TANDBERG CUSTOMER PROFILE
ACCELERATING DECISION MAKING
TANDBERG CUSTOMER PROFILE
ACCELERATING DECISION MAKING
KENTUCKY SCHOOL FOR THE DEAF
KENTUCKY SCHOOL FOR THE DEAF
CHALLENGE
Located in Danville, The Kentucky School for the Deaf (KSD) has approximately 150
CHALLENGE
elementary, middle, and high school students. Because the deaf population in the
Located
in Danville,
The Kentucky
School for
(KSD)
has approximately
state
is only
three percent
— as compared
to the
the Deaf
national
average
of 10 percent150
—
elementary,
high
students.
Because
the
deafdeaf
population
in the
KSD studentsmiddle,
seldomand
have
theschool
opportunity
to interact
with
other
people outside
state
only three percent — as compared to the national average of 10 percent —
of
theis
school.
KSD students seldom have the opportunity to interact with other deaf people outside
Clyde Mohan, who has been teaching at KSD for more than 30 years, has spent
of the school.
14 years trying to get video communications equipment installed at the school.
Clyde Mohan, who
at KSD
morevideophones
than 30 years,for
has
Approximately
onehas
yearbeen
ago,teaching
he succeeded
infor
getting
thespent
school —
14
years
tryingthe
to video
get video
communications
equipment
at opportunities
the school.
a far
cry from
technology
he knew was
neededinstalled
to provide
Approximately
one
year ago, he succeeded
getting
videophones for the school —
for KSD students
to communicate
with otherin
deaf
children.
a far cry from the video technology he knew was needed to provide opportunities
Four years ago, his efforts began to pay off when Deby Trueblood joined KSD as
for KSD students to communicate with other deaf children.
Director of Technology and was immediately given the task of laying the foundation
Four
ago, his efforts
began to
pay off
when
Deby
joined
KSD asand
for
a years
videoconferencing
program.
Three
years
later,
withTrueblood
federal E-Rate
funding
Director offunding
Technology
immediately
given
thealso
taskKSD’s
of laying
the foundation
additional
fromand
thewas
state,
Mohan, who
is now
Videoconferencing
for
a videoconferencing
program.
Three
years
later,
withthe
federal
E-Ratefor
funding
Project
Manager, and Trueblood
were
finally
able
to buy
equipment
whichand
additional
state, Mohan, who is now also KSD’s Videoconferencing
Mohan hadfunding
fought from
for sothe
long.
Project Manager, and Trueblood were finally able to buy the equipment for which
Mohan had fought for so long.
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Kentucky School
for the Deaf is using
Kentucky School
TANDBERG video
for the Deaf is using
communications
TANDBERG video
equipment to unite
communications
its students with other
equipment to unite
deaf people across
its students with other
the country.
deaf people across
the country.
TANDBERG CUSTOMER PROFILE
ACCELERATING DECISION MAKING
TANDBERG CUSTOMER PROFILE
ACCELERATING DECISION MAKING
SOLUTION
Mohan, who is deaf, and Trueblood, who is not, worked closely to select which
SOLUTION
equipment to install.
Mohan, who is deaf, and Trueblood, who is not, worked closely to select which
“Every piece of equipment we buy has to meet the needs of both the deaf and the
equipment to install.
hearing,” says Trueblood, “and that’s a hard job.”
“Every piece of equipment we buy has to meet the needs of both the deaf and the
Mohan and Trueblood had several meetings with a vendor that sells TANDBERG
hearing,” says Trueblood, “and that’s a hard job.”
equipment, during which “They taught us about video communications and we taught
Mohan
and the
Trueblood
had several
meetings with a vendor that sells TANDBERG
them about
deaf,” notes
Trueblood.
equipment, during which “They taught us about video communications and we taught
Realizing the uniqueness of KSD’s needs, “TANDBERG built equipment just for us,”
them about the deaf,” notes Trueblood.
Trueblood remarks. “It’s two huge screens side by side — one for the interpreter and
Realizing
uniqueness of KSD’s needs, “TANDBERG built equipment just for us,”
one
for thethe
presenter.”
Trueblood remarks. “It’s two huge screens side by side — one for the interpreter and
KSD has made good use of its TANDBERG equipment, connecting its students with
one for the presenter.”
other deaf schools, taking virtual field trips and providing professional development
KSD
has made good use of its TANDBERG equipment, connecting its students with
as
well.
other deaf schools, taking virtual field trips and providing professional development
“For our very first videoconference, we connected our first- and second-grade
as well.
classes with a first and second grade class in New Mexico,” says Mohan. “The kids
“For
our very
first videoconference,
we connected
our firstsecond-grade
introduced
themselves
and shared facts
about Kentucky
andand
New
Mexico and they
classes
with a first
really enjoyed
it.” and second grade class in New Mexico,” says Mohan. “The kids
introduced themselves and shared facts about Kentucky and New Mexico and they
“We also had a video meeting with the Kansas School for the Deaf,” recalls Mohan.
really enjoyed it.”
“Our middle school students wrote short stories and then signed those stories to the
“We
alsoschool
had a video
meeting
with the
Kansas
for writing
the Deaf,”
Mohan.
middle
students
in Kansas.
They
knewSchool
they were
for recalls
a real audience.
“Our
students wrote
shortprovided
stories and
signed
those
stories to the
Theymiddle
want toschool
do more...Kansas
students
ourthen
students
with
feedback
middle school
regarding
theirstudents
stories.”in Kansas. They knew they were writing for a real audience.
They want to do more...Kansas students provided our students with feedback
KSD has used the TANDBERG equipment for several other events, including:
regarding their stories.”
• A virtual field trip for first, second and third graders to the Museum
KSD has used the TANDBERG equipment for several other events, including:
of Puppetry to learn about parts of the butterfly
• A virtual field trip for first, second and third graders to the Museum
• A virtual field trip for Grade 4 and 5 students to learn about Native Americans
of Puppetry to learn about parts of the butterfly
• A mask-making virtual field trip for first, second-, and third-graders
• A virtual field trip for Grade 4 and 5 students to learn about Native Americans
• A hip-hop dance with both deaf and hearing middle school students
• A mask-making virtual field trip for first, second-, and third-graders
• Professional development on the use of video in the classroom
• A hip-hop dance with both deaf and hearing middle school students
• Collaboration with other Schools for the Deaf in Florida, West Virginia,
• Professional development on the use of video in the classroom
Montana and Texas
• Collaboration with other Schools for the Deaf in Florida, West Virginia,
Montana and Texas
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KSD has made good
use of its TANDBERG
KSD has made good
equipment, connecting
use of its TANDBERG
its students with other
equipment, connecting
deaf schools, taking
its students with other
virtual field trips and
deaf schools, taking
providing professional
virtual field trips and
development as well.
providing professional
development as well.
TANDBERG CUSTOMER PROFILE
ACCELERATING DECISION MAKING
TANDBERG CUSTOMER PROFILE
ACCELERATING DECISION MAKING
RESULTS
When KSD undertook the project to implement video, says Trueblood, “We set goals.
RESULTS
Our goal was not videoconferencing, but five big goals that video is allowing us to meet.”
When KSD undertook the project to implement video, says Trueblood, “We set goals.
Those goals, she explains, include “providing collaboration opportunities between
Our goal was not videoconferencing, but five big goals that video is allowing us to meet.”
deaf schools, expanding the community with which our kids communicate, increasing
Those
goals, she
include
“providing
collaboration
opportunities
between
both English
andexplains,
American
Sign Language
skills,
helping students
see beyond
deaf
expanding
the establishing
community with
which
our kids
communicate, increasing
theirschools,
immediate
world, and
the first
annual
MegaDEAFConference.”
both English and American Sign Language skills, helping students see beyond
“Video allows us to unite deaf students,” Trueblood continues. “It will allow us to share
their immediate world, and establishing the first annual MegaDEAFConference.”
resources. For example, let’s say there are two students who need to take an Advanced
“Video
allows
uscourse
to uniteindeaf
students,”
“It will
allow
ushave
to share
Placement
(AP)
Science.
What Trueblood
do you do?continues.
You can’t hire.
But,
if you
video
resources. For example,
let’s say
are the
twopossibility
students who
need
to take
an Advanced
communications
equipment,
youthere
do have
of one
school
having
an AP
Placement
(AP)
course
in
Science.
What
do
you
do?
You
can’t
hire.
But,
if
you
have
video
teacher and sharing that teacher with other schools.”
communications equipment, you do have the possibility of one school having an AP
Of course, not every deaf school is equipped with TANDBERG. And, Trueblood remarks,
teacher and sharing that teacher with other schools.”
“This is where TANDBERG has been awesome. They are helping us to make sure we can
Of course,
not every
school
is equipped
TANDBERG.
And,Most
Trueblood
remarks,
always
connect
withdeaf
those
schools
that havewith
different
equipment.
vendors
would
“This
where
TANDBERG
has
been
Theysystem
are helping
us toitmake
sure
can
haveis
sold
us the
equipment
and
left.awesome.
I have another
to prove
— they
putwe
it in
and
always
connect
with
those
schools
that
have
different
equipment.
Most
vendors
would
they left, but TANDBERG keeps coming back and working with us.”
have sold us the equipment and left. I have another system to prove it — they put it in and
In addition to the benefits cited by Mohan of “allowing collaboration in real time with
they left, but TANDBERG keeps coming back and working with us.”
deaf peers and providing the ability to see more outside of the classroom,” TANDBERG
In addition
to the benefits
citedsignificant
by Mohancost
of “allowing
video
equipment
is delivering
savings. collaboration in real time with
deaf peers and providing the ability to see more outside of the classroom,” TANDBERG
“For these field trips,” Mohan observes, “if you look at the added cost of driving, gas, food
video equipment is delivering significant cost savings.
and the driver’s time, we are saving money.”
“For these field trips,” Mohan observes, “if you look at the added cost of driving, gas, food
But the biggest savings come from not having to pay for contracted interpreters. As
and the driver’s time, we are saving money.”
Mohan explains, “With video, TANDBERG has been experimenting with their partners
But
the biggest
savings
come
from not having
pay
for contracted interpreters.
As
to provide
real-time
online
interpreters
during to
our
videoconferences,
which will mean
Mohan
explains,
“With video, TANDBERG has been experimenting with their partners
huge cost
savings.”
to provide real-time online interpreters during our videoconferences, which will mean
“Our interpreters at KSD are so busy it’s hard to schedule one — they are mainstreamed
huge cost savings.”
in the schools with our kids,” says Trueblood. “Without video equipment, we would have
“Our
interpreters
at KSD
are so busyand
it’s hard
one
— they areInmainstreamed
to contract
with local
interpreters,
they to
areschedule
extremely
expensive.
fact, without
in the schools
with our
kids,”even
saysbe
Trueblood.
“Without
video equipment,
would have
video,
we probably
wouldn’t
able to provide
our students
with thesewe
experiences.
to
contract
with
local
interpreters,
and
they
are
extremely
expensive.
In
fact,
without
Video has opened up a whole new world for us.”
video, we probably wouldn’t even be able to provide our students with these experiences.
Video has opened up a whole new world for us.”
Contact TANDBERG today to learn
how our solutions can support your
business processes.
Contact TANDBERG today to learn
how
Emailour
us solutions
at tandberg@tandberg.com.
can support your
business processes.
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Email us at tandberg@tandberg.com.
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