area–Volume‐TimeandWork‐Behavioralability‐
Basic terms, Communications in information technology ‐ Application of Information and
CommunicationTechnology(ICT)‐Decisionmakingandproblemsolving.
LogicalReasoning–Puzzles‐Dice‐VisualReasoning‐AlphanumericReasoning‐Number
Series‐LogicalNumber/Alphabetical/DiagrammaticSequences.
SyllabusforthePostofTouristOfficer
MainExaminationCodeNo.218
Paper–IGeneralStudies(P.G.DegreeStd.)
UNIT ‐ I . Modern history of India and Indian culture ‐ Advent of European invasion‐
Expansion and consolidation of British rule ‐ Effect of British rule on socio‐economic
factors ‐ Social reforms and religious movements ‐ India since independence ‐
CharacteristicsofIndianculture‐Unityindiversity‐race,colour,language,custom‐India‐
a secular state ‐ Organizations for fine arts, dance, drama, music ‐ Growth of rationalist,
Dravidian movement in Tamil Nadu ‐ Political parties and populist schemes ‐ National
renaissance‐EarlyuprisingagainstBritishrule‐1857Revolt‐IndianNationalCongress‐
Emergence of national leaders ‐ Gandhi, Nehru, Tagore, Netaji ‐ Growth of militant
movements‐Differentmodesofagitations‐EraofdifferentActs&Pacts‐Worldwar&
final phase struggle ‐ Communalism led to partition ‐ Role of Tamil Nadu in freedom
struggle‐Rajaji,VOC,Periyar,Bharathiar&Others.
UNIT–II‐IndianpolityandemergingpoliticaltrendsacrosstheworldaffectingIndia
andGeographyofIndia
Indian polity ‐ Constitution of India ‐ Preamble to the constitution ‐ Salient features of
constitution ‐ Union, state and territory ‐ Citizenship ‐ rights and duties ‐ Fundamental
rights‐Directiveprinciplesofstatepolicy‐Fundamentalduties‐Humanrightscharter‐
Union executive ‐ Union legislature – parliament ‐ State executive ‐ State legislature –
assembly ‐ Status of Jammu & Kashmir ‐ Local government ‐ panchayat raj ‐ Indian
federalism‐centerstaterelations‐JudiciaryinIndia‐Ruleoflaw/Dueprocessoflaw‐
Emergencyprovisions‐CivilservicesinIndia‐AdministrativeChallengesinawelfarestate
‐Complexitiesofdistrictadministration‐Elections‐ElectionCommissionUnionandState‐
Official language and Schedule – VIII ‐ Amendments to constitution ‐ Schedules to
constitution
a.
EmergingpoliticaltrendsacrosstheworldaffectingIndia
ForeignAffairswithspecialemphasisonIndia’srelationswithneighbouringcountriesand
in the region ‐Security and defence related matters ‐ Nuclear policy, issues and conflicts‐
TheIndianDiasporaanditscontributiontoIndiaandtheworld.
b.
GeographyofIndia
Earth and universe ‐ Solar system ‐ Atmosphere, hydrosphere, lithosphere ‐ Monsoon,
rainfall,weatherandclimate‐Waterresources‐riversinIndia‐Soil,minerals&natural
resources ‐ Natural vegetation ‐ Forest & wildlife ‐ Agricultural pattern, livestock &
fisheries ‐ Transport & communication ‐ Centers of trade, commerce & art ‐ Social
geography ‐ population ‐ density and distribution ‐ Natural calamities ‐ disaster
management ‐ Bottom topography of Indian ocean, Arabian Sea and Bay of Bengal ‐
Climatechange‐impactandconsequences‐mitigationmeasures‐PollutionControl
UNIT‐III.AdministrationofUnionandStateswithspecialreferencetoTamilNadu
State government organization ‐ structure, functions and control mechanism ‐ District
administration ‐role in people’s welfare oriented programmes ‐ Industrial map of Tamil
Nadu ‐ role of state government ‐Public Services ‐ role of recruitment agencies ‐ State
finance‐‐resources,budgetandfinancialadministration‐UseofITinadministration‐‐e‐
governanceintheState‐Naturalcalamities‐strategicplanningintheState‐Socialwelfare
‐ Government sponsored schemes with reference to Tamil Nadu ‐ Union government
organization ‐ structure, functions and control mechanism ‐ Relationship between State
andUnion‐IndustrialmapofIndia‐‐roleofUniongovernment‐PublicServices‐‐roleof
recruitment agencies in Union Government ‐ Union finance ‐‐ resources, budget and
financialadministration‐UseofITinadministration‐‐e‐governanceinUnionGovernment
‐Natural calamities ‐strategic planning by the Union ‐ Social welfare ‐ government
sponsoredschemesbyGovernmentofIndia
UNIT–IV.CurrentEconomicTrends:IndianEconomyandImpactofglobaleconomy
onIndia.
a. Indianeconomy
Nature of Indian economy – Five ‐ year plan models ‐an assessment –Land reforms &
agriculture –Application of science in agriculture –Industrial growth –Capital formation
and investment –Role of public sector & disinvestment –Development of infrastructure –
National income – Public Finance & fiscal policy – Price policy & public distribution –
Consumerism & Consumer Protection – Banking, Money & Monetary policy – Role of
foreign direct investment – WTO – Liberalization, globalization & privatization –Rural
welfare oriented programmes –HRD –sustainable economic growth – Economic trend in
TamilNadu–Energydifferentsourcesanddevelopment–FinanceCommission–Planning
Commission–NationalDevelopmentCouncil–PovertyAlleviationProgrammes.
b. ImpactofglobaleconomyonIndia
ImpactoftheEconomicCrisisonIndia:(a)OffshootofGlobalizedEconomy–(b)Aspectsof
FinancialTurmoilinIndia–CapitalOutflow–ImpactonStockandForexMarket–Impact
ontheIndianBankingSystem–ImpactonIndustrialSectorandExportProspect–Impact
onEmployment–ImpactonPoverty–(c)IndianEconomicOutlook.
India’s Crisis Responses and Challenges: (a) State of Economy in Crisis Times – (b) RBI’s
Crisis Responses – (c) Government’s Crisis Response – (d) The Risks and challenges –
Monetarypolicy–FiscalPolicy‐Financialstability.
TheOptionsAhead:DiversifyingExports–BoostingDomesticConsumption–Enhancing
Public Spending – Generating Employment – Provisioning credit to Productive Sectors –
NeedforStructuralReforms–Increasedpurchasingpowerofthepeople.
UNIT–V.SocioEconomicIssuesinIndia/TamilNadu
Population Explosion – Unemployment issues in India & Tamil Nadu – Child Labour –
Economicissues(a)Poverty(b)Sanitation–RuralandUrban(c)Corruptioninpubliclife–
Anti – Corruption measures – CVC, Lok‐adalats, Ombudsman, CAG. – Illiteracy – Women
Empowerment – Role of the Government Women Empowerment Social injustice to
womenfolk – domestic violence, dowry menace, sexual assault – Loss of cultural heritage
due to economic development – Urbanization and its impact on the society – Impact of
violence on the growth of the nation – Religious violence, Terrorism and Communal
violence–RegionalDisparities–ProblemsofMinorities–HumanRightsissues–Rightto
information – Central and State Commission – Faith and conflict among legislature ,
executive, judiciary and media – Education – Linkage between Education and Economic
Growth – Community Development Programme – Employment Guarantee Scheme – Self
Employment and Entrepreneurship Development – Role of N.G.O’s in social Welfare –
GovernmentPolicyonHealth.
SYLLABUSFORTHEPOSTOFTOURISTOFFICER
MAINEXAMINATIONCodeNo.219
PAPER–II:TOURISMPRINCIPLES&PRACTICES(P.G.DegreeStd.)
UNIT – I :Basic concepts of Tourism – Definitions, Components, Scope,
Structure,TravelMotivation,Deterrents,TypesandTypologies–Evolutionof
Tourism–EmergingtrendsinTourism,Eco/Rural/Agri/Farm/Green/
Wilderness/Countryside&Specialinteresttourism.
UNIT–II: Tourism Products: Natural Resources – Popular destinations in
India and Tamil Nadu based on Bioshere Reserves, Mountain, deserts,
beaches,Islands,WaterbodiesandBioticWealth–Land,WaterandAirbased
Adventureactivities,Wildlifetourism–Conservationrelatedissues,Tourism
in National Parks – Conservation Man made Resources – Popular tourist
destinations in India and Tamil Nadu – Historical, Cultural, Religious,
Architectural Heritage sites, Cuisine, Performing Arts, Arts & Craft, Fairs &
Festivals UNESCO World Heritage sites in India and Tamil Nadu – Dance
FormsofIndia.
UNIT–III:Transportation:Evolution&Trendssurface(Road&Rail)Typesof
Roads, National, State and Village – Types of Road Transport (Government,
Private&TouristCoaches)–CarRentalSystem.MajorRailwayTonesinIndia
–LuxurytouristtrainsinIndia–HeritageMountainRailwaysinIndia,(Palace
onWheels,DeceanOdyssey,GoldenChariot)
AIRTRANSPORT–Scheduled&NonScheduledAirlines–AirTransport
in Industry in India – Operations, Management & Performance Water
Transport–Historical,cruiseships,ferries,Hovercraft,River&CanalBoats.
UNIT–IV: ACCOMMODATION – Hotels – Origin, Growth and diversification,
classification – Heritage Hotel Motels and Resort and Timeshare
establishments and other catering outlets – speciality Restaurants – Fast
Foodscenters.FlightCatering&Regionalcuisines–HotelChainsofIndiaand
TamilNadu.
UNIT–V:TOURISMIMPACT:PhysicalImpactEnvironmentcarryingcapacity
–PollutionAir,Water,Soil,Noise–ECONOMICIMPACT–SourcesofIncome–
Investment,Seasonality–TourismImpactonEmployment–MultiplierEffect
–BalanceofPayment–BenefitfromtourismEconomicdevelopment.Socio–
CULTURALIMPACTS–SocialImpactsandculturalErosion–NeoColonization
demonstration effect – Impact on Local Community – Environmental Impact
Assessment.
SYLLABUSFORTHEPOSTOFTOURISTOFFICER
MAINEXAMINATIONCodeNo.220
PAPER–III:TOURISMADMINISTRATION&OPERATIONS:(P.G.DegreeStd)
UNIT – I : Tourism Planning: Planning Process – Assessment of Tourism
Demand and supply ‐ Types of Tourism Planning – Sectoral – Spatial,
Integrated complex – Centralized and decentralized tourism planning –
planning at Regional, National, State Level Government of Tamil Nadu &
PublicPrivatePartnership.
UNIT – II: Tourism Policies: Concept of Policy – Formulating tourism policy,
Role of Tamil Nadu Government, National Policy 1982 & 2002 – National
ActionPlan1992,NationalTourismBoard–Nationalcommittees–Feasibility
study, development of Tourism Master Plan – Law & Legislation relating to
Tourist entry stay departure Passport, Visa & Health, Safety and Security
aspects.
UNIT – III: Tourism Marketing: Service Characteristics of Tourism – Unique
features of Tourism – Tourism Marketing Mix – Measuring & Forecasting
tourism Demand – Market segmentation & Positioning – Consumer buying
behavior New product development – Product life cycle – Destination life
cycle – Relationship Marks – Marketing skills for tourism – Product like
Product Mix – Breading and Packaging – Pricing and strategy Tourism
Promotion – Advertising – Audio – Visual – Print Media – Public Relations –
On‐line Marketing – Distribution Channels – Supplies (Road/ Air / cruise /
Hotelsetc)Wholesalers(Touroperators)Retailers,(Travelagents).
UNIT – IV : ACCOUNTING & FINANCE: Introduction – Book keeping –
Financial analysis & Control – Cost Volumes – Profit Analysis – Break even
Analysis ‐ Cost of different sources of rising capital – Capital structure –
Operating Costing – Transport Costing – Utilization of Ratio and Ration
statement–Hotelcanteencosting–WorkingCapitalManagement–TFCI.
UNIT – V : Contemporary Tourism: Factors contributing to the growth of
global tourism – Event based tourism – MICE, NICHE Tourism – Event
planningandorganizing–Time–siteandInfrastructureManagement–MICE
as supplement to tourism, Barriers, Gender and social constraints. Health
Tourism – Origin & development. Quality of Life – Typologies of Health
Tourism – Preventive Health care – Ayush, Ayurveda, Yoga, Unani, Siddha &
Homeopathy – Curative Health care – Allopathy Treatment – Indian Medical
Tourism, Market size and growth Factors – Rural Tourism, Village Tourism
AgriTourismandFarmTourismPractices.
Tour Operations: Itinerary Preparation, Reservation Tour Costing / Pricing,
Marketingoftourpackages,IncomeSources.
TourismOrganisation:OrganisationandFunctionsofUNWTO,IATA/UFTAA,
ICAO, PATA, TAAI, FHRAI, ITDA & TTDC – Role of Indian Government in
Tourismdevelopment.